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TownePlace Suites Bend

#14 of 43 Hotels in Bend
Certificate of Excellence
GreenLeadersBronze level
2.0 of 5
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755 SW 13th Place, Bend, OR 97702
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TownePlace Suites Bend
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Ranked #14 of 43 Hotels in Bend
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
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121 reviews from our community

Traveler rating
    46
    57
    10
    3
    5
See reviews for
43
38
6
24
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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    (121)
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    (24)
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    (41)
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    (33)
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aegais
Contributor
18 reviews 18 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is a very clean hotel with helpful staff. They are pet friendly and have suites with kitchenettes. It was newer furniture and very clean. The front desk staff was extremely kind and helpful. The reason it got a 3 was for 4 reasons. 1. The location is next to a busier road, tucked into a bunch of office buildings.... More 

Was this review helpful? Yes
bendmarriottsMGR, General Manager at TownePlace Suites Bend, responded to this review

Dear Aegais, Thank you for choosing the TownePlace Suites on your trip to Bend. We are happy that you found our hotel clean and the staff helpful. We do apologize that your room was a ways from the grassy area for your dog. We are pet friendly and try not to assign a certain area or room type to our... More 

Jacksonville,O
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 19, 2015

Super Friendly Staff! Nice, Newly Renovated Rooms for me and my Pug! Kim (the Mgr.) is very accommodating and always greets us with a smile and always remembers Me and my Pugs name. Rooms are Pristine...Awesomeness! Fantastic Westside location as well!

Was this review helpful? Yes 3
bendmarriottsMGR, Manager at TownePlace Suites Bend, responded to this review

Dear pugsrusmd, Thank you for your recent stay at the TownePlace Suites, and thank you for bringing Blanche. She is so cute and friendly. We also appreciate you taking the time to recognize Kim for the great job she does that means so much to us. I do hope that you had luck with your house hunting and hope that... More 

NC
Top Contributor
56 reviews 56 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed March 16, 2015

Stayed with my wife for two nights in September and was well satisfied with the cleanliness and friendly helpful staff. Good location for Mt. Bachelor and downtown. Only downside was I was delayed in doing laundry by a local in housecoat and slippers hogging machines. I would however stay again.

Was this review helpful? Yes 1
bendmarriottsMGR, General Manager at TownePlace Suites Bend, responded to this review

Dear Travelnduck, We appreciate you taking the time to let us know how your stay in September was, and are glad that you found our hotel convenient to Mt. Bachelor and the downtown area. Please accept our apologies about the washing machines being held up by one of our long term guests, but are happy that you found our hotel... More 

Hollis, New Hampshire
Top Contributor
60 reviews 60 reviews
15 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed March 8, 2015

This is a what-you-would-expect TownPlace Suites in lovely Bend, OR. Rooms are typical, nice, totally functional, TownPlace rooms that are good and nothing special. What does differentiate this place is the people are exceptionally friendly, helpful and happy to go the extra distance to make my stay enjoyable. Been here 3 times, and each time was warm and Bend-friendly.

Was this review helpful? Yes 1
bendmarriottsMGR, General Manager at TownePlace Suites Bend, responded to this review

Dear TravelingGuy03049, Thank you for you for your loyalty to the Towneplace and for recognizing our warm and friendly staff. We take pride in our customer service and to be recognized means that we are doing our jobs right. We look forward to seeing you the next time you are in Bend. Sincerely, Leslie Martin More 

San Diego, California
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 26, 2015

I was in Bend for a training meeting and everyone at the Townplace Suites by Marriott created a first class experience for everyone in attendance. The service at this hotel is first class. Special kudos to Erin and Kim at the front desk, Ashley in sales and the General Manager, Leslie for providing more than we could imagine, always with... More 

Was this review helpful? Yes 2
bendmarriottsMGR, General Manager at TownePlace Suites Bend, responded to this review

Dear Anne-Marie M, We are glad to hear that you enjoyed our hotel during your training that was held in Bend. Thank you for all of the great mentions about staff, clean and comfortable rooms. We do hope that you will bring your family to enjoy our beautiful area and hotel sometime soon. Again, thank you. Sincerely, Leslie Martin More 

Arlington, Virginia
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed February 25, 2015

As a Marriott Gold we've stayed in a lot of different types of Marriott. Never have I had quite the experience I had here. The front desk personnel was lovely, they were very friendly as was the breakfast lady." The breakfast had a wide variety of foods from which to select. Our room was average, a bit on the small... More 

Was this review helpful? Yes 2
bendmarriottsMGR, General Manager at TownePlace Suites Bend, responded to this review

Dear droozie, Thank you for your recent stay at the TownePlace Suites during your trip to Bend. We are happy that you took the time to let us know how your stay with us went. I want to apologize for the room not being cleaned the last day of your stay and assure that that is not a common occurrence.... More 

Lihue, Hawaii
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 15, 2015

We stayed at TownePlace Suites at Mt Bachelor from 12/28/14-12/31/14. The first thing we noticed was how many families stayed there, and then we started to notice all the dogs there! We had to leave our dogs at home, so it was so awesome to be around other families and dogs. The hotel was very easy to find and conveniently... More 

Was this review helpful? Yes 1
bendmarriottsMGR, General Manager at TownePlace Suites Bend, responded to this review

Dear Ka'iulani F, Thank you for your recent stay at the TownePlace Suites and we appreciate you taking the time to write such a great review! As you mentioned, we are pet-friendly and we love seeing all of our guests with their furry friends as well! We are glad that you found our hotel to be convenient to Mt. Bachelor... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 6, 2015 via mobile

We'll be back and hope to bring other family members to enjoy this hotel! Staff from front desk to maintenance to maids were extremely helpful especially when we needed a rollaway bed and more towels! We had never experienced snow and felt so comforted by the warmth of the fireplace at night in the lobby and the kind and friendly... More 

Was this review helpful? Yes 2
Walnut Creek, California
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 1, 2015

My family and I just finished a holiday trip to Oregon where we stayed at the TownePlace Suites in Bend. I mistakenly reserved a room that was too small for us so we were upgraded to a larger room at no extra charge. Staff were very responsive to various requests we made of them regarding extra bedding, and places to... More 

Was this review helpful? Yes 2
bendmarriottsMGR, General Manager at TownePlace Suites Bend, responded to this review

Dear John B., Thank you for choosing the TownePlace Suites for your recent trip to Mt. Bachelor and Bend. We are very happy that we could upgrade your reservation to better suit your needs and to take care of all of your requests. We appreciate your mention of our convenient location near Mt. Bachelor, our responsive staff and our great... More 

Spokane, Washington
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 1, 2015

I love this hotel! I stay there every time I visit Bend, or am passing through on a longer trip. The rooms are clean, staff is friendly, and it's nicely located away from the hustle and bustle of town, but is still close enough for easy access. They're pet friendly, which is awesome for me! And they have a pool... More 

Was this review helpful? Yes 2
bendmarriottsMGR, General Manager at TownePlace Suites Bend, responded to this review

Dear Brittany D, Thank you your recent stay and for your loyalty to the TownePlace Suites in Bend. We appreciate you taking the time to let us know about our friendly staff and great location and we are glad that you had a great stay. We're pleased you enjoyed our pool and hot tub as well as the great value... More 

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