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BEST WESTERN PLUS Barsana Hotel & Suites

Certificate of Excellence
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7701 C.A. Henderson Blvd, Oklahoma City, OK 73139
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BEST WESTERN PLUS Barsana Hotel & Suites
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BEST WESTERN PLUS Barsana Hotel & Suites
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156 reviews from our community

Traveler rating
    79
    49
    12
    10
    6
See reviews for
60
39
9
34
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
  • All months
    (156)
  • Mar-May only
    (49)
  • Jun-Aug only
    (50)
  • Sep-Nov only
    (34)
  • Dec-Feb only
    (23)
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Portland, Oregon, United States
Contributor
16 reviews 16 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

There was no hot tub, some parts of the hotel looked like they'd been used hard but overall a successful stay. Breakfast had real eggs which are always appreciated. The Internet was speedy enough and reliable. There are a lot of dining options nearby.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Very nice hotel. Clean, professional staff, good breakfast, good location. My son and I got to this hotel at 1:45 pm. The hotel was full the night before because of snow and ice. The pushed to get an appropriate room and get us in so we could go out on an appointment. The hotel front desk was very accommodating. We... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
GuestServicesPro, Guest Relations Manager at BEST WESTERN PLUS Barsana Hotel & Suites, responded to this review

Dear danielcN7903IL, On behalf of the staff at the Best Western Plus Barsana Hotel and Suites, I would like to thank you for your kind words. I have shared your comments with the entire team and it brought a smile to there face. We hope to see you again in the near future. Safe Travels. More 

Raleigh, North Carolina
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Our first room smelled like cigarette smoke. Killed a bug in second room. Realized it was a bed bug when my husband had bites all over him the next day (and I realized what a bed bug looks like). In addition, there was a toenail on the floor (gross!). Called after we left to tell them about the bedbugs and... More 

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GuestServicesPro, Guest Relations Manager at BEST WESTERN PLUS Barsana Hotel & Suites, responded to this review

Dear AF33, Thank you for sharing your concerns. It is very valuable to us. We are truly sorry about your stay. We have called our professional pest control company to do a through inspection in the entire building. We also held an immediate meeting with our housekeeping staff and addressed the cleanliness issue. This is not acceptable and we hold... More 

Littleton, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 23, 2015

The hotel was clean and well kept. The breakfast hot and fresh. My only complaint was the staff did not seem to want to do there job. I felt the staff was not really concerned about customer service and did not see one staff member smile the entire stay.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
GuestServicesPro, Guest Relations Manager at BEST WESTERN PLUS Barsana Hotel & Suites, responded to this review

Dear Aaron S., Thank you for your praise and concern. I have shared this with the entire staff. They were delighted to hear comments. We also discussed the customer service concern in detail. Your feedback is valuable to us and helps us make the corrections were needed. We hope to see you in the near future. More 

Greenwood, Arkansas
Contributor
14 reviews 14 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 7, 2015

We stayed one night while visiting OKC. The breakfast was really good - biscuits were soft, bacon was crispy, eggs were perfect, waffles were good. Rooms were comfortable. Free Wi-Fi was convenient. Staff was friendly. Indoor pool looked nice, but we did not have time to swim. They were redoing the lobby floors, so there was some construction, but it... More 

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GuestServicesPro, Manager at BEST WESTERN PLUS Barsana Hotel & Suites, responded to this review

Dear BulldogFanatic, We would like to thank you for the words you gave us on our breakfast. We have been changing it around, it has been our weakest point that we been trying to fix. The remodeling has been finished all the tile looks great. Wish one day you can come back and see how it looks now. Have a... More 

Cedar Park, United States
1 review
1 of 5 stars Reviewed February 1, 2015

Hotel was terrible. Took over 20 minutes to be given a new room when lock on first would not work with any room card or even their master room key card. Also, once finally getting room at 2 AM the toilet seat had pea all over it.

Review collected in partnership with Best Western

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GuestServicesPro, Manager at BEST WESTERN PLUS Barsana Hotel & Suites, responded to this review

Dear Dennis, We are truly sorry about the experience you have at our hotel. This should of never happened and been moved instantly. We have talked to our front desk staff and advised them so. The housekeepers have also been talked to the toilet seat should of never been left like that for the next guest. I hope this doesn't... More 

Milton Keynes (UK)
Senior Contributor
38 reviews 38 reviews
27 hotel reviews
78 helpful votes 78 helpful votes
5 of 5 stars Reviewed January 31, 2015

My wife, daughter and I were driving route 66 so it was an overnight stop over. The room was clean and comfortable. We slept well as the beds were nice, just what we needed after a long drive. Breakfast was included which set us up for the drive the next day.

Was this review helpful? Yes
GuestServicesPro, Manager at BEST WESTERN PLUS Barsana Hotel & Suites, responded to this review

Dear Homeboy_hols, We are happy that you enjoyed your stay. And was able to get you set up on the drive in the morning! We hope you had great rest of your vacation and hope to see you again. More 

1 review
5 of 5 stars Reviewed January 29, 2015

The hotel was excellent and the staff were wonderful! We had a hard time finding the hotel as our GPS was acting up. We called the hotel and spoke to the man at the front desk explaining the problem and he gave us excellent directions to the hotel!

Review collected in partnership with Best Western

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GuestServicesPro, Manager at BEST WESTERN PLUS Barsana Hotel & Suites, responded to this review

Dear D1899LCdavids, Here at the Best Western, We have trained our staff to know the directions better, We know it is a hard place to find for new travelers that have never been here before. I am happy the staff was able to help you get here. I have already let them know about the review you have left them... More 

Coeur d Alene, United States
1 review
3 of 5 stars Reviewed December 23, 2014

I was disappointed in the cleanliness of our room. We did not complain as we had driven all night in the rain and were beat. There were 2 items on the floor, clearly visible, which led me to believe that anything and everything else was not cleaned thoroughly as well.

Review collected in partnership with Best Western

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1 review
4 of 5 stars Reviewed December 23, 2014

We have stayed here several times. The staff has always been helpful and the rooms clean. They have always fixed any problem that we might have had with the room. It is quiet and close to I-240 making easy to get around Oklahoma City.

Review collected in partnership with Best Western

Was this review helpful? Yes
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