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Renaissance Tulsa Hotel and Convention Center

#29 of 104 Hotels in Tulsa
Certificate of Excellence
3.5 of 5
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6808 S. 107th East Ave., Tulsa, OK 74133
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FREE Wi-Fi
Renaissance Tulsa Hotel and Convention Center
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Ranked #29 of 104 Hotels in Tulsa
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 days ago
brucebush Broken Arrow, Oklahoma
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258 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Broken Arrow, Oklahoma
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Bedroom door won't close door face falling off. Toilet broke , and coffee table is beat up absence of lounge chairs on really large deck . Front desk girl very nice at check in . I'm sure this is a John q hammonds hotel. How different this one is compared to his others. I guess this is what happens after... More 

Was this review helpful? Yes
Amy C, Front Office Manager at Renaissance Tulsa Hotel and Convention Center, responded to this review

Thank you for sharing your comments about your experience at our hotel. We can assure you that our staff works very hard to maintain the quality of our guestrooms and suites and will certainly share these details with our engineering team so these issues can be addressed immediately. Your comfort and satisfaction is very important to us and we would... More 

Oklahoma
Top Contributor
74 reviews 74 reviews
15 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

First time to stay here and was pleasantly surprised. We had no trouble checking in (with an upgrade added), got a very nice and clean room. The restaurant is somewhat lacking in choices but the food is Ok. The bar area is open with several TVs for viewing. The one BIG negative is that the piped in music is LOUD.... More 

Was this review helpful? Yes
Amy C, Front Office Manager at Renaissance Tulsa Hotel and Convention Center, responded to this review

We appreciate your feedback regarding your recent stay at Tulsa Renaissance Hotel. It is great to hear that overall your stay was pleasant and that you enjoyed the amenities we have to offer. We are sorry that you felt the music in the bar was too loud. We do have certain volumes that it is kept at during different times... More 

Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 1 week ago NEW

Reservations made 6 weeks ago for a king bed and we were bumped to 2 double beds... near elevator... lousy hair dryers...key card had to be replaced 3x in 2 days...beds were old and soft...staff were ready to say sorry but not fix anything...last visit

Was this review helpful? Yes
Amy C, Front Office Manager at Renaissance Tulsa Hotel and Convention Center, responded to this review

We appreciate you sharing your feedback about your recent visit. It is evident that your stay was not satisfactory and we regret that we did not reach our service goals in this particular instance. We always try to accommodate all of our guest's requests and are sorry that we did not have a king bed available during your stay. We... More 

Richmond Hill, Georgia
Top Contributor
69 reviews 69 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

The Renaissance is of the caliber I have come to expect from this chain, and is a great place to stay if in Tulsa. The gym, pool and bar / lounge area are all great and the food, whether the breakfast buffet or dinner ordered at the bar, were good as well. The hotel is conveniently located by an interstate... More 

Was this review helpful? Yes
Amy C, Front Office Manager at Renaissance Tulsa Hotel and Convention Center, responded to this review

Thank you for your recommendation and positive feedback! It is great to know that you enjoy staying with us and the amenities we have available for our guests. We look forward to serving you again in the near future! More 

Enid, Oklahoma
2 reviews
4 of 5 stars Reviewed 2 weeks ago

I like this property! we've stayed here before and always enjoy staying here. the staff is awesome, the layout is great. housekeeping was very helpful (we needed a roll-away bed). clean and comfortable. the window opens about 6 inches so you can get some fresh air. my only complaint would be that the ice machine on my floor was out... More 

Was this review helpful? Yes
Amy C, Front Office Manager at Renaissance Tulsa Hotel and Convention Center, responded to this review

We appreciate your feedback and are happy to know that overall your stay was pleasant! We apologize for the ice machine being out of order and can assure you that they are all in working condition now. Wi-fi is complimentary in our lobby and free as a Marriott Reward member when booking directly through a Marriott channel. We encourage you... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The staff here go above and beyond. Beautiful hotel and lovely stay. The rooms are a good size and I was comfortable in the beds. It is pet friendly and that is very important to us. We look forward to staying here again.

Was this review helpful? Yes
Amy C, Front Office Manager at Renaissance Tulsa Hotel and Convention Center, responded to this review

Thank you for sharing your review about your recent stay with us! It is our goal to go above and beyond your expectations and our staff will be pleased to know that their efforts make a positive impression on you. We are glad that you were comfortable in our accommodations and that you enjoyed being able to bring your whole... More 

Oregon, Ohio
Senior Contributor
34 reviews 34 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel was gorgeous! The rooms were great and the staff could NOT have been more attentive. They went out of their way to make us feel special in every way. The restaurant was very good, although a little pricey. Again, the service was great and no one could have been more attentive.

Was this review helpful? Yes
Amy C, Front Office Manager at Renaissance Tulsa Hotel and Convention Center, responded to this review

Thank you for your glowing review! We are so happy to hear that we met our goal in exceeding your expectations. Our staff will definitely be commended for making your stay a memorable one! We hope you'll visit again soon! More 

Cardiff
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A very good hotel, with great amenities. Check was slow and for some reason I was served last ahead of 10 men although being 6th in line I was pushed to the back. My room was very comfortable and clean. Breakfast was good, with a wide choice to eat. I made use of the gym and pool, and the bar... More 

Was this review helpful? Yes
Amy C, Front Office Manager at Renaissance Tulsa Hotel and Convention Center, responded to this review

Thank you for being our guest recently and for sharing your review. We are delighted to know that you enjoyed our amenities, however, apologize for any delay during the check-in process. With the way our front desk is set up, at times it can be difficult to know who arrived first as there is not a single line formation and... More 

Quinton, Oklahoma
Contributor
18 reviews 18 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

i was really looking forward to staying here because I love all other renaissances. When I arrived there was only one person doing check in and there was a line of about 4 people. There was a dog show going on at this hotel so they should have been better prepared. When I entered my room I noticed how small... More 

Was this review helpful? Yes 2
Amy C, Front Office Manager at Renaissance Tulsa Hotel and Convention Center, responded to this review

We value your patronage to Renaissance and appreciate you staying with us. Please accept our sincere apology for not being aware that we had the Papillon Club Dog Show at our hotel during your selected dates. I am not sure how your particular reservation was made, however, our website did have a disclaimer on the reservation page advising our guests... More 

Norman, Oklahoma
Contributor
14 reviews 14 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 5 weeks ago via mobile

The facade is attractive. Parking is ample. The staff was friendly and helpful though clearly, need additional employees. This is a MARRIOT, known for terrific bedding but not at this location ! The mattresses are unbelievably uncomfortable. We had a three day getaway with our young granddaughter who "slept" on a fold out in a one bedroom suite. Nothing human... More 

Was this review helpful? Yes 2
Amy C, Front Office Manager at Renaissance Tulsa Hotel and Convention Center, responded to this review

Thank you for being our guest and spending your three day getaway with us! We appreciate your kind comments about our staff and hotel appearance overall. Our team works very hard to maintain the quality of the hotel and truly regret that you did not find the pullout couch in the suite to be suitable. Your comfort and satisfaction is... More 

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