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All 99 Tulsa hotels

Crowne Plaza Tulsa Southern Hills

3.5 of 5 Hotel   |   7902 South Lewis Street, Tulsa, OK 74136
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75%
Ranked #21 of 99 hotels in Tulsa
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 2 days ago
TLD2006 Mpls, MN
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92 people have reviewed this hotel

Traveler rating
    41
    28
    17
    5
    1
See reviews for
22
16
5
30
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • Any
English first
Mpls, MN
Top Contributor
139 reviews 139 reviews
74 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I had booked this with a very reasonable rate, but seeing it across from Oral Roberts University i started to expect more. This lead to higher expectations, which the rooms did. They are very nice, plenty of space and clean. My first impression centered around the lobby rug, which was horrible wore and dirty. Service behind the front counter was... More

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Farmington, Arkansas
Contributor
17 reviews 17 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Clean room quiet even though it was full of kids in a soccer tournament. Location is close to the River Spirit Casino which was fun. This is our second stay there and we would gladly go back. Check out my review of the Tulsa Pedicab Company.

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Top Contributor
60 reviews 60 reviews
23 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Stayed here a year ago and really liked it and just came back from a 3 day painting seminar here and was very, very pleased with the room accommodations and the service! Plus anything we needed for the room where our seminar was held, they bent over backward to accommodate!

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Fort Smith, Arkansas
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Megan Case Front Desk "supervisor" was very rude to my wife and I. As a platinum member with IHG I would expect much more than that especially from a Crowne Plaza. Fairly nice hotel though. The staff brings in repeat business and I will not be that business.

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Little Rock, Arkansas
1 review
1 of 5 stars Reviewed 2 weeks ago

HORRIBLE HORRIBLE customer service! We had moved all our trash into the TRASH CAN in the middle of the room and the cleaning staff still managed to "misunderstand" that our snack bag was not trash, even though it was no where near the trash can and 3 bags of chips were still sealed!!! The box of snack cakes were over... More

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IHGCare, Guest Relations Manager at Crowne Plaza Tulsa Southern Hills, responded to this review

Dear Ashlee D, Thank you for writing a review about your recent stay with us. I was very disappointed to hear about your experience at our hotel. We work diligently to ensure our services are superior and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. I am very sorry about the problems... More

Lantana, Texas, United States
Contributor
15 reviews 15 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I was very disappointed in this property. Many years ago it was a Hilton, but in the subsequent years it has declined considerably. While it was clean, it was certainly not memorable in any way. I really expected more of the Crowne Plaza organization.

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IHGCare, Guest Relations Manager at Crowne Plaza Tulsa Southern Hills, responded to this review

Dear Steven C, Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I can assure you that your comfort and satisfaction are of utmost importance to us and for that please... More

Tulsa, Oklahoma
2 reviews
5 of 5 stars Reviewed 4 weeks ago

After looking at so many of the reviews on Trip advisor, I just decided to choose a hotel in Tulsa that suited my personal needs as an ORU Grad modular student. Personally, I think Crown Plaza Southern Hills was the best choice I could have ever made. There was an ORU Discount, Breakfast voucher, airport shuttle, and area shuttle. And... More

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TulsaCPGM, General Manager at Crowne Plaza Tulsa Southern Hills, responded to this review

Thank you very much for your positive comments regarding your recent stay at the Crowne Plaza - Tulsa Southern Hills. I will pass on your comments to the staff. My sincere thanks for staying with Crowne Plaza. I hope you will stay with us or another IHG hotel on your travels in the future! Sincerely John Marko General Manager More

Coffeyville, Kansas
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed March 9, 2014

Love this hotel! We have stayed here several times when visiting Tulsa. Great value and the suites are amazing! Always great customer service and very clean rooms. The place is just beautiful on the inside and has great views from the rooms!

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TulsaCPGM, General Manager at Crowne Plaza Tulsa Southern Hills, responded to this review

Thank you very much for your positive comments regarding your recent stay at the Crowne Plaza - Tulsa Southern Hills. I will pass on your comments to the staff. My sincere thanks for staying with Crowne Plaza. I hope you will stay with us or another IHG hotel on your travels in the future! Sincerely John Marko General Manager More

Charlotte, North Carolina
1 review
2 of 5 stars Reviewed March 8, 2014

My recent visit was February 2014. Upon arrival I was given a room with a sink that drained slowly then stopped draining leaving standing water in the sink. Spoke with the front desk and they put someone on it immediately! Then I began to notice how the water tasted and smelled. I spoke with front desk and they apologized and... More

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TulsaCPGM, General Manager at Crowne Plaza Tulsa Southern Hills, responded to this review

Thank you for letting us know of the problems you encountered - and my deepest apologies for those. I have spoken to the Housekeeping Supervisor, and I assure you, the problem has been corrected. I will pass along the compliments to Shawna. We appreciate your feedback & hope you stay with us again and at other IHG properties in your... More

SW City
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 7, 2014

This was the friendliness hotel I had ever stayed at. From housekeeping to the front desk to the staff in the restaurants and room service... these people are awesome! The beds are very comfortable and the pillows are to DIE for!

Was this review helpful? Yes
TulsaCPGM, General Manager at Crowne Plaza Tulsa Southern Hills, responded to this review

Thank you very much for your positive comments regarding your recent stay at the Crowne Plaza - Tulsa Southern Hills. I will pass on your comments to the staff. My sincere thanks for staying with Crowne Plaza. I hope you will stay with us or another IHG hotel on your travels. Sincerely John Marko General Manager More

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Additional Information about Crowne Plaza Tulsa Southern Hills

Also Known As:
Hilton Tulsa Southern Hills Hotel Tulsa
Hilton Tulsa Southern Hills Hotel
Hilton Hotel Tulsa
Hilton Tulsa
Tulsa Hilton
Address: 7902 South Lewis Street, Tulsa, OK 74136
Phone Number:
Location: United States > Oklahoma > Tulsa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#10 Family Hotel in Tulsa
#15 Business Hotel in Tulsa
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crowne Plaza Tulsa Southern Hills 3.5*
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