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Crowne Plaza Tulsa Southern Hills

3.5 of 5 7902 South Lewis Street, Tulsa, OK 74136
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Certificate of Excellence 2014
Crowne Plaza Tulsa Southern Hills
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Crowne Plaza Tulsa Southern Hills
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159 reviews from our community

Traveler rating
    56
    55
    26
    16
    6
See reviews for
42
27
6
49
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Concord, NH
Contributor
12 reviews 12 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Overall experience was good...but, the hotel could use a little attention to detail. The room was large and comfortable but the thermostat did not seem to affect the temperature in the room. There was a large wood cabinet designed to hold a refrigerator, but no refrigerator. The beverage vending machine in my hallway did not work...all little things, but they... More 

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Oklahoma
Top Contributor
86 reviews 86 reviews
52 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is located across the street from Oklahoma Surgical Hospital and Oral Roberts University. We spent the night there before my husband's surgery early the next morning so very convenient. The room was very large with plenty of room for everything. The bathroom had a nice sized vanity with room for all our toiletries. The heater was fairly loud... More 

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Salina, Kansas
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

First, let me say this: I have stayed in crappy hotels to nice hotels and I am always fair in how I review each one. This hotel was booked at a good price on a third party website, with an even added bonus for booking during Thanksgiving weekend, so I was almost half expecting "so-so" service. It was my two... More 

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GuestSupport, General Manager at Crowne Plaza Tulsa Southern Hills, responded to this review

Dear Jessica C!! Thank you for your recent stay with us. It means a lot to us that you have taken the time to provide thorough review. I am glad that over all you liked our hotel and will give us another opportunity to serve you. On the other hand we re very sorry bath tub drain fell below your... More 

Contributor
11 reviews 11 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Everything looked great coming in. Very clean, very nice people. Unfortunately, we heard everything from our neighbors all night. Upstairs and next door. Talking, slamming doors, turning on the faucet even. If it weren't for this, we would have come back.

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1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

Poor customer service, staff is unfriendly and they act like they don't care if you're there or not. This hotel was awesome when Megan and Lindsey were at the front desk and it has gone from great to awful.

Was this review helpful? Yes 2
Chelsea, Oklahoma, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Great price, Clean, friendly, close to breakfast (First Watch), lunch, dinner--New Year's event (and Wal-Mart which we didn't go to this trip:) Very peaceful, quiet, black out curtains. Not far from Aquarium and River Walk and ORU.

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Chicago, Illinois
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My husband and I were traveling from out of state to a wedding and we got a deal on this hotel for one night from a third party site. Our experience was ok. The room seemed nice enough and was spacious with a couch and coffee table, and the bed was comfortable. However when we checked in there was one... More 

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Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 4 weeks ago

Wonderful hotel! Stayed on the top floor, large bathroom, large room, excellent view of Oral Roberts University. Only about a 15 minute drive to Rhema Bible Christmas Lights, close to Jenks and the Riverspirit casino. The hotel had all the amenities needed plus some, room service with Starbucks!

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GuestSupport, General Manager at Crowne Plaza Tulsa Southern Hills, responded to this review

Dear Courtney J!! Thank you very much for writing a fantastic review on TripAdvisor. Glad to hear over all you enjoyed your stay. We hope you come back and visit us again soon! At your services!! Albert Bashir General Manager More 

Yarm, United Kingdom
1 review
2 of 5 stars Reviewed 5 weeks ago

Stayed here from 24/11/14 to 12/12/14. Rooms are ok, clean enough as you'd expect. The TV didn't work well nor did wifi in my room and I thought the breakfast was poor. The gym is not well equipped and the swimming pool is also very small. I had an unexplained additional fee charged on checkout which the receptionist said was... More 

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IHGCare, Guest Relations Manager at Crowne Plaza Tulsa Southern Hills, responded to this review

Dear cpa99mjf, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again should... More 

Longview, Texas
Top Contributor
227 reviews 227 reviews
35 hotel reviews
90 helpful votes 90 helpful votes
4 of 5 stars Reviewed December 5, 2014

My first experience with a Crowne Plaza was just....well, meh. It was in another state. This property changed my mind. It is well appointed and maintained. The rooms are large and have plenty of electrical outlets. The only not so great part of the stay is that in my opinion the breakfast buffet is overpriced for what is offered.

Was this review helpful? Yes
GuestSupport, General Manager at Crowne Plaza Tulsa Southern Hills, responded to this review

Dear Tomtbomb!! Thank you very much for your 4 Star review.I am delighted that you had a great experience with us minus your breakfast experience. I will be certain to share your feedback with our Food & Beverage Director so we can improve for the future.As we strive to always improve. Most Sincerely, Albert Bashir General Manager Crowne Plaza Tulsa... More 

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Additional Information about Crowne Plaza Tulsa Southern Hills

Address: 7902 South Lewis Street, Tulsa, OK 74136
Phone Number:
Location: United States > Oklahoma > Tulsa
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crowne Plaza Tulsa Southern Hills 3.5*
Number of rooms: 293
Reservation Options:
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Also Known As:
Hilton Tulsa Southern Hills Hotel Tulsa
Hilton Hotel Tulsa
Tulsa Hilton
Hotel Style:
#23 Business Hotel in Tulsa

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