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Holiday Inn Express Owasso

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7551 N Owasso Expwy, Owasso, OK 74055
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1 room 1 guest
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Holiday Inn Express Owasso
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39 Reviews from our TripAdvisor Community

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Traveler rating
    11
    10
    3
    7
    8
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18
6
1
10
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
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    (39)
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    (8)
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    (15)
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    (6)
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    (10)
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1 review
5 of 5 stars Reviewed yesterday NEW

Had the best hotel experience at this location! Hot breakfast, clean rooms and incredible staff!! Front desk was amazing, housekeeping always friendly!! I LOVE this place!! I will always stay here when I come thru town!!

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1 review
5 of 5 stars Reviewed 4 days ago NEW

Loved my stay here! The staff was very friendly and helpful as well as the room being clean and comfortable. I would definitely recommend to others! The continental breakfast was very good and they offered to start it early since I had to leave early to start my day. Very impressed!

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1 review
1 of 5 stars Reviewed 3 weeks ago

I am currently staying in this hotel for a visit on a business purpose. This is the worst place I ever been . Room stinks, dirt spread on the furniture, iron stand is brokenj. Housekeeping is lazy enough to clean it Cockroaches!! in bathroom. Breakfast is horrible... Juicer machine doesn't work. Coffee is always cold.. Front office is horrible. They... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Owasso, responded to this review

Dear Venkat R, Thank you for taking the time to review our property. I’m very disappointed to hear about your experience on your recent stay. Please accept our apologies for the overall dissatisfaction you had experienced. I certainly appreciate you taking the time to bring this matter to our attention. We take comments such as these very seriously and would... More 

Travelers are raving about these Owasso hotels

Pensacola, Florida
Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed July 9, 2015

This is your standard HIExpres, however they did offer to start breakfast early for as we were starting our onsite install at 6 am. Never had HI do that. The WiFI was very week in my room but they accommodated with a wired connection... Would recommend to others..,

Was this review helpful? Yes
Springfield, Missouri
1 review
2 of 5 stars Reviewed January 31, 2015

When you enter the hotel it gives off a great impression and even he room looked very nice when we first entered, but that was only the first impression. The room smelled stale, the beds were worn out, when I wanted to takea shower in the morning there was no way to switch from bath to shower, at least none... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Owasso, responded to this review

Dear William_Busch, Thank you for taking the time to review our property. It is our goal to consistently ensure our facilities and service are superior and we strive to provide rates that are competitive in the area. I am very disappointed about the problems you experienced in your room in particular with the stale smell, bed condition, confusing bath switch... More 

Level Contributor
13 reviews
5 hotel reviews
1 of 5 stars Reviewed December 18, 2014

I attempted to post a review through the IHG main website. It was rejected due to what they perceived as "inappropriate and irrelevant content". Unfortunately I did not save my review so below is a recap. Bottom Line, DO NOT STAY AT THIS LOCATION. This particular property gives the Holiday Inn Express brand a horrible name. My family and I... More 

Was this review helpful? Yes
NicoleC10511, General Manager at Holiday Inn Express Owasso, responded to this review

I am deeply sorry for your experience during your stay. Thank you for your feedback. We really appreciate it. I am new to this property and have not yet had a chance to figure out all the quirks and issues, although I am implementing a Preventative Maintenance program that will involve deep cleaning and repair in each room. I will... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed December 12, 2014

When we walked in, the floors were very sticky, and we noticed the carpet hadn't been vaccumed. The room was old & out dated. The room had a horrible stale & sour smell. When we turned the air on the smell was even worse. We were in Owasso for my sons football tournament and every other hotel was booked so... More 

Was this review helpful? Yes 1
NicoleC10511, General Manager at Holiday Inn Express Owasso, responded to this review

I am so sorry for your experience during your most recent stay. Thank you for your feedback, it really is appreciated. I am new to this property as is our Maintenance engineer, but I am implementing a Preventative Maintenance program that will involve deep cleaning and repairing each room. I understand your feelings and I would really like to make... More 

phoenix, Arizona, USA
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed November 2, 2014

I was there for only one night. It's right off the highway and convenient for my needs. The rooms were nice and clean. The beds were comfortable. I liked that they give you 4 pillows--2 labeled soft and 2 labeled firm. Breakfast was good.

Was this review helpful? Yes 1
Chamberlain SD
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed September 2, 2014

Had issues with a move to Tulsa OK and had to find a place to put the wife and baby for a few days. This was very short notice stay and the staff went above and beyond to help us with the situation we were having. Nice clean rooms. Very friendly staff. Near highway. Food very close - walking distance.... More 

Was this review helpful? Yes 1
Heather M, General Manager at Holiday Inn Express Owasso, responded to this review

Kenneth M Thank you for your kind words and taking the time to post a review your words are valued to us. We work hard to make everyone's stay as comfortable as possible we look forward to your future business More 

Orlando, Florida
Level Contributor
101 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed August 26, 2014

This hotel isn't very old, but in a good location and I think very busy, which means it tends to look worn faster. Our room could use new paint and the door was warped. The staff was friendly and breakfast was good, however, why does HIE always water down the juice? Hotel was full but very quiet, bed was a... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Owasso, responded to this review

Dear okietravelmom, Thank you for writing a review about your recent stay with us. We work very hard to ensure our facilities and service are superior and we strive to be the best Holiday Inn Express around. It sounds like we fell below your expectations in a few areas. I apologize for any inconvenience you may have experienced in your... More 

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