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Shilo Inn Hotel & Suites - Beaverton

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9900 SW Canyon Road, Beaverton, OR 97225
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Shilo Inn Hotel & Suites - Beaverton
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Shilo Inn Hotel & Suites - Beaverton
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187 reviews from our community

Traveler rating
    31
    52
    42
    39
    23
See reviews for
59
43
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29
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
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English first
  • All months
    (187)
  • Mar-May only
    (35)
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    (40)
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New Westminster, Canada
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

This is one of the worst places I have ever stayed. It was not a comfortable stay. The smell of carpet was musty. The room also seemed dusty and not allergy friendly. In addition, I did not feel safe because the door to access inside the hotel locked at times and not at others. Then the noise was awful and... More 

Was this review helpful? Yes 2
Boise
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 20, 2015

This hotel is sorely in need of a major remodel. When we checked in, the lobby smelled of stale cigarette and/or cigar smoke, carpet was dirty/dingy. When the manager handed us our key at check-in, I asked if the same key unlocked the outside door to our building, but upon arrival, the outside door was unlocked. Having a building completely... More 

Was this review helpful? Yes 1
ShiloHotels, Manager at Shilo Inn Hotel & Suites - Beaverton, responded to this review

Dear Leiann B, Thank you for your review. I sincerely apologize that your experience did not meet your expectations. I hope that you will give us a future opportunity to earn your confidence. Sincerely, G. Sorrels-General Manager More 

La Crescenta, California
Contributor
20 reviews 20 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed February 18, 2015

My husband and I had reservations at the Shilo Inn in Beaverton, which advertises itself as a non-smoking hotel. Well, it may be non-smoking now, but the establishment is decades old, and the residual smoke from all those years has crept into every nook and cranny. Upon arriving, we immediately smelled the smoke residue in the lobby, which is totally... More 

Was this review helpful? Yes
ShiloHotels, Manager at Shilo Inn Hotel & Suites - Beaverton, responded to this review

Dear JMS7-8, Thank you for your review and for choosing Shilo Inns. I sincerely apologize that your experience did not meet your expectations. I hope that you will give us a future opportunity to earn your confidence. Sincerely, G. Sorrels-General Manager More 

Eugene, Oregon
Senior Contributor
45 reviews 45 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed February 15, 2015

My husband surprised me with a trip to the Portland area for our anniversary. He booked the Shilo Inn. We arrived around noon and checked to see if we could check in. We were met at the counter by a fairly rude woman who made it clear we would not be checking in until 4:00. It certainly wasn't a problem... More 

Was this review helpful? Yes
ShiloHotels, Manager at Shilo Inn Hotel & Suites - Beaverton, responded to this review

DearKimberelyandGreg, Thank you for your review and for being a valued Shilo guest. Sincerely, G. Sorrels-General Manager More 

Dinuba, California
Senior Contributor
43 reviews 43 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed January 30, 2015

The place was very dated. The room was clean upon check-in but the daily housekeeping left something to be desired. The first morning they served a complimentary breakfast off a menu. It was pretty skimpy, but the next 2 mornings it was a buffet which was very nice. The room was big which was good but this property needs some... More 

Was this review helpful? Yes 1
ShiloHotels, Manager at Shilo Inn Hotel & Suites - Beaverton, responded to this review

Dear Eric r, Thank you for your review and for being a valued Shilo guest. Sincerely, G. Sorrels-General Manager More 

Oregon
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed January 25, 2015 via mobile

When we first showed up in the lobby it was old dated from the 60s and smelled like mildew. That should've been the first clue to what the room was going to look like. They handed us keys from the 70s for the rooms. Actual brass keys which I haven't seen in 15 years. We walked to the room and... More 

Was this review helpful? Yes
1 review
2 of 5 stars Reviewed January 23, 2015

The tv here doesn't work in our room. 2 broken & 1 dirty glasses in our room. We went for more glasses those were dirty too. 3 out of 5 calls got no answer from the front desk. When I called about the tv I was told to unplug the box and plug it back in and told there was... More 

Was this review helpful? Yes
ShiloHotels, Manager at Shilo Inn Hotel & Suites - Beaverton, responded to this review

Thank you for your review and for being a valued Shilo guest. As discussed with you personally when we met the following morning, I sincerely apologize that we failed to meet your expectations. You concerns have been addressed and I hope that you will give us a future opportunity to earn your confidence. Sincerely, G. Sorrels-General Manager More 

Klamath Falls, Oregon
Senior Contributor
47 reviews 47 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed January 22, 2015

Confusing entering the complex, no clear indication of the main entry. The restaurant was front and center with a totally different name, which made me think we were in the wrong place. Check in was fine once I found the main door. Getting to our room, very confusing. She did give us a map and directed us how to get... More 

Was this review helpful? Yes
ShiloHotels, Manager at Shilo Inn Hotel & Suites - Beaverton, responded to this review

Thank you for your feedback. We realize our hotel is an older property with a unique layout and we strive to make the accommodations as comfortable as possible with what we have. We do have a variety of room options available and have been working progressively to update the amenities in each room. I apologize for the lack of information... More 

Bellingham, Washington
1 review
4 of 5 stars Reviewed January 14, 2015

I needed a place to stay "quickly" as I was in town for 5 days on emergency family business. The service was impeccable! Every single person, beginning with Nikki at the front desk to Val in the restaurant (The Mark) that was on site. Food was good too! Val, if you read this, we wanted to tell you again how... More 

Was this review helpful? Yes
ShiloHotels, Manager at Shilo Inn Hotel & Suites - Beaverton, responded to this review

Dear JudyC1056, Thank you for your kind review and for being a valued Shilo guest. Sincerely, G. Sorrels-General Manager More 

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