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Crowne Plaza Oklahoma City

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2945 NW Expressway, Oklahoma City, OK 73112-5463
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1 room 1 guest
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Crowne Plaza Oklahoma City
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220 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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    (220)
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    (60)
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1 review
4 of 5 stars Reviewed 1 week ago

Stayed for the night with GF for her birthday, the location is nice with Dave and Busters across the street. The room was clean and spacious the bathroom was very small and the fridge wasn't working when we first checked in. The front lobby looks welcoming and professional and the front desk clerk was nice. It was a nice stay... More 

Was this review helpful? Yes
Crowne P, Front Office Manager at Crowne Plaza Oklahoma City, responded to this review

Hello Tatiana R, Thank you from the staff here at the Crowne Plaza in Oklahoma City for taking the time to provide us with feedback regarding your most recent stay with us. Having a warm and welcoming staff, comfortable rooms, and wonderful amenities are just a few of the many goals we strive for. It is wonderful to know you... More 

Austin, Texas
Level Contributor
7 reviews
4 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

This hotel is a little dated but I could look past that easily because the staff was so friendly and professional. Our room was large and very clean. Our children had a wonderful time in the large outdoor pool and we loved having a full service bar on site. The beds were very comfortable and breakfast the next morning was... More 

Was this review helpful? Yes
Crowne P, Front Office Manager at Crowne Plaza Oklahoma City, responded to this review

Hello Susan B, Thank you from the staff here at the Crowne Plaza in Oklahoma City for taking the time to provide us with feedback regarding your most recent stay with us. Having a warm and welcoming staff, comfortable rooms, and wonderful amenities are just a few of the many goals we strive for. It is especially comforting to hear... More 

Dallas, TX
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I rented one of the pool side rooms for me and my kids on Saturday August 8, 2015. We were promptly greeted upon arrival and was checked in by a very helpful clerk. The room itself had received some updates but it did show some signs of wear and tear and had a really small bathroom area that is uncommon... More 

Was this review helpful? Yes 2
Crowne P, Front Office Manager at Crowne Plaza Oklahoma City, responded to this review

Hello David W, Thank you for providing feedback in regards to your most recent stay at the Crowne Plaza. I appreciate you detailing the problems you encountered and I hope that you will accept my personal apology for the shortcomings you experienced while you were our guest and the inability to accommodate you. In an effort to more appropriately address... More 

Dallas
Level Contributor
337 reviews
116 hotel reviews
common_n_hotel_reviews_1bd8 163 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Quick weekend get-away, two-nighter, close to OKC downtown at great weekend rate. Very friendly reception, received quiet king-room as requested. This is an older property with updated room interior/furniture/baths and refreshed public spaces. The room was not very large but adequate for two, very clean with contemporary furniture, though no fridge, no microwave. Medium size flat screen TV, mostly analog... More 

Was this review helpful? Yes
Crowne P, Front Office Manager at Crowne Plaza Oklahoma City, responded to this review

Hello HermanTheGerman-inTX, Thank you from the staff here at the Crowne Plaza in Oklahoma City for taking the time to provide us with feedback regarding your most recent stay with us. Having a warm and welcoming staff, comfortable rooms, and wonderful amenities are just a few of the many goals we strive for. Thank you for your honest feedback, which... More 

Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We recently stayed in this hotel when we decided to be spontaneous and road trip back to St. Louis MO from Durango CO instead of fly. We booked two rooms here about an hour before we arrived online through TripAdvisor and we made a wonderful choice! The hotel looks like it has recently been remodeled. The rooms are beautiful with... More 

Was this review helpful? Yes
Crowne P, Front Office Manager at Crowne Plaza Oklahoma City, responded to this review

Hello luvbughcj, Thank you from the staff here at the Crowne Plaza in Oklahoma City for taking the time to provide us with feedback regarding your stay with us. Having a warm and welcoming staff & comfortable rooms are only a couple of the goals we strive for. I am very glad to hear you found our rooms as well... More 

San Antonio, Texas
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed July 26, 2015

As stated in other reviews, the lobby area is quite attractive and clean and the staff is very friendly and efficient. The room we got could use some serious updating however. Carpet was worn, bathroom was dingy, and furniture was old. We did go to the pool, which was bigger than expected. The quality of the pool towels were ridiculous... More 

Was this review helpful? Yes
Crowne P, Front Office Manager at Crowne Plaza Oklahoma City, responded to this review

Hello sa-aggies, Thank you from the staff and management at Crowne Plaza in Oklahoma City for taking the time to provide us with feedback regarding your stay with us. Having a warm and welcoming staff, comfortable rooms, and wonderful amenities are just some of the many goals we strive for. It is great to know that you encountered a wonderful... More 

Granbury, Texas
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed July 23, 2015

If you get a chance to stay at the crowne plaza in OKC, go for it. From the check in to the check out it was an easy process. they also have a great little restaraubt/bar area that serves good food and the lady that runs everything is very friendly. They room was spacious and clean and they had firm... More 

Was this review helpful? Yes
Crowne P, Front Office Manager at Crowne Plaza Oklahoma City, responded to this review

Hello barry t, Thank you from the staff and management at Crowne Plaza in Oklahoma City for taking the time to provide us with feedback regarding your stay with us. Having a warm and welcoming staff, comfortable rooms, and wonderful amenities are just some of the many goals we strive for. It is great to hear that you shared your... More 

Las Vegas, Nevada
Level Contributor
20 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 21, 2015

Again I stayed in the crown plaza on okc. And again it was wonderful, I had a nice quite stay. Wonderful staff and service, I was there for 4 days and I didn't have one complaint. Room service right to the door, they have a nice bar/restaurant really good food. Nice pool area, smoke free. My room was cleaned everyday.... More 

Was this review helpful? Yes
Crowne P, Front Office Manager at Crowne Plaza Oklahoma City, responded to this review

Dear Allan H, Thank you from the staff and the management here at Crowne Plaza in Oklahoma City for taking the time to provide us with feedback. Having a warm and welcoming staff, comfortable rooms and great amenities are just some of the many goals we strive for. It is wonderful to know that you experienced such great service and... More 

Winnipeg, Canada
Level Contributor
43 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed July 11, 2015

Every time I stay at the Crowne Plaza in OKC I have a wonderful time. This time the front desk agent (Shae) and the bartender (Sarah) went above and beyond. When you arrive at the hotel you are warmly greeted by the front desk team. When you are returning from a long day they greet you with a smile and... More 

Was this review helpful? Yes
Crowne P, Front Office Manager at Crowne Plaza Oklahoma City, responded to this review

Hello sinnagirl, Thank you from the staff and management at Crowne Plaza in Oklahoma City for taking the time to provide us with feedback regarding your stay with us. Having a friendly and welcoming staff, comfortable rooms, and wonderful amenities are just some of the many goals we strive for. We are happy to hear that you experienced exceptional hospitality... More 

Saint Louis, Missouri
Level Contributor
103 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed June 30, 2015

As a gold member of IHG, I tend to stay with the brand and have never been disappointed with any crowne plaza properties until this visit, more like Motel 3. The room was not ready at check in, it was not ready until 4 p.m. the door handle was in such disrepair that I had to use my shoulder to... More 

Was this review helpful? Yes
Crowne P, Front Office Manager at Crowne Plaza Oklahoma City, responded to this review

Hello BasenjiJack, Thank you for providing feedback concerning your most recent experience at the Crowne Plaza. Please accept my most sincere apologies for the obvious frustrations you experienced while you were our guest. I appreciate you detailing the problems you encountered and I hope that you will accept my personal apology for the shortcomings and the inability to accommodate you.... More 

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