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Crowne Plaza Oklahoma City

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2945 NW Expressway, Oklahoma City, OK 73112-5463
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Crowne Plaza Oklahoma City
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Crowne Plaza Oklahoma City
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207 reviews from our community

Traveler rating
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    54
    40
    32
    34
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35
33
18
75
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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Prosper, Texas, United States
Top Contributor
144 reviews 144 reviews
20 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I stayed here for a conference. The desk staff and everyone else I encountered while there was great. Professional, attentive, and made me feel at home. As for the room, it was clean and nice - the floor to ceiling windows are a nice touch - but the hotel in general needs an update; some parts of it seemed a... More 

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Tulsa, OK
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I attended a concert in OKC and wanted a nice place for a one night getaway for just the two of us and the Crowne Plaza did not disappoint. We've been to this property once before and we noticed the nice upgrades/updates to the hotel. We were warmly greeted at check-in and really appreciated the available upgrade... More 

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Crowne P, Manager at Crowne Plaza Oklahoma City, responded to this review

Tulsa_Foodie, Thank you so much for your kind words. We were delighted to hear that you enjoyed all we had to offer! We hope to see you again soon. Thank you, Jeff Everson Assistant General Manager More 

Branson, Missouri
Reviewer
4 reviews 4 reviews
1 of 5 stars Reviewed 2 weeks ago

I've used this hotel for conferences with three different companies over the course of the last decade. It is an ok hotel but whomever was in charge of the physical maintenance of the hotel has clearly died and been replaced by someone's nephew. Of the 9 ice machines in the hotel one works. The front door revolves 24/7 and steaks... More 

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Crowne P, Manager at Crowne Plaza Oklahoma City, responded to this review

TaylorPettit, I wanted to thank you for taking the time to give us feedback on the hotel. We were very sorry to hear about the issues that came up during your stay. Please know that we are taking what you said to heart, and working diligently with our maintenance staff to remedy the problems you noted. We hope you will... More 

Dallas, TX
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I visit OKC fairly often for family and I usually prefer not to stay in the higher priced rooms downtown or further north if possible. After 15 years of regular travel to OKC I finally ended up at the Crown Plaza last night and, in my opinion, it is currently the best option available in the Penn Square area (my... More 

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Crowne P, Manager at Crowne Plaza Oklahoma City, responded to this review

David W, Thank you so much for taking the time to give us some feedback on your stay! We appreciate the kind words, and hope to see you again soon. Thank you, Jeff Everson Assistant General Manager More 

Westpoint, Indiana
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The customer service was exemplary. The only reason this did not get the full good rating is that I have become accustomed to a refrigerator and microwave. The microwave I can do without but I do like having a refrigerator. Everything else was great.

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Crowne P, Manager at Crowne Plaza Oklahoma City, responded to this review

Phowey63, Thank you for taking the time to give us feedback on your recent stay. We are glad to hear that you were pleased with our service, as we take great pride in offering the very best service available. Please let us know the next time you're in OKC, and we'll be sure to set your room up with a... More 

Raleigh
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed April 7, 2015

Hotel was clean and customer service was good. Location was great for all the places you may need to go in OKC. Good restaurants were near by and commute was easy. If your in the area, I recommend this hotel.

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Crowne P, Manager at Crowne Plaza Oklahoma City, responded to this review

Patrick E, We appreciate you taking time to give feedback about your stay with us! Many of our other frequent guests also feel that the location is very beneficial for a number of reasons. We hope to see you again soon! Thank you, Jeff Everson Assistant General Manager More 

Contributor
12 reviews 12 reviews
12 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 23, 2015

The OKC Crown Plaza is one of the better CP's that I have stayed at. The hotel staff are nice and for you breakfast eaters, the buffet is pretty good. The rooms are pretty comfortable but those can stand a minor upgrade. I do think however, the bed was pretty darn nice (or I was tired one). I was tempted... More 

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IHGCare, Guest Relations Manager at Crowne Plaza Oklahoma City, responded to this review

Dear Chris H, Thank you for your feedback regarding your recent visit at our hotel. It is very heart warming to know that you liked our breakfast buffet and found the rooms comfortable. I assure you that every comment, no matter how small, is taken very seriously. We hope to get a chance of hosting you again and show you... More 

Albuquerque, New Mexico
Top Contributor
50 reviews 50 reviews
12 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed March 21, 2015

This is not what you'd expect from a Crowne Plaza. It was comfortable and functional, but not much more. Has the feel of an older property (such as a holiday inn) that they tried to glam up a bit. Rooms aren't very big and bathrooms aren't very fancy. Had $6 breakfast option that was good. If you can get these... More 

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IHGCare, Guest Relations Manager at Crowne Plaza Oklahoma City, responded to this review

Dear DJM7859, Thank you for taking the time to review our property. I am pleased to note that you found the rooms comfortable and functional and breakfast option was good. We work very hard to ensure our facilities and service are superior and we strive to be the best hotel around. It seems that we were not able to meet... More 

Los Angeles, California
2 reviews
5 of 5 stars Reviewed February 27, 2015

After reading some of the earlier reviews I can't believe we're talking about the same hotel. I had personal interaction with several of the staff and found them all to a person to be amazingly beyond pleasant - it was almost a contest to see who could be more helpful. From the asst mgr Jeff to front desk hosts Shea,... More 

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Crowne P, Manager at Crowne Plaza Oklahoma City, responded to this review

just-as-i-see-it, Thank you so much for your kind words! We truly love all our guests here, and want them to feel like they're in a home away from home. Please come and visit us again soon. Thank you, Jeff Everson Assistant General Manager More 

Edmond, Oklahoma
Senior Contributor
39 reviews 39 reviews
18 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed February 15, 2015

Stayed at the Crowne Plaza with finance during their Valentine's special--room, champagne, chocolate strawberries and a four-course meal. It was busy at check-in and surprisingly our room was not ready so they upgraded us to a better room and, "for the inconvenience," Shae (front desk) provided us complimentary bar drinks and breakfast coupons, so we came out a lot better... More 

Was this review helpful? Yes
Crowne P, Manager at Crowne Plaza Oklahoma City, responded to this review

dnelson100, Thank you so much for taking the time to give us your feedback! We are pleased to hear that you enjoyed your stay, and that are staff was able to provide you with everything you needed. We hope to see you again soon! Thank you, Jeff Everson Assistant General Manager More 

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