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All 6 Poteau hotels

Holiday Inn Express Hotel & Suites Poteau

2.5 of 5 Hotel   |   201 Hillview Parkway, Poteau, OK 74953
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Ranked #3 of 6 hotels in Poteau
A recent review
4 of 5 stars reviewed 3 weeks ago
James V Ada, Oklahoma
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47 people have reviewed this hotel

Traveler rating
    27
    12
    4
    2
    2
See reviews for
11
4
1
21
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
Ada, Oklahoma
1 review
4 of 5 stars Reviewed 3 weeks ago

Very good hotel. Courteous staff, very clean. Good complimentary breakfast. Rooms were very clean. New hotel. Some noise from other rooms television but overall quiet. Would stay at this hotel again .

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Virginia
Top Contributor
73 reviews 73 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Located on the outskirts of town. My GPS couldn't find the hotel using the address so I had to call and they provided me with a different address on Broadway. I thought this was due to the hotel being new, but was told that the hotel was a few years old. Bed was comfy and the breakfast was the standard... More

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Poteau, Oklahoma
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 16, 2014

I stayed here recently for business. The staff at the front desk was very helpful. The room was very clean and felt very comfortable. I will definitely be returning for future stays and would highly recommend the hotel if you're staying in the area.

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 16, 2014

I travel often and haven't found a more personable staff. I'm a people watcher and I've watched the entire staff treat every guest with the same manner, professional and courteous. I was in the lobby one evening, near the front desk, and 2 couples on motorcycles came in, laughing and talking to the clerk (Sundee)... Saying they'd just gotten back... More

Was this review helpful? Yes 1
Heavener, Oklahoma
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 16, 2014

I attended a baby shower at this facilities. It was wonderful. It looks like the day they opened, very well kept. The staff was very attentive and accomodated every need. I will be booking my next event here.

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 23, 2014

I wish the restaurant next to the hotel would have been open. Having a place to have a drink or five would've been a nice touch. Very helpful with all my personal paperwork, copying and faxing. Courteous to most all of my needs.

Was this review helpful? Yes 1
Amber P, Front Office Manager at Holiday Inn Express Hotel & Suites Poteau, responded to this review

I am delighted to hear that you had such a great stay. It would be my pleasure to assist you in making your next reservation. Thank you for choosing us! Sincerely, Sundy Tackett, Guest Service Representative More

Tulsa, Oklahoma
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 19, 2014

My husband and I were traveling through the Poteau area. We decided to stay at this hotel because the property looked new. Upon check in we were surprised to learn that the property is four years old. It still smells new! The staff was friendly and the general manager visited with us during breakfast. I had no trouble getting around... More

Was this review helpful? Yes 1
Amber P, General Manager at Holiday Inn Express Hotel & Suites Poteau, responded to this review

It is pleasing to read your kind review of our hotel and staff. Our team takes each comment very seriously to provide that quality experience that our guests expect. Thank you for choosing us. We look forward to visiting with on your next trip to Poteau! Best Regards, Amber More

2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 13, 2014

Put me in a regular room instead of the suite I reserved, but charged me the full price of a suite anyways. Stayed at this hotel for two weeks, in which time no staff bothered to vacuum or wipe down any surfaces. They would only replace towels and take out trash. Getting them to change my sheets was like pulling... More

Was this review helpful? Yes 1
Amber P, General Manager at Holiday Inn Express Hotel & Suites Poteau, responded to this review

Thank you for your comments. All guest feedback is taken seriously to ensure each guest has a great experience while staying at our property. As I read your comments to the staff we become more disturbed by all of these issues you experienced during your stay. This was not brought to our attention while you were staying at the property.... More

Oklahoma, USA
1 review
2 of 5 stars Reviewed April 30, 2014

We arrived at the hotel and were immediately pleased by the cleanliness and outward appearance. The breakfast area was nice and there are nice seating areas as you enter. The rooms were clean and up-to-date. Unfortunately, I have to give this hotel a negative review because the hotel staff were simply rude and unhelpful. It was a busy weekend for... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Poteau, responded to this review

Dear candicebullard, Thank you for taking the time to express your thoughts and concerns. We are so pleased you liked the cleanliness of our hotel and the breakfast selections we offer. Please allow us to apologize for the experience you had with the service you received. It is regrettable that we fell below your expectations. We are hospitality professionals who... More

Miami, Florida
Top Contributor
66 reviews 66 reviews
14 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed April 5, 2014

Was here for one night during a business trip. The rooms were spacious, bed very comfortable, and shower was nice with a good shower head. The breakfast is included and was plenty with nice variety. I would highly recommend it.

Was this review helpful? Yes
Amber P, General Manager at Holiday Inn Express Hotel & Suites Poteau, responded to this review

Glad to hear about all the wonderful things you had to say about our property. Our breakfast bar does have a great variety, the next time you come there may be a few changes. We are adding a few new things that are a little bit healthier. Please do not hesitate to contact me at aperceful@hiexpresspoteau.com. I would love to... More

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Additional Information about Holiday Inn Express Hotel & Suites Poteau

Address: 201 Hillview Parkway, Poteau, OK 74953
Phone Number:
Location: United States > Oklahoma > Poteau
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Poteau 2.5*
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Holiday Inn Express Hotel And Suites Poteau

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Class
Number of rooms
89

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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