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Tower Hotel Oklahoma City

3233 Northwest Expressway, Oklahoma City, OK 73112 (Formerly Oklahoma City Marriott)
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Tower Hotel Oklahoma City
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112 Reviews from our TripAdvisor Community

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San Antonio, Texas
Level Contributor
69 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Super quiet because no one was there! Looks like its heyday was in the 1980's. A used hotel and used rooms. Not dirty, but dust under beds, spots on walls, grafitti on elevator half sanded off, concierge room on 14 had tools and a sanding disk left on the table. There were few cars in the parking lot, very few... More 

Helpful?
Thank TravelSmartAndOften
Oklahoma City, Oklahoma
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 3, 2016

We tried this place out for a one night get-away. My trip started out with a few snags - I made my reservation the day of on hoteling and it ended up being for a different night. The staff was wonderful! and honored our reservation for the night anyway! I think the lady at the desk was Nancy. She was... More 

Helpful?
1 Thank BobLynnWright
General M, General Manager at Tower Hotel Oklahoma City, responded to this review

Thanks for the feedback on your visit. Appreciate the kind words about the staff and service provided. Thanks for trying out the lounge, it is an exciting place here at The Tower Hotel. Comfy beds are awesome thanks for noticing. We are on track and striving each day. Thanks for noticing. More 

Tulsa, Oklahoma
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 1, 2016

I stay at the Tower Hotel weekly as a travel nurse and I must say, I feel like its my home away from home. I am greeted prompty upon my arrival, the staff at the front desk always remembers my name. The few, albeit small, problems I have had were quickly resolved. I will continue to stay at the Tower... More 

Helpful?
1 Thank Nancy L
General M, General Manager at Tower Hotel Oklahoma City, responded to this review

Appreciate your feedback on your stay with us. Nice to have a home away from home when working, glad we could help. Problems being resolved quickly and friendly has been shared with the team, thanks. Hopefully we can have you back on a non work relaxing stay. More 

Hooterville
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed December 21, 2015

Just back from a weekend at a hotel with an indoor pool/hot tub. Decent beds, pool, hot tub. Didn't eat the breakfast buffet or use the wifi, as they were both additional charges. The strange incidents were that there was a wedding party there, but we weren't informed of it. Not sure who should have told us, but the one... More 

Helpful?
2 Thank lightingal
General M, General Manager at Tower Hotel Oklahoma City, responded to this review

Thanks for sharing your visit with us. Yes it can get exciting when multiple events are taking place on property as well as folks with friends. We strive to provide a safe and comfortable environment, apologies for not delivering this completely to you. Our security has been consistent for us, I will use your feedback as a training opportunity for... More 

Oklahoma City, Oklahoma
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed November 8, 2015

I have stayed here many times by booking on Hotwire. The hotel is dirty. The staff doesn't vacuum the hallways. When I stayed in Oct, the same trash was in the hall for 3 days. I have found a random flip-flop in my room during one stay. Also, no matter what floor I stay on there is no water pressure... More 

Helpful?
Thank CurrentMrsGreen
General M, General Manager at Tower Hotel Oklahoma City, responded to this review

Thanks for spending a moment and sharing your visit with us. My apologies for the cleanliness issue in your room. We have been enjoying good service and cleanliness scores as a trend. Sorry for the short fall with your room. I have shared your notes with the entire team, utilizing the feedback is important to us in order to grow... More 

Tulsa, Oklahoma
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed November 8, 2015

I stayed at the Tower Hotel on Nov. 6 through Nov. 8, 2015. I arrived with written verification from GetARoom that I had paid in full. A sign at the check-in desk said, "Please be advised that if a debit card/credit card is used at check in, there is a mandatory $50.00 per day incidental charge that is automatically pre-authorized... More 

Helpful?
1 Thank OkieRenee
General M, General Manager at Tower Hotel Oklahoma City, responded to this review

Thanks for sharing your experience with us about your recent stay. The ownership of the property has little to do with the perceived issues that you experienced. We have been enjoying great internal guest comments on cleanliness and service as well as some here on this site. Apologies for not meeting your expectations. Feel free to contact me at the... More 

Level Contributor
4 reviews
4 of 5 stars Reviewed November 8, 2015 via mobile

I read several reviews of this hotel, sow of which were very negative. My experience was good. The hotel is an older property and thus needs some updating. However, the front desk couldn't have been more nice. The room was adequate. I would stay there again.

Helpful?
Thank Angie J
General M, General Manager at Tower Hotel Oklahoma City, responded to this review

Thanks for sharing your experience with us about The Tower Hotel OKC. We have some great folks here and I have taken the time to pass on your kind words about the team. Please say hello when you are back on property. More 

Chicago, Illinois
Level Contributor
55 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed October 20, 2015

I stayed at the Tower Hotel this past weekend, while visiting Oklahoma for Langston University Homecoming. The place is visibly worn down, you can tell it use to be a very nice place. It needs some tender loving care for it to become what it once was. The staff was very nice, however the rooms, the halls, the lobby could... More 

Helpful?
Thank mrcoates72
General M, General Manager at Tower Hotel Oklahoma City, responded to this review

Thanks for sharing your experience with us on your visit to the Tower Hotel. I hope that you had fun at the Homecoming game. We are in the process of recharging some of the areas of the hotel which you will notice on your next visit. The service is something that we take great pride in and I am glad... More 

Belle Plaine, Minnesota
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed October 20, 2015

We stayed two nights in town for a wedding. The service upon check in was ok but very slow. Our room was overall nice but the bathroom was not very clean. The air conditioner was not working so it was very warm but the room did cool off at night. We did not spend much time in the room. The... More 

Helpful?
Thank cjr367
General M, General Manager at Tower Hotel Oklahoma City, responded to this review

Thank you for staying with us during the wedding event which you attended. We appreciate you taking the time to share with us your experience. Apologies for the AC issue, this time of year is not only challenging for people but also AC units with the changing temperatures. I have spent some time with our engineering team with your feedback.... More 

Ozark Acres, Arkansas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 19, 2015

But there was one Staff Member in particular (Mykale) helped me even though I had an attitude about them not accepting prepaid credit cards ,she offered to email some form that a friend of mine filled out and i was able to get a room. thank you and ill be back soon.

Helpful?
1 Thank Montez J
General M, General Manager at Tower Hotel Oklahoma City, responded to this review

Thank you for sharing your experience with us at the Tower Hotel. Appreciate your patience while working out your card issues. We strive for great guest service and are glad that our staff was able to go above and beyond for you. Please join us again when you come in to OKC. More 

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