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Comfort Inn & Suites West

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13455 SW Tualatin Valley Hwy, Beaverton, OR 97005
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Comfort Inn & Suites West
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Comfort Inn & Suites West
Comfort Inn & Suites West
Comfort Inn & Suites West
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20 reviews from our community

Traveler rating
    3
    9
    7
    0
    1
See reviews for
9
2
1
4
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Salem Oregon
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW via mobile

Staff was very friendly, room was comfortable and clean. The bed was firmer than my liking, otherwise room was fine. Good continental breakfast. Waffles, eggs, sausage,cereal, fruit. Nice selection for breakfast.

Was this review helpful? Yes
GMBeaverton, General Manager at Comfort Inn & Suites West, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. How was the concert? I... More 

Grants Pass, Oregon
Top Contributor
79 reviews 79 reviews
11 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great rooms and wonderful breakfast! I have actually stayed at this hotel numerous times and have loved it. The elevator to get to your car was creepy and squeaky and you thought you were going to fall to your death, but always made it there safely.

Was this review helpful? Yes
GMBeaverton, General Manager at Comfort Inn & Suites West, responded to this review

Hello PrincessP541, Thank you for taking the time to post a review on our behalf, we are happy to hear that you enjoyed your stay and that you have been a guest numerous times. WOW that is just fantastic! Thank you for returning. I am sorry to hear that you do not like our elevator, but I am happy to... More 

Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed there 2 nights. Hotel smells old and musty. Looks like it's falling apart. I traveled with three coworkers and two of them woke up with bug bites all over. Had room service clean my room after the first night and they didn't change the bedding. Breakfast was standard. Beds were very comfortable.

Was this review helpful? Yes
GMBeaverton, General Manager at Comfort Inn & Suites West, responded to this review

We accommodate many guests each evening, and we strive to make their stay a satisfying one. The principal goal of our hotel is to provide dependable service to all of our guests at reasonable prices. Consequently, it's disappointing to learn that you're unhappy We have recently had a renovation, with new beds - new furniture, bedding, pillows, carpet and more.... More 

Rochester, New York
Top Contributor
83 reviews 83 reviews
38 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed March 3, 2015

My daughter and I stayed her twice, once on a house hunting trip for her and another as we readied to move into her new place. The building looks a little dated, but the stay was comfortable. We had both a room with a fridge and one without. But were good. The only strange part of the stay was when... More 

Was this review helpful? Yes
GMBeaverton, General Manager at Comfort Inn & Suites West, responded to this review

Dear CeeGee48, I want you to know that the comments and suggestions we receive from our guests are taken seriously. They tell us what we're doing right, what we're doing wrong and how we can improve. Your willingness to share your recent experience is genuinely appreciated. We look forward to seeing you again soon. More 

Salem, Oregon
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed March 2, 2015 via mobile

We stayed here 2/28/15 for one night. My husband messed up the reservation, but reception fixed it right up. The hotel is showing its age . But was clean. We were in room 333. It had some bubbles in the wall paper, bad patching job on it when they updated the room by taking out the wall lamps. Our room... More 

Was this review helpful? Yes
GMBeaverton, General Manager at Comfort Inn & Suites West, responded to this review

Dear Babykaruk, Thank you for taking the time to post a review on trip advisor. We appreciate the time it takes for our guests to leave a word or two about our hotel. We are happy to hear that front desk team were able to repair your reservation and that you enjoyed your stay. I and my maintenance team will... More 

Yachats, Oregon
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed February 19, 2015

We stayed here for 3 nights in a suite. Having 3 people, the divided room worked out perfect. The room was older and very clean. Had a great shower with multiple settings. The bed was very comfortable with two different kinds of pillows. The kitchen had a small refridge, with a freezer, micro wave, sink and a dining table with... More 

Was this review helpful? Yes
GMBeaverton, General Manager at Comfort Inn & Suites West, responded to this review

Dear Jess W. Thank you for posting a review on Tripadvisor. I am so thankful that you took the time to contact me directly and hear your wonderful thoughts on our property. I am happy to hear that you and your family enjoyed your stay with us, and that the suite worked perfectly for you. We look forward to your... More 

Hamilton, New Zealand
Top Contributor
198 reviews 198 reviews
39 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed February 9, 2015

We stayed here for six nights. This place looks fairly dated outside but the rooms are spacious and clean. The receptionist was polite and helpful. Plenty of parking available including under cover. Our room was at the TV Hwy end so we found there was a lot of traffic noise as well as hearing footsteps on the floor above us.... More 

Was this review helpful? Yes 2
GMBeaverton, General Manager at Comfort Inn & Suites West, responded to this review

Thank you for taking the time to post a review on trip advisor. We are happy to hear that you enjoyed your stay with us and the hotel was able to meet all your needs. We do have a "forget something" program where items that you may have not brought with your such as conditioner, tooth paste, tooth brush, comb,... More 

Seaside, Oregon
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 5, 2015

We came from seaside oregon for the night so that we didnt have to drive early in the morning, wish we could have stayed longer.The staff was friendly, we loved our room. It had a lot of space, and was very clean. Would stay here again.

Was this review helpful? Yes 1
GMBeaverton, General Manager at Comfort Inn & Suites West, responded to this review

Thank you for taking the time to post a review on our behalf. We appreciate all feedback from all our guests and happy that you were able to stay with us one night during your trip. We are thrilled to hear that you enjoyed the spacious room and our staff. Thank you! More 

1 review
4 of 5 stars Reviewed February 3, 2015

My mom and I were impressed with the friendly service, clean premises and quality in regards to the breakfast options. We were also fortunate to have obtained a discount coupon and only paid $65 per night before taxes. I have stayed in other Comfort Inns and am always impressed by the value and professional attitude of the staff.

Was this review helpful? Yes
GMBeaverton, General Manager at Comfort Inn & Suites West, responded to this review

Thank you for taking the time to post a review on our behalf. We are so happy to hear that you and your mom enjoyed your stay with us & that you located one of our coupons. We look forward to seeing you again soon! More 

Sacramento, California, United States
1 review
4 of 5 stars Reviewed January 21, 2015

Needed a group of rooms for a soccer tournament. I booked the reservation through Priceline and got a great rate. Arrived at the hotel, I was happy to discover that a Black Bear Dinner shares the parking lot with the hotel. The lobby was nice, the staff was helpful, the outside isn't great but the rooms are clean, nice bathrooms... More 

Was this review helpful? Yes
GMBeaverton, General Manager at Comfort Inn & Suites West, responded to this review

Thank you for taking the time to post a review on our behalf. We are so happy to hear that you and your group enjoyed your stay with us. We look forward to your next trip to Beaverton! Thank you. More 

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