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Crowne Plaza Tulsa Southern Hills

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7902 South Lewis Street, Tulsa, OK 74136
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Crowne Plaza Tulsa Southern Hills
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Crowne Plaza Tulsa Southern Hills
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192 Reviews from our TripAdvisor Community

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Traveler rating
    67
    63
    30
    24
    8
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49
33
12
54
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Minneapolis, Minnesota
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 days ago NEW

I have stayed at this hotel for 5 years now and will not be going back. They have been through 3 different management companies. 5 years ago when Hilton managed it, the hotel was wonderful. Since they switched to the IGH - Crown Plaza each time I have gone back the issues have gotten worse - and downright dangerous. I... More 

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Fort Smith, Arkansas
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

My husband and I have stayed at this very hotel several times and each stay gets worse and worse. This hotel is really going down hill. The staff is very rude. Our room did not have a fridge so I tried to call down to front desk but to my surprise the phone didn't work. Was informed there was not... More 

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Little Rock, Arkansas
1 review
5 of 5 stars Reviewed 1 week ago

Very clean room, friendly staff, and very comfortable. We go to Tulsa every year for PEAK youth conference. This motel us convenient to that. It is also relatively convenient for eating and shopping. Thx

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Level Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 1 week ago

If your visiting Tulsa to attend event at Mabee Center this is the place for you! Directly across the street you can easily walk to center. The restaurant was perfect for dining and not having to leave facility and food was very good. The coffee shop does close too early for night owls. The staff was very friendly and our... More 

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Level Contributor
4 reviews
5 of 5 stars Reviewed 1 week ago

We came in town for a PEAK youth conference. The staff was incredible and were so nice and helpful. The rooms were nice and comfortable. The beds were comfortable and linens fresh and clean. The only small negative was the warm halls and elevators...having no a/c. Overall very nice though and would stay again. Nice place :-)

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Great Falls, Montana
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I took a second to read Nathan S review and I must say he must be very spoiled. I travel every week and this hotel was very clean, quite and accommodating. Everyone was very friendly and professional. In fact in the 2 months I spent there I only had one issue with the restaurant machines going down so I had... More 

Was this review helpful? Yes 1
Level Contributor
19 reviews
6 hotel reviews
1 of 5 stars Reviewed 2 weeks ago

I travel frequently and have stayed in many hotels over the past 20 years. In that entire time I have never had a worse experience than the one I had at this hotel. The staff was rude at check in and did not seem interested in helping me or any of the other customers. The rooms were dirty and in... More 

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IHGCare, Guest Relations Manager at Crowne Plaza Tulsa Southern Hills, responded to this review

Dear Nathan S, Thank you for taking time to share your experience with us. I am sorry to hear that you did not fully enjoy your time in our hotel. We take comments such as these very seriously and would like to follow up with your concerns. I have sent you a private message in an effort to obtain more... More 

Cardiff, United Kingdom
Level Contributor
47 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed just the 1 night. Reception staff were very friendly and great fun. Room was great but had the misfortune to be next door to a couple going for the Guinness book of world records sex marathon. Wouldn't be an issue normally but they insisted on having the song "Endless Love" on continuous play. Pool was ok and bar was... More 

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IHGCare, Guest Relations Manager at Crowne Plaza Tulsa Southern Hills, responded to this review

Dear Spence L, Thank you for writing a review about your stay with us. We are pleased to know that you found our front desk staff to be very friendly and our rooms to be great. However, we would like to apologize for the inconvenience caused by the noise from the other guests' room. It is also regrettable that your... More 

Level Contributor
48 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed June 23, 2015

Pros: Pretty building, nice and clean rooms that are a good size, pretty comfortable beds, fairly quiet. Cons: staff. The staff was totally disorganized and didn't seem to care too much that four different people came up to the desk to complain about non working keys while we were checking in. Also, we had a asked for a pack n... More 

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IHGCare, Guest Relations Manager at Crowne Plaza Tulsa Southern Hills, responded to this review

Dear BrittyK, Thank you very much for taking the time to share your comments online. We always strive to provide world class accommodations and outstanding guest experiences and it is nice to read that the room type received is up to your par and regarded our hotel nice. However, on this occasion, we apologize your stay was not as comfortable... More 

Santa Ana, California
Level Contributor
36 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed June 11, 2015

Stayed here for 5 nights while visiting family, who live in the nearby area. I got the room through Priceline at a very good rate. Upon checking in I requested an upper floor and 2 beds, and both requests were immediately honored. I thought my room was great! It had a refrigerator, and the beds were very comfortable. Nice toiletries... More 

Was this review helpful? Yes
Justin H, Guest Relations Manager at Crowne Plaza Tulsa Southern Hills, responded to this review

Dear Guest, Thank you very much for taking the time to write a review. We're glad your requests were honored and appreciated. I'll make sure to let our front desk agents get the praise and love they deserve. We hope to see you again next time you are in Tulsa! Best regards, Justin Guest Services Manager More 

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