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Holiday Inn Express Shawnee I-40

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4909 N Union, Shawnee, OK 74804
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Holiday Inn Express Shawnee I-40
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Holiday Inn Express Shawnee I-40
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64 reviews from our community

Traveler rating
    21
    18
    11
    3
    11
See reviews for
12
13
8
22
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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Rogers, Arkansas
Reviewer
4 reviews 4 reviews
2 of 5 stars Reviewed February 1, 2015

To be perfectly honest here, this hotel needs upgrades, the TV is at least 10 years old. The shower is a trickle, the only way you got water pressure was to use the massager setting which was a joke it looked like a waterfall., There were 2 towels in the bathroom, I'm not sure about you but I enjoy a... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Shawnee I-40, responded to this review

Dear dd19686, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding our staff and the bed. However, we’re sorry we fell below your expectation regarding the room amenities, shower and the air conditioning which was unacceptable. We will address these concerns. I... More 

Top Contributor
172 reviews 172 reviews
115 hotel reviews
93 helpful votes 93 helpful votes
4 of 5 stars Reviewed January 31, 2015 via mobile

I am so glad we stayed here. Surrounded by shopping and restaurants, this is an ideal location for a hotel and combined with the close proximity to the highway, you can stay and be on your way. It has all the amenities that you need and is super clean. The express start breakfast has everything needed to get you going.... More 

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Wichita, Kansas
Contributor
18 reviews 18 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 18, 2015

I stay here a lot on business. Every year I travel to Shawnee Oklahoma for the Water Garden Expo. There aren't many hotel selections in this town but Holiday Inn Express always delivers. Staying at Holiday Inn Express in Shawnee Oklahoma is a luxury compared to the shanty town that surrounds it.

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Kansas City
Senior Contributor
40 reviews 40 reviews
33 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed January 17, 2015

Typical HIE hotel. Now that part is over.... Breakfast area and hours need some changes. As others have said, very tight area when more than two guests getting food....not a pleasant experience. Without major construction, hard to improve. Hours....with today's workforce, not opening till 6:30 does not work for a number of guests. I personally need to leave by 6:25... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Shawnee I-40, responded to this review

Dear kkitelin, Thank you for taking the time to review our property. Our hotel is very proud of its level of service, cleanliness and quality of product. It seems that we were not able to execute an exemplary hotel stay experience with regard to WIFI connection, television placement and breakfast service. Please accept our sincere apologies for any inconvenience these... More 

Branson, Missouri
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 7, 2015

I came to town for a wedding and called one week in advance to reserve a room. When my friend and I arrived they had everything ready for us to check in. STAFF was super friendly, personable and very helpful. During our stay no one appeared to dread being at work, but seemed content. Christmas decorations were still up and... More 

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Dallas, Texas
Top Contributor
56 reviews 56 reviews
29 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed January 4, 2015

My husband and I stayed here on New Year's Eve. The rooms were pretty nice and spacious. The bed was so comfortable with nice high thread count sheets. They serve a full breakfast in the morning which is quite good. I came to breakfast about 3 minutes before they closed and found the selection to be fresh and plentiful. Overall,... More 

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Cameron, OK
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 3, 2015

Home away from home and it was a great place to be!!!! After satying at the American Value Inn, I was so happy to be here at the HI-Express and it was a home away from home!!! Clean bedding, rooms, restrooms, and the wntire place was very clean. The breakfast was great and everyone was very friendly and so nice!... More 

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Sedona
Contributor
13 reviews 13 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 20, 2014

This hotel feels brand new and had a lovely check in staff. The breakfast was the best that I have ever seen!! Hot eggs and crispy bacon and a pancake maker along with the standards. The bed and pillows were super comfortable'. Best sleep that I have had in a long time. We had a spacious suite and we able... More 

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Shawnee, Oklahoma
1 review
3 of 5 stars Reviewed December 16, 2014

Very disappointed that I booked a non smoking room and they put us in a smoking room. My confirmation was booked for non smoking and the clerk did confirm that but the only non smoking room available was with one bed and I had booked for double queen beds.

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IHGCare, Guest Relations Manager at Holiday Inn Express Shawnee I-40, responded to this review

Dear Holly W, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again... More 

Austin, Texas
Contributor
17 reviews 17 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 24, 2014

Cleaned-up hotel since our last stay in Sept.! Manager actively working on site with employees was a great thing to see and rarely seen. However, upon check-in be sure to ask for a room with a large flatscreen. Some rooms are being replaced with the smallest flat screens available, which have poor audio and visual. Even Dallas had to reprogram... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Shawnee I-40, responded to this review

Dear Austin_TexasMelissa, Thank you for your most recent stay with us. It means a lot to us that you've taken the time to give such a thorough and insightful review and for acknowledging how we have improved since your last stay. Your feedback is very much appreciated and helps us to see how we can continuously improve to create a... More 

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