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Crowne Plaza Tulsa Southern Hills

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7902 South Lewis Street, Tulsa, OK 74136
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Crowne Plaza Tulsa Southern Hills
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222 Reviews from our TripAdvisor Community

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Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

The room was amazing! I was on the 9th floor with a fantastic view of ORU. The hotel staff was friendly and very accommodating. The hotel was clean and quiet. I enjoyed my stay and will definitely be booking here again.

Helpful?
Thank Lisa F
Missouri
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here for our trip to Tulsa this past week and had a great stay. Checked in on Weds and left on Sunday. Had a king bed room on the 5th floor. Room and bathroom was clean and updated. Shower had nice water pressure and hot water - which is a big plus in my world. Staff that checked us... More 

Helpful?
Thank Fayewire34
Nashville, Tennessee
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Just returned from the most HORRIFIC hotel stay of my life. Seriously. My daughter and I were hoping for a good night's sleep before a 9-hour drive the following day, but ended up leaving hours before sunrise! There was a company party (what we were told at check-out) We could hear shouting, small explosions (fireworks? cherry bombs?) and later, glass... More 

Helpful?
Thank tvlfam4
IHGService, Guest Relations Manager at Crowne Plaza Tulsa Southern Hills, responded to this review

Dear tvlfam4, Thank you for your stay and for leaving a review about our hotel on TripAdvisor. Your feedback is extremely important as this will help us to achieve our mission to provide the perfect guest experience. It is disheartening to know that your experience was not as pleasant as it should have been. The safety and comfort of our... More 

Oklahoma City
Level Contributor
82 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Heading to Tulsa to spend a weekend at River Spirit casino. 1st impression was great. Very nice and very clean lobby. Very friendly check in and price was not too bad. The rooms are the same, warm, clean and comfortable. I'm a fairly tall guy and the shower head was actually above my head which is nice. Shuttle to the... More 

Helpful?
Thank broncobrooks
Justin H, Guest Relations Manager at Crowne Plaza Tulsa Southern Hills, responded to this review

Dear Guest, We're glad you enjoyed your stay and wrote such a wonderful review! I will make sure to pass on your nice words to our staff. If you are ever in Tulsa again we'd love to have you back. Best regards, Justin Hagey Guest Services Manager More 

Darien, Wisconsin
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Check-in was never told about a $50.00 per fee didn't hide our dogs didn't book online booked over the phone on the way there not knowing how far we would drive our first night. I want to make it clear the hotel adjusted our bill which I was very appreciative of. We specifically wanted a hotel with a bar and... More 

Helpful?
Thank ccrealtorc21
IHGService, Guest Relations Manager at Crowne Plaza Tulsa Southern Hills, responded to this review

Dear ccrealtorc21, Thank you for taking the time to share your recent experience at our hotel. Allow me to apologize for the inconvenience you may have experienced with our restaurant service and our beds. Rest assured that these concerns will be looked into. I am confident that our management will continue to do their best and take appropriate actions to... More 

Oklahoma City, Oklahoma
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed January 2, 2016

We were booked in this hotel on Priceline "Name your own price," and I was disappointed because I've stayed in some less than stellar Crowne Plaza hotels. However, I was pleasantly surprised at the condition of the hotel and the room. The room had been completely renovated and was in great shape except for the bath tub which had some... More 

Helpful?
Thank Lindy1800
Justin H, Guest Relations Manager at Crowne Plaza Tulsa Southern Hills, responded to this review

Dear Lindy, Thanks for staying with us and taking the time to write a review. Guest feedback is essential to improving our service quality. We hope you will stay with us next time you are in Tulsa. Best regards, Justin Hagey Guest Services Manager More 

Hamilton, Ohio
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed January 1, 2016 via mobile

Our family stayed at this hotel for one night for a stop in the middle of a long road trip. The rooms were very spacious and clean and beds were comfortable, although appeared more like full sized than queen, but it wasn't a problem. Loved the shower and the toiletries smelled very nice. The only complaint is that our room... More 

Helpful?
Thank Sunshine270
Justin H, Guest Relations Manager at Crowne Plaza Tulsa Southern Hills, responded to this review

Dear Guest, Thanks for taking the time to write a review. We're glad you enjoyed your stay. If you decide to stay with us again please request a refrigerator and we would be happy to accommodate your request. Best regards, Justin Hagey Guest Services Manager More 

Oxford, United Kingdom
Level Contributor
75 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed December 28, 2015

This was the most convenient place for my business trip to a nearby university. At the end of the stay, now I understand why my host booked me with another place for my previous visit, in spite of geographical inconvenience. .

Helpful?
Thank wonsukma
2 reviews
4 of 5 stars Reviewed December 15, 2015

Everything was great except like others have said, you can hear a lot of noise from the hallway and rooms next door. Clean rooms and great service. Convenient to many stores and restaurants. Will stay again.

Helpful?
Thank B H
Justin H, Guest Relations Manager at Crowne Plaza Tulsa Southern Hills, responded to this review

Dear Guest, Thank you for staying with us and taking the time to write a review. We're glad you enjoyed your stay and hope to see you again next time you're in Tulsa. Best regards, Justin Hagey Guest Services Manager More 

Dallas, Texas
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed December 7, 2015

Extremely poor front desk; despite the fact we had both written and email confirmation of our reservation, they couldn't find it in their system and acted like it was our fault. Our room smelled like cigarette smoke and had a view of the Wal Mart parking lot. Paper-thin walls. I suspect bed bugs because when I woke up I had... More 

Helpful?
1 Thank Jane52_13
IHGCare, Guest Relations Manager at Crowne Plaza Tulsa Southern Hills, responded to this review

Dear Jane52_13, Thank you for taking the time to write a review of your recent stay. I sincerely apologize for any shortfalls on the overall level of service you have received. Please allow me to follow-up on these concerns. I have sent you a private message to obtain additional information and with the hope to have the opportunity to regain... More 

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