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DoubleTree by Hilton Bend

3.0 of 5 300 N.W. Franklin Ave, Bend, OR 97701
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DoubleTree by Hilton Bend
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DoubleTree by Hilton Bend
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173 reviews from our community

Traveler rating
    79
    62
    26
    4
    2
See reviews for
41
37
5
69
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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    (173)
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    (49)
All months
Contributor
19 reviews 19 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars NEW

Stayed overnight on business trip. Very nice, clean, quiet, minutes to walk to downtown & riverfront park. Rooms were large, coffeemaker & fridge always a plus. Had issues with the free wifi but didn't try to get that resolved as I had my phone. Warm cookie at check in is cute touch.

Was this review helpful? Yes
Oregon
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Nice staff, clean hotel and great atmosphere what more could you ask for. Again the check in / out process was excellent. The rooms were clean and quiet. They included breakfast in the morning which was very nice.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Salem, Oregon
Contributor
12 reviews 12 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The location is perfect for spending time downtown, just go down the back steps and you are there! The staff was amazing going way above and beyond especially the house keeping staff. Eric in the breakfast area is great. He is an amazing force of positive energy recognizing and catering to each individual guest while at the same time checking... More 

Was this review helpful? Yes
Jacob M, Front Office Manager at DoubleTree by Hilton Bend, responded to this review

Thank you for sharing your recent stay with us. I'm so happy to hear everything was fantastic. Eric truly is an asset to our team, we love him dearly. I've passed along your kind words and he was so appreciative. We greatly look forward to seeing you soon! Best Wishes, Jacob Meyers Guest Service Supervisor Double Tree by Hilton Bend... More 

Redlands, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

Clean comfortable rooms, a nice indoor pool and incredible staff make this an excellent family place. Hilton Gold membership entitled us to a great buffet breakfast. The fold-out couch made it more comfortable for our family. Good location near downtown.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Jacob M, Guest Relations Manager at DoubleTree by Hilton Bend, responded to this review

Thank you for taking the time to share your recent stay with us. It was fantastic having you stay with us-- as always. I greatly appreciate the wonderful review and I look forward to seeing you and your family soon! We'll be here waiting with cookie in hand. Best Wishes, Jacob Meyers Guest Service Supervisor Double Tree by Hilton Bend... More 

Seattle, Washington
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

We've stayed here on several occasions and have not been disappointed. The staff are gracious and very helpful. The rooms were super clean and comfortable. The breakfast was very good! Plus it's in the heart of the trendy downtown area. Very convenient location for walking around visiting all the great restaurants, shops and local brew pubs. Great stay. Will be... More 

Was this review helpful? Yes
Jacob M, Manager at DoubleTree by Hilton Bend, responded to this review

Thank you so much for sharing such a wonderful review with us! I couldn't have said it better myself. Our location,staff, everything about this property is great. I greatly appreciate you taking the time to share your stay with us. I look forward to the next time we have to serve you. Best Wishes, Jacob Meyers Guest Service Supervisor Double... More 

Washington, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

The DoubleTree hotel in Bend, Oregon has an excellent downtown location and a good breakfast buffet, particularly the fritatas. The hotel staff was friendly and helpful. The hotel also has a small exercise room and an indoor heated pool. My major objection to the hotel was the state of cleanliness of the room - little attention had been paid to... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Jacob M, Manager at DoubleTree by Hilton Bend, responded to this review

Thank you for taking the time to share your recent stay with us. I've brought your feedback to the attention of our Housekeeping Manager and we've implemented new inspection procedures to ensure all of our guest rooms are completely spotless. Thank you for bringing this to my attention. I look forward to better serving you in the future. Best Wishes,... More 

Fayetteville
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Prime location right on the edge of downtown with easy walking to all that downtown Bend has to offer: Restaurants, bard, galleries, and shopping. Friendly & helpful staff; newly remodeled & rebranded (used to be Phoenix inn & Suites).

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Jacob M, Manager at DoubleTree by Hilton Bend, responded to this review

Thank you for sharing your recent stay with us! I'm trilled to hear you enjoyed everything we have to offer. I look forward to your next visit. Best Wishes, Jacob Meyers Guest Service Supervisor Double Tree by Hilton Bend Jacob.Meyers@Hilton.com 541-317-9292 More 

Washington
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

This was my first time staying in this hotel and I really liked it. We chose a fireplace suite and it was nice enough that we extended our stay from 2 nights to 3. We were there to ski but we also love the atmosphere in Bend and wanted to be close enough to walk to the local breweries and... More 

Was this review helpful? Yes
Jacob M, Front Office Manager at DoubleTree by Hilton Bend, responded to this review

Thank you for taking the time to share your recent stay with us! I'm so trilled to hear that you enjoyed your trip. I've passed along your recommendation about the bacon to our Food and Beverage team. I'm happy to hear that you were able to enjoy beautiful Bend Oregon and I look forward to seeing you in the future.... More 

Beaverton, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Very clean and extremely convenient proximity to local and tourist attractions. Walking distance to many must-see microbreweries and downtown shopping. Staff are very professional, friendly, and welcoming. I would definitely recommend to anyone traveling with family and friends. If you have the opportunity to visit The Summit for lunch, definitely do! The Elk Taco Salad is amazing!

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Jacob M, Manager at DoubleTree by Hilton Bend, responded to this review

Thank you so much for taking the time to write such a wonderful review! You're right! With about 50 different business and shops in just a three block radius there is endless amounts of things to do and see. I agree, Summit truly is amazing and a must try. Best wishes, I hope to see you soon! Have a fantastic... More 

Warm Springs, Oregon
Senior Contributor
30 reviews 30 reviews
28 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Excellent location in the center of downtown bend! Nicely furnished rooms. A good breakfast buffet with very helpful staff. Front desk staff was very professional and helpful with requested information on bend sites. Draw back was limited parking with 2 hour city parking surrounding the hotel. Bathroom have plastic tub/shower insert which was showing its age already.

Was this review helpful? Yes
Jacob M, Manager at DoubleTree by Hilton Bend, responded to this review

Thank you for taking the time to share your recent stay with us. I cant agree more, Our downtown location is perfect! With about 50 different business and shops in a three block radius there's an endless amount of things to explore. We are working to get our upper level parking changed from city owned two hour parking into our... More 

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Additional Information about DoubleTree by Hilton Bend

Address: 300 N.W. Franklin Ave, Bend, OR 97701
Phone Number:
Location: United States > Oregon > Central Oregon > Bend
Price Range (Based on Average Rates): $$
Hotel Class:3 star — DoubleTree by Hilton Bend 3*
Number of rooms: 117
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Also Known As:
Phoenix Inn - Bend Hotel Bend
Phoenix Hotel Bend
Hotel Style:
#3 Business Hotel in Bend
#6 Family Hotel in Bend
#7 Romantic Hotel in Bend

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