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Extended Stay America - Portland - Beaverton - Eider Court

2.5 of 5
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18665 NW Eider Court, Beaverton, OR 97006 (Formerly Extended Stay America - Portland - Beaverton)
Extended Stay America - Portland - Beaverton - Eider Court
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Ranked #7 of 12 Hotels in Beaverton
A recent review
5 of 5 stars Reviewed December 12, 2014
KBCollective Portland, Oregon
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70 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Austin, Texas
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

At 2 1/2 starts on tripadvisror we would have never stayed here, but my cousin recommended it, we we’re visiting for a few days to visit her newborn, so we didn’t want to make waves. We arrived a little after 12, the door to the tiny lobby was open, dimly lit and but vacant. I assumed someone was in the... More 

Was this review helpful? Yes 1
San Francisco, California
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed January 14, 2015

I was moved here as the Extended Stay where I had made a reservation in Hillsboro turned out to be full (another story). Waited forever to check in. Room smells awful of smoke, even though it says no smoking room. They know it too...as the windows were open fully when I got into the room. Ugly room and cheap furnishings.... More 

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Manager_11525, General Manager at Extended Stay America - Portland - Beaverton - Eider Court, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. The situation you described regarding the odor of smoke is truly regrettable. We are very sorry for your experience. Your comments were reviewed by the staff, and we will work harder to monitor our non-smoking rooms to ensure that they are not being smoked... More 

Portland, Oregon
1 review
5 of 5 stars Reviewed December 12, 2014

There was a little confusion with our reservation but everything else was fantastic. The GM (Josh) and the rest of the staff (Grace, Kat, Lesley, Alesha,) are so helpful and knowledgeable about the area we forgot how great an Extended Stay experience can be! They knew where the closest Costco was Trader Joes etc. we didn’t even have to go... More 

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Manager_11525, General Manager at Extended Stay America - Portland - Beaverton - Eider Court, responded to this review

Thank you so much for your wonderful review. We are thrilled to hear that our staff went above and beyond to make you feel at home and that you had such a great experience with us. Thank you again for your kind words. We hope to see you again soon. More 

1 review
5 of 5 stars Reviewed December 5, 2014

We traveled from San Jose, California to beaverton, Oregon to work at Intel for 3 weeks. They made our stay wonderful. Katy & Grace went out of way to make us feel right at home. You ladies rock!!! Thanks from the JEI Team... Ps. See you January.....

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - Portland - Beaverton - Eider Court, responded to this review

I want to thank you for taking the time to post a review of your stay. I am glad to read that you were pleased with your stay and Katt and Grace really appreciate the kind words. We will definitely be looking forward to your visit in January! Once more, thank you for posting your review. We look forward to... More 

Boise, Idaho
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed November 18, 2014

I recently stayed on 11/16 and had a horrible experience. I was greeted by the most warm and genuine front desk attendant. That was the last good thing. I got to my room and it smelled really bad. I did some looking around and found dirty towels in a cabinet. The towels were breeding gnats. All the cabinets and drawers... More 

Was this review helpful? Yes 2
Turbenthal, Switzerland
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed November 6, 2014

The hotel is still a good place to be for an extended stay with comfy rooms, good equipment and reasonable prices. But the way they treat you at the front desk is unacceptable. The first night I arrived the hotel was overbooked and I was sent to a hotel for one night with double the room rate. I was promised... More 

Was this review helpful? Yes 1
coast
Contributor
15 reviews 15 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 3, 2014

Wasn't sure about staying here because of several reviews, but we needed a place near the hospital for several nights and the other hotels were 2 or 3 times more (at least). So we took a chance and it was worth it. Excellent location, plenty of parking. The room was clean, bed comfortable, shower hot and the staff were super... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Portland - Beaverton - Eider Court, responded to this review

I appreciate you taking the time to write such a wonderful review. The staff and I really appreciate the kind words I'm so pleased to hear that you enjoyed your visit and you found the room clean and comfortable. We appreciate you letting us know that someone was in violation of our smoking policy. We are sorry for this issue,... More 

1 review
1 of 5 stars Reviewed October 29, 2014

the room was dirty, dogs took dumps in front of me as j waited in the lobby as well as sprayed the trash can with urine. The staff were dismissive of my concerns and only cleaned up what they could see. The bed sheets were stained and there was thick black (dog?) hair on the comforter. The room smelled like... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Portland - Beaverton - Eider Court, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize for the issues with another guests' pet as well as the cleanliness issues and odor in your room. Your comments were reviewed by the staff, and we will be reviewing our cleanliness standards and procedures to ensure that your experience is... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 24, 2014

I stay here almost every time I visit the Beaverton area on business (which is a lot). The rates are great, rooms are clean, and the employees are very helpful. You won't have access to a high-end spa here, but you will always get a comfortable and quiet room with free wi-fi. Highly recommended for business travelers.

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Portland - Beaverton - Eider Court, responded to this review

I appreciate you taking the time to write such a wonderful review of our hotel. I am glad that you enjoyed your clean, comfortable room, our free Wi-Fi and our great staff during your stay with us. I will be sure to share your kind remarks with our team. Thank you for choosing Extended Stay America. We look forward to... More 

Senior Contributor
29 reviews 29 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed August 31, 2014

Wife and I stayed two nights at the hotel. Didnt hang out there much. Was more just a bed and a "grab and go" breakfast. Basically consisted of oatmeal, apples, (not great looking) oranges, coffee and a couple premade muffins. Not much room to move around especially with other guests coming and wanting to partake... All in all it was... More 

Was this review helpful? Yes 2
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