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Extended Stay America - Portland - Beaverton

2.5 of 5
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875 SW 158th Avenue, Beaverton, OR 97006
Extended Stay America - Portland - Beaverton
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Ranked #8 of 12 Hotels in Beaverton
A recent review
3 of 5 stars Reviewed February 15, 2015
Diane H Salt Lake City, Utah
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67 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Claremont, California
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I will say that the room was clean and good sized (although certainly not a suite) and the bathroom functioned well (good counter space and all plumbing in working order -- but beware as our daughter and family had an accessible room and there was NO counter space). I reserved with "Josh" over the phone and he was helpful. Check-in... More 

Was this review helpful? Yes 2
Salt Lake City, Utah
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 15, 2015

The price was very reasonable and the room clean but the room is very tiny, smaller than a typical hotel room. It would be fine for a solo traveller but rough with more than one person. The room has a full-sized fridge and microwave and two burner electric burners. There were no glasses, plates, coffee maker, etc. I called down... More 

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Portland - Beaverton, responded to this review

Thank you for taking the time to write a review of your stay. I am so disappointed that we didn't meet your expectations and I really appreciate you letting me know about dish delivery and you being asked to pick up the dishes, this is not the procedure and I am sorry about that. Please accept my apology. As this... More 

2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 2, 2015

Whether traveling on business or meeting with family this property is a awesome place to stay,set back from the main street, clean, quiet, well appointed rooms with ample kitchen facilities, the room I selected was for 2 people, 2 queen beds. The staff is all about what old fashioned hospitality should be like and about.... abig thumbs up to all....

Was this review helpful? Yes 1
Pune, India
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed December 31, 2014

I stayed here is October 2014. Room is very basic with little to like or dislike. Breakfast is coffee muffins and some energy bars and if you are early, you can get some fruits. I was lucky because after 24 hours if flight, front desk gave me some muffins while checking in. Its an alright extended stay destination however did... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Portland - Beaverton, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I am glad to read that our staff accommodated you with some muffins while checking in; however, I apologize that you did not find our hotel to be a good value for the price you paid. I will work with my staff to ensure... More 

Hayden, Idaho
Contributor
15 reviews 15 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed October 12, 2014

As a business traveler that has spent Approx. 4 years in various extended stay properties, I find the ESA chain about average for that type of lodging, and this location to be about average for ESA. Spotless it's not, acceptable it is. If you expect the staff to bend over backkwards to please you, you'll be disappointed. But if you... More 

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Portland - Beaverton, responded to this review

Thank you for taking the time to write a review of your stay. We appreciate the kind comments about both the staff and the hotel; however, we apologize that the internet speed was not up to your expectations. I am grateful for the feedback you provided so we are able to continually improve our hotel. I invite you to contact... More 

Sacramento, California
Senior Contributor
30 reviews 30 reviews
17 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed August 16, 2014

Portland was all sold out, so we stayed here as a last resort booking via Kayak. This hotel has smoking rooms unbeknownst to us, so of course we got one of them, as the front desk told us often happens if you book through priceline, hotwire, etc. The room was horribly smoky, and my throat hurt within minutes. The sheets... More 

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Portland - Beaverton, responded to this review

Thank you for your recent review of your stay. Please accept our most sincere apologies for the smoke odor in your room. I am working with my housekeeping staff to deodorize our smoking rooms as much as possible, and to clean the carpets and curtains, ensuring that this does not happen again in the future. I am grateful for the... More 

2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 12, 2014

This was the last motel we could find in the area and we should have passed. They only had a kitchen suite left, so it was expensive. Specifically the hair and dirt that was swept to the middle of the kitchen floor was left there, there was toothpaste on the mirror and the counters in the kitchen still had salt... More 

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Portland - Beaverton, responded to this review

Sandy - Thank you for your recent review of your stay. The situation you described regarding the cleanliness of your room and the service you received is truly regrettable. We are very sorry for your experience. We can assure you that we will inspect our rooms to ensure your experience is not repeated. We will also meet with our front... More 

Seattle, Washington
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 9, 2014

The staff was very friendly both when I checked in and out. The hotel is close to Costco, Fred Meyer, Starbucks Popeyes and many other stores. The parking was great. I was able to park my car right outside my room so unloading my things was easy. THE ROOM: the bed was very comfortable. Cable was pretty basic. The A/C... More 

Was this review helpful? Yes 3
Manager_11525, General Manager at Extended Stay America - Portland - Beaverton, responded to this review

The feedback provided in your review is much appreciated. We are very glad to hear that you were able to take advantage of the convenience of our location, as well as, the ease of parking. We are sorry, however, to hear that your linens smelled of cigarettes. Going forward, we will make sure that our housekeeping staff is taking proper... More 

Lehigh Valley,PA
Senior Contributor
41 reviews 41 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed August 7, 2014

Stayed here for business trip for a few days. On plus side the staff was very friendly. There was cable TV. AC worked well and we were visiting apparently during a rare hot spell of 90 degree heat. The room did not seem very clean - drawers in dresser were dirty as were the sheets - found hairs that were... More 

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Portland - Beaverton, responded to this review

We appreciate you taking the time to write a review of your experience with us. The situation you described regarding the cleanliness of your room is truly regrettable. We are very sorry for your experience. We reviewed your comments with our staff, and we will inspect our rooms further to make sure your experience is not repeated. Our company is... More 

Colorado
Senior Contributor
30 reviews 30 reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed July 29, 2014

My family stayed here in three different rooms in the middle of July, with my sister in one double-room for 4 days; my daughter in a double, and my husband and I in a King room for 6 days. My husband had made reservations over a month in advance. We asked if we could possibly have the rooms in the... More 

Was this review helpful? Yes 3
Manager_11525, General Manager at Extended Stay America - Portland - Beaverton, responded to this review

Thank you for taking the time to post a review of your stay. We are very sorry that our hotel did not meet your expectations and that we were not able to accommodate your room request. We will review our reservation procedures to ensure we are always trying to accommodate our guests to the best of our ability. We apologize... More 

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