I didn't have a very good experience at Phoenix inn. As a frequent business traveler, I spend a lot of time in Bend. Phoenix was one of the first places I stayed, and I thought it would be fun because it was right downtown. It turned out that this was the only perk to this hotel. The front desk staff... more

It's quiet, the clerks are nice, the bed was comfortable. Towels were very thin and there were only two bath towels. Room was not very clean (plenty of dust, with dust clumps under the heater/cooler) Breakfast was plentiful, but overwhelming in its carbo load. Right now the hotel is shrouded in plastic and scaffolding and most of its entrances and... more

Read other reviews on trip advisor and selected this hotel. Even though they are going through an expansion we never heard a thing. We took the suggestion of another reviewer and asked for a room on the parking lot side of the hotel, it was very quiet. The room was spacious, sheets were crisp and clean. Staff was was helpful... more

This is above par with what you would expect from Phoenix Inn. Large clean rooms and great location. Front desk didn`t know what they were doing but the rest was good. more

Stayed 3 nights whilst exploring Bend and area and this hotel served as a very good base. Took a twin queen family room with additional king bedroom for $169 per night (3 adults, 1 child) Main room larger than average, extra room very small. Beds a little hard but not bad. Everything clean asn well maintained. Fridge, microwave and nice... more

We booked the spa suite for our family trip to Bend. Upon first walking into the room, we were astonished at its sheer size: HUGE! Big fat king size bed in the bedroom with a patio overlooking the town, and we could've had a party with 10 of our friends in the front room if we had wanted. We asked... more

If you are a light sleeper, be sure to ask for a room facing the parking lot. The other side of the hotel is directly over a very busy street. We had asked for a quiet, non-smoking room, and the clerk gave us the noisiest room in the hotel. When we complained, they told us the hotel was fully booked.... more

The hotel has just undergone a massive renovation, and I must say it has been done tastefully. Our room was a double queen with a leather sofa and desk that was quite large, clean, and comfortable. I am a very picky person when it comes to cleanliness, and this met my standards. We had a 4th of July view right... more

We hired a motorbike in Bend, Oregon, and stayed the first two nights of our trip here in the Phoenix Inn. The room was great, the bed was incredibly comfortable, the service was wonderful, we were walking distance from the old town centre and riverside park of Bend, the breakfast was good and nourishing. There was free internet access in... more