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BEST WESTERN Sand Springs Inn & Suites

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211 South Lake Drive, Sand Springs, OK 74063
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1 room 1 adult
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BEST WESTERN Sand Springs Inn & Suites
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61 Reviews from our TripAdvisor Community

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Sanford, Florida, United States
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago

A/C room temp is restricted by management. A/C broke because of their forced temperature restriction. After multiple attempts by staff to fix the problem, we ended up having to change rooms in middle of night (after exhausting day) as result. Extremely inconvenient. To top it off, the staff never checked the alarm in the room they moved us to and... More 

Helpful?
Thank Sean F
Bobby G, General Manager at BEST WESTERN Sand Springs Inn & Suites, responded to this review

Dear Sean On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so... More 

Texas
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I am not very familiar with Tulsa so I was a little unsure about where to stay. I was quickly taken care of by the friendly staff. The room was clean and the king size bed was comfortable. I like the size of the room as well as the fridge. I would stay there again. The only down to the... More 

Helpful?
Thank captain1971
Bartlesville, Oklahoma
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We have stayed at this facility several times and have always found it to be top quality, and meets our needs. Look forward to future stays. The staff are friendly, the rooms comfortable, and quiet. Close to Tulsa with shopping opportunities close by.

Review collected in partnership with Best Western

Helpful?
Thank Robert G
Bobby G, General Manager at BEST WESTERN Sand Springs Inn & Suites, responded to this review

Thank you for your recent review of the Best Western Sand Springs Inn!! We are glad that we could provide you with our great hospitality. I truly apologize for the handicap parking. We look forward to your next visit! More 

Springdale, Arkansas
Level Contributor
58 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed October 12, 2015

Our stay was a gift, and this hotel was picked due to it's proximity to the BOK center. the hotel is very convenient to the BOK. 5 min away. The hotel was easy to find. The staff was nice. The room was clean and neat. We did not take advantage of the breakfast, so not sure about that. My only... More 

Helpful?
Thank rosmith7
Mustang, Oklahoma
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed July 20, 2015

Staff was fantastic, hotel is clean, breakfast is good, hotel has been updated, but it is still an old property that is in a poor location. Great to save money if stopping while on a long trip or need to be in area, other than that, not a place to select to stay.

Review collected in partnership with Best Western

Helpful?
Thank chris p
Bobby G, Manager at BEST WESTERN Sand Springs Inn & Suites, responded to this review

Thank you for your awesome comments about our hotel. I will be sure to pass it along to our team, and I am glad that they took good care of you during your recent visit. A good night's sleep is very important, and am happy that our accommodations were able to provide that for you. Please let us know the... More 

Enid, United States
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed July 12, 2015

Other than the cigarette smoke, the motel was outstanding. Nothing fancy but very comfortable. The hot breakfast served was very good with many choices. The staff were all friendly and accommodating. The bed and pillows were comfortable. Even though we had a smoke free room, as soon as we entered the hallway, the cigarette smoke was very noticeable.

Review collected in partnership with Best Western

Helpful?
Thank Marjory N
Bobby G, General Manager at BEST WESTERN Sand Springs Inn & Suites, responded to this review

Thank you for taking the time to share your thoughts with us about your recent stay at Best Western Sand Springs. Hope you enjoyed our hospitality while you were staying with us. We strive to meet each of our guests requests as best we can. We look forward to seeing you again should your travels or events bring you back... More 

Fort Smith, AR
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed July 4, 2015

I may be a bit of a hotel snob. Traveling for business, I typically stay in downtown 3 to 4 star hotels with full service restaurants etc. For this trip, I wanted an outdoor pool, close to my relatives home, economical, safe, comfortable, clean, etc. My initial search let me know right away that there weren't a lot of choices... More 

Helpful?
Thank cpglidewell
Bobby G, Front Office Manager at BEST WESTERN Sand Springs Inn & Suites, responded to this review

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in... More 

1 review
5 of 5 stars Reviewed June 29, 2015 via mobile

Came to Best Western to stay for a few weeks. Once I got off work it would be around Midnight, so I was in constant contact with the night clerk Tony, he's one of the kindest people I've met and is sincerely concerned if things are to your liking. In the morning Maria is one of the few I see... More 

Helpful?
Thank River K
Bobby G, Front Office Manager at BEST WESTERN Sand Springs Inn & Suites, responded to this review

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in... More 

greendale, wi
Level Contributor
71 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed June 23, 2015

We checked in here for a two day stay to visit family living here. The staff were friendly, and we later found out that the person checking us in was the manager of the place. One knock was that the pool was being revamped and was not operable, meanwhile the temp was 95 degrees outside. All other things about the... More 

Helpful?
Thank gturay
Bobby G, Front Office Manager at BEST WESTERN Sand Springs Inn & Suites, responded to this review

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in... More 

Shallowater, United States
Level Contributor
8 reviews
8 hotel reviews
5 of 5 stars Reviewed June 3, 2015

very helpful staff,clean comfortable rooms...we stayed in the jacuzzi room very nice king bed comfortable slept like a log.Very affordable breakfast was good..location was ideal close to everything we wanted to see...will definatly be back if we are ever in sand springs again....i highly recommend the hotel

Review collected in partnership with Best Western

Helpful?
Thank John C
Bobby G, General Manager at BEST WESTERN Sand Springs Inn & Suites, responded to this review

Thank you for taking time to review the Best Western Sand Springs Inn! We are happy that our staff took good care of you, and I will be sure to pass along your comments to our Front Desk team. Thank you again for your recommendation and we look forward to your next visit! Bobby G. General Manager Best Western Sand... More 

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