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All 141 Oklahoma City hotels

Sheraton Oklahoma City Downtown Hotel

3.5 of 5 Hotel   |   One North Broadway, Oklahoma City, OK 73102
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Ranked #66 of 141 Hotels in Oklahoma City
A recent review
4 of 5 stars reviewed 3 weeks ago
Sara S Oklahoma City, Oklahoma
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369 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Oklahoma City, Oklahoma
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I had a conference at the Cox Center two weeks ago. Whereas most of my coworkers stayed at the Renaissance accross the street, I chose to stay at this Sheraton because of positive previous experiences. I had a room on the club floor, which is clean and well-firnished. The lounge service had always been good, and this time it was... More

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Dear Sara S, We are so appreciative of your kind review. It is rewarding to know that you enjoyed our modern room, good food and friendly service. I appreciate your patience while our parking garage is updated. Your remarks serve as encouragement to our team who strive to provide a pleasant stay. Thank you for taking the time to share... More

Wichita, KS
Top Contributor
55 reviews 55 reviews
19 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I had a conference here over the weekend. From the valet to the front desk my experience was 5 star. I had a couple of very minor room issues that were handled fast and professionally. The room was clean and updated. Excellent TV quality. Great Wi-Fi in room and common areas. I had room service breakfast one morning that was... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Dear dresf, Our staff makes sincere hospitality their priority; I’m glad you enjoyed our friendly associates, clean room and amenities. Reflections like yours allow us to monitor and improve our guest experience. Thank you for your time in reviewing your stay, and we hope to host you again soon. Best, Gregg Pearson General Manager More

Seattle, Washington, United States
Contributor
19 reviews 19 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed at the Sheraton Oklahoma City for 6 nights a couple weeks ago. The hotel was about 25 minutes drive from the airport, but that wasn't terrible. I was actually working in Norman which is about 30 minutes south but wanted to be able to check out OKC and be closer to good restaurants and such. The hotel is... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Dear James M, Your feedback assists us in our mission to continuously improve our offerings and guest satisfaction, so we thank you for your time in reviewing our hotel. I’m happy to hear of the comfort you experienced due to our Sheraton consistency and great location. On behalf of our entire team, I thank you for your kind remarks. Please... More

Santa Cruz, California
Contributor
20 reviews 20 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed September 15, 2014

Just pay a little more and stay somewhere else. Upon arrival the valet told us we would have to use them to park our car overnight to the tune of $25. Why? Because their garage was being renovated so they had no self park. Alternate option? Walk in the dark to the Amtrack station and park there for $10. Not... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Dear jlhwebgal I’m sorry that our hotel and accommodations left you underwhelmed. Please accept my heartfelt apology for your experience; this is certainly not our standard. Guest satisfaction is our highest priority and I regret that we left you with a poor impression. Your feedback is welcomed as it encourages change for future stays. Thank you for taking the time... More

San Antonio, Texas
Top Contributor
136 reviews 136 reviews
35 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed September 14, 2014

hotel was as expected and it was close to Brick Town as well as other good restaurants. front desk was very helpful and friendly. they referred us to a wonderful Pho place, not to be missed as well as Kitchen right around the corner, great place to eat.

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Dear thefamilythattravels, I'm so glad you enjoyed your stay. It is wonderful to know that you found our location fun and our associates friendly. Your review and recommendation are welcomed and appreciated. Thank you for staying with us. Best, Gregg Pearson General Manager More

Stroudsburg, Pennsylvania
Top Contributor
54 reviews 54 reviews
5 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed September 10, 2014

Stayed here September 2013. The view could have been better, but the service was what I expected of a Sheraton Hotel. Rooms were clean, bug-free, and the staff was friendly, especially the bell-hops. Theft was not a problem at this hotel when I stayed.

Was this review helpful? Yes
ConcordHospitality, General Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Dear samgreat89, We are delighted that you took the time to write. Your review lets us know that your stay was enjoyable. Our team works hard to provide a pleasant stay, so we appreciate knowing you felt comfortable while traveling. We thank you for your patronage and hope to be your hotel of choice in the area. Best, Gregg Pearson... More

New York, New York, United States
2 reviews
2 of 5 stars Reviewed September 8, 2014

I stayed at this hotel for two weeks. As someone who travels for a living I stay at plenty of hotels and always try to be loyal to SPG. Unfortunately this hotel stay failed on so many fronts. The rooms are adequate and clean, though on the older end. The hotel gym has many broken machines, though if not busy... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Dear MickiNYC, We appreciate you taking the time to share your experience with us. My heartfelt apologies you found our associates insincere. Our associates strive to provide sincere hospitality and we clearly missed the mark. Additionally, I regret that you experienced issues with our internet. I appreciate you acknowledging our clean rooms and friendly bar staff. Thank you for your... More

Senior Contributor
32 reviews 32 reviews
23 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed September 6, 2014

Nice location and clean hotel. Right downtown and within walking distance of the famous river walk. Lots of great restaurants nearby. Bed was comfortable and we had a good experience here. Would return if we were in Oklahoma City again.

Was this review helpful? Yes
ConcordHospitality, General Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Dear Lindsey B, Thanks for your time in reviewing your experience. It’s encouraging to know you enjoyed our friendly service, location and accommodations. Your recommendation is appreciated; our associates work hard to provide a pleasant stay. We hope to host you again on a return visit. Best, Gregg Pearson General Manager More

Louisiana
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed September 3, 2014

This review would have been a five star had it not been for the parking garage renovations. We had to wait 15 to 20 minutes (sometimes longer) whenever we requested our car. I was there for an event, and they were terribly understaffed for the arrivals. We were told to leave our car with the key in it and a... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Dear drsjla, Thanks for your time in reviewing your experience. It’s encouraging to know you enjoyed our location and accommodations. Our associates work hard to provide a pleasant stay and your feedback, both positive and areas of improvement, assist us in that effort. We hope to host you again on a return visit. Best, Gregg Pearson General Manager More

Oklahoma City
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 2, 2014

Booked this hotel because it was so near the venue of the family wedding I was attending that weekend. The staff was very friendly and helpful. I'm giving only 4 stars because the parking garage is under construction and made parking very difficult. However, the staff offered to several nearby lots to park in, as well as valet parking. Otherwise,... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Dear Emily M, Your feedback is welcomed and appreciated. Reflections like yours, which highlight strengths and opportunities, allow us to monitor and improve our guest experience. I’m glad to hear you enjoyed our friendly service and comfortable accommodations. Thank you for your time in reviewing your experience, and we hope to host you again soon. Best, Gregg Pearson General Manager More

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Additional Information about Sheraton Oklahoma City Downtown Hotel

Address: One North Broadway, Oklahoma City, OK 73102
Phone Number:
Location: United States > Oklahoma > Oklahoma City
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Oklahoma City Downtown Hotel 3.5*
Number of rooms: 385
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Also Known As:
Sheraton Oklahoma City
Oklahoma City Sheraton

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