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TownePlace Suites Oklahoma City Airport

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4601 SW 15th Street, Oklahoma City, OK 73108
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1 room 1 guest
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TownePlace Suites Oklahoma City Airport
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26 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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Derby, Kansas
1 review
2 of 5 stars Reviewed 3 weeks ago

This hotel would be acceptable for up to a couple of nights, however our experience as guests for 18 days was far below satisfactory. My wife and I are Marriott rewards members and were looking forward to staying here during our business trip. We understand that our experience may not be typical, but we are very disappointed nonetheless. Pros: GM... More 

Was this review helpful? Yes
paul b, General Manager at TownePlace Suites Oklahoma City Airport, responded to this review

Thank you so much for your comments. I am so sorry we did not live up to yours or our expectations during your stay. I feel awful that we let you down. The issue with AC unit has been corrected I am so sorry we were unable to get it to 100% before your departure. I have addressed the other... More 

Clarkston, Michigan
Level Contributor
60 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here during a tennis tournament for 6 nights. The staff was friendly and responsive whenever we needed anything; the room was spacious with kitchenette, plenty of outlets for devices and comfortable beds. The location was convenient to the airport, restaurants etc. Lots of hotels in the area. Used fitness facility and laundry - both good. No complaints, would... More 

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Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed July 1, 2015

My husband and I was in town visiting family and stayed at TownPlace Suites for one night the hotel was nice and clean, love the décor, I loved the sleeper sofa in the room loved the design and very comfortable. I was very disappointed at check-in the front desk clerk was not there and was missing for about 5-10 minutes,... More 

Was this review helpful? Yes
paul b, General Manager at TownePlace Suites Oklahoma City Airport, responded to this review

Thank you for sharing your experience with us. I can imagine your frustration during your check in. I apologize for the lack of attention you recieved. I am shocked because this is not typical. I have shared your feedback with the appropriate hotel team to ensure that this remain an isolated issue. I do hope you will come back and... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 21, 2015

My significant other and I stayed here for two nights for business. The hotel is a new build it seems. The staff was training some new team members but where all very friendly. The new guys actually seemed friendlier than the veteran staff. I read some of the complaints others made about the hotel. There are no bath tubs, at... More 

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Texas
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed May 12, 2015

Checked in and my business partner he had to stay next door at another hotel as they oversold this one. The front desk lady couldn't even get off the phone to talk to me and just handed me a key. No hello or welcome. I got to the room and too bad it smelled bad, real bad as it was... More 

Was this review helpful? Yes 1
paul b, General Manager at TownePlace Suites Oklahoma City Airport, responded to this review

Thank you for taking the time to share your recent experience at our hotel. One of our key priorities is to provide the highest level of friendly and courteous service. While it was a pleasure having you here as our guest, your feedback regarding the service our team provided caught my attention. I am very sorry to learn that the... More 

Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed April 12, 2015

We stayed two days here. The two room suite was not as clean as it should be in my opinion. No bath tub just shower and ours leaked out. It didn't seal. The breakfast was very basic not a lot to choose from. Staff very nice in the evening morning staff didn't greet us at all. Comfy beds. We would... More 

Was this review helpful? Yes
paul b, General Manager at TownePlace Suites Oklahoma City Airport, responded to this review

Thank you for sharing your thoughts with us. I review all comments and share them with the team to celebrate success and to focus on areas where improvement is needed. I would love the opportunity to discuss your experience with us in more detail. Please feel free to reach out to me directly at the hotel at (405) 600-9988 ext... More 

Oklahoma City, Oklahoma, United States
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed March 30, 2015

My in-laws and their two granddaughters (6 & 12) stayed at this hotel while in town for a long weekend visit. They stayed in a 2-bedroom suite and were thrilled with how spacious it was. The suite was perfect for giving the kids (and grandparents!) a little bit of privacy. The grandparents enjoyed having the refrigerator and full kitchen so... More 

Was this review helpful? Yes 1
Level Contributor
111 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 227 helpful votes
5 of 5 stars Reviewed March 17, 2015

We chose TownePlace because of its awesome pet policy (accepts pets). Despite allowing pets, the property is extremely clean and smells great - you'd never know a puppy could be in the next room! The property is right off the main road, right between the Airport & main highway. Breakfast was waffles, cereal, muffins, bagels and yogurt. (No other hot... More 

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paul b, General Manager at TownePlace Suites Oklahoma City Airport, responded to this review

The Towneplace Suites OKC Airport would like to thank you and your little furry friend for being our guest. We appreciate you sharing your feedback on our hotel. In a few months, The Towneplace Suites OKC Airport will be adding hot items to our complimentary breakfast. I hope you will have the opportunity to vist us then and let us... More 

Scottsdale, Arizona
Level Contributor
48 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed February 18, 2015

My regular hotel was full so I tried the TownePlace Suites. It's new and clean, rooms are smaller than Residence Inn and Homewood, but you do have a nice little kitchen with a full size coffee maker/frig. Rooms are well laid out, you can watch TV from the couch or bed. Nice location, good restaurants within walking distance and handy... More 

Was this review helpful? Yes
paul b, General Manager at TownePlace Suites Oklahoma City Airport, responded to this review

Thank you for your valuable feedback. I wanted to share that by June 15th of this year, we will be changing our breakfast offerings. These changes will include offering hot items and will still be complimentary. Please come back and visit us and tell us what you think of the changes. Once again thank you for sharing your comments. More 

Auckland, New Zealand
Level Contributor
340 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
4 of 5 stars Reviewed November 20, 2014

I choose a room facing the river and it was quiet as expected.There is not much you can walk to in this area, but with a car OK city is easily accessible. i had no problems with the AC but perhaps we were lucky.

Was this review helpful? Yes 2
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