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SpringHill Suites Tulsa

3.0 of 5 11015 East 73rd Street, Tulsa, OK 74133
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Certificate of Excellence 2014
SpringHill Suites Tulsa
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SpringHill Suites Tulsa
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88 reviews from our community

Traveler rating
    40
    28
    17
    2
    1
See reviews for
33
13
5
19
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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NW Arkansas
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 of 5 stars Reviewed 4 weeks ago

Staff was helpful and friendly. Rooms are kind of small compared to other places we have stayed. Our room did have a separate sink area by the fridge and microwave and that was nice. Breakfast was kind of disappointing. Not much to chose from other than cereal and toast.

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Tennessee
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed October 6, 2014

We were traveling with a child and arrived late. When we got to our room, we found that the sofa bed was broken. We called the front desk and the lady brought new keys to the room, let us change rooms right across the hall and let us take as much time as we needed. In the morning, she had... More

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed September 19, 2014 via mobile

I was blow away by the hospitality of this hotel. They went out of their way to meet every need we had. The staff was friendly, the food was delicious, the beds were comfy, and the room was nice and clean! Great job! Thank you for jumping through hoops to make our stay AWESOME! - SA soccer loves you!

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Fort Worth, Texas
Top Contributor
83 reviews 83 reviews
35 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed September 2, 2014

We recently spent 3 nights at this hotel in Tulsa. Its in a great neighborhood with a wide variety of places to eat near the hotel. The front desk personnel are all highly trained, polite and courteous. The check in was quick and efficient. I picked this hotel because on the internet it looked to have plenty of space for... More

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Atlanta, Georgia
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed August 19, 2014

Spent 2 nights during a sold out weekend. The staff was extremely accommodating and friendly. I was concerned that the noise level on a sold out biker weekend would be a bit disruptive, but surprisingly, we heard NO hallway noise at all! Big score! However, the windows are paper thin so we heard all kinds of bikes coming and going... More

Was this review helpful? Yes 1
Gary F, General Manager at SpringHill Suites Tulsa, responded to this review

Thank you for taking the time to respond regarding your recent stay at the Springhill Suites in Tulsa. Your name or room number was not availble in your response as to determine the reason for our miss opportunity to service your room. I know we do respect the DO NOT DISTURB sign and either way I do apologize we did... More

Carl Junction, Mo
Senior Contributor
29 reviews 29 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed August 17, 2014

I have stayed at numerous hotels across the country and have NEVER been required to pay the bill in full up front, including a $20 per day "incidentals" fee(refundable upon checkout). A friend and I were in town for 2 night for a nearby event and planned to split the cost of the room, but I was told everything had... More

Was this review helpful? Yes 1
Gary F, General Manager at SpringHill Suites Tulsa, responded to this review

Thank you for your response regarding your recent stay at the Springhill Suites Tulsa. I do apologize for any miss understanding regarding our payment process from any of my staff. All Marriott Hotels must secure payment for all nights upon arrival. I sincerly apologize for some of the room furniture condition in your Suite as we are still making necessary... More

Southern California
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 15, 2014 via mobile

After many average stays at many hotels across the country, we finally found a hotel with five star service. First, when you walk in, Christian and Linda were extremely welcoming and friendly. This was just the start of all the amazing staff we encountered. We were late for breakfast one day and the woman who did the breakfast was so... More

Was this review helpful? Yes 2
Gary F, General Manager at SpringHill Suites Tulsa, responded to this review

Thank you sharing your feedback regarding your recent stay at the Springhill Suites Tulsa. It was a pleasure having you as our guest and delighted that you enjoyed your stay. I will share your comments regarding my staff and service as we take great pride to rest of my team. Thank you again for your business and hope to see... More

Tahlequah, Oklahoma, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 14, 2014

Brand new pillows! Stayed 2 nights, hotel staff was extremely helpful and social. Great breakfast options also. This is also a family friendly hotel, on this trip I did not have my children with me but did like knowing it was somewhere I could bring them back too.

Was this review helpful? Yes 1
Gary F, General Manager at SpringHill Suites Tulsa, responded to this review

Thank you for taking the time to respond regarding your recent stay with us. I am glad you noticed that we have upgraded our pillows at our hotel for better comfort. It was a pleasure having you as our guest and hope to see you and your family once you come back to Tulsa. Gary- General Manger More

White Hall
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 21, 2014

Was really looking forward to our stay, but was quickly disappointed. My first clue was when we entered the room and the blank walls. All pictures had be taken down but a couple. The mirror and towel rack was gone too. I went into the bathroom and on the back of the door was a dirty towel. I went down... More

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Gary F, General Manager at SpringHill Suites Tulsa, responded to this review

Thank you for taking the time to respond. I want to take full responsibility for this as we had a system error that caused that room to be back in service when it was not. This is not a Suite condition that we offer for our guest in the transition of doing some upgrades to our rooms that caused this... More

Austin, Texas
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 21, 2014

SpringHill Suites is my primary place to book when travelling on business. They are most often the best value to be found, with plenty of room and good ergonomics for business travelers. I consistently find the staff of these hotels to be friendly and accommodating. With the exception of the front desk clerk, Denise, this property is not up to... More

Was this review helpful? Yes
Gary F, General Manager at SpringHill Suites Tulsa, responded to this review

Thank you for taking the time to respond Mr. Thomas. I am very disappointed to hear that your stay was not pleasant and I cannot apologize enough for any inconvenience this caused you. We did have multiple Sports Teams in house that did case some dis pleasure with the noise level in the Hotel and we will do a better... More

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Additional Information about SpringHill Suites Tulsa

Address: 11015 East 73rd Street, Tulsa, OK 74133
Location: United States > Oklahoma > Tulsa
Price Range (Based on Average Rates): $
Hotel Class:3 star — SpringHill Suites Tulsa 3*
Number of rooms: 76
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Also Known As:
Springhill Suites Tulsa Hotel Tulsa
Tulsa Springhill Suites

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