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All 140 Oklahoma City hotels

Sheraton Oklahoma City Downtown Hotel

3.5 of 5 Hotel   |   One North Broadway, Oklahoma City, OK 73102
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Ranked #69 of 140 Hotels in Oklahoma City
A recent review
4 of 5 stars reviewed 1 week ago
thefamilythattravels San Antonio, Texas
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366 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Santa Cruz, California
Contributor
19 reviews 19 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 1 week ago

Just pay a little more and stay somewhere else. Upon arrival the valet told us we would have to use them to park our car overnight to the tune of $25. Why? Because their garage was being renovated so they had no self park. Alternate option? Walk in the dark to the Amtrack station and park there for $10. Not... More

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ConcordHospitality, General Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Dear jlhwebgal I’m sorry that our hotel and accommodations left you underwhelmed. Please accept my heartfelt apology for your experience; this is certainly not our standard. Guest satisfaction is our highest priority and I regret that we left you with a poor impression. Your feedback is welcomed as it encourages change for future stays. Thank you for taking the time... More

San Antonio, Texas
Top Contributor
119 reviews 119 reviews
34 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 1 week ago

hotel was as expected and it was close to Brick Town as well as other good restaurants. front desk was very helpful and friendly. they referred us to a wonderful Pho place, not to be missed as well as Kitchen right around the corner, great place to eat.

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Dear thefamilythattravels, I'm so glad you enjoyed your stay. It is wonderful to know that you found our location fun and our associates friendly. Your review and recommendation are welcomed and appreciated. Thank you for staying with us. Best, Gregg Pearson General Manager More

Stroudsburg, Pennsylvania
Top Contributor
54 reviews 54 reviews
5 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here September 2013. The view could have been better, but the service was what I expected of a Sheraton Hotel. Rooms were clean, bug-free, and the staff was friendly, especially the bell-hops. Theft was not a problem at this hotel when I stayed.

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ConcordHospitality, General Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Dear samgreat89, We are delighted that you took the time to write. Your review lets us know that your stay was enjoyable. Our team works hard to provide a pleasant stay, so we appreciate knowing you felt comfortable while traveling. We thank you for your patronage and hope to be your hotel of choice in the area. Best, Gregg Pearson... More

New York, New York, United States
2 reviews
2 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel for two weeks. As someone who travels for a living I stay at plenty of hotels and always try to be loyal to SPG. Unfortunately this hotel stay failed on so many fronts. The rooms are adequate and clean, though on the older end. The hotel gym has many broken machines, though if not busy... More

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ConcordHospitality, General Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Dear MickiNYC, We appreciate you taking the time to share your experience with us. My heartfelt apologies you found our associates insincere. Our associates strive to provide sincere hospitality and we clearly missed the mark. Additionally, I regret that you experienced issues with our internet. I appreciate you acknowledging our clean rooms and friendly bar staff. Thank you for your... More

Senior Contributor
32 reviews 32 reviews
23 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Nice location and clean hotel. Right downtown and within walking distance of the famous river walk. Lots of great restaurants nearby. Bed was comfortable and we had a good experience here. Would return if we were in Oklahoma City again.

Was this review helpful? Yes
ConcordHospitality, General Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Dear Lindsey B, Thanks for your time in reviewing your experience. It’s encouraging to know you enjoyed our friendly service, location and accommodations. Your recommendation is appreciated; our associates work hard to provide a pleasant stay. We hope to host you again on a return visit. Best, Gregg Pearson General Manager More

Louisiana
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This review would have been a five star had it not been for the parking garage renovations. We had to wait 15 to 20 minutes (sometimes longer) whenever we requested our car. I was there for an event, and they were terribly understaffed for the arrivals. We were told to leave our car with the key in it and a... More

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ConcordHospitality, General Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Dear drsjla, Thanks for your time in reviewing your experience. It’s encouraging to know you enjoyed our location and accommodations. Our associates work hard to provide a pleasant stay and your feedback, both positive and areas of improvement, assist us in that effort. We hope to host you again on a return visit. Best, Gregg Pearson General Manager More

Oklahoma City
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Booked this hotel because it was so near the venue of the family wedding I was attending that weekend. The staff was very friendly and helpful. I'm giving only 4 stars because the parking garage is under construction and made parking very difficult. However, the staff offered to several nearby lots to park in, as well as valet parking. Otherwise,... More

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ConcordHospitality, General Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Dear Emily M, Your feedback is welcomed and appreciated. Reflections like yours, which highlight strengths and opportunities, allow us to monitor and improve our guest experience. I’m glad to hear you enjoyed our friendly service and comfortable accommodations. Thank you for your time in reviewing your experience, and we hope to host you again soon. Best, Gregg Pearson General Manager More

Owasso
Top Contributor
77 reviews 77 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed here for the recently for the Red Dirt Book Signing Event. Overall I had a good experience with the hotel, though I have a few serious complaints. My biggest complaint is parking. Apparently the parking garage is currently under renovations and they are charging $25 for valet parking. $25 dollars?!?! That is outrageous! The average parking in the... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Dear hkay_h, Thank you for acknowledging your good experience overall even though you were not completely satisfied with our service and parking. I’m glad you enjoyed our accommodations, pool, bar service and location. I’m sorry for the frustration you experienced with banquet service and our parking garage renovation; please forgive us. We strive to provide sincere hospitality and we clearly... More

Clinton, Oklahoma
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed 3 weeks ago

On August 22, 2014, we stayed at the Sheraton in downtown Oklahoma City. We were greatly disappointed, as we had spent $226.00 for a deluxe room. There were 2 full size beds, one chair and one office chair. No couch, no mini fridge. The bathroom was really small. The room was so small it was just a path around the... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Dear OkieDana, I’m sorry that you did not find us to be a good value and that our accommodations were not to your liking. Guest satisfaction is our highest priority and I regret that we left you with a poor impression. Your feedback is welcomed as it encourages change for future stays. Thank you for taking the time to share... More

Jacksonville
Contributor
12 reviews 12 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

If you've not joined SPG, doing so will net you a $169 room for $109! We're talking a room by Sheraton! Located two blocks from the Brick Town district, this hotel greets you like family as you pull in under their expansive canopy and park doorside. Entering the lobby, greet staff will direct you to wall-to-wall smiling check-in staff. Your... More

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Dear marshstate, We are happy to hear from you and value your kind review. It is encouraging to know that your stay was enjoyable; we work hard to provide a pleasant experience. Your comments are welcomed as they foster change for the better. We appreciate being a part of your trip! Best, Gregg Pearson General Manager More

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Additional Information about Sheraton Oklahoma City Downtown Hotel

Address: One North Broadway, Oklahoma City, OK 73102
Phone Number:
Location: United States > Oklahoma > Oklahoma City
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Oklahoma City Downtown Hotel 3.5*
Number of rooms: 385
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Also Known As:
Sheraton Oklahoma City
Oklahoma City Sheraton

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