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Crowne Plaza Oklahoma City

3.5 of 5 2945 NW Expressway, Oklahoma City, OK 73112-5463
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Crowne Plaza Oklahoma City
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Crowne Plaza Oklahoma City
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195 reviews from our community

Traveler rating
    45
    49
    37
    31
    33
See reviews for
34
30
17
69
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed here one night for the Flaming Lips Christmas party downtown. I was greeted as an IHG gold member, given a free drink coupon, and 400 extra bonus points. The service at the bar/restaurant and front desk was excellent. Special shoutout to Sunshine at the front desk for being super friendly! The personalized thank you card under my door... More 

Was this review helpful? Yes
Crowne P, Manager at Crowne Plaza Oklahoma City, responded to this review

awdok, Thank you for taking time to give us feedback on your visit. We were very pleased to hear that you enjoyed staying with us so much! Sunshine, and the rest of our staff love going above and beyond for all our guests. We hope to see you again in the future. Thank you, Jeff Everson Assistant General Manager More 

Champaign, Illinois
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed December 25, 2014

First off, I'd like to say the staff really tried to make the list of the visit, but the hotel just failed to deliver. It's a pretty old run down hotel, and it's obvious they want to put as little money as they have to into it. I had to change rooms because the air conditioning didn't work in the... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Crowne Plaza Oklahoma City, responded to this review

Dear felixmadera, Your taking some time out of your busy day to write us a feedback regarding your recent stay is much appreciated. Thank you for noticing the effort of our hotel staff members to help you attain the ultimate guest experience. On the other hand, It is regretful to learn that you found our property dated and in dire... More 

Seattle, Washington
Senior Contributor
35 reviews 35 reviews
19 hotel reviews
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed December 9, 2014

This has been our airline crew layover hotel for some time now. It's one of my least favorites and that is due mostly to the attitude of the staff towards crewmembers. They've come to take our contract for granted and no longer feel the need to provide any customer service whatsoever. The rooms are o.k. if a bit shabby. The... More 

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IHGCare, Guest Relations Manager at Crowne Plaza Oklahoma City, responded to this review

Dear west5er, Thank you for your review regarding your recent stay with us. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from you and being of further assistance.... More 

2 reviews
3 of 5 stars Reviewed November 12, 2014

This hotel was a good example of 'you get what you pay for.' I booked this hotel on Priceline and only received a minimal discount. Because I booked this on Priceline, I was given an outside access room that did not feel secure and the door jamb appeared to have been previously pried open. This hotel was classified as a... More 

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IHGCare, Guest Relations Manager at Crowne Plaza Oklahoma City, responded to this review

Dear CDP37, Thank you for your recent stay with us and for reviewing our property. I am very sorry to hear that your stay was negatively affected by the condition of the room, specially the door. I have taken note of your comments and we will address these points to improve our service. The feedback we receive from our valued... More 

Boynton Beach, Florida
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 7, 2014

I had a pleasant four day business stay at the Oklahoma City Crown Plaza. Since my last stay and review several positive changes have been made. For example: 1) Vegetarian options on the room service menu. 2) The concierge lounge had options for Vegetarians, and Leticia made sure all the guests were looked after. (All four nights)! 3) The breakfast... More 

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roadie
Contributor
18 reviews 18 reviews
18 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed November 2, 2014

After getting checked in with a large group some group members received keys to rooms already occupied!!! Group members walked into people laying on the bed and watching TV as well as other activities people do in hotel rooms...when we got this all sorted the rooms were nice. Internet was fast rooms were clean and the beds are average for... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Crowne Plaza Oklahoma City, responded to this review

Dear Ben L, Thank you for bringing your experience to our attention. Our goal is to provide superior service and a unique stay to all of our guests. I appreciate the positive remarks on our room amenities and internet service. However, please accept my apologies for any inconvenience you have experienced due to the confusion regarding the room allocation. Your... More 

Lubbock, Texas
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 29, 2014

I was lucky enough to book this hotel through a travel website. The price was extremely good and looking back on a 4 night stay it was phenomenal. Now the price (including taxes) was well less than $100 per night. My expectations were realistic that I was not staying at a Ritz-Carlton property. The Crowne Plaza appears to be a... More 

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Houston, Texas
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed September 28, 2014

Checked into an occupied room and staff immediately gave me a breakfast certificate along with an apology. Front desk folks were great, waitress the next morning a sweetheart! Shopping and some great restaurants nearby too.

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Omaha, Nebraska
Contributor
14 reviews 14 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 24, 2014

We came to the Crowne Plaza for an iron-distance triathlon, and the hotel staff was exceptionally accommodating. They were wearing shirts supporting the event, knew details about it (and found out if they didn't know), gave us late check-out and had a wonderful packet of essential oils aromatherapy and lotion to help us rest. The beds were very comfortable and... More 

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Plano, Texas
Senior Contributor
30 reviews 30 reviews
25 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed September 9, 2014

I've stayed at this hotel a few times and found the staff to go above and beyond each time. Sometimes you get a good room, sometimes one that isn't in quite as good condition than others. The restaurant was OK but on a buffet breakfast full of customers it was not restocked very fast... and you had to wait for... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Crowne Plaza Oklahoma City, responded to this review

Dear William A, First of all, we like to thank you for having chosen our hotel and we also like to thank you for having taken the time to share your valuable comment with us. Guest comments like yours are paramount for allowing us to focus our attention where guests’ feel it is necessary. We pleased that you were able... More 

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Additional Information about Crowne Plaza Oklahoma City

Address: 2945 NW Expressway, Oklahoma City, OK 73112-5463
Phone Number:
Location: United States > Oklahoma > Oklahoma City
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crowne Plaza Oklahoma City 3.5*
Number of rooms: 218
Reservation Options:
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Also Known As:
Crowne Plaza Oklahoma City Hotel Oklahoma City
Oklahoma City Crowne Plaza

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