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Crowne Plaza Oklahoma City


Crowne Plaza Oklahoma City
Hotel class 3 of 5
2945 NW Expressway, Oklahoma City, OK 73112-5463
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Traveler Reviews

52% Do not recommend
3.0 of 5 stars 39 reviews
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By trip type
All (39)
[ Date ] [ Rating ]
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4 of 5 stars
MoreBSinOKC 7 contributions
Oklahoma City, OK
Jul 13, 2009 | Trip type: Couples New

We were having some remodeling done on our house that made it necessary for us to stay in a hotel for a couple of nites. We stayed here 2 nites and would definitely do so again. Our room was very clean and quiet. The bed was comfortable also. Our room included a fridge and microwave and the internet was free... more

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4 of 5 stars
kristimae 9 contributions
Edmond, OK
Jun 25, 2009 | Trip type: Couples

We really enjoyed our stay! We had a great overall experience--friendly staff, comfortable bed, nice and clean room. The pool and hot tub were a lot of fun as well! The breakfast buffet was deliclious and we had great service. The negative would be the air conditioning, I am usually cold so I know that when I am hot, its... more

Management response from
CrowneGM, Manager

Thank you for the nice comments. I do apologize for the lack of air conditioning. We have had some issues but are addressing them. All A/C's in rooms are working now. Again I apologize and thank you for your understanding. Jeff Keeley General Manager

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1 of 5 stars
dawntripper 1 contribution
Anywhere, USA
May 30, 2009 | Trip type: Friends getaway
0/1 found this review helpful

This hotel was all over bad! First the room was filthy, the staff was rude. On top of that it was hot and the air conditiners didn't work! We asked for another room and were informed that all the rooms didn't have air, and all the box fans were already given away. We spend $160 to not even get a... more

Management response from
CrowneGM, General Manager

I apologize for the issues during your stay. Please contact me at 405-602-6114. I would like to discuss this with you and resolve to your satisfaction. Thank you, Jeff Keeley

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4 of 5 stars
GoolsbeyRN 13 contributions
Austin
Nov 29, 2008 | Trip type: Family

I did not see anything negative about this hotel. Beds were very comfortable. They accommodated our request for adjoining rooms. There are lots of decent restaurants within a mile of the hotel. We would definitely stay here again. Got two rooms for 55.00 each on Priceline which rated it 2 1/2 stars. It is nicer than 2 1/2. more

Just okay
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3 of 5 stars
edhodge 11 contributions
Fayetteville, AR
Sep 19, 2008 | Trip type: Family
1/1 found this review helpful

We requested adjoining rooms but they were unable to accommodate our request. This was a problem because we were traveling with our daughter, son-in-law and their 2 small children. Thank goodness, they put us on the same floor and my daughter brought the baby monitor. At least, the kids could nap that way. The renovations are being done in an...... more

Management response from
CrowneGM, General Manager

We have completed our renovation of the whole property as of December 2008. New guest rooms, public areas, fitness center, and lounge. We are continually training our staff to deliver the best customer service. Please try us again, we will exceed your expectations. Ask for me personally so that I may ensure your satisfaction. Thank you, Jeff Keeley

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4 of 5 stars
FlyingLowOK 14 contributions
Oklahoma
Sep 16, 2008 | Trip type: Couples
1/2 found this review helpful

The hotel was in the process of being rennovated. The room was nice and clean, but the service was below average. They do not have a free breakfast in the morning so you have to purchase breakfast tickets. Despite the breakfast and service, we were impressed with the room. more

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1 of 5 stars
LoriLions 68 contributions
Little Rock, AR
Aug 14, 2008 | Trip type: Business, Solo travel

I have stayed here 10+ times since July 2006. The hotel is under renovations but it is still so disappointing. If you are a priority club member, you will always have to contact priority club and request your points...that is the only thing that has not changed. However, the free made to order omlets that included a free breakfast buffet... more

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1 of 5 stars
MikeBn 5 contributions
McAllen, TX
Aug 6, 2008 | Trip type: Family
1/1 found this review helpful

Have stayed here in the past and enjoyed it. This time was different. Had to wait for ten minutes for one of two elevators to transport us to our rooms. One was out of order. The floors were filthy and were not cleaned the whole time we were there. The air conditioner did not work well. The windows iin the... more

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4 of 5 stars
SHZTRBL 7 contributions
north east CA
Nov 9, 2007 | Trip type: Solo travel

This Hotel is great in my opinion. Got a room via Priceline for only $65/night. The hotel is clean and convenient. The staff was so-so. Not real friendly, but not rude by any means. The bed was very comfortable. The 'sleep aides' were a really nice touch. The only real downside I had was that the air conditioning did not... more

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5 of 5 stars
JuliF 1 contribution
Atlanta
Oct 23, 2007

I only paid $65 with a 3 star bid on Priceline, and it was worth it. Beds are very comfortable, hotel was quiet, front desk was very nice. Best of all, when my son left an expensive but ratty textbook in the bedcovers, they were awesome. We called, they hunted it down and mailed it quickly. Jerry in housekeeping --... more

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Crowne Plaza Oklahoma City Address

2945 NW Expressway, Oklahoma City, OK 73112-5463