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Sheraton Oklahoma City Downtown Hotel

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One North Broadway, Oklahoma City, OK 73102
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Sheraton Oklahoma City Downtown Hotel
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Sheraton Oklahoma City Downtown Hotel
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457 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Dallas, Texas
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We were greeted warmly at check-in with great service. The rooms were well updated and the veiw was good. They were over my expectancy. The beds were also very comfortable. It was conveniently located in downtown near Boctanical Gardens and Bricktown. Housekeeping came a little later than I expected but, they were very kind. the breakfast buffet was delicious and... More 

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san diego
Level Contributor
76 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We were greeted by the bellman, valet, and concierge as our first representation of the hotel. They definitely put their best foot forward. Very friendly and helpful. The desk was quick and efficient and had our keys waiting. The rooms were clean and large. A little old fashion in the layout especially with the small bathrooms, but the finishes were... More 

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Addis Ababa, Ethiopia
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

When we pulled up to the main entrance to ask where the parking garage was, a man was there and gave perfect directions to us to not only park, but to also get into the hotel from the parking garage. When we walked up to the front desk to be checked in, we didn't necessarily receive a warm welcome, but... More 

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Norman, OK
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I stayed 3 nights for business. My room was clean and the bed was comfortable. The location is excellent- walking distance to all of the restaurants in Bricktown. Unfortunately, the walls are very thin and my neighbor was an older man who spoke loudly in the night.

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DavidSSheratonOKC, General Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Hello Melody TS, Thank you from the staff and management at Sheraton Downtown Oklahoma City for taking the time to provide us feedback. Having a friendly and welcoming staff, comfortable rooms and great amenities are some of the many goals we strive for. We are happy to hear that you found a clean and comfortable room, and our location to... More 

Michigan
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The rooms are decent sized. The pool gets a lot of sun for a downtown hotel! However, when I stayed, they were adding acid to the pool and I was told I couldn't get in until it neutralized. Thank God! The gym is nice. Lobby is inviting. The location of the hotel is great!

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DavidSSheratonOKC, General Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Hello Flying Away Together, Thank you from the staff and management at Sheraton Downtown Oklahoma City for taking the time to provide us feedback. Having a friendly and welcoming staff, comfortable rooms and great amenities are some of the many goals we strive for. We are happy to hear that you enjoyed your room, the gym, you found the lobby... More 

Salem, Oregon
5 of 5 stars Reviewed 5 days ago NEW

We were wowed by the attentive, friendly and generous staff at this beautiful hotel. Colin at the front desk began a cascade of quality service, followed by Raphael, a humble and elegant ever-presence who we later learned is the Director of Operations. David, the hotel manager, invites guests to contact him for feedback and comments. I tested his invitation by... More 

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DavidSSheratonOKC, General Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Hello JLB1085, Thank you from the staff and management at Sheraton Downtown Oklahoma City for taking the time to provide us feedback. Having a friendly and welcoming staff, comfortable rooms and great amenities are some of the many goals we strive for. We are happy to hear that you encountered an attentive staff, especially from Colin and Rafael. In addition,... More 

Liverpool, United Kingdom
Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Would definitely recommend if staying in the city. Really friendly staff. Clean and spacious rooms. (Bathroom quite tiny but does all it needs to.) comfortable bed and quiet. Short walk to bricktown an up and coming area with lots of bars and restaurants.

Was this review helpful? Yes
DavidSSheratonOKC, General Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Hello julie h, Thank you from the staff and management at Sheraton Downtown Oklahoma City for taking the time to provide us feedback. Having a friendly and welcoming staff, comfortable rooms and great amenities are some of the many goals we strive for. It is great to hear that you encountered a friendly staff, spacious rooms, and that it is... More 

Manitou Springs
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

First of all the best part of my stay at the Sheraton OKC downtown is the staff. The first person who greeted me with a warm welcome, and who helped me the most, was Jhantae at the front desk. The other employees I should mention as really helpful were Katrina and Colin, also at the front desk, and, if I... More 

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DavidSSheratonOKC, General Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Hello Flulanoelsegundo, Thank you from the staff and management at Sheraton Downtown Oklahoma City for taking the time to provide us feedback. Having a friendly and welcoming staff, comfortable rooms and great amenities are some of the many goals we strive for. We are happy to hear that you enjoyed our wonderful staff, especially Jhantae, Katrina, Colin and Veronica, and... More 

Phoenix, Arizona
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

From the moment we stepped on the SPG carpet at check in, Colin made us feel like royalty. He quickly explained the Gold benefits at check in. Our room was immaculate. The breakfast for Gold members exceptional as well as the hostess for breakfast. The concierge desk was extremely helpful in giving us directions to the Memorial and Museum. Nothing... More 

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DavidSSheratonOKC, General Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Hello Marina 1951, Thank you from the staff and management at Sheraton Downtown Oklahoma City for taking the time to provide us feedback. Having a friendly and welcoming staff, comfortable rooms and great amenities are some of the many goals we strive for. We are happy to hear that you felt like royalty when you arrived to the hotel, enjoyed... More 

London, United Kingdom
Level Contributor
61 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed as part of a group trip. Rooms are clean, comfortable and spacious. Staff were helpful in pointing out places of interest and organising taxis. Located within walking distance of entertainment area of Bricktown an key tourist sites.

Was this review helpful? Yes
DavidSSheratonOKC, General Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Hello Vidi_10, Thank you from the staff and management at Sheraton Downtown Oklahoma City for taking the time to provide us feedback. Having a friendly and welcoming staff, comfortable rooms and great amenities are some of the many goals we strive for. We are happy to hear that you found a clean and comfortable room, helpful staff and guidance to... More 

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