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Sheraton Oklahoma City Downtown Hotel

3.5 of 5 One North Broadway, Oklahoma City, OK 73102
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Sheraton Oklahoma City Downtown Hotel
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Sheraton Oklahoma City Downtown Hotel
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384 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Senior Contributor
26 reviews 26 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

So let's start with the good... Great location. In front of the convention center and walking distance to restaurants and bricktown. Now the not so good part.. I had booked a king room with breakfast included. I got a two Queen bed room and no breakfast! When I asked them if I could get a king bed they said there... More 

Was this review helpful? Yes
Rafael C, Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. Please accept my most sincere apologies for the obvious frustrations you experienced while you were our guest. I appreciate you detailing the problems you encountered and I hope that you will allow us the oppotunity to restore your confidence. We hope to welcome you back to our hotel... More 

Scottsdale, Arizona
Contributor
16 reviews 16 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed at the Sheraton OKC this month while traveling with the family. As SPG platinum members we were upgraded to the presidential suite. The suite was massive and on the club floor around the corner from the club lounge. The staff and everyone were great and we even received a personal note thanking us for being platinum. Great service thank... More 

Was this review helpful? Yes
Rafael C, Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rafael A. Carmona Director of Rooms Operations More 

Atlanta, Georgia
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

Over the past 10 years I have stayed at the OKC downtown Sheraton enough times to appreciate the property and the staff. The hotel was great 10 years ago and still excellent today. Some parts of the hotel have remained the same and are therefore dated. There is some wear and tear. The good news is that there is considerable... More 

Was this review helpful? Yes
Rafael C, Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Dear Guest, Thank you for the great review and welcome back to your hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rafael A. Carmona Director of Rooms Operations More 

Oklahoma City, Oklahoma
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

this was our 3rd time to stay at the Sheraton downtown for New Years Eve after the Thunder game. It is our anniversary (37years) and we couldn't be happier with the service and hospitality, their warm greetings and glass of champagne helped to shake off the cold of the winter evening. Room was great and the bed had me asking... More 

Was this review helpful? Yes 1
Rafael C, Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay celebrating your anniversary with us (37 years!!!) and hope to see you again very soon. Sincerely, Rafael A. Carmona Director of Rooms Operations More 

Tulsa, Oklahoma
Contributor
14 reviews 14 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The room was clean and comfortable. We checked in NYE and though there was a line, they had plenty of staff available and check-in was quick. Great location to go to Bricktown quickly. There was a convenient parking garage across the street that was cheaper than hotel parking.

Was this review helpful? Yes
Rafael C, Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Dear Guest, Thank you for staying with us on NYE and giving a great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rafael A. Carmona Director of Rooms Operations More 

San Francisco, California
Top Contributor
183 reviews 183 reviews
20 hotel reviews
72 helpful votes 72 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I have now stayed in the Sheraton OKC 4 nights a week, every week for the last 3-1/2 months. I find the Sheraton to be an above average business hotel, and would not hesitate to recommend it. The location is unbeatable, midway between the downtown business district and Bricktown, with great access to my office in the day and restaurants... More 

Was this review helpful? Yes
Rafael C, Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. Your patronage is greatly appreciated. We hope to welcome you back to our hotel very soon! Sincerely, Rafael A. Carmona Director of Rooms Operations More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 18, 2014

Me and my daughter recently stayed here. She was in town for a interview and the company put us up at this Hotel. Was very nice! Not really use to staying at locations like this so it was a very pleasant stay but for two things. We were put on the 9th floor in a room adjacent to the elevator.... More 

Was this review helpful? Yes 1
Rafael C, Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Dear Guest, Thank you for taking the time to complete a review of our hotel! Our newly renovated parking garage will be available to all our guests in February 2015. Please accept my most sincere apology for the discomfort caused by having a room near the elevator. We hope to see you again very soon. Sincerely, Rafael A. Carmona Director... More 

Seminole, Oklahoma, United States
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 9, 2014

Hotel staff pleasant, room ok, location great! BEWARE!!!!! READ fine print when utilizing valet service, they ARE NOT responsible for personal items left in your car while in "THEIR" possession! I should be thankful that the hundreds of dollars worth of Christmas gifts I had bought for my family was not stolen from the back of the vehicle I suppose...... More 

Was this review helpful? Yes 2
Rafael C, Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn... More 

Toronto, Canada
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 21, 2014

From the minute you walk in the door to the time you leave, the staff here are making sure your stay is an enjoyable one. Located opposite Cox Convention Centre, close to the Brickworks, 6 blocks from the bombing memorial. 2 Blocks from the Devon Tower. It's about $30 for a cab ride in from the airport. Beds are incredibly... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Dear Xisplayer2013, We're happy to hear from you! It's great to know that you enjoyed our clean and comfortable rooms as well as our friendly associates. Please plan to visit us again the next time you travel to the area. Thank you for staying with us. Best, Gregg Pearson General Manager More 

texas
Top Contributor
167 reviews 167 reviews
90 hotel reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed November 20, 2014

Had to stop in OKC for a quick visit to the University of Oklahoma campus. called ahead and was given preferential treatment which was nice. arrived to find that they had actually started redoing the hotel. many of the specifics of the hotel had been changed. first and foremost, the service is still very good. even when they are super... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Dear shark4rk, Welcome back! We are thrilled to hear that we provided you with a great stay. Your kind review is appreciated and serves as encouragement to our team who work hard to deliver remarkable service. Thank you for selecting our hotel and for taking the time to share your experience. We look forward to your return. Best, Gregg Pearson... More 

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Additional Information about Sheraton Oklahoma City Downtown Hotel

Address: One North Broadway, Oklahoma City, OK 73102
Phone Number:
Location: United States > Oklahoma > Oklahoma City
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Oklahoma City Downtown Hotel 3.5*
Number of rooms: 385
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Also Known As:
Sheraton Oklahoma City
Oklahoma City Sheraton
Hotel Style:
#40 Business Hotel in Oklahoma City

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