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Sheraton Oklahoma City Downtown Hotel

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One North Broadway, Oklahoma City, OK 73102
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Sheraton Oklahoma City Downtown Hotel
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Sheraton Oklahoma City Downtown Hotel
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433 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Oklahoma City, Oklahoma
2 reviews
5 of 5 stars Reviewed yesterday NEW

I spend at least 150 nights a year in hotels within the U.S.A. and internationally on business. When I travel for personal reasons, I always appreciate a great value for reasonable cost, and expect an extremely clean, quiet, and well-equipped hotel. This is one of the best Sheraton-branded properties that I have ever stayed at domestically. Very nicely remodeled, extremely... More 

Was this review helpful? Yes
New York City, New York
1 review
5 of 5 stars Reviewed 3 days ago NEW

The hotel staff on this hotel is unbeatable in the OKC area! They are very courteous and respond to the guest concerns and requests. Anytime you will need action to your room, for example the heat is not working, they ensure that the job is done and ready for you the next day. The staff on this hotel is very... More 

Was this review helpful? Yes
DavidSSheratonOKC, General Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Hello bikernyc77, Thank you from the staff and management at Sheraton Downtown Oklahoma City for taking the time to provide us feedback. Having a friendly and welcoming staff, comfortable rooms and great amenities are some of the many goals we strive for. We are happy to hear that you found the staff to be prompt when responding to your needs... More 

Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed 3 days ago NEW

I have been staying at the Sheraton weekly over the past year and this place has truly become my home away from home. The staff all greet you respectfully with a smile and are always willing to do the little things to make my day a bit easier. Despite being away from my family those four days, I look forward... More 

Was this review helpful? Yes
DavidSSheratonOKC, General Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Hello Paul J, Thank you from the staff and management at Sheraton Downtown Oklahoma City for taking the time to provide us feedback. Having a friendly and welcoming staff, comfortable rooms and great amenities are some of the many goals we strive for. We are happy to hear that you found the staff to be respectful and willing to go... More 

Ankara, Turkey
Top Contributor
57 reviews 57 reviews
19 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We spent two nights here. The room was nice and comfortable. The staff was nice. We had a small dog with us. He was allowed to stay at no extra cost. There was an area specifically for walking dogs. It's a good location and no complaints!

Was this review helpful? Yes
DavidSSheratonOKC, General Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Hello jdobson007, Thank you from the staff and management at Sheraton Downtown Oklahoma City for taking the time to provide us feedback. Having a friendly and welcoming staff, comfortable rooms and great amenities are some of the many goals we strive for. We are happy to hear that you found the staff to be nice and welcoming to pet lovers... More 

Contributor
15 reviews 15 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Centrally located to the best OKC has to offer, this was a beautiful and restful place to call home for the week. The room was clean and spacious. The staff were very helpful! I would stay there again in the future.

Was this review helpful? Yes
DavidSSheratonOKC, General Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Hello Talyoung03, Thank you from the staff and management at Sheraton Downtown Oklahoma City for taking the time to provide us feedback. Having a friendly and welcoming staff, comfortable rooms and great amenities are some of the many goals we strive for. We are happy to hear that you found the staff to be helpful and that our property clean... More 

Little Rock, Arkansas
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 4 days ago NEW

the hotel staff was very friendly and accomodating. However, the remodeling caused the water to become redd abd orevented guests from taking showers and drinking. The management and check in personnel reimbursed us for 1 night's stay.

Was this review helpful? Yes
DavidSSheratonOKC, General Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Hello carollb114, Thank you for providing feedback concerning your most recent experience at the Sheraton Hotel Downtown Oklahoma City. Please accept my most sincere apologies for the obvious frustrations you experienced while you were our guest. I appreciate you detailing the problems you encountered and I hope that will accept my personal apology for the inconvenience of our remodel imposed... More 

Marblemount, Washington
Senior Contributor
37 reviews 37 reviews
35 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This was the best hotel stay I've had in some time. Every staff member was helpful and cheery - particularly the valets (even though I didn't use them) and the front desk. The room and bed were impeccable. The breakfast was delicious. This hotel could not do anything better. I will go out of my way to stay here again.

Was this review helpful? Yes
DavidSSheratonOKC, General Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Hello marblemount, Thank you from the staff and management at Sheraton Downtown Oklahoma City for taking the time to provide us feedback. Having a friendly and welcoming staff, comfortable rooms and great amenities are some of the many goals we strive for. My staff and I are happy to hear that you encountered a happy and cheerful staff and that... More 

Los Angeles, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed 5 days ago NEW

Traveling on business does not count if there is a Thunder game in town. Even when an associate tells the front desk that their co-worker will be arriving soon, despite having a confirmed reservation, hotel gives way the room. I understand that it happens, did not make a scene or embarrass the front desk. Kept it very professional but made... More 

Was this review helpful? Yes
DavidSSheratonOKC, General Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Hello 305glee2015, Thank you for providing feedback concerning your most recent experience at the Sheraton Hotel Downtown Oklahoma City. Please accept my most sincere apologies for the obvious frustrations you experienced while you were our guest. I appreciate you detailing the problems you encountered and I hope that will accept my personal apology for the shortcomings and the inability to... More 

Chicago, Illinois
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I have to stay that the best thing about this hotel is their responsive staff. They are very quick to accommodate any requests or solve whatever issues you are having. Colin at the front desk is great and so is the hotel manager, Rafael. There are many others who will do their best to ensure that your stay goes smoothly.... More 

Was this review helpful? Yes
DavidSSheratonOKC, General Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Hello nmestets, Thank you from the staff and management at Sheraton Downtown Oklahoma City for taking the time to provide us feedback. Having a friendly and welcoming staff, comfortable rooms and great amenities are some of the many goals we strive for. My staff and I are happy to hear that you encountered our staff to be helpful and accommodating,... More 

Enid, Oklahoma, United States
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Always a great stay!I have stayed here many times over the years. Sometimes you can get better rates than others. Your best luck is bidding on Priceline. The rooms are always clean with great linens and very comfortable beds. Service is always spot on as well. But I have to say the best selling point is it's location. Just steps... More 

Was this review helpful? Yes
DavidSSheratonOKC, General Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Hello Amber S, Thank you from the staff and management at Sheraton Downtown Oklahoma City for taking the time to provide us feedback. Having a friendly and welcoming staff, comfortable rooms and great amenities are some of the many goals we strive for. My staff and I are happy to hear that you encountered great service and a clean and... More 

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