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DoubleTree by Hilton Bend

3.0 of 5 300 N.W. Franklin Ave, Bend, OR 97701
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DoubleTree by Hilton Bend
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DoubleTree by Hilton Bend
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151 reviews from our community

Traveler rating
    68
    54
    24
    3
    2
See reviews for
33
33
3
64
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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    (151)
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    (40)
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    (48)
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    (36)
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    (27)
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west linn
1 review
4 of 5 stars Reviewed 4 days ago NEW

The hotel was clean and comfortable. It was within walking distance from many shops and restaurants. Although I stayed here for business. i would not hesitate to bring my family. Everything was as I would expect from a "Hilton" brand. It would have been nice to have had complimentary coffee/breakfast.

Review collected in partnership with DoubleTree by Hilton

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Wellington, United States
1 review
5 of 5 stars Reviewed 1 week ago

You can tell the staff enjoys what they do. It's nice to see that customer service still exists. I didn't get a warm cookie when I got there but a lot of welcoming smiles. I was under a lot of stress. I really needed the stay. I had a great time.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Jacob M, Manager at DoubleTree by Hilton Bend, responded to this review

I'm so happy to hear that you enjoyed your stay with us! It was fantastic to have you here. I appreciate you taking the time to share your recent experiences with us. I greatly look forward to seeing you in the future. Sincerely, Jacob Meyers Guest Service Supervisor Double Tree by Hilton Bend Jacob.Meyers@Hilton.com 541-317-9292 More 

Bend, United States
1 review
5 of 5 stars Reviewed 1 week ago

Good clean rooms, very friendy and professional staff including the cleaning staff, right downtown near plenty of good resturaunts. The beds were comfortable. Although the showers were short they were clean. Parking was a bit tight but there was plenty of spots. Although the breakfast was not free it was good.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Jacob M, Manager at DoubleTree by Hilton Bend, responded to this review

Thank you so much for sharing your recent stay with us. I'm thoroughly overjoyed to hear that you enjoyed your time here in Bend. Hopefully we get to see you soon! Sincerely, Jacob Meyers Guest Service Supervisor Double Tree by Hilton Bend Jacob.Meyers@Hilton.com 541-317-9292 More 

Bend, Oregon
Top Contributor
101 reviews 101 reviews
20 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 1 week ago

We live in Bend and put our employees and out of town customers here. we wanted to try it for ourselves. it was great!! First off, the location is PERFECT!!! You can walk anywhere downtown, to all the cute shops and restaurants, get to Drake park and the trails.... They recently upgraded the property and you can tell! The rooms... More 

Was this review helpful? Yes
Jacob M, Manager at DoubleTree by Hilton Bend, responded to this review

Thank you so much for sharing such a wonderful review with us. I couldn't have said it better myself-- we truly do have a wonderful property. It's such a pleasure doing business with your company, you truly make everything a breeze. Again, thank you. We greatly look forward to the next opportunity we have to serve you. Sincerely, Jacob Meyers... More 

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

I want to start off by saying that this a beautiful hotel in downtown Bend. The staff was very nice and welcoming. I was a little perturbed to find out at check - in that there was not a complimentary breakfast provided and that you are required to pay $9.50 per guest. When we got up to our room, the... More 

Was this review helpful? Yes 1
Jacob M, Manager at DoubleTree by Hilton Bend, responded to this review

Thank you so much for taking the time to share your recent stay with us. I greatly appreciate you bringing this to my attention. I take great pride in knowing that all of our rooms are spotless for each and every guest, to know that yours was not disappoints me. I've met with our housekeeping manager to ensure that we... More 

Bend, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We had a suite room with in-room Jacuzzi tub, gas fireplace, and a small balcony. Everything was clean, comfortable, and quite. The staff were very friendly and went out of their way to make us welcome. The warm cookie's at Double-Tree always make me smile. The hotel is walking distance to the downtown shopping/eating area were there are lots of... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Jacob M, Manager at DoubleTree by Hilton Bend, responded to this review

Thank you so much for sharing your wonderful review. It was such a pleasure to have you & I'm so happy to hear that you enjoyed your stay with us. I greatly look forward to the next opportunity we have to serve you. Sincerely, Jacob Meyers Guest Service Supervisor Double Tree by Hilton Bend Jacob.Meyers@Hilton.com 541-317-9292 More 

Seaside, Oregon, United States
2 reviews
3 of 5 stars Reviewed 2 weeks ago

For the price, the facilities are great. I will give them a holiday weekend (Thanksgiving) may mean short on staff. All was good but the details. No room attention after the first night. We were gone from the room all afternoon. Minor stuff. Fresh towels, toilet paper restocked, facial tissue was empty. A quick entrance and attention to the room... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Jacob M, Manager at DoubleTree by Hilton Bend, responded to this review

Thank you for taking the time to share your feedback with us. I'm sorry to hear that you did not receive service after your first nights stay with us. We had a limited amount of staff on duty to ensure everyone was able to spend ample time with their loved ones over Thanksgiving. I truly hope we have the opportunity... More 

Seattle, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Excellent location at half the price of other close-by hotels. Loved the warm cookies and promise of more if we wanted them. The room was very nice and clean; a great value. Missed the free fresh house coffee available in other comparable accommodations.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Jacob M, Manager at DoubleTree by Hilton Bend, responded to this review

Thank you for taking the time to share your recent stay with us. I truly hope you were able to experience everything beautiful Bend Oregon has to offer. We greatly look forward to seeing you in the future, We'll be here cookies in hand. Sincerely, Jacob Meyers Guest Service Supervisor Double Tree by Hilton Bend Jacob.Meyers@Hilton.com 541-317-9292 More 

Salem, Oregon
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Excellent hotel centrally located in downtown Bend. A very quiet place - no noise from adjacent rooms - was concerned as we were on the 2nd floor. Absolutely silent - no noise from the hall, or the adjacent rooms. The cookie at check in was a nice touch. Walking distance to most of what we wanted in Bend. Will stay... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Jacob M, Manager at DoubleTree by Hilton Bend, responded to this review

Thank you so much for taking the time to share your recent stay with us. I'm so happy to hear that you enjoyed your visit. I greatly look forward to your next stay with us! Sincerely, Jacob Meyers Guest Service Supervisor Double Tree by Hilton Bend Jacob.Meyers@Hilton.com 541-317-9292 More 

1 review
5 of 5 stars Reviewed 3 weeks ago

We had the best stay, ever! Everyone was extremely kind and friendly. The hotel was clean and fresh smelling, the breakfast was delicious, the beds were super comfy......and what's not to love about the warm cookies waiting for you when you check in :)

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Jacob M, Manager at DoubleTree by Hilton Bend, responded to this review

Thank you for taking the time to share such a wonderful review. I couldn't have written a better review myself. :) I greatly look forward to the next opportunity we have to serve you. We'll be here waiting, cookie in hand. Sincerely, Jacob Meyers Guest Service Supervisor Double Tree by Hilton Bend Jacob.Meyers@Hilton.com 541-317-9292 More 

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Additional Information about DoubleTree by Hilton Bend

Address: 300 N.W. Franklin Ave, Bend, OR 97701
Phone Number:
Location: United States > Oregon > Central Oregon > Bend
Price Range (Based on Average Rates): $
Hotel Class:3 star — DoubleTree by Hilton Bend 3*
Number of rooms: 117
Reservation Options:
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Also Known As:
Phoenix Inn - Bend Hotel Bend
Phoenix Hotel Bend
Hotel Style:
#3 Business Hotel in Bend
#6 Family Hotel in Bend
#7 Romantic Hotel in Bend

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