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Tower Hotel Oklahoma City

3233 Northwest Expressway, Oklahoma City, OK 73112 (Formerly Oklahoma City Marriott)
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Tower Hotel Oklahoma City
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Ranked #79 of 146 Hotels in Oklahoma City
A recent review
4 of 5 stars reviewed 1 week ago
David M
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75 reviews from our community

Traveler rating
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    10
    4
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21
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

The room was decent Except for the stain on the carpet and bathroom fan not working. The jacuzzi and pool was great. Great room service. Plenty of parking with resturestaurants nearby. It could be a 5 star hotel with work. But i dont think the owners care.

Was this review helpful? Yes
General M, General Manager at Tower Hotel Oklahoma City, responded to this review

Thank you for sharing your stay with us at the Tower Hotel OKC. We have been working hard to continue to deliver a great product. Room Service has been a plus here as you stated, we have a great menu and staff. I will be taking some of your other feedback and working today with the team. There are a... More 

Muskogee, Oklahoma
1 review
4 of 5 stars Reviewed 1 week ago

Stayed at the Hotel on this past weekend from through Sunday. Upon entering the lobby it was quite impressive., Beautiful decor. The Customer Service was wonderful. Every time I passed the front desk I was greeted with a smile and some with please conversation. It was a totally pleasant atmosphere. The rooms were really nice and the beds were plush... More 

Was this review helpful? Yes
General M, General Manager at Tower Hotel Oklahoma City, responded to this review

Thank you for choosing the Tower Hotel OKC, we know there are many options and we appreciate the opportunity to serve. I am glad that you enjoyed your stay and I will pass on to the team your feelings about the stay. We are in a great period at our property with lots of improvements and upgrades taking place, please... More 

Collinsville, Oklahoma, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We arrived into town (around noon) and were allowed to check in early before heading to a car show for the day/evening. The beds are AMAZING. Previous posts made mention the beds were hard, but our room 1025 (10th floor) was like you landed on a cloud. Loved the down comforters. Room was very clean with no issues. It was... More 

Was this review helpful? Yes 2
General M, General Manager at Tower Hotel Oklahoma City, responded to this review

Thank you so much for sharing your experience from the Tower Hotel OKC. I am glad that you enjoyed our beds, in my transition to OKC I enjoyed them as well. I hope that you were able to get out on our property and enjoy our pool area with the spa. Russell's Lounge and Bistro 44 Restaurant are other areas... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 21, 2015

This has the potential to be an excellent 4 or 5 star hotel. My corner room was excellent but had some peeling paper and a stain on the ceiling in the bath area. Was looking for valet parking but none found, was wishing to find bell staff to help with bags but none found. Now I am a grown man... More 

Was this review helpful? Yes 1
General M, General Manager at Tower Hotel Oklahoma City, responded to this review

Thank you for noticing our efforts and enjoying the Tower Hotel OKC, Every hotel has a body and a soul. The soul is the service and I am glad that our team gave a warm service that met your standards. We are continuing to upgrade our public areas and our room continue to remain clean and neat as you mentioned.... More 

Laverne, Oklahoma
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 20, 2015

Here I was with no money and a charge on my bank card that took three days to resolve. The manager, that was the one that actually did the error, was so rude. She did not even apologize. They gave my room away, so had my luggage in the office. Gave me a new room, that was smoked in so... More 

Was this review helpful? Yes 1
General M, General Manager at Tower Hotel Oklahoma City, responded to this review

First thank you for visiting us and choosing the Tower Hotel OKC. Apologies for the room moves that took place during your stay. We strive each and every time to handle our guests with accuracy and warmth. I have taken your feedback and run with it as a training tool. Please continue to choose the Tower Hotel OKC. I am... More 

Senior Contributor
28 reviews 28 reviews
18 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed March 18, 2015

Reception staff all very friendly and helpful, hotel itself very nice and clean. Breakfast doesn't have to be included in the price (which it doesn't really tell you online) but it was a nice breakfast (buffet). Good location, mall just down the road as well as many restaurants/shops. Room was well equipped (fridge/freezer) and clean. Would recommend.

Was this review helpful? Yes 1
General M, General Manager at Tower Hotel Oklahoma City, responded to this review

Thanks for sharing your experience with us from the Tower Hotel OKC. We appreciate you choosing to stay with us. We have been doing a lot of upgrading and impact items on the public areas, thanks for noticing the cleanliness. The beds are very comfortable and can assist in a great night sleep. The Guest Service Team appreciated you noticing... More 

oklahoma
Contributor
13 reviews 13 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 14, 2015

Booked a room through Kayak for $89.00/night + tax. Check in was smooth but they put a $50.00 hold on your credit card for incidental. Lobby was nice and parking was plenty. No free Wi-Fi in the room and they have payment options to purchase wi-fi. This is a negative as most all hotels have free wi-fi in today's era.... More 

Was this review helpful? Yes 1
General M, General Manager at Tower Hotel Oklahoma City, responded to this review

Thank you for sharing your feelings on the Tower Hotel over the weekend. Appreciate you choosing us, we hope to have you return in the future if choice surfaces again. We are going through some renovation of the elevator cabs and what have you. The rooms are clean and comfortable and I am glad you enjoyed yourself. Please next time... More 

San Diego, California
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 3, 2015

Had to drive with granddaughter to new job in okc. We had nice hotel in Albuerquere which I'll review another time. After a night in New Mexico continued on to OKC. Almost within 200 miles of destination received a call from my hotel reservation site. SORRY BUT DUE TO HOT WATER USSUES WE HAVE TO MOVE YOU TO ANOTHER HOTEL!... More 

Was this review helpful? Yes 1
General M, General Manager at Tower Hotel Oklahoma City, responded to this review

Thank you for spending the time to share your experience with the Tower Hotel. We pride ourselves in delivering service at every opportunity, I am glad that we met your needs. Hope that you were able to get your family settled in with her new job, please consider us your home away from home if you need to visit in... More 

Amarillo, Texas
Top Contributor
117 reviews 117 reviews
21 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed February 23, 2015

This is a former Marriott property, so it has some wear on it's not run down by any means. I like to divide my reviews into 2 categories, essential and preferential. Under essential, customer service, cleanliness and ability to sleep well, the Tower Hotel met my standards. The staff upon arrival was friendly and professional, the bed extremely comfortable and... More 

Was this review helpful? Yes 3
General M, General Manager at Tower Hotel Oklahoma City, responded to this review

Thank you very much for choosing the Tower Hotel OKC. I have passed on your feedback to the team here and let them know the impact that they left on you. We strive daily to meet the expectations of our guests and it is nice receiving kudos for this to share with the staff. Please call upon us in the... More 

Corpus Christi, Texas
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 19, 2015 via mobile

We booked a room at Towers because we needed a relaxing day prior to a stressfull day ahead. We planned to take our kids swimming in the heated indoor pool, NOT SO HEATED, the atrium in which the pool was located was even too cold to sit in. Upon heading down to the pool, we turned the heat in our... More 

Was this review helpful? Yes 1
General M, General Manager at Tower Hotel Oklahoma City, responded to this review

Thank you for taking some time and sharing thoughts with us. Apologies for the communication error. We can coordinate numbers if needed in the future, a message was left on Thursday 2/19; in reading you must not have recieved. Let's talk about your stay - we keep the pool at approx. 85 degrees and the pool area at approx 70... More 

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