We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

DoubleTree by Hilton Bend

3.0 of 5 300 N.W. Franklin Ave, Bend, OR 97701
Hotel deals
Hotel website
Special Offer
Save up to 20%
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
DoubleTree by Hilton Bend
Professional photos View all
Browse nearby
DoubleTree by Hilton Bend
Write a Review

140 reviews from our community

Traveler rating
    61
    52
    22
    3
    2
See reviews for
31
29
2
61
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Russian first
  • Any
English first
  • All months
    (140)
  • Mar-May only
    (40)
  • Jun-Aug only
    (48)
  • Sep-Nov only
    (34)
  • Dec-Feb only
    (18)
All months
Worland, Wyoming, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

This hotel is clean, quiet and very comfortable. The staff was great and the breakfast was terrific. I would definitely stay here again and recommend this as a great place to stay. It is in a great location and within easy walking distance to downtown Bend and lots of shopping and fine dining options.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Jacob M, Manager at DoubleTree by Hilton Bend, responded to this review

Thank you for taking the time to share such a lovely review, I couldn't have said it better myself. Our location is PERFECT for all types of travel. It was such a joy having you stay with us. I greatly look forward to the next opportunity we have to serve you. Sincerely, Jacob Meyers Guest Service Supervisor Double Tree by... More

Ellensburg, United States
1 review
3 of 5 stars Reviewed 1 week ago

I was planning on a couples getaway in bend while attending sled film with my boyfriend I reserved a deluxe room two months in advance with a fireplace and a jetted tub and found out we got a normal room when we walked in. I went back down to the front desk aand they didnt have any of those rooms... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Jacob M, Manager at DoubleTree by Hilton Bend, responded to this review

Thank you for taking the time to share your feedback. We would love to have the opportunity to better serve you in the future. Please, next time you find yourself in beautiful Bend Oregon call our hotel directly and ask to speak to me regarding a complimentary upgrade into our king premium suite. Sincerely, Jacob Meyers Guest Service Supervisor Double... More

Hillsboro, Oregon
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

i come to the doubletree every month for work .bieng that i work for the hospital at st charles they let me relax after a long shift i love the indoor pool and spa . then i work out in the fitnes room and relax in a great room. plus nthey have a great breakfast every morning.

Was this review helpful? Yes 1
Jacob M, Manager at DoubleTree by Hilton Bend, responded to this review

Thank you for taking the time to share your stay with us! It's always such a pleasure to have you here. I'm glad to hear you're able to take advantage of the pool and our 24 hour fitness room. I'm greatly looking forward to the next opportunity to serve you. Sincerely, Jacob Meyers Guest Service Supervisor Double Tree by Hilton... More

Klamath Falls
2 reviews
5 of 5 stars Reviewed 2 weeks ago

We have stayed at this DoubleTree for years when it was The Phoenix Inn. The Doubletree bought it recently and has upgraded the rooms, outside entry and has more upgrades coming. The rooms are good size and the hot breakfast excellent but what makes the hotel for us is the location. It is right on the edge of the older... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Jacob M, Manager at DoubleTree by Hilton Bend, responded to this review

Thank you for taking the time to share such a wonderful review. We truly do have the perfect location here in Bend. I love the fact that once you arrive at the hotel you have everything you'll ever need right within walking distance. We greatly appreciate your business and look forward to the next opportunity we have to serve you.... More

Portland, Oregon
Contributor
11 reviews 11 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed with several colleagues over the course of two weeks this past June as we were working with a local Bend business. When we return next year we will be seeking out a new hotel for our stay. That's 30 nights stay, annually, being lost due this experience. My first encounter was with the front desk clerk who was... More

Was this review helpful? Yes
Jacob M, Manager at DoubleTree by Hilton Bend, responded to this review

Thank you for taking the time to share your recent stay with us. I'm so sorry to hear that your recent dealings with us hasn't been acceptable. I agree, judging from your review an experience like any of these is not what I would expect from a Hilton. I appreciate you bringing these concerns to my attention. It truly is... More

Redmond, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Made reservation within 2 days of arrival, got a Junior Suite that was very nice. My wife and I enjoyed spending time and dinner downtown in Bend, OR with a gentle stroll back to the hotel after. The hotel even comped a drink as we showed it was our anniversary...

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Jacob M, Manager at DoubleTree by Hilton Bend, responded to this review

Thank you for sharing your wonderful review with us. It was such a pleasure having you and your wife here for your anniversary-- I hope that it was truly special. Any time you would like to stay with us please call the hotel directly (by pressing 2 in our menu) and ask about our Local's rates. We greatly look forward... More

Vancouver, Washington
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Two nights here, three of us adults, in a Junior Suite, late October 27-29. Staff overall friendly, but at times distant. Given helpful information on restaurants and sites to see. Suite was adequate, except two TV's almost back to back, so frequent reception interference. Nice and quiet on third floor, facing mountains. King bed very comfortable, coach in other room,... More

Was this review helpful? Yes
Jacob M, Manager at DoubleTree by Hilton Bend, responded to this review

Thank you for taking the time to share your recent stay with us. I'm glad to hear you were able to enjoy your King Jr. Suite and were able to enjoy that beautiful mountain view. We do have rooms available with separating doors and I'd be more than happy to book you into one of those during your next stay... More

Spokane, Washington
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Downtown hotel, and pretty typical of others in the DoubleTree chain. One of the few hotels it seems, to still use real glasses in the rooms -- a small thing for sure, but a nice detail that's gotten to be fairly uncommon. Rooms were spacious, wifi was free, hotel was quiet, beds comfortable. Extremely convenient to downtown Bend restaurants and... More

Was this review helpful? Yes
Jacob M, Manager at DoubleTree by Hilton Bend, responded to this review

Thank you for taking the time to share your wonderful review with us. With over 50 different businesses and shops in a three block radius our location truly is spectacular. I greatly look forward to the next opportunity to serve you. Sincerely, Jacob Meyers Guest Service Supervisor Double Tree by Hilton Bend Jacob.Meyers@Hilton.com 541-317-9292 More

Merritt Island, Florida, United States
Senior Contributor
37 reviews 37 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We thought the staff was a bit SNOBBY! Catered mostly to the business group. There were lots of business people thinking they were just ALL THAT! Just did not like the hotel! We will find another place when we come to Bend again.

Was this review helpful? Yes 1
Jacob M, Manager at DoubleTree by Hilton Bend, responded to this review

Thank you for taking the time to share your recent stay with us. I'm sorry to hear that you did not find our staff friendly. We take great pride in knowing that all of our guests are treated equally great, I'm sorry you did not have the opportunity to experience that. I truly hope we have the opportunity to better... More

West Linn, Oregon
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I wouldn't call this a destination hotel but it is very close to the downtown life of Bend. You can walk to many restaurants and bars then safely get home. What I mean about destination is it isn't Sunriver or Black Butte Ranch, but for business or a stay while visiting friends it is a good location.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Jacob M, Manager at DoubleTree by Hilton Bend, responded to this review

Thank you for taking the time to share your recent experiences with us. Our location truly is perfect for a downtown outing. Once you arrive at our hotel you rarely need to drive to anywhere else. I hope you were able to experience everything beautiful Bend Oregon has to offer. We greatly look forward to the next opportunity we have... More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to DoubleTree by Hilton Bend? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about DoubleTree by Hilton Bend

Address: 300 N.W. Franklin Ave, Bend, OR 97701
Phone Number:
Location: United States > Oregon > Central Oregon > Bend
Price Range (Based on Average Rates): $$
Hotel Class:3 star — DoubleTree by Hilton Bend 3*
Number of rooms: 117
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Priceline, Travelocity, Hilton Hotels, Expedia, Despegar.com, Odigeo, Hotels.com, TripOnline SA and Tingo so you can book your DoubleTree by Hilton Bend reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Phoenix Inn - Bend Hotel Bend
Phoenix Hotel Bend

21 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (6)
Viewed
Hotel & grounds (2)
Viewed
Room/suite (3)
Viewed
Dining (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (16)
Viewed
Hotel & grounds (4)
Viewed
Room/suite (8)
Viewed
Dining (1)
Viewed
Business center/function rooms (1)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay