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Marriott Waterford

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6300 Waterford Boulevard, Oklahoma City, OK 73118
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Marriott Waterford
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312 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Gig Harbor, Washington, United States
Level Contributor
55 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The curb appeal is amazing. The employees were great. The rooms are ok but there is remodeling going on that you don't know about until you arrive. The parking lot is in disrepair too! But I got a great auto club rate. The bed and bedding were excellent. The a/c has an issue so they gave me a fan for... More 

Was this review helpful? Yes 1
Oklahoma City, Oklahoma
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 1 week ago

What happened? This was once the premier and exclusive place to stay in Oklahoma City. Stars, musicians, artists, authors, politicians, athletes now seek elsewhere due to the decline of this facility. Now they even have a "temporary" (has been there quite sometime) air conditioning system sitting in the parking lot. It sounds as if you are standing on an airport... More 

Was this review helpful? Yes 1
Robyn I, Manager at Marriott Waterford, responded to this review

Lovetotravel3610 - thank you for taking a moment to share your experience. The air conditioning has been repaired and the temporary unit is going away. The hotel apologizes for the poor experience, but hope to have another opportunity in the future to take care of you. More 

Austin, Texas
1 of 5 stars Reviewed 1 week ago

rooms are cheap for a few reasons. it's under construction, but they probably should have renovated it 10 years ago. for being in a really nice part of town, they definitely haven't maintained it well. imagine a run down sears in an up-scale shopping district. "under construction": this means 8am-6pm grinding noises through the entire hotel - on a saturday.... More 

Was this review helpful? Yes 1
Robyn I, Manager at Marriott Waterford, responded to this review

thadtrusler - thank you for taking a moment to share your experience. We apologize for the renovation noise, but hopefully we will have another opportunity to take care of you once the renovations are complete! More 

Naples, Florida
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed June 21, 2015

There was a time when this was a great hotel. Not anymore. Room had a terrible, musty, smell and the furniture/fixtures are worn out. I know they are planning to remodel and they need to hurry. Also, the AC was broken in the whole bldg so the place was 90 degrees +. We were supposed to stay 5 nights but... More 

Was this review helpful? Yes
Robyn I, Manager at Marriott Waterford, responded to this review

BelzSells - Thank you for your feedback. Please accept our apologies for the unforeseen problems with the air conditioning. Thank you for your kind words for our team. We hope if you find yourself in Oklahoma City again, we may have another opportunity to take care of you. More 

Kansas City, Missouri
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 21, 2015

Overall our trip has been amazing and has beat almost all expectations. The staff has been friendly and helpful and made us feel very welcome upon arrival.We were surprised to learn that the rooms don't seem to have mini fridges. The room at night seemed difficult to cool down, but overall a wonderful stay. Beautiful pool area.

Was this review helpful? Yes
Robyn I, Manager at Marriott Waterford, responded to this review

LegolandDiscoveryKC - Thank you for giving us your feedback. Thank you for sharing great comments about our team. We hope to welcome you back soon! More 

Level Contributor
65 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed June 14, 2015

We just needed a quick stay in okc and picked this hotel because it was close to event. This hotel is famous for a wedding locale. In fact, there was one when we stayed here the last two times. Nice pool area EXCEPT they allow the local town home owners in the neighborhood to use the hotel pool by way... More 

Was this review helpful? Yes
Robyn I, Manager at Marriott Waterford, responded to this review

KindaPickyfromOkla - Thank you for taking a moment to share your comments. We are no longer offering pool memberships to better serve our hotel guests. We hope to have another opportunity in the future to take care of you! More 

Oklahoma City, Oklahoma
1 review
4 of 5 stars Reviewed June 14, 2015

I was staying at the Marriott for a friend's wedding in OKC and had an excellent experience with the staff, specifically Sharon and Mario! I'm in sales, so I've always appreciated great service and a positive attitude, but I had to write a review because I was so impressed with how these two people took time to really make me... More 

Was this review helpful? Yes
Robyn I, Manager at Marriott Waterford, responded to this review

RyanN17 - Thank you for the great comments about Sharon and Mario! We hope to welcome you back soon! More 

El Reno, Oklahoma
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 9, 2015

This hotel is a great location for a weekend getaway. Penn Square Mall is nearby and other shopping spots are within close proximity. It is an older property and really deserves some updating. The staff is friendly and the rooms are clean and spacious. However, I've stayed there many times and keep hoping that new air conditioning will be installed... More 

Was this review helpful? Yes
Robyn I, Manager at Marriott Waterford, responded to this review

Shanon E - Thank you for taking a moment to share your feedback! Thank you for your kind words for the hotel and staff. We look forward to taking care of you again in the future. More 

Dallas, tx
Level Contributor
147 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 194 helpful votes
3 of 5 stars Reviewed June 8, 2015

I usually stay downtown but booked this as it was close to my meetings. As others have said the hotel needs a make over, but overall it was fine. The hotel room was a typical Marriott, but you could tell the bathroom was certainly dated. The hotel itself is in a neighborhood which is nice, but its pretty quiet around... More 

Was this review helpful? Yes
Robyn I, Manager at Marriott Waterford, responded to this review

cseanmc - Thank you for taking the time to share your experience. We hope to have another opportunity in the future to welcome you back! More 

Edgewater Park, New Jersey
Level Contributor
52 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed June 5, 2015

I have basically stayed at every Marriott while traveling in the OKC area. I gave the Waterford a try and although I was slightly disappointed in the rooms and hotel; the service and location make up for it. Just past downtown a few miles the Waterford is in a nicer and quiet area of town. Nearby malls and just 5-10mins... More 

Was this review helpful? Yes
Robyn I, Manager at Marriott Waterford, responded to this review

Matt V - Thank you for taking a moment to share your recent experience. I apologize for the conditions you experienced during your stay. I will share this information with our team so that we can provide exceptional service in the future. We hope to have another opportunity to take care of you. More 

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