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Crowne Plaza Tulsa Southern Hills

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7902 South Lewis Street, Tulsa, OK 74136
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Crowne Plaza Tulsa Southern Hills
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184 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Date | Rating
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All months
Level Contributor
43 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 1 week ago

Pros: Pretty building, nice and clean rooms that are a good size, pretty comfortable beds, fairly quiet. Cons: staff. The staff was totally disorganized and didn't seem to care too much that four different people came up to the desk to complain about non working keys while we were checking in. Also, we had a asked for a pack n... More 

Was this review helpful? Yes
Santa Ana, California
Level Contributor
36 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here for 5 nights while visiting family, who live in the nearby area. I got the room through Priceline at a very good rate. Upon checking in I requested an upper floor and 2 beds, and both requests were immediately honored. I thought my room was great! It had a refrigerator, and the beds were very comfortable. Nice toiletries... More 

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Oklahoma City, Oklahoma
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My wife and I only stayed overnight but we got a great deal on the room. Located directly across from ORU & Victory Christian Center, the location was conveniently close to the Creek Turnpike. The room décor was very nice and the bed was very comfortable. We were able to pre-order breakfast room service and it was delivered hot and... More 

Was this review helpful? Yes
Justin H, Guest Relations Manager at Crowne Plaza Tulsa Southern Hills, responded to this review

Dear Guest, Thanks for taking the time to write a review! The upsetting thing about this one is that you only stayed with us one night! Thank you for complimenting our staff and I'll be sure to pass the message along. We are looking into new procedures to take care of customers who decide to bring their pets. As for... More 

Springfield, Missouri
Level Contributor
39 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Booked for 2 nights on a week-end via a third party booking online and did get a very reasonable price. I noted TA's relatively low rating and some of the negative reviews prior to the stay. I also had a prior experience staying their about 8 years ago when it was a Hilton. After staying there, I found it to... More 

Was this review helpful? Yes
Justin H, Guest Relations Manager at Crowne Plaza Tulsa Southern Hills, responded to this review

Dear Guest, Thank you very much for taking the time to leave us an excellent review. We value our guest feedback and are always thrilled when our customers have a wonderful experience with us. Thanks for staying with us and we hope to have you back soon! Best regards, Justin Guest Services Manager More 

Plano, Texas
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is clean, and the service is good. I would have preferred the room have a small refrigerator. Many hotels will include breakfast. This one does not. It does have a breakfast buffet with excellent service. However, the range of food choices is not as extensive as other places.

Was this review helpful? Yes
Justin H, Guest Relations Manager at Crowne Plaza Tulsa Southern Hills, responded to this review

Dear Guest, Thank you for staying with us and taking the time to leave a review. We appreciate the compliments on our staff and we'll make sure to pass the message on. We hope you will stay with us again next time you come to Tulsa! Best regards, Justin Guest Services Manager More 

Dallas, Texas
1 review
2 of 5 stars Reviewed 3 weeks ago

This Hotel is okay at best. While the rooms are mostly clean and the bed is comfortable, it is over rated on the every site. I have had to get re-roomed 4 times at this property; dirty bathroom, AC not working, room next to a LOUD fan motor, & the best was when they checked me into an uncleaned room.... More 

Was this review helpful? Yes
Justin H, Guest Relations Manager at Crowne Plaza Tulsa Southern Hills, responded to this review

Dear Guest, I will look into the issues that you have addressed as we strive to make our guest experience as smooth as possible. We're sorry you had an unsatisfactory stay with us and we will do everything we can do to make sure this doesn't happen in the future. Best regards, Justin Guest Services Manager More 

Wichita
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 weeks ago

My wife and I stayed here for one night while in town for a concert at the BOK. The hotel was clean, the staff were very polite, and our king room had plant of room, although it had a hint of cigarette smoke when we first arrived. While it was located in the corner next to the elevator, we couldn't... More 

Was this review helpful? Yes
Justin H, Guest Relations Manager at Crowne Plaza Tulsa Southern Hills, responded to this review

Dear Guest, Thank you for staying with us during your visit to Tulsa and for taking the time to write a review. Like everyone on here, we value our customers feedback. We're glad you enjoyed your time with us and hope you will come back soon! Best regards, Justin Guest Services Manager More 

Basalt, Colorado
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 weeks ago

This hotel was once a Hilton. There are some nice leftovers from those days. The staff, except for one lady on the night shift, was exceptional. The hotel is clean, neat and has basic amenities. I was attending my grandson's graduation and the ORU Mabee Center was directly across the street. Perfect. I recommend it mostly for business travelers. It's... More 

Was this review helpful? Yes 1
Justin H, Guest Relations Manager at Crowne Plaza Tulsa Southern Hills, responded to this review

Dear Guest, Thanks for staying with us again! We strive to make our guest experience as exceptional as our staff and are very happy you enjoyed your time here. Congratulations on your grandson graduating, that's definitely a cause for celebration! We hope you stay with us again next time you are in Tulsa. Best regards, Justin Guest Services Manager More 

Oklahoma City, Oklahoma
1 review
5 of 5 stars Reviewed May 25, 2015

This was the best experience we have ever had at a hotel. We were very please. We were apart of a basketball tournament this weekend of 5-23-15. Since we live in Oklahoma City we were just planning to drive back home Saturday night and drive back Sunday morning. When we got there and realized how bad the weather got with... More 

Was this review helpful? Yes
Justin H, Guest Relations Manager at Crowne Plaza Tulsa Southern Hills, responded to this review

Dear Guest, Thank you so much for the positive review! We're thrilled you had such an enjoyable stay with us. Our Starbucks baristas definitely know how to make a good coffee and we're glad you got to taste it. Next time you're here make sure to check out the fitness center and the pool so you can get the complete... More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 25, 2015

Great trip. Hotel was very accommodating and assisted us with all of our needs. They gave us a late check out with no extra charge, front desk staff was wonderful, and rooms were very clean. The beds were very comfortable and the hall was quiet.

Was this review helpful? Yes
Justin H, Guest Relations Manager at Crowne Plaza Tulsa Southern Hills, responded to this review

Dear Guest, We're very glad to hear that you had an enjoyable stay with us. We strive to make our guest experience as welcoming and comfortable as possible. Come stay with us again next time you are in Tulsa and thanks for taking the time to write a review! Best regards, Justin Guest Services Manager More 

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