The staff were so great, I really wanted to love this hotel, but the beds were so hard, they bruised my hips! We had them bring us some comforters to sleep on, and they were so thin we had to double both of them and have them just under our torso to be able to sleep. The showers were great,... more

Very disappointed that original reservation was not honored. Manager thought a pull out couch bed is the same as a regular double bed. Not at all willing to provide me and my elderly mother with the room we reserved nearly 2 months before. I won't stay there again. I've never had problems with HI before but I'm done now. So... more

This Holiday Inn Express is a little distance from downtown Bend. It is a short drive to shopping and restaurants. Our room was clean and quiet with a pleasant view. The staff was very friendly and helpful with local information. more

I stay in Bend one night a week, and about half the time, I stay at Holiday Inn express. I've always found this hotel to be very comfortable, the staff is friendly, and a nice place to get a good nights sleep. They have a pretty good breakfast, too. I'll continue to stay here for years to come. more

Holiday Inn Express – Bend, OR “Nice, new clean hotel” We stayed here en route from San Francisco to Glacier National Park. It is about 1hr 45 min from Crater Lake. Hotel was fairly new and clean. We checked into our room late at night and the staff was accommodating. Nice décor. Toiletries consisted of basic shampoo, conditioner, bath &... more

The hotel was in good shape and convenient to the highway. We were on a road trip and just needed a place to stay for one night. I think if I were planning on staying a few days I'd look somewhere else. The room was clean and comfortable. The front desk clerk was rude. She just had that general snotty... more

My wife and I stayed here after an amazing trip to eastern Oregon to see Malheur National Wildlife Refuge. We booked the room about 10 days in advance, and we asked for a room on the top floor and chose a King Suite. The room was nice, exactly what we asked for; however, the room had a peculiar smell (perhaps... more

We stayed here because we had always had a pleasant stay in Holiday Inn Expresses, and because this hotel took dogs. The place is fairly new and clean, and we were happy with our stay. The continental breakfast was fine, typical of most mid-range hotels, and the breakfast room was fairly large. Our room was comfortable, the bed firm but... more

We recently stayed at the Holiday Inn Express in Bend with our dog. We were a bit apprehensive, since we had never stayed in a Holiday Inn before. Well, we were so impressed, not only with the service, cleaniliness and quality, but with the great price. They have recently renovated the facility and the rooms are in tip top condition.... more