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Sheraton Oklahoma City Downtown Hotel

3.5 of 5 One North Broadway, Oklahoma City, OK 73102
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Sheraton Oklahoma City Downtown Hotel
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Sheraton Oklahoma City Downtown Hotel
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379 reviews from our community

Traveler rating
    66
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    103
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    42
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Me and my daughter recently stayed here. She was in town for a interview and the company put us up at this Hotel. Was very nice! Not really use to staying at locations like this so it was a very pleasant stay but for two things. We were put on the 9th floor in a room adjacent to the elevator.... More 

Was this review helpful? Yes 1
Seminole, Oklahoma, United States
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Hotel staff pleasant, room ok, location great! BEWARE!!!!! READ fine print when utilizing valet service, they ARE NOT responsible for personal items left in your car while in "THEIR" possession! I should be thankful that the hundreds of dollars worth of Christmas gifts I had bought for my family was not stolen from the back of the vehicle I suppose...... More 

Was this review helpful? Yes 1
Oklahoma City, Oklahoma
Contributor
20 reviews 20 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed at the Sheraton (for the first time) on Friday night after attending the Justin Timberlake concert. We checked in at 5:00 and were promptly disappointed to learn the complimentary happy hour only runs Monday through Thursday verses every evening like other hotels in this price point. In addition, they do not have a shuttle that runs to Bricktown... More 

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Dear NWaggoner Your feedback assists us in our mission to continuously improve our offerings and guest satisfaction, so we thank you for your time in reviewing our hotel. I’m happy to hear of the comfort you experienced while staying with us. Thank you for your feedback regarding our amenities; I have taken note. On behalf of our entire team, I... More 

Toronto, Canada
Contributor
20 reviews 20 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

From the minute you walk in the door to the time you leave, the staff here are making sure your stay is an enjoyable one. Located opposite Cox Convention Centre, close to the Brickworks, 6 blocks from the bombing memorial. 2 Blocks from the Devon Tower. It's about $30 for a cab ride in from the airport. Beds are incredibly... More 

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ConcordHospitality, General Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Dear Xisplayer2013, We're happy to hear from you! It's great to know that you enjoyed our clean and comfortable rooms as well as our friendly associates. Please plan to visit us again the next time you travel to the area. Thank you for staying with us. Best, Gregg Pearson General Manager More 

texas
Top Contributor
151 reviews 151 reviews
83 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Had to stop in OKC for a quick visit to the University of Oklahoma campus. called ahead and was given preferential treatment which was nice. arrived to find that they had actually started redoing the hotel. many of the specifics of the hotel had been changed. first and foremost, the service is still very good. even when they are super... More 

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ConcordHospitality, General Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Dear shark4rk, Welcome back! We are thrilled to hear that we provided you with a great stay. Your kind review is appreciated and serves as encouragement to our team who work hard to deliver remarkable service. Thank you for selecting our hotel and for taking the time to share your experience. We look forward to your return. Best, Gregg Pearson... More 

Heavener, Oklahoma, United States
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 3, 2014

Parking/valet is a pain, but that is standard for each Bricktown hotel. You have a couple of parking options in addition to valet (which can take a bit of time). Loved the atmosphere and our room was very clean and comfy. Stayed one night in route to an OU game the next day.

Was this review helpful? Yes
ConcordHospitality, General Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Dear Nikki C, Your comfort is our top priority, so it’s wonderful to know your stay was pleasant. Thank you for taking the time to share your experience. We enjoy hearing that you found our service friendly, amenities ample and accommodations comfortable. We appreciate your review and recommendation and look forward to your return. Best, Gregg Pearson General Manager More 

Senior Contributor
27 reviews 27 reviews
27 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed November 3, 2014

This hotel is located directly across the street from where the thunder play. It is also just a few blocks from the restaurants and attractions in Bricktown. I have stayed at this hotel 15-20 times in the past few years. The rooms have been renovated and the club floor has as well. If you have gold status you have a... More 

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ConcordHospitality, General Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Dear Bobby212345, It is fantastic to hear that you enjoyed your stay! We thank you for your compliments. Each member of our team strives daily to provide positive guest experiences. I appreciate your feedback regarding our pool and I have taken note. Thank you for taking the time to share your review. Best, Gregg Pearson General Manager More 

Golden
Contributor
17 reviews 17 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 29, 2014

This is a pretty standard business traveler hotel. Nothing special about the place. Valet parking is very expensive, the valets are not very responsive and it takes a long time to get your car. Phone staff not very friendly, when calling to order room service I felt like I was bugging the woman on the phone. On the flip side,... More 

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Dear Jeff M, We’re happy to hear from you, and glad to know we are your hotel of choice in the area. Your feedback, which highlights both strengths and areas for improvement, allows us to serve our guests better. We appreciate you choosing our hotel while visiting. Thank you for your kind feedback and we look forward to your next... More 

Wichita, Kansas
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed October 28, 2014

We stayed for conferences over the weekend of October 24-26, 2014. The room was okay, we were on the 13th floor with access to club level. Room had 1 queen bed and a full I think. I only know it made for a tight fit come bedtime. There was no refrigerator or microwave. The bathroom was so small, after my... More 

Was this review helpful? Yes 2
ConcordHospitality, General Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Dear Heather B, I'm so sorry for your experience at our hotel; this certainly is not indicative of our norm. Please be assured I will be discussing your comments with our management team to work on immediate improvements. We take pride in providing the best accommodations and service so our lapses during your stay are being taken very seriously. I... More 

Cleveland, Texas
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 25, 2014

All the staff and people were nice. We had gone to a concert that evening and enjoyed the short walk to the Chesapeake Energy Arena, which was a short walk through the Cox convention center. Upon return there was a line at the elevators which we didn't mind waiting, but it turned ugly when some people cut in line and... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Dear sadiesnose, Thank you for sharing your kind review with us and other travelers. I'm so sorry that your stay was interrupted by noisy neighbors and unruly guests at the elevator; please forgive us. I’m glad you enjoyed our great location and friendly service. It’s encouraging to hear that our hard work is affecting the guest experience. Please visit us... More 

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Additional Information about Sheraton Oklahoma City Downtown Hotel

Address: One North Broadway, Oklahoma City, OK 73102
Phone Number:
Location: United States > Oklahoma > Oklahoma City
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Oklahoma City Downtown Hotel 3.5*
Number of rooms: 385
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Also Known As:
Sheraton Oklahoma City
Oklahoma City Sheraton
Hotel Style:
#39 Business Hotel in Oklahoma City

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