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Red River Inn & Suites

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21982 Blackjack Road, Thackerville, OK 73459
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Red River Inn & Suites
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Red River Inn & Suites
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26 reviews from our community

Traveler rating
    5
    6
    3
    4
    8
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2
12
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1
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
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Wichita Falls, Texas
1 review
3 of 5 stars Reviewed March 16, 2015

I asked for additional towels and pillows because the pillows we had were terrible and at 4 in the afternoon they had no more pillows?? Customer service was ver matter of fact nothing over the top. Manager or owner was there and never said a word he came off as rude. The breakfast was a joke they had old donuts... More 

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1 review
1 of 5 stars Reviewed March 14, 2015 via mobile

They lost mine today as well as the people behind me. Then I read here that it happened to other people. I told the clerk that I saw on social media it has happened before and she nodded. I told her how convenient they lose the discount reservations. Shady business. They would NOT honor the reserved price for me. The... More 

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Travelers are raving about these Thackerville hotels

Henderson, Texas, United States
Senior Contributor
46 reviews 46 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed January 25, 2015

We stayed here opposed to casino because it was less expensive and seemed like a nice place, which it was...hotel room itself was nice....checked in later and woke up and left early, but bed was fine, free breakfast, free parking! We'll stay here again...

Was this review helpful? Yes 2
Cozumel
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed December 31, 2014

The hotel itself was nice and looked new in the lobby and halls. The room was spacious and comfortable. Did have some type of spill (sprite or other drink) on the entry to the room and my shoes started to stick and spread it around. The room was clean but a bit dusty. The bed and pillows were very comfy.... More 

Was this review helpful? Yes 1
Dallas, Texas
Top Contributor
102 reviews 102 reviews
29 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed December 30, 2014

We stayed here in December when we went to go see a concert at the Winstar Casino. Now the name is very similar to Best Western Red River Inn and Suites, but they are two different hotels. The rooms are very beautifully designed and the front desk staff was nice. There is a shuttle that runs to and from the... More 

Was this review helpful? Yes
CrystalHammons, Manager at Red River Inn & Suites, responded to this review

Thank you so much for taking time to write a review. We greatly appreciate the feed back. I would also like to Thank you for voicing your concerns as well. We do strive to be our best. I would like to show you, my appreciation by offering you an upgrade on your next stay. Please contact me directly at the... More 

Senior Contributor
31 reviews 31 reviews
16 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed October 5, 2014

The room we stayed in was excellent in every way. The beds were wonderful, the shower was hot, and the room was clean and well appointed. The free breakfast was standard hotel fare, but was hot and tasty. You could not ask for more for the price we paid. Chrissy, the young lady at the front desk, was cheerful and... More 

Was this review helpful? Yes 2
CrystalHammons, Manager at Red River Inn & Suites, responded to this review

Thank you so much for your review. Krissi, is a great asset and a wonderful employee. Thank your kind words. I would like to offer you a upgrade on your next stay. We appreciate your business and look forward to seeing you again. Thank you, Crystal Hammons, Manager Red River Inn & Suites, Thackerville, Ok More 

Willow Park, Texas
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 27, 2014

First of all....I read a lot of the reviews below and a lot of the bad ones are referring to the Best Western Inn and Suites it looks like in their comments. This is NOT the same hotel. I cannot review the Best Western because I have never stayed there but I have stayed here and it was GREAT! The... More 

Was this review helpful? Yes
CrystalHammons, General Manager at Red River Inn & Suites, responded to this review

Thank you for your response we greatly appreciate your kind words. We look forward to your next visit at our Hotel, and for this I would like to offer you suite upgrade on your next stay. Thank you again. Thank you, Crystal Hammons Red River Inn & Suites Manager More 

Austin, Texas
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 24, 2014

First, My friend and I waited 15 minutes for a representative to get to the front desk to check us in. Once we finally got checked in and into our room. We found a huge brown recluse spider. We killed it immediately and checked for other bugs. We noticed little bugs in the bed. We complained to the night staff... More 

Was this review helpful? Yes 1
CrystalHammons, Manager at Red River Inn & Suites, responded to this review

Thank you for taking the time to share you review. The experiences you described are not characteristic of the level of service our colleagues strive to proved, and we do apologize your stay was unsatisfactory. Your feedback was shared with our team, and we look forward to the opportunity to welcome you back and exceed your expectations. Thank you, Crystal... More 

Oklahoma City, Oklahoma
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed July 12, 2014

Last Minute tickets to see Ringo Starr on Saturday, July 5. Traveled from OKC, and called to make a reservation with Red River Inn and Suites. Arrived with an hour to spare before concert. Went into lobby where several guests were waiting for shuttle. Asked them about the front desk attendant. . . they hadn't seen her in over half... More 

Was this review helpful? Yes 3
CrystalHammons, Manager at Red River Inn & Suites, responded to this review

Thank you for taking the time to share you review. The experiences you described are not characteristic of the level of service our colleagues strive to proved, and we do apologize your stay was unsatisfactory. Your feedback was shared with our team, and we look forward to the opportunity to welcome you back and exceed your expectations. Thank you, Crystal... More 

Texas
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 21, 2014

The hotel is ok but the beds are so hard and all the pillows are so firm you might as well sleep on the floor. I could not fall a sleep I felt like I was laying on a board. I will never stay here again just based on the beds.

Was this review helpful? Yes 1
CrystalHammons, Manager at Red River Inn & Suites, responded to this review

Thank you for taking the time to share your valuable review. What you are explaining is not characteristic of the level of service we expect. We apologize your stay was unsatisfactory. Your feedback was shared with our team, and we look forward to the opportunity to welcome you back and exceed your expectations. Thank you, Crystal Hammons, Manager More 

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