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All 43 Bend hotels

DoubleTree by Hilton Bend

3.0 of 5 Hotel   |   300 N.W. Franklin Ave, Bend, OR 97701
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78%
Ranked #9 of 43 Hotels in Bend
A recent review
5 of 5 stars reviewed 3 days ago
Sharel F Irvine, United States
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114 reviews from our community

Traveler rating
    48
    42
    19
    3
    2
See reviews for
25
18
2
53
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Russian first
  • Any
English first
Irvine, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

I checked in past midnight but had called in prior to let the staff know I would be coming in late. The check in process was swift. My room was ready and was amazing. The bed was very comfortable. I had a good breakfast. Eggs to order. The onsite breakfast manger was courteous, the chef cooking the eggs was fast... More

Review collected in partnership with DoubleTree by Hilton

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Portland, Oregon
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I've stayed here a couple times since the remodel (this ised to be the Phoenix Inn). The rooms are wonderfully updated and have a light, airy modern feel to them. The beds are comfortable, with a nice loveseat to relax on to read or watch TV. Rooms are equipped with the standard fare you expect, microwave, small fridge, coffeemaker, flat-screen... More

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Medford, Oregon
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

If you wish to park you car and not have to drive during your visit, this hotel is located one block away from restaurants, galleries, shops, promenade and very short distance to the river. The hotel is very clean and quiet. Great location, great service. We will stay there again.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Contributor
14 reviews 14 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

We passed by a room that was clouded with smoke, construction happening (understandable) but a warning would have been nice, loud neighbors. Most is just the people being there and the type of characters they are, but the room and service didn't wow us. Average, not bad. Location was very good. We ended up staying here because other hotels were... More

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Jacob M, Manager at DoubleTree by Hilton Bend, responded to this review

Thank you for taking the time to share your feedback with us. It's unfortunate to hear that someone was smoking nearby your room. It's truly a frustration to our staff when guests smoke in the rooms. Each room goes under a specific cleaning process in which we ozone the whole room for hours at a time. I personally dont believe... More

Washougal, Washington
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Just back from a two night stay (Saturday and Sunday). There were some problems, but the people who work here were pretty nice about everything, thus the "average" rating. First, one of the best things this Hotel has going for it is it's location to downtown Bend. If you're going to be visiting the downtown establishments, perhaps drinking a little,... More

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Jacob M, Manager at DoubleTree by Hilton Bend, responded to this review

Thank you so much for taking the time to share your recent stay with us. I do apologize about the mix up with your room type. I agree, we should have called you prior to arrival making sure you were aware of the situation prior to check in. I'm thrilled to hear that the rest of your stay was enjoyable.... More

1 review
3 of 5 stars Reviewed 2 weeks ago

Chose this hotel because the Oxford was sold out. Nothing super remarkable about it except that it appears as the Phoenix Inn on Apple Maps, which was confusing. It was clean, the location is great, right in downtown Bend. The check in cookies are a nice thought. I'd stay here again because you can basically walk to a bunch of... More

Review collected in partnership with DoubleTree by Hilton

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Jacob M, Manager at DoubleTree by Hilton Bend, responded to this review

Thank you for taking the time to share your feedback with us. We're currently still under the process of fixing our "Apple Maps" name. It seems to be harder than one might think. I truly hope you enjoyed your experience here in Bend Oregon and that you'll consider us again in the future. Sincerely, Jacob Meyers Guest Service Supervisor Double... More

las vegas,nv
1 review
5 of 5 stars Reviewed 2 weeks ago

Staff great ;friendly,helpful , thoughtful. Mindy and Gabe (& he doubles as valet and bellman too) at front desk. Spencer ,big Al , & Matt at Bell desk & valet. Rosita at breakfast coffee bar. Jimmy & Andy at pool , and Juan and Liz at bar , and Katia in HK. We thought Bell and Valet was understaffed for... More

Review collected in partnership with DoubleTree by Hilton

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Florence, Oregon
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed 6 nights at this hotel for an art workshop. The room was spacious, with a separate sitting area good for visiting with other workshop attendees. Parking had to be in specific areas due to "city-owned spaces" which were not free to us. Hotel was withing walking distance of great restaurants and shops as well as the river. Heater/AC was... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Jacob M, Manager at DoubleTree by Hilton Bend, responded to this review

It's so great to hear you enjoyed your recent stay with us! It was a pleasure and delight to have both you and your group of amazing ladies staying with us. I greatly look forward to seeing you in the future. Jacob Meyers Guest Service Supervisor Double Tree by Hilton Bend Jacob.Meyers@Hilton.com 541-317-9292 More

uk
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had not booked accommodation prior to arriving in Bend but had a list of hotels. The first was the Doubletree as this was very central with free car parking and wifi. We got a suite with balcony (small) and Jacuzzi. The rooms was fine and steps from all shops and restaurants and microbreweries. A short car ride takes you... More

Was this review helpful? Yes
Jacob M, Manager at DoubleTree by Hilton Bend, responded to this review

Thank you for taking the time to share your recent stay with us. I've brought your experience with our in room spa to the attention to our housekeeping staff and we're implementing new methods to prevent any issues in the future. We take pride in knowing that all of our guest rooms are spotless. I'm sorry to hear that you... More

Hood River, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Appreciated being able to walk to restaurants downtown. Concerned with pool being indoors but had a great deck that was open air to wonderful sunsets. The staff was very helpful and the breakfast was great, as always at doubletree, they had waffles, our kids favorite.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Jacob M, Manager at DoubleTree by Hilton Bend, responded to this review

Thank you for taking the time to share your recent experience with us. I'm thrilled to hear that you enjoyed your stay. Come back to see us soon! Jacob Meyers Guest Service Supervisor Double Tree by Hilton Bend Jacob.Meyers@Hilton.com 541-317-9292 More

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Additional Information about DoubleTree by Hilton Bend

Address: 300 N.W. Franklin Ave, Bend, OR 97701
Phone Number:
Location: United States > Oregon > Central Oregon > Bend
Price Range (Based on Average Rates): $$
Hotel Class:3 star — DoubleTree by Hilton Bend 3*
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Also Known As:
Phoenix Inn - Bend Hotel Bend
Phoenix Hotel Bend

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