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DoubleTree by Hilton Bend

#8 of 42 Hotels in Bend
Certificate of Excellence
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300 N.W. Franklin Ave, Bend, OR 97701
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DoubleTree by Hilton Bend
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DoubleTree by Hilton Bend
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204 reviews from our community

Traveler rating
    101
    70
    26
    5
    2
See reviews for
46
48
7
78
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Seattle
2 reviews
4 of 5 stars Reviewed yesterday NEW

Great location to walk to everything downtown. Decent breakfast options. No real issues although some friends we traveled with said one night they found empty cans and an old band aid by the hot tub. Do want to say the person that checked us in was fantastic, I believe her name was Natasha

Was this review helpful? Yes
Corvallis, Oregon
Top Contributor
98 reviews 98 reviews
15 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This property was formerly the Phoenix Inn and was purchased a while ago by Doubletree Properties. It worked well as a Phoenix and got better as a Doubletree. Check in was seamless and effortless, the room was clean and comfortable, the location is ideal for visiting downtown Bend. We got a good deal on the lodging via hotels.com. Often time... More 

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Portland, Oregon
1 review
2 of 5 stars Reviewed 4 days ago NEW

We had a second floor room and I was woken up by the steps of the people staying above us. The bathroom floor was also dirty from previous guests. However, the location of the hotel is very convenient with downtown Bend just a one minute walk from the hotel's back entrance.

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Huntington Beach, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

This is the best quality hotel for the price. The staff is always friendly, helpful and professional. The only negative I could offer is the bed was too soft for my liking but not horrible. The hotel is always clean and well worth staying at since it is so close to downtown Bend.

Review collected in partnership with DoubleTree by Hilton

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Springfield, Oregon
Top Contributor
141 reviews 141 reviews
37 hotel reviews
101 helpful votes 101 helpful votes
5 of 5 stars Reviewed 1 week ago

Great guest service started on the phone with Kim when I made my reservation. Upon arrival at 11:30 am and asking if we might check in early our request was met with a smile and "let me check to see what is available." Checking in early made our day and extended our visit in Bend. I travel extensively and what... More 

Was this review helpful? Yes
Jacob M, Front Office Manager at DoubleTree by Hilton Bend, responded to this review

Thank you SO much for sharing such an AMAZING review with us! It was truly our pleasure to serve you and your husband. I've passed along your kind feedback with our whole staff and we're all so happy you were able to enjoy everything from your room down to our wonderful downtown location and morning breakfast. You were such a... More 

Portland, United States
1 review
5 of 5 stars Reviewed 1 week ago

The staff at this hotel were very friendly and helpful. Room was very clean and quiet. This hotel is in a great location and I would for sure stay here again. The breakfast was great with a lot of choices. The staff was very knowledgeable about the area and it's history.

Review collected in partnership with DoubleTree by Hilton

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Jacob M, Front Office Manager at DoubleTree by Hilton Bend, responded to this review

Thank you so much for taking the time to share such a wonderful review with us. I'm thrilled to hear that you enjoyed your stay with us here at the DoubleTree by Hilton Bend. Our Old Historic Downtown Bend location is truly fantastic! I'm glad to see that you were able to enjoy our morning breakfast buffet as well as... More 

Vancouver, Canada
1 review
4 of 5 stars Reviewed 2 weeks ago

Great location close to downtown and the river with parking. Stayed here a few times prior to new ownership. Hilton have increased the price and upgraded the facilities. Most notably the food and drink room which now offers for a price a lot more than the usual breakfast buffet. No bellman. Luggage is self service using a trolley. You are... More 

Review collected in partnership with DoubleTree by Hilton

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Jacob M, General Manager at DoubleTree by Hilton Bend, responded to this review

Thank you for taking the time to share your recent stay with us. I'm happy to hear that you were able to enjoy our extended morning breakfast buffet. I truly hope you had an opportunity to experience everything beautiful Bend has to offer. I look forward to seeing you in the future. I've added to your profile that you prefer... More 

Portland, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Great location in downtown Bend - restaurants, cafes and shops right outside the door. The rooms are nice, clean, comfortable. The pool and hot tub are well-maintained. have stayed at most hotels in this price range in Bend and this is far better than the others. I will be back.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Jacob M, Front Office Manager at DoubleTree by Hilton Bend, responded to this review

Thank you for taking the time to share such a wonderful review. I'm happy to hear that you were able to enjoy our indoor pool and spa as well as our wonderful Downtown location. I look forward to seeing you in the future here at the DoubleTree by Hilton Bend. Have a fantastic day! Best Wishes, Jacob Meyers Guest Service... More 

Portland, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Every year I do a trip with my customers to the Breedlove Guitar factory in Bend Or., Last year and this year we stayed at the double tree where we always are treated well! This year I , had 14 people stay there, we all give the rooms including the meeting room to play music in and , service and... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Jacob M, Front Office Manager at DoubleTree by Hilton Bend, responded to this review

Thank you so much for taking the time to share your recent stay with us here at the DoubleTree by Hilton Bend. It is always thoroughly enjoyable to have BreedLove stay with us. I'm sorry I was not able to attend your jam session this year. I greatly look forward to seeing you guys next year. Best Wishes, Jacob Meyers... More 

Burnaby, Canada
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I enjoyed my 12 day business trip at the DoubleTree in Bend. My room was clean, modern, smelled fresh, and the morning breakfast was great. The staff were always helpful and friendly. The jacuzzi and fireplace were nice amenities to the room. I'd definitely come here again.

Was this review helpful? Yes
Jacob M, Front Office Manager at DoubleTree by Hilton Bend, responded to this review

Thank you so much for taking the time to share your recent stay with us here at the DoubleTree by Hilton Bend. It was truly fantastic to have you stay with us for such a long period time. I'm so happy to hear that you were able to enjoy our daily morning breakfast as well as our premium room's whirlpool... More 

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