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Holiday Inn Express Hotel & Suites Pauls Valley

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2412 W Grant Ave, Pauls Valley, OK 73075
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Holiday Inn Express Hotel & Suites Pauls Valley
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33 Reviews from our TripAdvisor Community

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Level Contributor
5 reviews
5 of 5 stars Reviewed September 1, 2015 via mobile

Nice clean place, my room was nice and clean. Beds are comfortable, fridge and micro in rooms. The breakfast selection is awesome, cinnamon rolls are the best. Will definitely stay here again. Hotel has an indoor pool and also a great fitness centre with all the equipments one needs. Thank you for providing the good service.

Helpful?
Thank Leroy D
Bellingham, Washington
Level Contributor
205 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed August 16, 2015

Average chain hotel quality for the town. Nothing exceptionally bad or exceptionally good. This is at the top end of the local quality available and at the top end of the local prices. Decent self-serve breakfast.

Helpful?
Thank Andrew S
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Pauls Valley, responded to this review

Dear Andrew S, Thank you for your review. All our guest comments are valuable and we consider them seriously in the consistent endeavor to improve the quality of our products and service. We hope to have the honor of serving you again should your travels bring you back to the area. Sincerely, Karen G. Case Manager IHGCare More 

Weatherford, Texas
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed July 11, 2015 via mobile

I read mixed reviews of this hotel. We travelled for oilfield business and were completely aware that the price reflects demand in the area. I have paid less for a 4-star hotel in the French Quarter, so I can see why some travelers are quite picky, BUT. This is the oilfield here. This Holiday Inn Express meets or exceeds the... More 

Helpful?
1 Thank ShelbyEmmonds
Level Contributor
3 reviews
1 of 5 stars Reviewed May 21, 2015 via mobile

This hotel is a complete joke. Please don't stay here. The manager and the owner treated my family and I like trash. First they took money out of my account when they specifically told me they wouldn't, it made my account over draft. Second we stayed at the hotel because my kids wanted to swim, well we went swimming in... More 

Helpful?
Thank TLCC0912
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Pauls Valley, responded to this review

Dear TLCC0912, Thank you for leaving a candid review about our hotel on TripAdvisor. We value each feedback as this will allow us identify the areas that may benefit from our additional attention. It is disheartening to know that your experience was not as pleasant as it should have been. This is definitely not the type of service we strive... More 

Travelers are raving about these Pauls Valley hotels

Level Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed March 19, 2015

Clean room and very comfortable. Easy to get to and great parking. Although the breakfast was disappointing. Orange juice so watered-down no taste. Eggs ok, but the host couldn't get the pancake maker to work right. Fruit over ripe but cinnamon rolls looked okay

Helpful?
Thank Tim A
New Orleans, Louisiana
Level Contributor
3 reviews
5 of 5 stars Reviewed January 28, 2015

We stayed here in January 2015 in a double queen suite. It was clean and very specious, also have a mini kitchen. We were right next to the lobby, but was very quite. Free breakfast with lot of options, complimentary coffee and tea 24 hours.

Helpful?
Thank SzilviaHargitai
grande prairie, ab
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed November 11, 2014

Horrible hotel management, I stayed in the spring, and checked out early bc of the service, and money scams. It is now the fall, and the hotel charged my card, for someone else who worked for the same company. I don't even work for that company anymore. The manager refuses to take my calls, and ihg.com can't do anything regarding... More 

Helpful?
Thank klassykeeler
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Pauls Valley, responded to this review

Dear klassykeeler, Thank you for your review regarding your recent stay at the Holiday Inn Express Hotel & Suites Pauls Valley, OK. It is regrettable to know that you have encountered this negative experience with regards to billing. I would like to address this with you further. I have sent you a private message to obtain more information to be... More 

San Antonio, Texas
Level Contributor
119 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
2 of 5 stars Reviewed November 6, 2014 via mobile

The hotel apparently has a number of ADA rooms occupied by long term guests. Only one was available but given to a non-handicapped guest who decided to extend. So, even though we always book an ADA room through IHG, there were none available. Not a good experience when you've driven 8 hours. Go someplace that cares.

Helpful?
1 Thank ScrappyTexan
francie c, Front Office Manager at Holiday Inn Express Hotel & Suites Pauls Valley, responded to this review

We are very sorry that you had a problem when you stayed with us. We do have ADA rooms that are here for your use. More 

Indianapolis, Indiana
Level Contributor
159 reviews
122 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed June 4, 2014

I couldn't decide what was the best. The staff were great! Our front desk experience was spectacular - we were so tired from the day's drive and their cheerfulness and expediency were much appreciated! Thank you! The cleanliness was awesome! It is obvious the housekeeping staff takes pride in what they do. Thank you! The channel selection was AWESOME! Better... More 

Helpful?
Thank CharlieCN
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 11, 2014

Great rooms!! Great service/ friendly staff. Rooms big and spacious! Breakfast was also very good- everything very clean and orderly. Staff very knowledgable, very helpful! Will most definately stay again if ever having to go to Pauls Valley again! I highly recommend this hotel- very close to shopping and LOTS of very good restaurants !

Helpful?
1 Thank Wanda H
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26 photos of this hotel

Management photos: Courtesy of the property manager

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