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Marriott Waterford

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6300 Waterford Boulevard, Oklahoma City, OK 73118
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289 reviews from our community

Traveler rating
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    90
    50
    29
    20
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41
66
16
107
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Abu Dhabi
Contributor
18 reviews 18 reviews
11 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed yesterday NEW

For a place that charges $160/night, this was a pretty severe disappointment. First the good: Breakfast in the Lounge was very good. Each morning there was oatmeal, fruits, bacon, sausage and scrambled eggs, along with the toast & bagels. The staff is friendly and helpful, but many of them are brand new - starting only one or two weeks ago.... More 

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Dallas, Texas
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I never get tired of this Marriott! I'm here at least 2-3 times per year & I've never been disappointed. My past visits was no different & I want to acknowledge the following associates for their awesome service. Each one went above & beyond. Tiffany @ the front desk, JW (bellman), Jennifer Johnson in Convention Services & Jerry in Banquets.... More 

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Houston
Top Contributor
102 reviews 102 reviews
102 hotel reviews
118 helpful votes 118 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed in room 504 in this somewhat old property in north central part of town. The hotel has 9 floors and my room had a frig, coffee maker, flat screen tv, desk, 2 chairs, two beds, good carpeting. The air conditioning was reliable and easy to operate. The bathroom had nice amenities but there was only one partial roll... More 

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Lubbock, TX
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just returned from staying here on a girls trip. The location is in a quite and quaint area, but very near great shopping and delicious dining. Penn Square Mall is just a few short minutes away, as is Classen Curve. Western Street is very near, and offers fantastic food options and some nice shopping as well. There is no fuss... More 

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Waco, Texas
Senior Contributor
44 reviews 44 reviews
27 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I have stayed here several times before. I like that it's not too expensive and it's off the beaten path, so it's quiet. When we checked in, the check-in took FOREVER. The guy checking us in was very nice, but I honestly just wanted to get to my room, not chat with the front-desk attendant. My dad and I were... More 

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Randy C, Front Office Manager at Marriott Waterford, responded to this review

Dear Jlbran84, Thank you for taking the time to provide valuable feedback about your stay at the Waterford. We regret that your overall stay presented some challenges concerning timing with the restaurant and the sound of the HVAC. On the other hand, we are grateful we were able to honor your Elite status with Marriott as we truly value your... More 

Cincinnati, Ohio
1 review
5 of 5 stars Reviewed 4 weeks ago

Everyone at the Waterford is wonderful - Johnnie at the front desk is the best! The hotel is in a convenient location and has some nice amenities like cookies, water, and coffee/tea in the lobby in addition to a concierge lounge. For those of us that are road warriors, these things make all the difference! I agree with the other... More 

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Randy C, Front Office Manager at Marriott Waterford, responded to this review

Dear T K, Thank you for taking a moment to let readers know about your experience at the Waterford. We are delighted to hear that we exceeded your expectations during your stay. We strive to provide those special touches that will enhance a year-round traveler like yourself and are glad you were able to enjoy those amenities you described. Finally,... More 

Ballwin, Missouri
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 18, 2015

Service is outstanding with an extremely friendly staff. The hotel is showing some signs of wear - front door sticks, one elevator can't get you to the 9th floor because the card reader isn't working and the hot-tub in the fitness center is down for repairs, but still a very nice hotel in a convenient location.

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Randy C, Front Office Manager at Marriott Waterford, responded to this review

Dear Ron, Thank you very much for taking the time to provide valuable feedback about your stay with us here at the Waterford Marriott. We are grateful that the Brilliant Hosts at the Waterford Marriott made your stay exceptional. Thank you for the notes about certain areas which are being addressed beginning this month as our renovation is well under... More 

Houston, Texas
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 10, 2015

I travel to OKC every week and have been staying at the Waterford for over 5 months now. I remain impressed with the service provided by the staff at the Front Desk, Engineering, and the Bar. Randy, Odelia, Rosa, Johnnie, Al, Selena are all excellent hosts and professionals at the front desk, and Robert & Kim make you feel at... More 

Was this review helpful? Yes 1
Randy C, Front Office Manager at Marriott Waterford, responded to this review

Dear John, We appreciate you taking the time to provide valuable feedback about your repeat stays with us here at the Waterford Marriott. It is always a pleasure to hear about specific Hosts who have made your stay experiences with us especially memorable. We hope we will get to have you with us well into the future, and that readers... More 

Hitchcock, Texas
1 review
2 of 5 stars Reviewed February 4, 2015

I traveled to OKC on business. The hotel is somewhat worn but I received great service from everyone I came in contact with. While there one very early morning about 5:15 AM the smoke detector goes off in my suite. I went to the front desk to inform the front desk staff about my issue. I encountered the front desk... More 

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Randy C, General Manager at Marriott Waterford, responded to this review

Dear lorilovelace, While it is always wonderful to hear/read great accolades, it is truly constructive comments such as yours that help us to improve and make a considerable difference in our endeavors to create memorable experiences. With appreciation, I am grateful I had the opportunity to meet you in person this week and very much look forward to serving you... More 

New Orleans, Louisiana
1 review
2 of 5 stars Reviewed February 4, 2015

I've been traveling to OKC for the past several months for work and will continue to be traveling there for the next year. The Waterford was chosen as the team hotel as they offered an attractive corporate rate, close proximity to the client and what appeared to be the best level of amenities for our "home away from home." First... More 

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Randy C, Front Office Manager at Marriott Waterford, responded to this review

Dear Sean, Thank you very much for providing feedback about your stays at the Waterford Marriott over the past several months. We are very grateful for the time you took to provide this feedback, as it is reports like yours that truly help us pinpoint and recover on key opportunities available to us. I can assure you the renovation is... More 

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