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All 99 Tulsa hotels

SpringHill Suites Tulsa

3.0 of 5 Hotel   |   11015 East 73rd Street, Tulsa, OK 74133
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79%
Ranked #24 of 99 Hotels in Tulsa
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
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86 reviews from our community

Traveler rating
    40
    27
    16
    2
    1
See reviews for
32
13
5
19
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
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1 review
5 of 5 stars Reviewed 1 week ago via mobile

I was blow away by the hospitality of this hotel. They went out of their way to meet every need we had. The staff was friendly, the food was delicious, the beds were comfy, and the room was nice and clean! Great job! Thank you for jumping through hoops to make our stay AWESOME! - SA soccer loves you!

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Fort Worth, Texas
Top Contributor
76 reviews 76 reviews
31 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We recently spent 3 nights at this hotel in Tulsa. Its in a great neighborhood with a wide variety of places to eat near the hotel. The front desk personnel are all highly trained, polite and courteous. The check in was quick and efficient. I picked this hotel because on the internet it looked to have plenty of space for... More

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Atlanta, Georgia
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed August 19, 2014

Spent 2 nights during a sold out weekend. The staff was extremely accommodating and friendly. I was concerned that the noise level on a sold out biker weekend would be a bit disruptive, but surprisingly, we heard NO hallway noise at all! Big score! However, the windows are paper thin so we heard all kinds of bikes coming and going... More

Was this review helpful? Yes 1
Gary F, General Manager at SpringHill Suites Tulsa, responded to this review

Thank you for taking the time to respond regarding your recent stay at the Springhill Suites in Tulsa. Your name or room number was not availble in your response as to determine the reason for our miss opportunity to service your room. I know we do respect the DO NOT DISTURB sign and either way I do apologize we did... More

Carl Junction, Mo
Senior Contributor
29 reviews 29 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed August 17, 2014

I have stayed at numerous hotels across the country and have NEVER been required to pay the bill in full up front, including a $20 per day "incidentals" fee(refundable upon checkout). A friend and I were in town for 2 night for a nearby event and planned to split the cost of the room, but I was told everything had... More

Was this review helpful? Yes 1
Gary F, General Manager at SpringHill Suites Tulsa, responded to this review

Thank you for your response regarding your recent stay at the Springhill Suites Tulsa. I do apologize for any miss understanding regarding our payment process from any of my staff. All Marriott Hotels must secure payment for all nights upon arrival. I sincerly apologize for some of the room furniture condition in your Suite as we are still making necessary... More

Southern California
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 15, 2014 via mobile

After many average stays at many hotels across the country, we finally found a hotel with five star service. First, when you walk in, Christian and Linda were extremely welcoming and friendly. This was just the start of all the amazing staff we encountered. We were late for breakfast one day and the woman who did the breakfast was so... More

Was this review helpful? Yes 2
Gary F, General Manager at SpringHill Suites Tulsa, responded to this review

Thank you sharing your feedback regarding your recent stay at the Springhill Suites Tulsa. It was a pleasure having you as our guest and delighted that you enjoyed your stay. I will share your comments regarding my staff and service as we take great pride to rest of my team. Thank you again for your business and hope to see... More

Tahlequah, Oklahoma, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 14, 2014

Brand new pillows! Stayed 2 nights, hotel staff was extremely helpful and social. Great breakfast options also. This is also a family friendly hotel, on this trip I did not have my children with me but did like knowing it was somewhere I could bring them back too.

Was this review helpful? Yes 1
Gary F, General Manager at SpringHill Suites Tulsa, responded to this review

Thank you for taking the time to respond regarding your recent stay with us. I am glad you noticed that we have upgraded our pillows at our hotel for better comfort. It was a pleasure having you as our guest and hope to see you and your family once you come back to Tulsa. Gary- General Manger More

White Hall
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 21, 2014

Was really looking forward to our stay, but was quickly disappointed. My first clue was when we entered the room and the blank walls. All pictures had be taken down but a couple. The mirror and towel rack was gone too. I went into the bathroom and on the back of the door was a dirty towel. I went down... More

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Gary F, General Manager at SpringHill Suites Tulsa, responded to this review

Thank you for taking the time to respond. I want to take full responsibility for this as we had a system error that caused that room to be back in service when it was not. This is not a Suite condition that we offer for our guest in the transition of doing some upgrades to our rooms that caused this... More

Austin, Texas
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 21, 2014

SpringHill Suites is my primary place to book when travelling on business. They are most often the best value to be found, with plenty of room and good ergonomics for business travelers. I consistently find the staff of these hotels to be friendly and accommodating. With the exception of the front desk clerk, Denise, this property is not up to... More

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Gary F, General Manager at SpringHill Suites Tulsa, responded to this review

Thank you for taking the time to respond Mr. Thomas. I am very disappointed to hear that your stay was not pleasant and I cannot apologize enough for any inconvenience this caused you. We did have multiple Sports Teams in house that did case some dis pleasure with the noise level in the Hotel and we will do a better... More

Jefferson City, Missouri
Contributor
12 reviews 12 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 19, 2014

The best thing about this hotel is the staff. Warm, helpful, courteous. The rest is a bit surprising since it has the Marriott brand. One thing my colleague and I thought would help if someone in management stayed there for a week so they would see how to improve it. While the rooms are huge, it doesn't feel like a... More

Was this review helpful? Yes
Gary F, General Manager at SpringHill Suites Tulsa, responded to this review

Thank you for your feed back regarding your recent stay with us. I wanted to apologize for any displeasure you had with us as we strive to exceed your expectations. If you have the opportunity I would like to hear more about your Breakfast experience as we have recently upgraded our breakfast to offer more healthy and more selections to... More

1 review
5 of 5 stars Reviewed July 4, 2014

The hotel staff are very accomodating and very friendly. The manager is super friendly and willing to help you out. There is a hot complimentary breakfast every morning that really helped getting through the day. They also have coffee ready! I stayed here for about three weeks and they helped me out with any problem that came up. Come and... More

Was this review helpful? Yes
Gary F, General Manager at SpringHill Suites Tulsa, responded to this review

Juan, it was great to have you as our guest for the last 3 weeks. I enjoyed our conversations druing our interactions and glad that you made it back to California safely. If you are ever back in the Tulsa area you know the Springhill Suites is your Home and you are always welcome back! Best of luck on your... More

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Additional Information about SpringHill Suites Tulsa

Address: 11015 East 73rd Street, Tulsa, OK 74133
Location: United States > Oklahoma > Tulsa
Price Range (Based on Average Rates): $
Hotel Class:3 star — SpringHill Suites Tulsa 3*
Number of rooms: 76
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Also Known As:
Springhill Suites Tulsa Hotel Tulsa
Tulsa Springhill Suites

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