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Shilo Inn Hotel & Suites Portland / Beaverton

2.5 of 5
9900 SW Canyon Road, Beaverton, OR 97225
Hotel amenities
Shilo Inn Hotel & Suites Portland / Beaverton
Ranked #4 of 13 hotels in Beaverton
3.5 of 5 stars 57 Reviews
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57 reviews from our community

    Trip type
Traveler rating
    19
    11
    8
    13
    6
Date Rating
Here
Contributor
18 reviews 18 reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed May 15, 2012

This hotel is dated but not too shabby. The bed was very comfortable, the accessible shower was very large, the courtyard is very pretty. The air conditioner was the best of any place we've ever stayed. Downsides: The free wifi was worth the cost as it didn't work at all. The router for our section was located within another guest's... More

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See 5 more reviews by 2_Casual_Travelers11 for Beaverton
General Manager, General Manager at Shilo Inn Hotel & Suites Portland / Beaverton, responded to this review
May 17, 2012

Dear 2CasualTravelers11, Thank you for commenting on your recent stay at the Shilo Inn Beaverton. I sincerely appreciate your feedback and will look into the items of concern that you mention. Thank you for being our valued guest and we look forward to serving you again in the future. Sincerely, Gary Sorrels General Manager More

seattle
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 23, 2012
1
person found this review helpful

The bad experience started with our room already occupied with another guest. When we did get a new room we had to weave our way through the dirty linen piled in the hallway. Then the room was not clean and smelled bad. The TV did not work and there was no help from the staff. Overall not a good experience.

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General Manager, General Manager at Shilo Inn Hotel & Suites Portland / Beaverton, responded to this review
April 24, 2012

Dear goodfoodSeattle, Thank you for commenting about your recent stay at the Shilo Inn Beaverton. I sincerely apologize for the concerns that you mention in your posting. I also apologize that we failed to meet your expectations. Your experience is not reflective of the high level of service that we strive to provide our guests. I would appreciate an opportunity... More

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Greenville, South Carolina
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 5, 2012

This was a great hotel-a bit spread out. I had to go to the furthest building over from mine to do laundry. The room, a king bed, was spacious and comfortable. The staff was awesome. I did feel there was a bit of a switcheroo concerning breakfast-they said that they had a free hot breakfast every morning, but there was... More

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General Manager, General Manager at Shilo Inn Hotel & Suites Portland / Beaverton, responded to this review
April 9, 2012

Dear Krisathome, Thank you for being our guest in Beaverton. Please let me know personally when you plan to return and I will make sure that you are accommodated closer to the laundry facility. Best Regards, Gary Sorrels General Manager More

Escondido, California
Contributor
16 reviews 16 reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 15, 2012

We stayed here after catching a show downtown. The price was right, and the room was a lot nicer than I expected. The best perk was the coupon for a free breakfast at the restaurant. The room was clean, quiet and comfortable. The breakfast wasn't fancy, but it was filling. The only snag was an awkward exchange between two members... More

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General Manager, General Manager at Shilo Inn Hotel & Suites Portland / Beaverton, responded to this review
March 16, 2012

Dear Googlaw26, Thank you for your feedback. I appreciate your comments regarding the room, breakfast and the lack of Esthers patience while training a new staff member. I will bring this to her attention immediately. Thank you for being our guest and we look forward to seeing you again in the future. Best Regards, Gary Sorrels Gary Sorrels General Manager More

San Antonio, Texas
1 review
5 of 5 stars Reviewed January 4, 2012

We stayed here for 5 nights and had a wonderful experience. We stayed in the Executive Bldg (room 388). This building is on a hill. There's no elevator, but we only had to walk up one small set of steps from the parking lot. There were handrails on both sides of the stairs. I'm disabled (use a cane to assist... More

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General Manager, General Manager at Shilo Inn Hotel & Suites Portland / Beaverton, responded to this review
January 19, 2012

Dear Lynne L, Thank you for your wonderful comments! I enthusiastically passed them along to the staff personally. We all look forward to another opportunity to be of service to you when you return to the Portland area. Best Regards, Gary Sorrels General Manager More

Portland, Oregon
Senior Contributor
24 reviews 24 reviews
Reviews in 15 cities Reviews in 15 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 5, 2011

I had such a great experience here. My car broke down during my stay, so I had to book another night. The front desk even jump started my car! The service in the lounge and cigar bar was excellent. The happy hour food and prices were great! The king room was large, with a table and chair, fridge and microwave,... More

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See 5 more reviews by WanderingSasquatch for Beaverton
General Manager, General Manager at Shilo Inn Hotel & Suites Portland / Beaverton, responded to this review
December 7, 2011

Dear Wandering Sasquatch, Thank you for your encouraging comments! On behalf of the Shilo Beaverton team, we appreciate your choosing our hotel and hope that we will see you again soon. Kindest Regards, Gary Sorrels General Manager More

Pasadena, California
Contributor
13 reviews 13 reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 23, 2011 via mobile

I use the Shilo Inn Beaverton as the guest room in a relative's nearby house. The back building is very quiet and the rooms are spacious with windows that open, individually controlled heating/cooling units, refrigerators, and free wireless Internet. In the back building there is no elevator. The rooms are typical mid-century motel units. There's plenty of parking. The weekly... More

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General Manager, General Manager at Shilo Inn Hotel & Suites Portland / Beaverton, responded to this review
December 5, 2011

Dear WorldJourneyer, Thank you for commenting on your experience at the Shilo Inn Beaverton. Thank you for being our guest and we look forward to serving you again in the future. Sincerely, Gary Sorrels General Manager More

Irvine, California
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed November 18, 2011

I realllllly like this hotel. It looks tiny from the road but once your inside you start realizing how big it is. Service: The service here is impeccable starting from walking in the door. The young gentleman at the front desk is a sweet (kinda flamboyant), charming man who does his job right. I forgot to book my trip before... More

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General Manager, General Manager at Shilo Inn Hotel & Suites Portland / Beaverton, responded to this review
November 28, 2011

Dear MamaDanker, Thank you for your exciting review! I am so pleased to be able to pass this along to my team. We hope to see you again soon. Warmest Regards, Gary Sorrels General Manager More

Pleasanton, California
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed November 13, 2011 via mobile

Hotel is average to below average in quality. Location is good, staff were great.

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General Manager, General Manager at Shilo Inn Hotel & Suites Portland / Beaverton, responded to this review
November 28, 2011

Dear BJHOBERG, Thank you for commenting on your recent stay at the Shilo Inn Beaverton. I appreciate hearing your positive comments about the staff and our location. Your comments regarding hotel quality is something that we are addressing. Sincerely, Gary Sorrels General Manager More

Eugene
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 1, 2011
1
person found this review helpful

I'm not one to write reviews, however, in this case I couldn't let it go. My kids and I stayed one "horrible" night here and will NEVER be back. It started well enough with the kids jumping into the pool immediately and then downhill from there. The rooms are old, outdated and have maintenance issues. First of all our water... More

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General Manager, General Manager at Shilo Inn Hotel & Suites Portland / Beaverton, responded to this review
September 6, 2011

Thank you for your posting. I deeply apologize that your experience was not as anticipated. I have discussed your maintenance related comments with the Chief Engineer and he also extends his apology. I have also shared your housekeeping related comments with the Executive Housekeeper and I have requested that another diligent effort be made to locate the hat. I hope... More

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Additional Information about Shilo Inn Hotel & Suites Portland / Beaverton

  • Shilo Inn Hotel Portland
  • Shilo Inn Portland
  • Portland Shilo Inn
Address: 9900 SW Canyon Road, Beaverton, OR 97225
Price Range: $

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Shilo Inn Hotel & Suites Portland / Beaverton
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