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Crowne Plaza Oklahoma City

3.5 of 5 2945 NW Expressway, Oklahoma City, OK 73112-5463
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Crowne Plaza Oklahoma City
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Crowne Plaza Oklahoma City
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193 reviews from our community

Traveler rating
    44
    49
    37
    30
    33
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34
30
16
68
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Seattle, Washington
Senior Contributor
32 reviews 32 reviews
16 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed 1 week ago

This has been our airline crew layover hotel for some time now. It's one of my least favorites and that is due mostly to the attitude of the staff towards crewmembers. They've come to take our contract for granted and no longer feel the need to provide any customer service whatsoever. The rooms are o.k. if a bit shabby. The... More 

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2 reviews
3 of 5 stars Reviewed November 12, 2014

This hotel was a good example of 'you get what you pay for.' I booked this hotel on Priceline and only received a minimal discount. Because I booked this on Priceline, I was given an outside access room that did not feel secure and the door jamb appeared to have been previously pried open. This hotel was classified as a... More 

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IHGCare, Guest Relations Manager at Crowne Plaza Oklahoma City, responded to this review

Dear CDP37, Thank you for your recent stay with us and for reviewing our property. I am very sorry to hear that your stay was negatively affected by the condition of the room, specially the door. I have taken note of your comments and we will address these points to improve our service. The feedback we receive from our valued... More 

Boynton Beach, Florida
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 7, 2014

I had a pleasant four day business stay at the Oklahoma City Crown Plaza. Since my last stay and review several positive changes have been made. For example: 1) Vegetarian options on the room service menu. 2) The concierge lounge had options for Vegetarians, and Leticia made sure all the guests were looked after. (All four nights)! 3) The breakfast... More 

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roadie
Contributor
14 reviews 14 reviews
14 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed November 2, 2014

After getting checked in with a large group some group members received keys to rooms already occupied!!! Group members walked into people laying on the bed and watching TV as well as other activities people do in hotel rooms...when we got this all sorted the rooms were nice. Internet was fast rooms were clean and the beds are average for... More 

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IHGCare, Guest Relations Manager at Crowne Plaza Oklahoma City, responded to this review

Dear Ben L, Thank you for bringing your experience to our attention. Our goal is to provide superior service and a unique stay to all of our guests. I appreciate the positive remarks on our room amenities and internet service. However, please accept my apologies for any inconvenience you have experienced due to the confusion regarding the room allocation. Your... More 

Lubbock, Texas
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 29, 2014

I was lucky enough to book this hotel through a travel website. The price was extremely good and looking back on a 4 night stay it was phenomenal. Now the price (including taxes) was well less than $100 per night. My expectations were realistic that I was not staying at a Ritz-Carlton property. The Crowne Plaza appears to be a... More 

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Houston, Texas
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed September 28, 2014

Checked into an occupied room and staff immediately gave me a breakfast certificate along with an apology. Front desk folks were great, waitress the next morning a sweetheart! Shopping and some great restaurants nearby too.

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Omaha, Nebraska
Contributor
14 reviews 14 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 24, 2014

We came to the Crowne Plaza for an iron-distance triathlon, and the hotel staff was exceptionally accommodating. They were wearing shirts supporting the event, knew details about it (and found out if they didn't know), gave us late check-out and had a wonderful packet of essential oils aromatherapy and lotion to help us rest. The beds were very comfortable and... More 

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Plano, Texas
Senior Contributor
27 reviews 27 reviews
25 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed September 9, 2014

I've stayed at this hotel a few times and found the staff to go above and beyond each time. Sometimes you get a good room, sometimes one that isn't in quite as good condition than others. The restaurant was OK but on a buffet breakfast full of customers it was not restocked very fast... and you had to wait for... More 

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IHGCare, Guest Relations Manager at Crowne Plaza Oklahoma City, responded to this review

Dear William A, First of all, we like to thank you for having chosen our hotel and we also like to thank you for having taken the time to share your valuable comment with us. Guest comments like yours are paramount for allowing us to focus our attention where guests’ feel it is necessary. We pleased that you were able... More 

Leeds, United Kingdom
Contributor
16 reviews 16 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed September 3, 2014

Stayed here for two nights and all I can say is this hotel is just your standard hotel with the added benefit of fresh towels daily. Unfortunately for me and my friends we got there just after labour day and the pool was closed and the hotel is not located in walking distance of the tourist areas so had to... More 

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IHGCare, Guest Relations Manager at Crowne Plaza Oklahoma City, responded to this review

Dear SaraSmile23, Thank you for taking the time to share your experience with our hotel. I am delighted to know that we were able to meet your expectations when it comes to providing friendly accommodations. It is disheartening though that you only find our facility to be at it's average best. I would have preferred you had a better stay.... More 

Springfield, IL
Top Contributor
69 reviews 69 reviews
17 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed September 1, 2014

Pros: Staff was great! Room was clean. Bed was comfortable. Cons: Building is outdated. Location is nothing special. Very small fitness area. Overall: For the price I got the room for, I can't complain. I would not pay full price for this property. Gets a 3 because of the staff. Otherwise I'd probably give it a 2.

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IHGCare, Guest Relations Manager at Crowne Plaza Oklahoma City, responded to this review

Dear JKincentralIL, Thank you for your review of our hotel. I am sorry some aspects of our hotel were not to your liking. We will address your concerns with the appropriate departments. I am pleased that our staff was able to offset this displeasure with great service. I was glad to hear you did like the room you received. We... More 

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Additional Information about Crowne Plaza Oklahoma City

Address: 2945 NW Expressway, Oklahoma City, OK 73112-5463
Phone Number:
Location: United States > Oklahoma > Oklahoma City
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crowne Plaza Oklahoma City 3.5*
Number of rooms: 218
Reservation Options:
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Also Known As:
Crowne Plaza Oklahoma City Hotel Oklahoma City
Oklahoma City Crowne Plaza

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