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Holiday Inn Express Bend

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20615 Grandview Drive, Bend, OR 97701
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Holiday Inn Express Bend
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168 Reviews from our TripAdvisor Community

Traveler rating
    64
    69
    23
    6
    6
See reviews for
59
45
16
27
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
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    (168)
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    (39)
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Henderson, Nevada
Top Contributor
124 reviews 124 reviews
25 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stopped in the Holiday Inn Express and were able to book a room for the night. Theresa and Jenny made checking easy and efficient and we were made to feel very welcomed. I was pleased that guest laundry was available. I had not used laundry services in a hotel before this trip. I now realize that several hotel chains... More 

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Louisville, Kentucky
Senior Contributor
40 reviews 40 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

As a Platinum member I've stayed at a lot of HI/HIE however this is the most disappointing stay I've had. The front desk staff was the worst I've experienced not only were they sloppy the attitude we received was that they could have cared less about our business. I would provide a name but neither was wearing a name tag.... More 

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Eugene, Oregon
Top Contributor
67 reviews 67 reviews
24 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We were traveling with our dog and generally find hotels that accept pets are usually a bit dated. I would say that holds true here. However, the room was clean and we were placed hear the back door - easy outdoor access for the dog. Thank you! Bed was comfortable. Had to tether to phone because wifi so slow (according... More 

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Seattle, Washington
Senior Contributor
38 reviews 38 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here on our trip south and on the way back. Both times the rooms were excellent, the service was great, and the prices were reasonable. we will definately put this Hotel on our list of possible stop overs.

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Honolulu, Hawaii, United States
Top Contributor
106 reviews 106 reviews
20 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for one night during our short road trip. They let us check-in late at night after 11:00 pm. The front desk lady was very pleasant. I would recommend this place. It's clean, comfy and great service.

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Contributor
11 reviews 11 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed April 27, 2015

most disappointing HIE I've been to. Not up to usual standards. Hard beds. Always love HIE shower heads, not this one. Empty space in corner where a chair should have been. Way to much chlorine in the pool and jacuzzi, wifi so spotty not worth the try. Not horrible, just not great.

Was this review helpful? Yes 1
HIEBEND, Front Office Manager at Holiday Inn Express Bend, responded to this review

Thank you again for your feedback and we hope to have another chance to make your next stay as best as it can be. More 

Corvallis, Oregon
Top Contributor
71 reviews 71 reviews
29 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed April 26, 2015

I stayed for two nights in April 2015, and the experience was great. This seems to be a fairly new hotel, all the fixtures and furnishings were in first rate condition, and the microwave looked like it had never been used. Everything in the room worked properly, the bed was comfortable, nice water flow in the shower. Room was very... More 

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Seattle, Washington
Contributor
17 reviews 17 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed April 25, 2015

Travel to Bend occasionally for family visits and this time decided to try Holiday Inn because they allow pets. The location is convenient just a short drive to the Old Mill area. Rooms are clean and beds are comfortable. Pillows are labeled soft and firm so you can take your pick. Rooms have a small microwave and small refrigerator which... More 

Was this review helpful? Yes 2
New Jersey
Top Contributor
95 reviews 95 reviews
64 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed April 13, 2015

The hotel was very clean and we experienced nice service while we were there. Breakfast is the classic Holiday Inn Express spread, some hot dishes and assorted cold items. We didn't have any issues with noise in our room. We needed a late checkout due to an event we were participating in and so we called a few days before... More 

Was this review helpful? Yes 1
Baker City
Contributor
12 reviews 12 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 5, 2015

This hotel handled our teen girls basketball team very well. The buffet for breakfast was great. Friendly staff. The girls enjoyed the pool and workout facility. Heard very little noise from other guests.

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