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Tower Hotel Oklahoma City

3233 Northwest Expressway, Oklahoma City, OK 73112 (Formerly Oklahoma City Marriott)
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1 room 1 guest
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Tower Hotel Oklahoma City
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95 Reviews from our TripAdvisor Community

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Traveler rating
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    31
    27
    12
    8
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Any
English first
  • All months
    (95)
  • Mar-May only
    (26)
  • Jun-Aug only
    (42)
  • Sep-Nov only
    (14)
  • Dec-Feb only
    (13)
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Level Contributor
53 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I stayed at this hotel for a overnight stop in the city. The hotel condition was a little bit outdated, but it was okay. The parking was complimentary. There were 7-Eleven, Starbucks, Chitpole, etc located just next door. The room was fair, but not so new. I would stay this property would be totally fair for a night stop in... More 

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smstewart1972
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Originally from OKC and ALWAYS stay here. Always clean, safe, friendly and great views. Just booked it for the 5th time with my new fiancee. There is a restaurant onsite and the lounge has the best bands come that fill the dance floor. This is *the* part of town to stay in. Everything is close; events, shopping, nightlife, the lake,... More 

Was this review helpful? Yes 1
General M, General Manager at Tower Hotel Oklahoma City, responded to this review

Thanks for sharing your experience at the Tower Hotel OKC with us. There are options when choosing hotels and we appreciate you choosing us. Russell's Lounge and the Pool/Spa area are wonderful places to unwind, glad you enjoyed them. I have passed on your feelings to the housekeeping team, they appreciated you noticing. Hope to see you again, with your... More 

Dallas, Texas
1 review
2 of 5 stars Reviewed 2 weeks ago

SECURITY AND SERVICE ISSUES: Parking lot is poorly lit- does not feel safe. Stayed for a full week. Returned to room after 8:30 pm nightly. No maid service. No fresh towels. Nothing was done. Called front desk. Waited an hour for new towels. Had to call front desk again to remind them we were waiting to shower. TWO days back... More 

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General M, General Manager at Tower Hotel Oklahoma City, responded to this review

Thank you for your time in sharing the experience with us at the Tower Hotel. Yes it was a busy weekend and the elevator issue was unforeseeable. I hope that the tournament went well, there seemed to be many teams. The special breakfast area that was set up for the teams, I hope that you were able to enjoy that... More 

Tulsa, Oklahoma
1 review
1 of 5 stars Reviewed 2 weeks ago

Pick another hotel! Trust me! Staying here now with a soccer tournament and this place needs attention. Moved rooms b/c air didn't work, light bulbs out, cob webs in room. Look elsewhere! There are better options. Even the guy who helped us move rooms said the room we were in wasn't suppose to be offered.

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General M, General Manager at Tower Hotel Oklahoma City, responded to this review

I hope that we can get the opportunity to get you back to the property. We have had some good scores in the area of maintenance and such, and believe that you could experience that on a return visit. The team has reviewed your notes and I apologies for the shortcomings on the A/C. I hope that you were able... More 

Holly Springs, Mississippi
Level Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This was rated as a 3 1/2, but it barely reaches a 3. It's not that anything was incredibly bad, but just overall, I wasn't impressed. I booked through Hotwire and I booked 2 queens. Well, at check-in, I was told they didn't have any more queens, so we had to take a king with a rollaway. The room was... More 

Was this review helpful? Yes 1
General M, General Manager at Tower Hotel Oklahoma City, responded to this review

Thanks for spending a moment and highlighting your stay with us. I appreciate you sharing with us. The fruit in the morning is good stuff, thanks we have already used information. The detailed cleaning is noted, the elevators are fun - kids love to jump and touch the buttons. Noted on the double room at check in. Unfortunately we had... More 

Level Contributor
398 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 140 helpful votes
3 of 5 stars Reviewed 3 weeks ago

On first appearance I was like wow I got this hotel for cheap on Hotwire! Then the part that took if from a better score to average started. After traveling for a while I was hoping to checkin at 1:30 change quickly and head to my meeting. Well the front desk informed me not until 3:00 which usually I never... More 

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General M, General Manager at Tower Hotel Oklahoma City, responded to this review

Thanks for sharing your experience with us. I appreciate you staying with us when there are a lot of options in OKC. Yes it was busy when you were here, apologies for the check in time. It was a complete turn of the house and lots of housekeeping going on, thanks for your understanding. I hope that you can make... More 

oklahoma
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed July 30, 2015

I stayed here for a work seminar in the area. You can still see "Marriott" on the building, but there is a vinyl sign by the road that says "Tower Hotel". I liked the nostalgic feel- older music playing in the lobby and even outside. Also had actual clocks at the front desk for the different time zones. Ok hotel... More 

Was this review helpful? Yes 2
General M, General Manager at Tower Hotel Oklahoma City, responded to this review

Thanks for sharing your experience with us, appreciate you choosing the Tower Hotel OKC. We pride ourselves on the old charm of the property and the warm service has been consistent. Hopefully you can come back and see on leisure trip when you are not working. The pool area and spa is an active and exciting spot for our guests. More 

Kansas City, Missouri
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed July 27, 2015

Even I had reservation with all amenities they said you need to pay for internet use. Also front desk is like rude. When I showed the booking and amenities mentioned they our hotel is different. No respect to customers

Was this review helpful? Yes 2
General M, General Manager at Tower Hotel Oklahoma City, responded to this review

Apologies for the impact of the internet and our courtesy towards you while here. We do have packages with internet included as well as breakfast if you would like to give us another shot. I will share the information on the staff and interaction, as a training element. Please give us the opportunity to win you back. Thanks More 

Tulsa, Oklahoma
1 review
3 of 5 stars Reviewed July 20, 2015

The place was busy with a wedding this past weekend. Our room was nice and very clean but we had a HUGE issue with the elevators - only one out of four working and LOTS of people. We waited every time we used the elevator. Our last time on Sunday when we were checking out, we waited approx. 7 minutes... More 

Was this review helpful? Yes
General M, General Manager at Tower Hotel Oklahoma City, responded to this review

Thanks for your feedback on the visit. We know that there are many options when coming to OKC, thanks. We have resolved the elevator issue of last weekend and believe you will find it acceptable. The staff and friendly service is always the mind set of our team, it shows in our guests feedback. Please come back to see us,... More 

Warrensburg, Missouri
Level Contributor
8 reviews
3 of 5 stars Reviewed July 16, 2015

I stayed here as part of a deal with a friends wedding reception being held at the hotel. The rooms are not bad sized, but could use some work. Only certain rooms have mini-fridges, but you can call and request one. You are not told that little tid-bit however, and I found out through word of mouth. Personally every room... More 

Was this review helpful? Yes
General M, General Manager at Tower Hotel Oklahoma City, responded to this review

Thanks for your feedback on the stay with us here at the Tower Hotel. It was a lovely event that took place and meeting the families was exciting for our staff. My apologies for some of the shortcomings that left impressions, our friendly service I will pass on to the team and celebrate. Please come see us again if you... More 

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