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Holiday Inn Express Hotel & Suites Pryor

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271 Mid America Dr, Pryor, OK 74361
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Holiday Inn Express Hotel & Suites Pryor
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67 Reviews from our TripAdvisor Community

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Farmington, Arkansas
Level Contributor
1 review
1 of 5 stars Reviewed 3 weeks ago

Calling your motel several months ago I reserved a first floor handicap room. When I arrived at 2:30pm on Friday, Jan.22nd was told that room was occupied by 2 women ages I would guess between 20's to 30s 2 girls probably between 8 and 12 done of which had any handicaps! They were given the room to be close to... More 

Helpful?
Thank Vrexroat1
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Pryor, responded to this review

Dear Vrexroat1, Thank you for taking the time to write a review about your stay with us. We would like to apologize for falling below your expectations regarding our handicap accessible rooms. We understand the discomfort this has caused you. Rest assured your feedback will be reviewed and most certainly forwarded to the appropriate departments. We have also sent you... More 

Lees Summit, Missouri, United States
Level Contributor
60 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We read the reviews and were looking forward to a great family stay. We booked the family suite which included a Wii and Playstation. The staff was very friendly at check in, we went up to our room and the first thing we noticed was that the walls had major chips in the pain in both rooms - definitely not... More 

Helpful?
Thank Heather F
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Pryor, responded to this review

Dear Heather F, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about our staff. However, we’re sorry we fell below your expectation regarding the room condition, amenities, bed and breakfast selection. We will address these concerns. We take all reviews positive and... More 

Coopersburg, Pennsylvania
Level Contributor
477 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

When picking hotels this is the go to spot in Pryor, it's clean, has a friendly staff, and it's close to pretty much whatever you plan to do while here in town. My only issue this time was the pancake machine being down for two days, but biscuits and sausage gravy filled in nicely. They should have a bacon day,... More 

Helpful?
Thank wkrupa
Level Contributor
4 reviews
5 of 5 stars Reviewed December 22, 2015 via mobile

This hotel was very clean and the staff was friendly. Very good selections for breakfast. Our room was on the second floor, in the center front and it was quiet. No road noise and the occasional train didn't disturb us. No TV or noises heard from neighboring rooms. We took our 2 great-granddaughters swimming and had a great time. Again,... More 

Helpful?
Thank Barbara C
McKinney, Texas
Level Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed November 28, 2015

This HIE property is conveniently located for visiting family in the area, and we have stayed here a few times. However, this most recent visit was definitely sub par. Upon arriving, we were informed one of the hot water heaters was on the fritz, and while this did not keep us from a hot shower, the water from the facets... More 

Helpful?
Thank Sean M
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Pryor, responded to this review

Dear Sean M, Thank you for writing a review about your recent stay with us. Our hotel is very proud of its level of service, cleanliness and quality of product. I am sorry to hear that there were certain aspects of your visit that did not meet your standards in particular the unkempt appearance of the room, unpleasant smell of... More 

Chillicothe, Missouri
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed November 19, 2015

I was immediately impressed with the young man at the check-in desk who helped us upgrade our reservation and then wrote us directions to a nearby restaurant that was out of this world. The room was nice, clean and the bed and pillows provided the restful sleep I needed. All in all, an excellent place to stay while in the... More 

Helpful?
Thank Rod F F
Coopersburg, Pennsylvania
Level Contributor
477 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
4 of 5 stars Reviewed October 9, 2015 via mobile

Finally from the time I walked in until checking out later in the week, this was a great stay. Being greeted with a smile, having smiles from all their employees throughout the week, made my week. My room was cleaned well each day and in a timely manner which means a lot to me. The breakfast was perfect, plenty of... More 

Helpful?
Thank wkrupa
Pryor, Oklahoma
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed September 6, 2015 via mobile

My family and I stayed here for over a month when moving to the area. The hotel was very comfortable and met our needs the entire time... I was surprised by a 500$ pet charge showing up on my CC a week after checking out though! :-(

Helpful?
Thank 270tbb
Adair, Oklahoma
Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed August 21, 2015

The rooms and everywhere we went in the hotel were very clean. We had our children with us and the staff was very friendly and good with them. The breakfast was very good, a lot better them at most free breakfast places I have been in the past.

Helpful?
Thank Ann P
skc082104
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed June 16, 2015 via mobile

We stayed here on June 13th. We traveled to Pryor to attend a relatives wedding. The elevator was a scary, as it made and screeching noise as it took you up. I wondered if we were going to be trapped every time we used it. At check in the staff was a little slow in getting us checked in. Upon... More 

Helpful?
1 Thank skc082104
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Pryor, responded to this review

Dear skc082104, Thank you for your feedback and for choosing to stay with us. It is very pleasing to know that you liked our breakfast selection. On the other hand, I am sorry that you were not checked in efficiently. Please note that all of our reviews are evaluated by management, and your review is no exception. While we understand... More 

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