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Residence Inn Oklahoma City Downtown / Bricktown

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400 East Reno Avenue, Oklahoma City, OK 73104
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Residence Inn Oklahoma City Downtown / Bricktown
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Residence Inn Oklahoma City Downtown / Bricktown
Residence Inn Oklahoma City Downtown / Bricktown
Residence Inn Oklahoma City Downtown / Bricktown
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227 Reviews from our TripAdvisor Community

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Traveler rating
    141
    59
    13
    7
    7
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

We stayed here so we could stay in bricktown and have a nice view of the canal! The rooms were expensive and you had to pay for parking on top of paying for the room. The air conditioner didn't work and when we told the front desk the worker didn't seem to care. Our good night sleep we expected for... More 

Was this review helpful? Yes 1
KristinChambless, Guest Relations Manager at Residence Inn Oklahoma City Downtown / Bricktown, responded to this review

Dear Guest Sara M, I hope that this email finds you well. Thank you for providing us with feedback in regards to your recent stay with us. I apologize that we fell short of providing an excellent experience. If you have the time I would love to hear more about your stay. Please feel free to contact me at the... More 

Brook Park, Ohio
Level Contributor
59 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A very nice hotel with a small kitchen. They do charge for parking here. The laundry room charged only $1 per load of wash or drying. Even though we were told that light evening would be provided, we were given a great dinner. We had burgers, hot dogs, grilled chicken, toppings, and salads. This is only done Mon - Thurs.... More 

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Apex, North Carolina
Level Contributor
58 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for one night while traveling to the Grand Canyon. The room was great, very clean, quiet, plenty of towels. The breakfast area was great with plenty of seating. We swam in the pool. The pool area was very nice too. You can see the AAA baseball team's stadium from the lobby and the Thunder play just down... More 

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Detroit, Michigan
Level Contributor
101 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were passing through OKC on our way home from the Grand Canyon. After almost 2 weeks on the road, we were quite weary of hotels and this was wonderful. It felt like being at home- having a separate bedroom and kitchen/living area was so nice. We had a beautiful view of the city and the canal right outside our... More 

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Geismar, Louisiana
Level Contributor
51 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were passing through OKC and wanted a hotel convenient to Bricktown. The Residence Inn was perfect. Very clean, more upscale than most. Our room was a one bedroom. The bathroom was in the bedroom and not easily accessible from the Living area/kitchen. Quiet even with a full hotel. Ample parking. Very clean. Very good breakfast. Entrance to elevator does... More 

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Ashburn, Virginia
Level Contributor
62 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed June 23, 2015

Overall the hotel couldn't be in a better location. Caddy corner to the baseball stadium and within walking distance to restaurants and bars in the Bricktown area of OK City. Unfortunately they did not advertise that their swimming pool was out of commission (for who knows how long) because they are replacing the tile. While they are offering to have... More 

Was this review helpful? Yes 4
KristinChambless, Guest Relations Manager at Residence Inn Oklahoma City Downtown / Bricktown, responded to this review

Dear Guest Eduardo C., Thank you for your valuable feedback in regards to your recent stay with us. I would like to take this opportunity to apologize for the lack of service you recevied during your stay. This is not what we expect from our associates and I am disappointed to hear that you were less than satisfied with your... More 

Canute, Oklahoma
Level Contributor
8 reviews
5 of 5 stars Reviewed May 26, 2015

Wonderful staff on a very busy evening. This hotel is right on the canal in Bricktown. We were in town for the Eagles concert and the hotel was full. We stayed in the 2 bedroom suite and everything was perfect. 3 TVs, a gas fireplace on a chilly evening, and 2 full baths. Good breakfast in the morning, nothing was... More 

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Estero, Fl
Level Contributor
67 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed May 26, 2015

What more could I ask for than a comfortable suite perfectly located in Bricktown, OKC. The room was spotless and well outfitted. The bed was perfect....not too hard and not too soft. The coffee service was even tasty.

Was this review helpful? Yes
Tulsa, Oklahoma
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed April 28, 2015

Loved the convenience of being right on Bricktown, that is why we chose the hotel. Very clean and nice size rooms. The lobby was gorgeous as well. However, when we wanted to ask the service desk questions or bought snacks at the little store downstairs it was hard to find a staff member. The only downfall we had is that... More 

Was this review helpful? Yes 1
KristinChambless, Guest Relations Manager at Residence Inn Oklahoma City Downtown / Bricktown, responded to this review

Dear Guest Jessie_Scheef444 Thank you for staying with us at the Residence Inn Bricktown Oklahoma City! I appreciate the time that you took out of your day to provide us with feedback. I apologize that you experienced some service opportunities during your stay. There is not an excuse for someone not being available to assist you at the front desk... More 

1 review
1 of 5 stars Reviewed April 26, 2015

I stayed there with my sisters and when we left they charged us $250 for a "broken lap", they didn't call they just charged us with out letting us know. When we called up there they wouldn't let us speak to a manager and then accused us of pole dancing on the lap. I will not be staying there ever... More 

Was this review helpful? Yes
KristinChambless, Guest Relations Manager at Residence Inn Oklahoma City Downtown / Bricktown, responded to this review

Dear Guest Tawny f, Thank you for staying with us at the Residence Inn Bricktown Oklahoma City. I am disappointed to hear that you did not enjoy your stay with us. We appreciate your feedback and we continue to strive to provide excellent customer service. We take each survey very serious and use them to train our staff. Again, thank... More 

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