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Comfort Inn & Suites West

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13455 SW Tualatin Valley Hwy, Beaverton, OR 97005
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Comfort Inn & Suites West
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Comfort Inn & Suites West
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Comfort Inn & Suites West
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25 reviews from our community

Traveler rating
    7
    9
    7
    1
    1
See reviews for
9
3
2
7
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
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    (25)
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    (10)
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    (4)
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    (6)
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    (5)
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1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

I wish I could remember her name, but the girl who checked us in was great...I appreciate everything she did for Lus. She helped get us as good a deal as we could hope for in the area and was very polite. Great customer service...which sad to say is rare now days. The breakfast was great, and the people worked... More 

Was this review helpful? Yes
GMBeaverton, General Manager at Comfort Inn & Suites West, responded to this review

Wow, Thank you for posting such a review for the staff. I have shared your comments with the staff and they are very happy to read. Its nice that someone took the time to let them know that they did a job well done. More 

2 reviews
5 of 5 stars Reviewed 3 weeks ago

Stayed in a King Suite which had plenty of room and no road noise to be heard! Plenty of pillows and the bed was very Comfortable! We stayed on the 3rd floor. Great Breakfast and staff is very nice! Free Wifi access and great download speeds!

Was this review helpful? Yes
GMBeaverton, General Manager at Comfort Inn & Suites West, responded to this review

dear jbatista01 Thank you for taking the time to post a review. We are very happy to hear that you enjoyed your stay and we are grateful that you took time to let other people know. Liz was the person who checked you in. I will show her your review and thank her for her great service. see you again... More 

Seattle, Washington
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 of 5 stars Reviewed 3 weeks ago

Old hotel. The adjoining doors between rooms have quite a gap at the bottom allowing all sounds from the next room into yours. I was pleased to see in the hotel description that they had mini-fridge and microwave in rooms however the cabinet they had them in did not allow the microwave to reach the power outlet. I had to... More 

Was this review helpful? Yes
GMBeaverton, General Manager at Comfort Inn & Suites West, responded to this review

I am sorry to hear that you did not enjoy your stay with us. Thank you for your feedback. I have shared your statements with our staff More 

Portland, Oregon
1 review
5 of 5 stars Reviewed 4 weeks ago

Also a very thorough daily housekeeping. Breakfast 6-9am. And there is meat, sausage. The check out is at noon. Covered parking under the hotel. Secured entrances and exits, with cameras and magnetic card/key is required. The elevator is a fun ride too, it works.. for now ;) A good hotel. Maybe a bit pricey without a discount.

Was this review helpful? Yes
GMBeaverton, General Manager at Comfort Inn & Suites West, responded to this review

Happy to hear you enjoyed your stay and all our hotel and neighborhood has to offer. Thank you for posting a review. More 

Ajax, Canada
1 review
5 of 5 stars Reviewed 4 weeks ago

Fantastic value for money - great, spacious room, friendly and helpful staff, free, excellent wifi, close to train station and downtown Beaverton. Overall a wonderful stay, I will be coming back for another visit!

Was this review helpful? Yes
GMBeaverton, General Manager at Comfort Inn & Suites West, responded to this review

Thank you for taking the time to post a review! We appreciate your feedback and acknowledgments! We look forward to seeing you again soon! More 

Salem Oregon
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 15, 2015 via mobile

Staff was very friendly, room was comfortable and clean. The bed was firmer than my liking, otherwise room was fine. Good continental breakfast. Waffles, eggs, sausage,cereal, fruit. Nice selection for breakfast.

Was this review helpful? Yes
GMBeaverton, General Manager at Comfort Inn & Suites West, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. How was the concert? I... More 

Grants Pass, Oregon
Top Contributor
89 reviews 89 reviews
12 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed March 24, 2015

Great rooms and wonderful breakfast! I have actually stayed at this hotel numerous times and have loved it. The elevator to get to your car was creepy and squeaky and you thought you were going to fall to your death, but always made it there safely.

Was this review helpful? Yes
GMBeaverton, General Manager at Comfort Inn & Suites West, responded to this review

Hello PrincessP541, Thank you for taking the time to post a review on our behalf, we are happy to hear that you enjoyed your stay and that you have been a guest numerous times. WOW that is just fantastic! Thank you for returning. I am sorry to hear that you do not like our elevator, but I am happy to... More 

Contributor
20 reviews 20 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed March 17, 2015

Stayed there 2 nights. Hotel smells old and musty. Looks like it's falling apart. I traveled with three coworkers and two of them woke up with bug bites all over. Had room service clean my room after the first night and they didn't change the bedding. Breakfast was standard. Beds were very comfortable.

Was this review helpful? Yes
GMBeaverton, General Manager at Comfort Inn & Suites West, responded to this review

We accommodate many guests each evening, and we strive to make their stay a satisfying one. The principal goal of our hotel is to provide dependable service to all of our guests at reasonable prices. Consequently, it's disappointing to learn that you're unhappy We have recently had a renovation, with new beds - new furniture, bedding, pillows, carpet and more.... More 

Rochester, New York
Top Contributor
97 reviews 97 reviews
44 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed March 3, 2015

My daughter and I stayed her twice, once on a house hunting trip for her and another as we readied to move into her new place. The building looks a little dated, but the stay was comfortable. We had both a room with a fridge and one without. But were good. The only strange part of the stay was when... More 

Was this review helpful? Yes
GMBeaverton, General Manager at Comfort Inn & Suites West, responded to this review

Dear CeeGee48, I want you to know that the comments and suggestions we receive from our guests are taken seriously. They tell us what we're doing right, what we're doing wrong and how we can improve. Your willingness to share your recent experience is genuinely appreciated. We look forward to seeing you again soon. More 

Salem, Oregon
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 2, 2015 via mobile

We stayed here 2/28/15 for one night. My husband messed up the reservation, but reception fixed it right up. The hotel is showing its age . But was clean. We were in room 333. It had some bubbles in the wall paper, bad patching job on it when they updated the room by taking out the wall lamps. Our room... More 

Was this review helpful? Yes
GMBeaverton, General Manager at Comfort Inn & Suites West, responded to this review

Dear Babykaruk, Thank you for taking the time to post a review on trip advisor. We appreciate the time it takes for our guests to leave a word or two about our hotel. We are happy to hear that front desk team were able to repair your reservation and that you enjoyed your stay. I and my maintenance team will... More 

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