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All 100 Tulsa hotels

The Mayo Hotel

4.0 of 5 Hotel   |   115 West 5th Street, Tulsa, OK 74103
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81%
Ranked #15 of 100 hotels in Tulsa
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
tripaj Owasso, Oklahoma
  • Overview
  • Reviews (217)
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217 people have reviewed this hotel

Traveler rating
    129
    42
    28
    10
    8
See reviews for
31
84
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48
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
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English first
Owasso, Oklahoma
Top Contributor
63 reviews 63 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Recently my wife and I stayed here. It was incredible. Everything is top notch from start to finish. The lobby is beautiful, the rooms are beautiful and modern without losing the charm of the hotel being a landmark of Tulsa for many years. The staff was helpful. The room service was great. It's near the BOK Center so if you're... More

Was this review helpful? Yes 3
San Jose, California
2 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My teenage daughter and I discovered this gorgeous hotel on a recent cross-country road trip we took from San Jose, CA to Maine. Staying at The Mayo Hotel was definitely one of the highlights of our trip. This hotel is absolutely beautiful. We saw a beautiful wedding party enjoying the venue and it seems like a romantic and special place... More

Was this review helpful? Yes 8
Oklahoma City
Top Contributor
51 reviews 51 reviews
32 hotel reviews
105 helpful votes 105 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I decided to run away for the weekend in Tulsa and chose to stay at the beautiful and historic Mayo Hotel, and the place lived up to everything we had envisioned. The recently remodeled and re-opened gem is centrally located in downtown Tulsa and is within a short walk to all of the fun stuff going on... More

Was this review helpful? Yes 20
Lukas V, Front Office Manager at The Mayo Hotel, responded to this review

Dear OKCgirl, First of all, thank you for choosing Mayo for your little get away. I could not be more pleased to know that we managed to impress you and fulfill your expectations. It really sounds like you had a great time here, and kudos to you for fully exploring the hotel and the surrounding area. There really is so... More

Austin, Texas
1 review
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I've been coming to Tulsa for years and up until Mayo opened the Ambassador was the only place I'd stay. Love it by the way. But once the Mayo opened there was no turning back. At once you get classic elegance, a great room, nice folks and an ideal downtown location. So glad it's back atop the hotel scene in... More

Was this review helpful? Yes 25
Lukas V, Front Office Manager at The Mayo Hotel, responded to this review

Dear John T, Thank you so much for your encouraging words. First class service combined with sumptuous atmosphere in a historical building is our equation for success, and it is a pleasure and an honor to serve you during your stays in Tulsa. Please do not hesitate to reach out to me with any questions, concerns or requests. Warmest Regards,... More

Tulsa, Oklahoma
1 review
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have to start with the fact that there is no other place in Tulsa that I would trust with executing an event the way the Mayo Hotel can and does. Their staff is great to work with in planning and executing events and the atmosphere is one of a kind...absolutely breathtaking! I have held several events for work here... More

Was this review helpful? Yes 28
Lukas V, Front Office Manager at The Mayo Hotel, responded to this review

Dear TulsaHAP, I am very excited to read a review from a Tulsan. We are very proud that we were able to resurrect The Mayo- a historical gem, for Tulsa and its residents. Indeed, our sales and banquet teams are amazing in planning various events and the versatile nature of the building allows us to satisfy almost any need. Whether... More

Dallas, Texas
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I recommend the Mayo Hotel. This was our fifth stay. When the hotel opened in 1925, Tulsa was a booming oil time, with a thriving downtown. If you had money, you lived in an elegant hotel. The rooms - most of which are suites - reflect the original purpose. In fact, the upper floors are occupied by young downtown loving... More

Was this review helpful? Yes 27
Lukas V, Front Office Manager at The Mayo Hotel, responded to this review

Dear Mr. Aldrige, Thank you so much for sharing your experience here on Tripadvisor. Your attention to detail is very impressive. I am so happy to read that you enjoyed your stay with us, and your kind words are a true inspiration to me and my staff. We value the fact that you keep coming back tremendously, and we will... More

Charlotte, North Carolina
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I found the service at the hotel was not up to my expectations for a full service hotel of the Mayo's reputation. Examples: The valet parked the car but no one offered to help us take luggage to the room or opened the doors for us when we first entered. The hotel felt understaffed. In the restaurant I ordered a... More

Was this review helpful? Yes 2
Lukas V, Front Office Manager at The Mayo Hotel, responded to this review

Dear Manos773, Thank you for your feedback. We strive to continually exceed our customer’s expectations and feedback such as yours allows The Mayo to continue to improve. On our website, it is stated very clearly that our rooftop bar is only opened on Thursdays, Fridays and Saturdays and at some times is closed for private events. I realize you were... More

Fort Smith, Arkansas
2 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 5 weeks ago

Let me begin by saying that the room was well above average and it was very comfortable. Unfortunately that's the best I can say about this hotel. The check-in process was average at best, as was the restaurant/bar, Trula. While we didn't have bad service at Trula, it was much less than I would've expected from this caliber of hotel.... More

Was this review helpful? Yes 3
Lukas V, Front Office Manager at The Mayo Hotel, responded to this review

Dear Dr_C68, Thank you for sharing your opinion with us. Please know that it is very valuable, and it gives us a great insight. I am glad you enjoyed the room, however it is disappointing to read that your experience was affected by some of the issues that you raised. Our new Penthouse manager is doing everything he can to... More

Los Angeles, California
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed June 17, 2014

Dont get stuck at The Mayo… I gave the hotel two stars only because the rooms are nice, beds are comfortable and the showers are decent. I gave the hotel only two stars because, being someone who travels every month for work, this hotel had literally the worst customer service i ever had, not to mention the food made me... More

Was this review helpful? Yes 4
Lukas V, Front Office Manager at The Mayo Hotel, responded to this review

Dear lotsoftravel123, I am sorry to read about the problems that you have encountered during your stay. Please know that customer service is our number one priority, and we immediately addressed all the issues that you have brought up. Unfortunately, things that should never go wrong sometimes do, and we always do our best to resolve the situation promptly. With... More

Columbia MO
Reviewer
4 reviews 4 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed June 11, 2014

Impressed with hotel decor and rooms are large and 4-star. No tubs in rooms however. Had poor experience in hotel restaurant due to very low staff levels and Clueless Bartenders . Note to hotel owner...your bar is #1 profit center , manage as such.

Was this review helpful? Yes 11
Lukas V, Front Office Manager at The Mayo Hotel, responded to this review

Dear ptcsr, Thank you so much for your opinion. I am glad to hear that you were impressed with our hotel. I apologize for the poor service that you received in our bar and restaurant. I realize that our bars and restaurant need to match the greatness of the rooms and the service that our guests receive in the hotel,... More

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Additional Information about The Mayo Hotel

Address: 115 West 5th Street, Tulsa, OK 74103
Location: United States > Oklahoma > Tulsa
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Mayo Hotel 4*
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63 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style
#6 Romantic Hotel in Tulsa #11 Business Hotel in Tulsa #19 Family Hotel in Tulsa
Hotel Class
Official Description (provided by the hotel)
Built in 1925, The Mayo Hotel was the place to be in Tulsa. Famous or not, our guests receive the superstar treatment they deserve. With 102 hotel rooms, we have more suites than standard rooms - and when we say standard, we mean spectacular. Room sizes from 500 square feet and up, there is plenty of room in this historic building to spread out. Be sure to visit The Mayo Museum and learn about our famous past and our promising future. ... more   less 
Number of rooms
102

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