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Renaissance Tulsa Hotel and Convention Center

#26 of 104 Hotels in Tulsa
Certificate of Excellence
3.5 of 5
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6808 S. 107th East Ave., Tulsa, OK 74133
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Renaissance Tulsa Hotel and Convention Center
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Ranked #26 of 104 Hotels in Tulsa
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Eric D Richmond Hill, Georgia
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255 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Richmond Hill, Georgia
Top Contributor
69 reviews 69 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

The Renaissance is of the caliber I have come to expect from this chain, and is a great place to stay if in Tulsa. The gym, pool and bar / lounge area are all great and the food, whether the breakfast buffet or dinner ordered at the bar, were good as well. The hotel is conveniently located by an interstate... More 

Was this review helpful? Yes
Amy C, Front Office Manager at Renaissance Tulsa Hotel and Convention Center, responded to this review

Thank you for your recommendation and positive feedback! It is great to know that you enjoy staying with us and the amenities we have available for our guests. We look forward to serving you again in the near future! More 

Enid, Oklahoma
2 reviews
4 of 5 stars Reviewed 1 week ago

I like this property! we've stayed here before and always enjoy staying here. the staff is awesome, the layout is great. housekeeping was very helpful (we needed a roll-away bed). clean and comfortable. the window opens about 6 inches so you can get some fresh air. my only complaint would be that the ice machine on my floor was out... More 

Was this review helpful? Yes
Amy C, Front Office Manager at Renaissance Tulsa Hotel and Convention Center, responded to this review

We appreciate your feedback and are happy to know that overall your stay was pleasant! We apologize for the ice machine being out of order and can assure you that they are all in working condition now. Wi-fi is complimentary in our lobby and free as a Marriott Reward member when booking directly through a Marriott channel. We encourage you... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The staff here go above and beyond. Beautiful hotel and lovely stay. The rooms are a good size and I was comfortable in the beds. It is pet friendly and that is very important to us. We look forward to staying here again.

Was this review helpful? Yes
Amy C, Front Office Manager at Renaissance Tulsa Hotel and Convention Center, responded to this review

Thank you for sharing your review about your recent stay with us! It is our goal to go above and beyond your expectations and our staff will be pleased to know that their efforts make a positive impression on you. We are glad that you were comfortable in our accommodations and that you enjoyed being able to bring your whole... More 

Oregon, Ohio
Senior Contributor
34 reviews 34 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel was gorgeous! The rooms were great and the staff could NOT have been more attentive. They went out of their way to make us feel special in every way. The restaurant was very good, although a little pricey. Again, the service was great and no one could have been more attentive.

Was this review helpful? Yes
Amy C, Front Office Manager at Renaissance Tulsa Hotel and Convention Center, responded to this review

Thank you for your glowing review! We are so happy to hear that we met our goal in exceeding your expectations. Our staff will definitely be commended for making your stay a memorable one! We hope you'll visit again soon! More 

Cardiff
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

A very good hotel, with great amenities. Check was slow and for some reason I was served last ahead of 10 men although being 6th in line I was pushed to the back. My room was very comfortable and clean. Breakfast was good, with a wide choice to eat. I made use of the gym and pool, and the bar... More 

Was this review helpful? Yes
Amy C, Front Office Manager at Renaissance Tulsa Hotel and Convention Center, responded to this review

Thank you for being our guest recently and for sharing your review. We are delighted to know that you enjoyed our amenities, however, apologize for any delay during the check-in process. With the way our front desk is set up, at times it can be difficult to know who arrived first as there is not a single line formation and... More 

Quinton, Oklahoma
Contributor
18 reviews 18 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

i was really looking forward to staying here because I love all other renaissances. When I arrived there was only one person doing check in and there was a line of about 4 people. There was a dog show going on at this hotel so they should have been better prepared. When I entered my room I noticed how small... More 

Was this review helpful? Yes 2
Amy C, Front Office Manager at Renaissance Tulsa Hotel and Convention Center, responded to this review

We value your patronage to Renaissance and appreciate you staying with us. Please accept our sincere apology for not being aware that we had the Papillon Club Dog Show at our hotel during your selected dates. I am not sure how your particular reservation was made, however, our website did have a disclaimer on the reservation page advising our guests... More 

Norman, Oklahoma
Contributor
14 reviews 14 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

The facade is attractive. Parking is ample. The staff was friendly and helpful though clearly, need additional employees. This is a MARRIOT, known for terrific bedding but not at this location ! The mattresses are unbelievably uncomfortable. We had a three day getaway with our young granddaughter who "slept" on a fold out in a one bedroom suite. Nothing human... More 

Was this review helpful? Yes 2
Amy C, Front Office Manager at Renaissance Tulsa Hotel and Convention Center, responded to this review

Thank you for being our guest and spending your three day getaway with us! We appreciate your kind comments about our staff and hotel appearance overall. Our team works very hard to maintain the quality of the hotel and truly regret that you did not find the pullout couch in the suite to be suitable. Your comfort and satisfaction is... More 

Senior Contributor
22 reviews 22 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel is attractive. Parking is adequate. The check in line was glacially slow (half an hour) and our room wasn't ready even though we arrived at 3:30 pm. The rooms are attractive as well. The bathroom is especially nice and laid out well. The beds are terrible, with cheap flaccid mattresses and non-supportive pillows that promise a night with... More 

Was this review helpful? Yes 2
Amy C, Front Office Manager at Renaissance Tulsa Hotel and Convention Center, responded to this review

We thank you choosing to stay with us during your recent visit to Tulsa. We are delighted to hear that you liked the layout of our hotel and found our parking lot to fit your needs. Please accept our sincere apology for the delay you experienced upon arrival. It is unusual for us not to have rooms ready by the... More 

St. Louis
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 8, 2015 via mobile

Overall a decent hotel with nice bar area and adequate on site restaurant. Problem: no hot water in shower...but was hot at sink. Called operator and stopped by the front desk to discuss...neither seemed to care about my problem/concern. I don't think they believed me. Would love to hear why this happened but never will. I expect it was a... More 

Was this review helpful? Yes
Amy C, Front Office Manager at Renaissance Tulsa Hotel and Convention Center, responded to this review

We value your feedback and appreciate the time you took to share your concern as well as your positive comments about our bar/restaurant. It is very unusual for our staff members to not address a concern brought to our attention as our guest's comfort and satisfaction is our priority. I have sent you a private message in hopes to get... More 

Fairfax Station, Virginia
Top Contributor
68 reviews 68 reviews
19 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed March 3, 2015

Clean room and excellent food and service in the restaurant at breakfast. However, the rooms are dated and plain. The hotel looked less than 1/3 full and they still gave me a double-double but with just one bath towel in it. The front desk clerk was surly and didn't act friendly at all, exhibiting a "what do you want" attitude.... More 

Was this review helpful? Yes
Amy C, Front Office Manager at Renaissance Tulsa Hotel and Convention Center, responded to this review

We value your feedback and appreciate the time you took to share your experience. We regret to hear that your stay was not up to the standards that we strive for. We do see on your recent reservation that your Marriott Rewards profile guarantees you a room with two beds and we are sorry for the misunderstanding of the room... More 

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