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All 138 Oklahoma City hotels

Sheraton Oklahoma City Downtown Hotel

3.5 of 5 Hotel   |   One North Broadway, Oklahoma City, OK 73102
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48%
Ranked #70 of 138 hotels in Oklahoma City
A recent review
4 of 5 stars reviewed 2 days ago
Junebug15 Beaumont, Texas
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350 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
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English first
Beaumont, Texas
Top Contributor
86 reviews 86 reviews
17 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

OK, first of all, I didn't stay here, but I tried! We had a convention held there and I was one day late in getting the special price of $100 a night... so they said my price would be $200 instead. I decided to stay at the Holiday inn express on Prospect (3 miles away) for only $129 a night... More

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Edmond
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW via mobile

I recently had the opportunity to bring my family to this hotel. My daughter is a special needs child and was having a bad day. As we entered the hotel one of the Managers noticed us and stepped right in to help. He walked us through check out, helped carry our bags to our room and went as far as... More

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Thank you for taking the time to share your kind review. Our associates are the key to providing our guests with a memorable stay, I will be sure to share your kind comments. I’m delighted to know we were able to provide your family with some comfort during a difficult moment. We look forward to hosting your family again the... More

Forney, Texas
Senior Contributor
25 reviews 25 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We went to OKC for a weekend away. We booked it for its central location to everything we wanted to walk to. You are just a short walk to Bricktown area. The rooms were very clean and the staff was very nice, they would tell you hello every time you walk by them. Parking garage there at the hotel was... More

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ConcordHospitality, General Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

We are delighted you took the time to share your kind review; we value your comments. It’s wonderful to know your stay was enjoyable. Nothing would please us more than a return visit. Warm Regards, Gregg Pearson, GM More

Okc
1 review
4 of 5 stars Reviewed 1 week ago via mobile

What a great staff! The amenities and physical appearance of this old hotel leave much to be desired, but the staff is top notch! From the Check In, to the Restaurant and the Bar, everywhere we went was so helpful and friendly. Special Thanks to Austin and Katy for making our stay complete. James Jones

Was this review helpful? Yes
ConcordHospitality, General Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Dear James, We're excited to hear from you, and appreciate your kind review. It's great to know that you had a pleasant time, and we're glad to have been a part of your trip. I'm delighted to learn that you felt our associates were top notch; I will be sure to share you kind feedback. Please make plans to visit... More

Rye, Australia
Senior Contributor
41 reviews 41 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 1 week ago

Rooms clean and spacious But no free wifi , no complimentary breakfast, come on Sheraton these are expected services in 2014. Staff friendly enough but didn't seem too interested in giving great service. Location second to none. Check on staff helpful.

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ConcordHospitality, General Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Dear Dave2305, We're glad to hear from you, and appreciate your review. I’m delighted to hear you loved our location and found our staff friendly. My apologies for the disappointment you felt with regards to internet and breakfast. It is sincere feedback like yours which allows us to positively impact future guest experiences. Sincerely, Gregg Pearson, GM More

Columbus, MS
Senior Contributor
28 reviews 28 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The hotel is in a very good location in downtown Oklahoma City. We were there in May for a wedding. It is overpriced. The lounge offers a variety of cocktails. The breakfast buffet is very expensive for the type of food that is offered. Gravy was advertised but no gravy, sausage advertised but limp bacon was in the dish. The... More

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ConcordHospitality, General Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Thank you for taking the time to write. I appreciate you acknowledging our convenient location and helpful staff. I’m disappointed to hear that you did not enjoy our food service. Thank you for recognizing our strengths while providing us some areas of opportunity for improvement. It is feedback like yours which allows us to positively impact future guest experiences. Sincerely,... More

Okc
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago via mobile

I stayed two nights at this Location and have stayed many times before. There has definitely been a change in service and cleanliness around this Hotel. The staff seems to be more attentive, the food is great and the atmosphere at the Bar seems much more in line with what I would expect from a Sheraton. I hope it continues... More

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Dear AmyAnge, Our associates understand and believe that our valued guests deserve an exceptional stay and we will continue to push daily to find new ways to WOW our guests. I will be sure to share your very nice comments with our team; they work hard to ensure guests feel at home. I appreciate you taking the time to write... More

Phoenix, Arizona
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I booked a room at this hotel at the last minute. The front desk was wonderful to find me a room after hearing my situation with another hotel that I'd booked and had trouble with. The rooms were very comfortable and they were very understanding about my late check out due to a 3 hour race delay. The location is... More

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ConcordHospitality, General Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Thank you for sharing your kind review with us and other travelers. It’s nice to know you enjoyed our comfortable rooms and convenient location. I’m glad you found our staff accommodating. It’s encouraging to hear that our hard work is affecting the guest experience. I look forward to sharing your kind comments with our team! Thank you taking the time... More

Fort Worth
Contributor
18 reviews 18 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Well I have stayed at this property many many times. I travel for work a lot and for pleasure. The staff is wonderful and the rooms are cozy. However!!!! Now the problems. My room 935 had black mold growing on the ceiling. Yucky. Also the air seemed to be having trouble. The walls in this hotel seem to need better... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Thank you for taking the time to write. I appreciate you acknowledging our cozy rooms and wonderful staff. I apologize that the cleanliness of your room was not up to the standards our guest have come to expect. I will be sure to discuss this review with our housekeeping staff and heighten our awareness of such issues. We value you... More

Owasso
Contributor
19 reviews 19 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 9, 2014

The service from being initially greeted was phenomenal. Thomas was great at the concierge desk. He helped us find our way through Bricktown. Great directions and suggestions for places to try. The beds were so comfy!! Loved it. Every staff member was superb, from the lounge, to the front desk, to the coffee bar that "proudly serves Starbucks". Thank you... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

KelleOwasso, We appreciate your kind comments and taking the time to share your experience. We’re very fortunate to have such a great team and it was our pleasure to host you and your friends for your girls weekend. Thanks especially for mentioning Thomas, he was thrilled and extends his personal thanks as well. Take care, Gregg Pearson, General Manager More

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Additional Information about Sheraton Oklahoma City Downtown Hotel

Address: One North Broadway, Oklahoma City, OK 73102
Phone Number:
Location: United States > Oklahoma > Oklahoma City
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Oklahoma City Downtown Hotel 3.5*
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Also Known As:
Sheraton Oklahoma City
Oklahoma City Sheraton

38 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Welcome to Sheraton Oklahoma City Downtown Hotel.When you arrive at our downtown Oklahoma City downtown hotel you will immediately feel a sense of welcome and relaxation. Located next to the Cox Convention Center, across from the Ford Center Arena, and just a few short blocks from the Bricktown Entertainment District, the Sheraton Oklahoma City Downtown Hotel is the metro's largest business and convention hotel.Why do friends and colleagues gather at Sheraton The proof is in our signature amenities. Get a great night's sleep on our signature Sheraton Sweet Sleeper℠ bed. Break a sweat in our fully equipped fitness center. Savor the authentic tastes of the Southwest at 1889 Land Run Cafe. Or leave your laptop at home and stay connected to work in our Link at Sheraton business center.Located just two blocks from the legendary nightlife of Bricktown, our hotel puts you in the center of fantastic Oklahoma City Attractions. Cheer on the OKC Thunder, learn about the brave men and women who tamed the Wild West at the National Cowboy & Western Heritage Museum. See the animals of the world at the Oklahoma City Zoo. Or press your luck at the Remington Park Racing Casino. ... more   less 
Number of rooms
385

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