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All 10 Shawnee hotels

Holiday Inn Express Shawnee I-40

2.5 of 5 Hotel   |   4909 N Union, Shawnee, OK 74804
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Ranked #7 of 10 Hotels in Shawnee
A recent review
3 of 5 stars reviewed 4 weeks ago
Austin_TexasMelissa Austin, Texas
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54 reviews from our community

Traveler rating
    17
    15
    9
    2
    11
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12
10
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17
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Austin, Texas
Contributor
11 reviews 11 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Cleaned-up hotel since our last stay in Sept.! Manager actively working on site with employees was a great thing to see and rarely seen. However, upon check-in be sure to ask for a room with a large flatscreen. Some rooms are being replaced with the smallest flat screens available, which have poor audio and visual. Even Dallas had to reprogram... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Shawnee I-40, responded to this review

Dear Austin_TexasMelissa, Thank you for your most recent stay with us. It means a lot to us that you've taken the time to give such a thorough and insightful review and for acknowledging how we have improved since your last stay. Your feedback is very much appreciated and helps us to see how we can continuously improve to create a... More

2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 8, 2014

This is an average place to stay. I have stayed with several HIE in different parts of the country and this is one of the nicer ones. The pool is clean and you don't have to worry about making too much noise because it's situated away from guest room windows. The beds and pillows are comfortable and the bathrooms are... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Shawnee I-40, responded to this review

Dear whatsfordinnerhun, Thank you for taking the time to post your comments. We are sincerely sorry to read about your negative experience over some of the staff most especially on the breakfast situation. Rest assured that your comments will be looked into and take actions accordingly. I assure you that every comment, no matter how small, is taken very seriously.... More

Travelers are raving about these Shawnee hotels

Hugo, Oklahoma
2 reviews
4 of 5 stars Reviewed July 19, 2014

Very welcoming staff, great hot breakfast, and very clean. My only complaint was the quality of the fitness center. I mentioned the scary treadmills to a staff member and he seemed surprised and said he would look into it.

Was this review helpful? Yes
Iowa City, Iowa
1 review
5 of 5 stars Reviewed July 8, 2014

We had a great two night stay at this hotel. We had the family suite which worked out perfectly. Every one thought the beds and pillows were the most comfortable bedding we had ever slept on! In addition, all the staff was very friendly and helpful. If we come through Shawnee again, we'll be sure to stay here again.

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Mt. Clemens Michigan
Contributor
18 reviews 18 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed June 26, 2014

We stayed here the other night and had a delightful stay! The king bed was perfect and the room was huge. The breakfast was standard HIE but very good. We had one issue with the maid/front desk because we asked for a late checkout. I guess this wasn't relayed to the morning staff, so they were banging on the door... More

Was this review helpful? Yes 1
Toronto, Canada
Top Contributor
125 reviews 125 reviews
46 hotel reviews
92 helpful votes 92 helpful votes
2 of 5 stars Reviewed May 30, 2014

I stayed at this hotel for business when in town. The rooms were large, but that was it. Rooms need a refresher bad. It was dated and lighting was dim. Nothing was above average even for Holiday Inn Express standards. The AC had a really horrible smell to it. When I looked in the grill of it, it seems to... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Shawnee I-40, responded to this review

Dear Edward M, Thank you for taking the time to provide feedback on your stay. It is unfortunate the room conditions prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in... More

Cabot, Arkansas
Contributor
12 reviews 12 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 28, 2014

We stayed at this hotel in 2012, I gave it a very bad review. However, we stayed there again on May 15, 2014 and definite improvements were made! The room we stayed in was very clean and did not stink like cigarettes. I would definitely recommend it.

Was this review helpful? Yes 3
Kansas City
Senior Contributor
39 reviews 39 reviews
32 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed May 22, 2014

First - if you hate smoke smell listen up..... The hotel's 4th floor has smoking rooms next to non-smoking rooms. The hallway smells of it....it's disgusting. This is my 3rd stay in around 7 weeks or so. First time on the 4th floor. Won't make that mistake again. Breakfast was the same both mornings. I'm used to other HIE's doing... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Shawnee I-40, responded to this review

Dear kkitelin, Thank you for your recent stay with us and for writing a detailed review of your experience. We’re glad that you liked the size of your room and that our location was suitable for the purpose of your travel. On the other hand, I am sorry to read that your Platinum status was not recognized by the staff... More

Linz, Austria
Senior Contributor
34 reviews 34 reviews
33 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed February 4, 2014 via mobile

Nothing to complain about. Everything you need close by. Stores, Restaurants and not too far away from the city. In the room you can find also everything you need on your business trip. Fridge, TV, hair dryer, laundry room across the hall. I would stay there again.

Was this review helpful? Yes 1
Dallas, Texas
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed September 17, 2013

Very dirty. Rude staff including Manager. When we asked to change room the manager said she would come by and personally check it - after an hour I went to the front desk and the manager was standing outside smoking. We ended up leaving and going to the Hampton Inn.

Was this review helpful? Yes 3
IHGCare, Guest Relations Manager at Holiday Inn Express Shawnee I-40, responded to this review

Dear Terri C, Thank you for taking the time to provide feedback on your stay. It is unfortunate your interactions with the staff prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving... More

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Additional Information about Holiday Inn Express Shawnee I-40

Address: 4909 N Union, Shawnee, OK 74804
Phone Number:
Location: United States > Oklahoma > Shawnee
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Shawnee I-40 2.5*
Number of rooms: 99
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Also Known As:
Holiday Inn Express Shawnee i-40 Hotel Shawnee
Holiday Inn Shawnee

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