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All 143 Oklahoma City hotels

Sheraton Oklahoma City Downtown Hotel

3.5 of 5 Hotel   |   One North Broadway, Oklahoma City, OK 73102
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Ranked #69 of 143 Hotels in Oklahoma City
A recent review
4 of 5 stars reviewed 6 days ago
Xisplayer2013 Toronto, Canada
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376 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Toronto, Canada
Contributor
20 reviews 20 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

From the minute you walk in the door to the time you leave, the staff here are making sure your stay is an enjoyable one. Located opposite Cox Convention Centre, close to the Brickworks, 6 blocks from the bombing memorial. 2 Blocks from the Devon Tower. It's about $30 for a cab ride in from the airport. Beds are incredibly... More

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ConcordHospitality, General Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Dear Xisplayer2013, We're happy to hear from you! It's great to know that you enjoyed our clean and comfortable rooms as well as our friendly associates. Please plan to visit us again the next time you travel to the area. Thank you for staying with us. Best, Gregg Pearson General Manager More

texas
Top Contributor
151 reviews 151 reviews
83 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Had to stop in OKC for a quick visit to the University of Oklahoma campus. called ahead and was given preferential treatment which was nice. arrived to find that they had actually started redoing the hotel. many of the specifics of the hotel had been changed. first and foremost, the service is still very good. even when they are super... More

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ConcordHospitality, General Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Dear shark4rk, Welcome back! We are thrilled to hear that we provided you with a great stay. Your kind review is appreciated and serves as encouragement to our team who work hard to deliver remarkable service. Thank you for selecting our hotel and for taking the time to share your experience. We look forward to your return. Best, Gregg Pearson... More

Heavener, Oklahoma, United States
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

Parking/valet is a pain, but that is standard for each Bricktown hotel. You have a couple of parking options in addition to valet (which can take a bit of time). Loved the atmosphere and our room was very clean and comfy. Stayed one night in route to an OU game the next day.

Was this review helpful? Yes
ConcordHospitality, General Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Dear Nikki C, Your comfort is our top priority, so it’s wonderful to know your stay was pleasant. Thank you for taking the time to share your experience. We enjoy hearing that you found our service friendly, amenities ample and accommodations comfortable. We appreciate your review and recommendation and look forward to your return. Best, Gregg Pearson General Manager More

Senior Contributor
26 reviews 26 reviews
26 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is located directly across the street from where the thunder play. It is also just a few blocks from the restaurants and attractions in Bricktown. I have stayed at this hotel 15-20 times in the past few years. The rooms have been renovated and the club floor has as well. If you have gold status you have a... More

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ConcordHospitality, General Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Dear Bobby212345, It is fantastic to hear that you enjoyed your stay! We thank you for your compliments. Each member of our team strives daily to provide positive guest experiences. I appreciate your feedback regarding our pool and I have taken note. Thank you for taking the time to share your review. Best, Gregg Pearson General Manager More

Golden
Contributor
16 reviews 16 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This is a pretty standard business traveler hotel. Nothing special about the place. Valet parking is very expensive, the valets are not very responsive and it takes a long time to get your car. Phone staff not very friendly, when calling to order room service I felt like I was bugging the woman on the phone. On the flip side,... More

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Dear Jeff M, We’re happy to hear from you, and glad to know we are your hotel of choice in the area. Your feedback, which highlights both strengths and areas for improvement, allows us to serve our guests better. We appreciate you choosing our hotel while visiting. Thank you for your kind feedback and we look forward to your next... More

Wichita, Kansas
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We stayed for conferences over the weekend of October 24-26, 2014. The room was okay, we were on the 13th floor with access to club level. Room had 1 queen bed and a full I think. I only know it made for a tight fit come bedtime. There was no refrigerator or microwave. The bathroom was so small, after my... More

Was this review helpful? Yes 2
ConcordHospitality, General Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Dear Heather B, I'm so sorry for your experience at our hotel; this certainly is not indicative of our norm. Please be assured I will be discussing your comments with our management team to work on immediate improvements. We take pride in providing the best accommodations and service so our lapses during your stay are being taken very seriously. I... More

Cleveland, Texas
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

All the staff and people were nice. We had gone to a concert that evening and enjoyed the short walk to the Chesapeake Energy Arena, which was a short walk through the Cox convention center. Upon return there was a line at the elevators which we didn't mind waiting, but it turned ugly when some people cut in line and... More

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ConcordHospitality, General Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Dear sadiesnose, Thank you for sharing your kind review with us and other travelers. I'm so sorry that your stay was interrupted by noisy neighbors and unruly guests at the elevator; please forgive us. I’m glad you enjoyed our great location and friendly service. It’s encouraging to hear that our hard work is affecting the guest experience. Please visit us... More

Oklahoma City, Oklahoma
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed September 29, 2014

I had a conference at the Cox Center two weeks ago. Whereas most of my coworkers stayed at the Renaissance accross the street, I chose to stay at this Sheraton because of positive previous experiences. I had a room on the club floor, which is clean and well-firnished. The lounge service had always been good, and this time it was... More

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Dear Sara S, We are so appreciative of your kind review. It is rewarding to know that you enjoyed our modern room, good food and friendly service. I appreciate your patience while our parking garage is updated. Your remarks serve as encouragement to our team who strive to provide a pleasant stay. Thank you for taking the time to share... More

Wichita, KS
Top Contributor
55 reviews 55 reviews
19 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed September 28, 2014

I had a conference here over the weekend. From the valet to the front desk my experience was 5 star. I had a couple of very minor room issues that were handled fast and professionally. The room was clean and updated. Excellent TV quality. Great Wi-Fi in room and common areas. I had room service breakfast one morning that was... More

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Dear dresf, Our staff makes sincere hospitality their priority; I’m glad you enjoyed our friendly associates, clean room and amenities. Reflections like yours allow us to monitor and improve our guest experience. Thank you for your time in reviewing your stay, and we hope to host you again soon. Best, Gregg Pearson General Manager More

Seattle, Washington, United States
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed September 23, 2014

I stayed at the Sheraton Oklahoma City for 6 nights a couple weeks ago. The hotel was about 25 minutes drive from the airport, but that wasn't terrible. I was actually working in Norman which is about 30 minutes south but wanted to be able to check out OKC and be closer to good restaurants and such. The hotel is... More

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Dear James M, Your feedback assists us in our mission to continuously improve our offerings and guest satisfaction, so we thank you for your time in reviewing our hotel. I’m happy to hear of the comfort you experienced due to our Sheraton consistency and great location. On behalf of our entire team, I thank you for your kind remarks. Please... More

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Additional Information about Sheraton Oklahoma City Downtown Hotel

Address: One North Broadway, Oklahoma City, OK 73102
Phone Number:
Location: United States > Oklahoma > Oklahoma City
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Oklahoma City Downtown Hotel 3.5*
Number of rooms: 385
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Also Known As:
Sheraton Oklahoma City
Oklahoma City Sheraton

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