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Comfort Inn & Suites West

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13455 SW Tualatin Valley Hwy, Beaverton, OR 97005
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1 room 1 guest
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Comfort Inn & Suites West
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40 Reviews from our TripAdvisor Community

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    16
    12
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14
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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  • Mar-May only
    (10)
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    (19)
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Seattle, Washington
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Older hotel but they are updating. New paint on outside and looks like new carpet in the hallways. I walked down one wing on level 1 last visit and it sounded like renovations were happening. I always ask for end of hallway because I like it quiet and they always get me the room I want or as close to... More 

Was this review helpful? Yes
GMBeaverton, General Manager at Comfort Inn & Suites West, responded to this review

Thank you for taking the time to post a review on trip advisor on our behalf. we are thrilled to hear that we are your go to hotel. We are working on several updates through out and I am sure you will be very pleased with the outcome. I do apologize that you are hesitant about our garage and parking... More 

Springfield, Oregon
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We came up from Springfield for a 2-night work ordeal in Portland. The room was large and comfortable, very clean. Pool was on the cool side, which was nice for the triple digit weather that was happening. Quick Wi-Fi. We only had a few minor issues, but they were (mostly) due to the property maintenance that was going on. The... More 

Was this review helpful? Yes
GMBeaverton, General Manager at Comfort Inn & Suites West, responded to this review

Thank you for taking the time to fill out an trip advisor review with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are in the... More 

Chevy68
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Our room was late. They knew we were there fora wedding. We had driven over 400 miles and were tired. Housekeepers were in some kind of a staff meeting, not clear why it was held in the early afternoon. There were hairs on bathroom floor. Next morning housekeeping started cleaning our room at 10:30 in the morning so we couldn't... More 

Was this review helpful? Yes
GMBeaverton, General Manager at Comfort Inn & Suites West, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites West. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your stay on your recent visit. I have shared your feedback with housekeeping to ensure we handle these types of situations differently in... More 

Beaverton, Oregon
1 review
1 of 5 stars Reviewed 4 weeks ago

WOW!!! the painters sprayed the building this morning and now I have over spray on my car and about 20+ other cars. We have pictures to prove this. . Not cool And to top it off My husband is a smoker and smokes outside. Instead of littering his butts he puts them out and puts the butt in his pocket... More 

Was this review helpful? Yes
GMBeaverton, General Manager at Comfort Inn & Suites West, responded to this review

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. In the future, i would suggest that your spouse smoke in the... More 

Perris, California
Level Contributor
66 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed July 24, 2015

First, the staff was friendly and informative. Actually had to stay 2 nights in different rooms due to job that ran long. Even though the building is being painted, can tell its past her prime. Both rooms comfortable and clean, beds so-so but did get some rest. A/C and extras in the room worked well and had plenty of plug... More 

Was this review helpful? Yes
GMBeaverton, General Manager at Comfort Inn & Suites West, responded to this review

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. The safe fee is included... More 

Eugene, OR
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed July 10, 2015

There wasn't much about this hotel that was pleasant, except for the beds. If you are looking for a place to just sleep, it's okay. Anything more and you will be disappointed. The rooms have recenlty been renovated, but it doesn't matter. My room was musty and smelled like food the minute we walked in. The curtains and carpet were... More 

Was this review helpful? Yes 1
GMBeaverton, General Manager at Comfort Inn & Suites West, responded to this review

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that... More 

Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed July 9, 2015

This Comfort Inn appears to be an older establishment, but has had some updates. Everything in the room was clean and in working order except for the sink stopper which refused to go down. The breakfast area was neat, clean and well stocked. Our only complaint was the wifi. When we tried to login it said there were too many... More 

Was this review helpful? Yes
GMBeaverton, General Manager at Comfort Inn & Suites West, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with the WIFI and the drain stopper. We have have solved these issues and thank you for bringing them to our attention. Your satisfaction is... More 

Owasso, Oklahoma
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 4, 2015

Comfortable room, full breakfast including waffle maker, scrambled eggs and sausage, friendly staff. Great water pressure in shower. Wi-fi shown as free, however every time we tried to sign in, rec'd message that wi-fi reached max capacity & to try again later. Unusual given it was a Wednesday afternoon check in. Needed to check into flight.

Was this review helpful? Yes
GMBeaverton, General Manager at Comfort Inn & Suites West, responded to this review

We would like to thank you for taking the time to complete a review. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. More 

Puyallup, Washington, Usa
Level Contributor
42 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed July 3, 2015

Luckily I was only here for one night! Don't get me wrong the room was great but they were doing some kind of construction (that they didn't mention when I checked in) that didn't stop until 8pm. I had a really long day and just wanted to go to my room and relax but could not due to the constant... More 

Was this review helpful? Yes
GMBeaverton, General Manager at Comfort Inn & Suites West, responded to this review

Thank you for taking the time to complete our online review regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Columbus, Ohio
Level Contributor
42 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed July 1, 2015

We stayed one night at this hotel on our trip around the Pacific Northwest. I would say the stay was average for the type of hotel. The room was a bit dated with the curtains being a bit dirty. That’s really my only complaint. I will mention that it looks like renovations were being completed on the outside of part... More 

Was this review helpful? Yes
GMBeaverton, General Manager at Comfort Inn & Suites West, responded to this review

We very much appreciate and value your feedback and will share it with our team. Your review responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. More 

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