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Crowne Plaza Oklahoma City

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2945 NW Expressway, Oklahoma City, OK 73112-5463
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Crowne Plaza Oklahoma City
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Crowne Plaza Oklahoma City
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217 Reviews from our TripAdvisor Community

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    42
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
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  • All months
    (217)
  • Mar-May only
    (61)
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    (30)
All months
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

We recently stayed in this hotel when we decided to be spontaneous and road trip back to St. Louis MO from Durango CO instead of fly. We booked two rooms here about an hour before we arrived online through TripAdvisor and we made a wonderful choice! The hotel looks like it has recently been remodeled. The rooms are beautiful with... More 

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San Antonio, Texas
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

As stated in other reviews, the lobby area is quite attractive and clean and the staff is very friendly and efficient. The room we got could use some serious updating however. Carpet was worn, bathroom was dingy, and furniture was old. We did go to the pool, which was bigger than expected. The quality of the pool towels were ridiculous... More 

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Crowne P, Front Office Manager at Crowne Plaza Oklahoma City, responded to this review

Hello sa-aggies, Thank you from the staff and management at Crowne Plaza in Oklahoma City for taking the time to provide us with feedback regarding your stay with us. Having a warm and welcoming staff, comfortable rooms, and wonderful amenities are just some of the many goals we strive for. It is great to know that you encountered a wonderful... More 

Granbury, Texas
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

If you get a chance to stay at the crowne plaza in OKC, go for it. From the check in to the check out it was an easy process. they also have a great little restaraubt/bar area that serves good food and the lady that runs everything is very friendly. They room was spacious and clean and they had firm... More 

Was this review helpful? Yes
Crowne P, Front Office Manager at Crowne Plaza Oklahoma City, responded to this review

Hello barry t, Thank you from the staff and management at Crowne Plaza in Oklahoma City for taking the time to provide us with feedback regarding your stay with us. Having a warm and welcoming staff, comfortable rooms, and wonderful amenities are just some of the many goals we strive for. It is great to hear that you shared your... More 

Las Vegas, Nevada
Level Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Again I stayed in the crown plaza on okc. And again it was wonderful, I had a nice quite stay. Wonderful staff and service, I was there for 4 days and I didn't have one complaint. Room service right to the door, they have a nice bar/restaurant really good food. Nice pool area, smoke free. My room was cleaned everyday.... More 

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Crowne P, Front Office Manager at Crowne Plaza Oklahoma City, responded to this review

Dear Allan H, Thank you from the staff and the management here at Crowne Plaza in Oklahoma City for taking the time to provide us with feedback. Having a warm and welcoming staff, comfortable rooms and great amenities are just some of the many goals we strive for. It is wonderful to know that you experienced such great service and... More 

Winnipeg, Canada
Level Contributor
40 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Every time I stay at the Crowne Plaza in OKC I have a wonderful time. This time the front desk agent (Shae) and the bartender (Sarah) went above and beyond. When you arrive at the hotel you are warmly greeted by the front desk team. When you are returning from a long day they greet you with a smile and... More 

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Crowne P, Front Office Manager at Crowne Plaza Oklahoma City, responded to this review

Hello sinnagirl, Thank you from the staff and management at Crowne Plaza in Oklahoma City for taking the time to provide us with feedback regarding your stay with us. Having a friendly and welcoming staff, comfortable rooms, and wonderful amenities are just some of the many goals we strive for. We are happy to hear that you experienced exceptional hospitality... More 

Saint Louis, Missouri
Level Contributor
93 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 stars Reviewed 4 weeks ago

As a gold member of IHG, I tend to stay with the brand and have never been disappointed with any crowne plaza properties until this visit, more like Motel 3. The room was not ready at check in, it was not ready until 4 p.m. the door handle was in such disrepair that I had to use my shoulder to... More 

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Crowne P, Front Office Manager at Crowne Plaza Oklahoma City, responded to this review

Hello BasenjiJack, Thank you for providing feedback concerning your most recent experience at the Crowne Plaza. Please accept my most sincere apologies for the obvious frustrations you experienced while you were our guest. I appreciate you detailing the problems you encountered and I hope that you will accept my personal apology for the shortcomings and the inability to accommodate you.... More 

Houston, Texas
Level Contributor
87 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We always have a warm welcome from the front desk staff at this property. They are always very accommodating. The rooms are clean, but could us a little updating. The restaurant food is good and the bar is great!

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IHGCare, Guest Relations Manager at Crowne Plaza Oklahoma City, responded to this review

Dear BasenjiJack, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about our front desk and bar staff. However, we’re sorry we fell below your expectation regarding housekeeping, the shower and room amenities. We will address these concerns. I assure you that the... More 

A TripAdvisor Member
2 of 5 stars Reviewed June 14, 2015

This is an older hotel that could use Alittle updating. No refrigerator or microwave. And the elavators need up dating as well. Bed was comfortable however shower did not have much water pressure. And not recommend the lounge. Only one woman working so service was slow and expensive. Bring your own bottle to room. Not worth stopping. Won't recommend and... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Crowne Plaza Oklahoma City, responded to this review

Dear Valued Guest, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about the bed. However, we’re sorry we fell below your expectation regarding the room amenities, shower pressure and customer service which was unacceptable. We will address these concerns. I assure you... More 

COOKSON
1 review
2 of 5 stars Reviewed May 29, 2015

Booked a king room, they tried to give me 2 double bed room. Elevator small and run down. Ice machine did not work on floor of my room. Booked a room for my mom, she tried to check in after 3pm, but room wasn't ready. It took 2 hours to get her a room. Then when they did get her... More 

Was this review helpful? Yes
Crowne P, Manager at Crowne Plaza Oklahoma City, responded to this review

PIPER F, Thank you for taking the time to give us feedback on your stay. We are always looking to improve, and appreciate any input we can get from our guests. We were very sorry to hear about the issues you experienced during your time with us. Please know that we are using the information you gave to streamline all... More 

Lewisville, TX
Level Contributor
49 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed May 26, 2015

Most people don't write a review unless they have a problem, which I did. That does not mean this isn't a good hotel but it does mean that it has room for improvement and that it represents a certain style. I found the room to be totally acceptable for the $100+ price range. Everything worked even if there was no... More 

Was this review helpful? Yes 2
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