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All 137 Oklahoma City hotels

Crowne Plaza Oklahoma City

3.5 of 5 Hotel   |   2945 NW Expressway, Oklahoma City, OK 73112-5463
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49%
Ranked #82 of 137 hotels in Oklahoma City
A recent review
4 of 5 stars reviewed 2 weeks ago
Dean J Altus, Oklahoma
  • Reviews (177)
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177 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
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English first
Seattle, Washington
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I'm told this is a family run business. Usually that's a good thing, but in this case I believe the staff who may be family, don't feel particularly compelled to provide decent customer service. Unfortunately I stay here often as this is where my company books me. They get particularly nasty when you try to arrange for a van to... More

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Altus, Oklahoma
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I walked in the door to 2 smiling front desk agents. It is amazing how that can set the mood for a great stay. Great job! The hotel condition was not what I have come to expect from Crowne Plaza, but the beds were very nice. There was a family reunion going on during my stay, which is normal for... More

Was this review helpful? Yes 1
Blue Springs, Missouri
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Stayed there with a large group. Many kids had cuts on their feet while in the swimming pool. No clean towels brought to the room even after requested. 5 adults and children sick, only thing in common was all had ate the breakfast buffet at hotel. One vehicle was keyed all the way down the side, their cameras do not... More

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Crowne Plaza Oklahoma City, responded to this review

Dear girltripsrule, Thank you for staying and taking the time to review our hotel. It is regrettable that your overall experience was less than satisfactory. Please be assured that we are looking into your concern. I have sent you a private message in an effort to obtain more information. I look forward to hearing back from you soon. Sincerely, Faith... More

Fort Worth, Texas
1 review
2 of 5 stars Reviewed 2 weeks ago

I stay at this hotel eight to ten times a month. First of all it is a really old hotel, the layout looks like a ramada or any other chain hotel. The have redecorated, it doesn't look bad, but it is nothing special at all. I have had several occasions where the bathroom had not been cleaned before I took... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Crowne Plaza Oklahoma City, responded to this review

Dear Sterling C, Thank you for taking the time to provide feedback on your stay. It is unfortunate your interactions with the staff prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving... More

dallas,texas
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Got a good rate through Priceline so went in "cold". Very crowded weekend as all university and colleges were graduating, plus Mothers Day Sunday. Found the lobby to be a bit shabby, but the desk clerks were extremely professioinal. We were delighted to find our room immaculate and very quiet. Linens were lovely. I could recommend this hotel to anyone... More

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Austin, Texas
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 weeks ago

The hotel was quite comfortable and staff very friendly. Despite a conflict with our reservation the staff quickly made other arrangements for all family members (8 rooms) to be located on the same floor. We were moved upstairs and given a hallway conference room for us to gather in at no additional charge. This conference room had 2 small refrigerators,... More

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Topeka, Kansas
1 review
1 of 5 stars Reviewed June 3, 2014

Our group was there for the College World Series and a major softball tournament. We booked several rooms and each person in our party had similar or worse complaints. I will outline my compliants here: The check in was a disaster. They gave away one of our rooms to another guest but charged our credit card for this person's room.... More

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IHGCare, Guest Relations Manager at Crowne Plaza Oklahoma City, responded to this review

Dear Kelli P, Thank you for taking the time to review our hotel. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. It is a regret that you were not able to fully enjoy your recent stay with us. We take comments... More

Rockford, Illinois
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed May 15, 2014

Stayed one night for business. The front desk and bar staff are friendly, but all seem new and inexperienced. The hotel itself is a little run down and is need of some sprucing up. The rooms, hallways and common areas feel cramped and dark. Restaurant and bar are eh. Much better choices in the area if available.

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Crowne Plaza Oklahoma City, responded to this review

Dear Phoebe4, Thank you for taking the time to provide feedback on your stay. It is unfortunate the hotel layout prevented you from fully enjoying your visit. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in the future. Sincerely, Ben... More

Coppell, Texas
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 11, 2014

Worst policies and customer service of any brand in the industry. Charged me for a day when I canceled the night before. Although the policy I received is: "Cancellation Policy: Cancel 1 day prior to arrival to avoid penalty." After 30 mins with rude customer service representatives they insisted on charging me because the fine print (which I did not... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Crowne Plaza Oklahoma City, responded to this review

Dear 94CCC, Thank you for your review regarding your recent stay at the Crowne Plaza Oklahoma City,OK. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from you and being of further assistance. Sincerely, Charisse V. Case Manager IHGCare More

Saint Paul, Minnesota
Contributor
11 reviews 11 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed May 9, 2014

Room was clean, bar staff friendly, buffet breakfast was just routine, not worth the ten bucks really. My room had a leaking toilet. Every 5 minutes, it would kick in the refill the tank. I told the desk about it in the morning before going to a meeting. When I came back around 5 PM. Same issue, as if nothing... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Crowne Plaza Oklahoma City, responded to this review

Dear BT S, Thank you for staying with us and leaving feedback about your visit. It is disappointing to read that this stay was not 100% satisfactory. We have sent you a private message to discuss. Sincerely, Pam G Case Manager IHGCare More

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Additional Information about Crowne Plaza Oklahoma City

Address: 2945 NW Expressway, Oklahoma City, OK 73112-5463
Phone Number:
Location: United States > Oklahoma > Oklahoma City
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Oklahoma City 3.5*
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Also Known As:
Crowne Plaza Oklahoma City Hotel Oklahoma City
Oklahoma City Crowne Plaza

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Welcome to the Crowne Plaza Oklahoma City hotel, The Place to Meet! The Crowne Plaza Oklahoma City hotel is a full service hotel centrally located to nearby attractions such as Frontier City Amusement Park, Whitewater Bay, National Cowboy & Western Heritage Museum, ASA Softball Hall of Fame, and the OKC Zoo. We are moments away from downtown OKC, Bricktown Entertainment District, and the Ford Center - home of the OKC Thunder and the Big 12 Championships. We are also located near several businesses including Chesapeake Energy, IBM, Integris Baptist Hospital, MidFirst Bank, Express Employment Professionals, and Schlumberger. Our beautiful hotel underwent a $4 million renovation and features free wireless Internet, the Crowne Plaza Sleep Advantage Program and 7 Layers of Comfort. We invite you to enjoy one of our 218 newly renovated hotel rooms and 13,000 square feet of meeting space. The Crowne Plaza Oklahoma City Hotel is The Place to Meet for all of your conference, seminar, and social events! ... more   less 
Number of rooms
218

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