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Sheraton Oklahoma City Downtown Hotel

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One North Broadway, Oklahoma City, OK 73102
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Breakfast for 2 Included
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Sheraton Oklahoma City Downtown Hotel
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482 Reviews from our TripAdvisor Community

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Traveler rating
    115
    146
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    47
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (81)
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Chapel Hill
Level Contributor
66 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 1 week ago

Overall, I had an excellent experience. The location is great, it was an easy 0.6 mile walk to Brick Town and 0.6 miles to the Oklahoma City National Memorial; the Museum of Art is even closer. My room was reasonably spacious, bed was excellent, room was quiet. My only complaint was the shower, it had the force of a fire... More 

Was this review helpful? Yes
DavidSSheratonOKC, General Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Dear Heels23, Thank you from the staff and management at Sheraton Downtown Oklahoma City for taking the time to provide us feedback. Having a friendly and welcoming staff, comfortable rooms and great amenities are some of the many goals we strive for. It is wonderful to hear that you overall enjoyed your stay and found our property location to be... More 

1 review
5 of 5 stars Reviewed 1 week ago

I stayed at this hotel for business travel and can't wait to visit again for a personal trip. They were remodeling, but we're great at accommodating throughout this transition. The staff was all very kind and well presented. I thoroughly enjoyed my stay... thanks to the fantastic employees, namely Jhantaè Bloomer and Katrina Valencerina. They were both very professional, considerate... More 

Was this review helpful? Yes
DavidSSheratonOKC, General Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Dear Brandon Alston H, Thank you from the staff and management at Sheraton Downtown Oklahoma City for taking the time to provide us feedback. Having a friendly and welcoming staff, comfortable rooms and great amenities are some of the many goals we strive for. It is wonderful to hear that our fantastic staff, especially Jhantae and Katrina were very kind... More 

Houston, Texas
1 review
5 of 5 stars Reviewed 1 week ago

Although the property is undergoing renovations in their public areas, the staff continues to deliver excellent customer service. Shout out to Colin, Customer Relations who is capable of diffusing and resolving any issues related to your stay from room charges, itinerary changes, accommodation changes, and the like. Looking forward to the benefits of SPG Membership. The restaurant has one of... More 

Was this review helpful? Yes
DavidSSheratonOKC, General Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Dear Anya E, Thank you from the staff and management at Sheraton Downtown Oklahoma City for taking the time to provide us feedback. Having a friendly and welcoming staff, comfortable rooms and great amenities are some of the many goals we strive for. It is wonderful to hear that our fantastic staff, especially Colin who was exceptional to assist you... More 

Houston, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I had a very pleasurable visit and stay at this hotel. The gentleman who checked me in was very helpful and took his time to ensure I was comfortable and let me know to call if I needed anything. I am sorry I did not get his name, but he was on duty around 1:00 pm on August 10, 2015.... More 

Was this review helpful? Yes 1
DavidSSheratonOKC, General Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Dear Dagmar C, Thank you from the staff and management at Sheraton Downtown Oklahoma City for taking the time to provide us feedback. Having a friendly and welcoming staff, comfortable rooms and great amenities are some of the many goals we strive for. It is wonderful to hear that our fantastic staff, especially Colin was helpful and made sure you... More 

Maryville, Tennessee
Level Contributor
60 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Here's a Sheraton that I recommend above many others. Sheraton's are generally consistent, but this one raises the bar. Perfectly clean, comfortable, quiet. Just nothing negative at all to say about this location.

Was this review helpful? Yes
DavidSSheratonOKC, General Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Dear D28martin05, Thank you from the staff and management at Sheraton Downtown Oklahoma City for taking the time to provide us feedback. Having a friendly and welcoming staff, comfortable rooms and great amenities are some of the many goals we strive for. It is wonderful to hear that you overall enjoyed your stay and found our property to be above... More 

San Antonio
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

While the hotel is a little older, it is well maintained and staffed with extremely nice and helpful people! I am an SPG Platinum (Ambassador) Member, and I stay in hotels around the world. This is the first time that I've written a review outside of SPG about one of their member hotels, because of the excellent service my family... More 

Was this review helpful? Yes 1
DavidSSheratonOKC, General Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Dear Bradley S, Thank you from the staff and management at Sheraton Downtown Oklahoma City for taking the time to provide us feedback. Having a friendly and welcoming staff, comfortable rooms and great amenities are some of the many goals we strive for. It is wonderful to hear that you received excellent service, especially from Colin. In addition, as a... More 

Gettysburg, Pennsylvania
Level Contributor
65 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nice hotel, typical for this type. The staff was very friendly & helpful, even let us check in at 11am, which was wonderful after catching an early morning flight. Valet guys were incredibly accommodating. Breakfast Buffet in restaurant was very good for $10 and pretty efficient considering there were a lot of guests attending a conference & therefore eating at... More 

Was this review helpful? Yes
DavidSSheratonOKC, General Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Dear GypsyGeorgia, Thank you from the staff and management at Sheraton Downtown Oklahoma City for taking the time to provide us feedback. Having a friendly and welcoming staff, comfortable rooms and great amenities are some of the many goals we strive for. It is wonderful to hear that you found our staff friendly and helpful, you enjoyed your breakfast and... More 

Kochi (Cochin), India
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I was looked after well by the staff. They were extremely courteous and helpful. I had requested for a King bed and got what I had requested for. Location is good and very peaceful. Of-course, being the Sheraton, I would have a expected a but more but had no reasons to complain. My over all experience was great.

Was this review helpful? Yes
DavidSSheratonOKC, General Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Dear Jp_mathew, Thank you from the staff and management at Sheraton Downtown Oklahoma City for taking the time to provide us feedback. Having a friendly and welcoming staff, comfortable rooms and great amenities are some of the many goals we strive for. It is wonderful to hear that our staff was courteous and helpful and that you enjoyed the peacefulness... More 

Ottawa, Canada
Level Contributor
44 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Not a particularly great hotel, although the staff was kind about our luggage which arrived late. Close to Chesapeake Arena (OKC Thunder) and to Brocktown, for good eats. Quiet night's sleep. Good valet.

Was this review helpful? Yes
DavidSSheratonOKC, General Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Dear Jay T, Thank you from the staff and management at Sheraton Downtown Oklahoma City for taking the time to provide us feedback. Having a friendly and welcoming staff, comfortable rooms and great amenities are some of the many goals we strive for. Our sincerest apologies that we did not meet your expectations. However, it is great to hear that... More 

Gladstone, Missouri
Level Contributor
40 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I expected far better from a Sheraton Branded Property. The room, while clean, lacked the amenities you come to expect at certain brands. The bath room was tiny, the stopper on the tub was missing. There was no safe or mini fridge in the room, just a bare bones room. That being said the bed was comfortable and well appointed,... More 

Was this review helpful? Yes
DavidSSheratonOKC, General Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Dear Gary B, Thank you from the staff and management at Sheraton Downtown Oklahoma City for taking the time to provide us feedback. Having a friendly and welcoming staff, comfortable rooms and great amenities are some of the many goals we strive for. It is wonderful to hear that you enjoyed the bed in your room and the breakfast buffet.... More 

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