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Courtyard by Marriott Oklahoma City Downtown

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2 West Reno Avenue, Oklahoma City, OK 73102
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Courtyard by Marriott Oklahoma City Downtown
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Courtyard by Marriott Oklahoma City Downtown
Courtyard by Marriott Oklahoma City Downtown
Courtyard by Marriott Oklahoma City Downtown
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231 Reviews from our TripAdvisor Community

Traveler rating
    100
    72
    35
    17
    7
See reviews for
37
50
18
68
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
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  • Italian first
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English first
  • All months
    (231)
  • Mar-May only
    (59)
  • Jun-Aug only
    (63)
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    (60)
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    (49)
All months
Senior Contributor
27 reviews 27 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Very nice, clean,Great Staff, room Very Comfortable And Clean. Food great with a great staff working in the restaurant. Had a very pleasant time and definitely recommend it to everyone. You get a great welcome from the time you arrive from any of the hotel staff you meet. I have not one bad thing to say about this hotel.

Was this review helpful? Yes 1
Missouri
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

A great hotel with wonderful service and very friendly employees. Since we had arrived early, they took our luggage and gave us a map of the area and suggested some of the places to see. By the time that we had walked around Bricktown a bit, when we returned to the hotel we could check in. They have great facilities,... More 

Was this review helpful? Yes 1
wichita falls, texas
Top Contributor
98 reviews 98 reviews
19 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 1 week ago

We stay about 50 nights a year in hotels.Most are Hilton properties, but stayed here for a concert next door. The good was a very clean room, nicely done with a very comfortable bed. It was nice to be able to walk from the concert back to our hotel. While the price was full rack that night, it is a... More 

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OKCHotelManager, Guest Relations Manager at Courtyard by Marriott Oklahoma City Downtown, responded to this review

Dear wffood, Thank you for taking the time to share your feedback with us regarding your recent stay. We agree that our location can't be beat if you're in town to attend an event at the Cheasapeake Energy Arena. If you're looking for cheaper parking options, we do have self-parking available for $14/day with unlimited in-and-out access to our garage.... More 

Dallas, TX
Top Contributor
65 reviews 65 reviews
50 hotel reviews
225 helpful votes 225 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I just came back from a business trip in OK City and stayed at this property. I asked for a wake-up call and they never put it down -- thank goodness I set my phone. I asked why the rate was so high and the front desk clerk was not friendly. My colleague got the same treatment when he asked... More 

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OKCHotelManager, Guest Relations Manager at Courtyard by Marriott Oklahoma City Downtown, responded to this review

Dear World_Hiker_Dallas, Thank you for staying with us at the Courtyard by Marriott Downtown. I would like to apologize for not meeting your expectations during your stay. We do value your feedback and we have addressed your concerns with our guest services team. Thank you for your business and we hope to better serve you next time. Warmest regards, Courtyard... More 

Blair, Oklahoma, United States
2 reviews
1 of 5 stars Reviewed 4 weeks ago via mobile

Staff was rude for telephone reservation. I really wanted a room within walking distance for an event we were to attend, so I decided to go ahead with the reservation. We arrived just after midnight. I had called ahead to ensure this was not a problem. When we arrived we were told that since their valet was gone, we would... More 

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OKCHotelManager, Guest Relations Manager at Courtyard by Marriott Oklahoma City Downtown, responded to this review

Dear Guest Deanna B, Thank you for staying at the Courtyard by Marriott Downtown. I would like to apologize for not meeting your expectations during your arrival and the cleanliness of your room during your stay. Your comments have been shared with the guest services team to correct the level of service you experienced. Please contact the Guest Services Manager,... More 

Fort Worth, Texas
Top Contributor
244 reviews 244 reviews
56 hotel reviews
112 helpful votes 112 helpful votes
3 of 5 stars Reviewed April 24, 2015

I stayed here recently for business, and having most recently stayed at the Ambassador and before that at the Skirvin, it's hard not to have a downward bias here, so I'm writing this for what I would expect from a mid-brand hotel. For those working downtown or at a convention or going to see the OKC Memorial, it's a convenient... More 

Was this review helpful? Yes 2
OKCHotelManager, Guest Relations Manager at Courtyard by Marriott Oklahoma City Downtown, responded to this review

Dear Guest RW, Thank you for choosing to stay at the Courtyard by Marriott Downtown. I am glad to hear that you had a good experience with our front desk team. Our goal is to provide an exceptional guest experience. We have communicated the details of your stay with our housekeeping team and we are reviewing our process to ensure... More 

Norman, Oklahoma
2 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed April 13, 2015

Hotel generally seems rundown and needs paint, new carpet and upkeep. Service was perfunctory but okay. Worst of all was the fact that the bed still had the sheets on it from the previous guests. Hair covered the sheets and pillows. We almost left at that point but hotel changed sheets and refreshed the room. Definitely not worth the price.... More 

Was this review helpful? Yes 1
OKCHotelManager, Guest Relations Manager at Courtyard by Marriott Oklahoma City Downtown, responded to this review

Dear Guest rjstone208, Thank you for choosing to stay at the Courtyard by Marriott Downtown. I would like to apologize for not meeting your expectations during your stay with us. We do value your business and our goal is to provide a high level of service. We have addressed your concerns with the appropriate departments to better our service. Thank... More 

Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed April 12, 2015

No matter where you stay in Oklahoma City, do yourself a favor, and have a drink and/or dinner at the Couryard Downtown. Jenner is the best bartender and waiter I have ever had the pleasure of being served by. This guy can make drinks a mile a minute during busy hours, while maintaining personal and meaningful relationships with tens of... More 

Was this review helpful? Yes 1
Jacksonville, Florida
Top Contributor
120 reviews 120 reviews
25 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed March 28, 2015

A late afternoon tornado alert disrupted the routine but the hotel staff handled the emergency with great professionalism. From moving guests to the safety of stairwells to manning the crowded dining area, the crew was busy but never overwhelmed. They should be commended. Pros: Hotel had an exceptional location: next door to the Arena, across the street from the convention... More 

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Kansas City
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 28, 2015

The staff were very helpful and friendly at check in and check out. They also were very helpful with the problems that we had on the lobby computer. It is right next door to a McDonalds, which was really handy since there was an ice storm and we didn't want to go far. The rooms have been recently updated and... More 

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