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Crowne Plaza Tulsa Southern Hills

3.5 of 5 7902 South Lewis Street, Tulsa, OK 74136
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Certificate of Excellence 2014
Crowne Plaza Tulsa Southern Hills
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Crowne Plaza Tulsa Southern Hills
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161 reviews from our community

Traveler rating
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    55
    26
    18
    6
See reviews for
42
27
6
50
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Contributor
19 reviews 19 reviews
18 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Never before have I been so disappointed in a Crowne Plaza hotel as I was with this one. I would give it a one star but that would be unfair as it did have a couple of decent things going for it. The building itself is nice enough a tad bit outdated and the rooms are clean. The hotel bathrooms... More 

Was this review helpful? Yes 1
GuestSupport, General Manager at Crowne Plaza Tulsa Southern Hills, responded to this review

Dear Ethan L, Thank you for writing to us about your recent stay with us.I am very sorry to hear that you did not enjoy your experience with us with the hotel and the level of service you received. I am also sorry to hear you had challenge in the room with water. I will be sure to share your... More 

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 24, 2015

I'm actually staying here right now. It is an older hotel. The service is very friendly although seem to be bothered if things don't work out. I'm on my forth room and it is the worst one. The others were actually cleaner but the manager down stairs has already moved me to the top floor and given me the golden... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Crowne Plaza Tulsa Southern Hills, responded to this review

Dear Aliwilder119, Thank you very much for sharing your experience with us. We are happy to hear that our staff was friendly during your stay. However, we're sorry that the level of cleanliness of our room did not meet your expectations. Rest assured that we strive to deliver the best possible stay to our guests. We hope to have the... More 

Concord, NH
Contributor
12 reviews 12 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 23, 2015

Overall experience was good...but, the hotel could use a little attention to detail. The room was large and comfortable but the thermostat did not seem to affect the temperature in the room. There was a large wood cabinet designed to hold a refrigerator, but no refrigerator. The beverage vending machine in my hallway did not work...all little things, but they... More 

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Oklahoma
Top Contributor
86 reviews 86 reviews
52 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed January 14, 2015

The hotel is located across the street from Oklahoma Surgical Hospital and Oral Roberts University. We spent the night there before my husband's surgery early the next morning so very convenient. The room was very large with plenty of room for everything. The bathroom had a nice sized vanity with room for all our toiletries. The heater was fairly loud... More 

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Salina, Kansas
Senior Contributor
38 reviews 38 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed January 11, 2015

First, let me say this: I have stayed in crappy hotels to nice hotels and I am always fair in how I review each one. This hotel was booked at a good price on a third party website, with an even added bonus for booking during Thanksgiving weekend, so I was almost half expecting "so-so" service. It was my two... More 

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GuestSupport, General Manager at Crowne Plaza Tulsa Southern Hills, responded to this review

Dear Jessica C!! Thank you for your recent stay with us. It means a lot to us that you have taken the time to provide thorough review. I am glad that over all you liked our hotel and will give us another opportunity to serve you. On the other hand we re very sorry bath tub drain fell below your... More 

Contributor
11 reviews 11 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed January 11, 2015 via mobile

Everything looked great coming in. Very clean, very nice people. Unfortunately, we heard everything from our neighbors all night. Upstairs and next door. Talking, slamming doors, turning on the faucet even. If it weren't for this, we would have come back.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Crowne Plaza Tulsa Southern Hills, responded to this review

Dear Casey P, Thank you for your recent stay and for taking the time to write a review. We are pleased you liked our hotel location, cleanliness and service commendable. On the other hand, it is regrettable that noise disturbances experienced was a let down. Please accept our sincerest apologies for any inconvenience these aspects have caused. We have forwarded... More 

1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed January 10, 2015

Poor customer service, staff is unfriendly and they act like they don't care if you're there or not. This hotel was awesome when Megan and Lindsey were at the front desk and it has gone from great to awful.

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Crowne Plaza Tulsa Southern Hills, responded to this review

Dear DTS_bnsf, Thank you for taking the time to let us know about your stay at our Crowne Plaza Tulsa Southern Hills, OK. I would like to sincerely apologize for the inconveniences that occurred during your stay most especially with the mishaps in the service received from our staff. I have taken note of your valuable feedback, this will be... More 

Chelsea, Oklahoma, United States
1 review
5 of 5 stars Reviewed January 10, 2015

Great price, Clean, friendly, close to breakfast (First Watch), lunch, dinner--New Year's event (and Wal-Mart which we didn't go to this trip:) Very peaceful, quiet, black out curtains. Not far from Aquarium and River Walk and ORU.

Was this review helpful? Yes
Chicago, Illinois
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 30, 2014 via mobile

My husband and I were traveling from out of state to a wedding and we got a deal on this hotel for one night from a third party site. Our experience was ok. The room seemed nice enough and was spacious with a couch and coffee table, and the bed was comfortable. However when we checked in there was one... More 

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Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed December 28, 2014

Wonderful hotel! Stayed on the top floor, large bathroom, large room, excellent view of Oral Roberts University. Only about a 15 minute drive to Rhema Bible Christmas Lights, close to Jenks and the Riverspirit casino. The hotel had all the amenities needed plus some, room service with Starbucks!

Was this review helpful? Yes
GuestSupport, General Manager at Crowne Plaza Tulsa Southern Hills, responded to this review

Dear Courtney J!! Thank you very much for writing a fantastic review on TripAdvisor. Glad to hear over all you enjoyed your stay. We hope you come back and visit us again soon! At your services!! Albert Bashir General Manager More 

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Additional Information about Crowne Plaza Tulsa Southern Hills

Address: 7902 South Lewis Street, Tulsa, OK 74136
Phone Number:
Location: United States > Oklahoma > Tulsa
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crowne Plaza Tulsa Southern Hills 3.5*
Number of rooms: 293
Reservation Options:
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Also Known As:
Hilton Tulsa Southern Hills Hotel Tulsa
Hilton Hotel Tulsa
Tulsa Hilton
Hotel Style:
#9 Best Value Hotel in Tulsa
#27 Business Hotel in Tulsa

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