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Holiday Inn Express Oklahoma City-Penn Sq

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2811 Northwest Expressway, Oklahoma City, OK 73112
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Holiday Inn Express Oklahoma City-Penn Sq
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Holiday Inn Express Oklahoma City-Penn Sq
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40 Reviews from our TripAdvisor Community

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    14
    5
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    3
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Tahlequah, Oklahoma
Level Contributor
67 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed at this hotel while attending meetings at the BGCO. It is located within 5 minutes of I-44 and near many nice restaurants & shopping. The rooms are very clean & updated. Wifi was good and there was plenty of parking. The tub had a minor issue of draining while the shower ran. But once the shower was off,... More 

Was this review helpful? Yes
Justin E, General Manager at Holiday Inn Express Oklahoma City-Penn Sq, responded to this review

Dear PBA03, Thank you for taking time to write a review about your recent stay with us. We appreciate you choosing our hotel and are thrilled that you enjoyed the cleanliness and accommodations we have to offer. We look forward to seeing you again soon! More 

Houston, Texas
Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 9, 2015

My husband and I stayed here earlier this week for a quick trip to Oklahoma City (my hometown). The front desk staff (two younger men) were very friendly and courteous. Our room was nice - 2 beds on the 3rd floor. The hallway was hot and humid but I was happy to find our room nice and cool. We spent... More 

Was this review helpful? Yes
Justin E, General Manager at Holiday Inn Express Oklahoma City-Penn Sq, responded to this review

Dear susu71, Thank you for taking time to write a positive review. We welcome all feedback as we believe it helps us to make every stay a complete success which is what we always strive for. We appreciate you and your husband choosing our property last week and hope to see you again on your next visit to the area.... More 

1 review
5 of 5 stars Reviewed March 22, 2015

My grandson left a phone in the room and didn't realize it until we had checked out. The front desk was nice enough to let us back in the room, not once but twice, to check for the phone. The maid had already stripped the bed; so, we didn't find the phone. I called them and they advised me that... More 

Was this review helpful? Yes
Justin E, General Manager at Holiday Inn Express Oklahoma City-Penn Sq, responded to this review

Dear Donna K, Thank you so much for writing a positive review concerning you and your grandsons recent stay with us! We're certainly glad that his phone was recovered and that it was eventually able to get back to him. Thank you for complimenting our staff as well. We always enjoy hearing positive feed back and I will show them... More 

Bartlesville, Oklahoma
1 review
2 of 5 stars Reviewed February 23, 2015

Too bad I couldn't sleep the night I stayed here. Apparently, Holiday Inn Express welcomes not only travelers, but revelers as well. We stayed in a room just down the hall from the lobby and main desk. A party went on all night. People went in and out of the room, banged on the door, talked loudly, played music, etc.... More 

Was this review helpful? Yes
Justin E, General Manager at Holiday Inn Express Oklahoma City-Penn Sq, responded to this review

Dear hinklaw, Thank you for taking time to write a review. We appreciate you as a guest and hope that you will accept our sincere apology for the inconvenient disruption during your stay caused by another guest. We do give fair warning to guests when they have noise complaints brought against them and unfortunately, this time, it was not enough... More 

Houston Texas
Level Contributor
107 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 229 helpful votes
4 of 5 stars Reviewed February 22, 2015

I've stayed at the Penn Sq. Holiday inn express the last three times I've had occasion to visit Oklahoma City for a business trip. Well, not business, really, but a trip to get some martial arts practice business done, so there you go. The hotel staff is very helpful, front desk efficient and courteous - complete with smiles - so... More 

Was this review helpful? Yes
Justin E, General Manager at Holiday Inn Express Oklahoma City-Penn Sq, responded to this review

Dear AttorneyJohn, Thank you for taking time to post a positive review about your recent stay with us! We're glad that you enjoyed your time with us and we appreciate you being a loyal and returning guest to our property. We look forward to seeing you again on your next trip to OKC for business and/or martial arts! Thanks again. More 

Tulsa, Oklahoma
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 12, 2015

I use the HIE Penn Square every time I'm in Oklahoma City, OK. Centrally located to where I need to, this facility is clean and comfortable. The staff are top notch, friendly and helpful! Highly recommend!

Was this review helpful? Yes
Justin E, General Manager at Holiday Inn Express Oklahoma City-Penn Sq, responded to this review

Dear Jack A, Thanks for writing a positive review about your visits with us, we greatly appreciate you as a loyal guest to our property! My staff and I look forward to seeing you again soon. Thanks again, Justin Epperson GM More 

Houston, Texas
Level Contributor
101 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 134 helpful votes
3 of 5 stars Reviewed December 9, 2014

This is a small Holiday Inn on a busy intersection of NW highway and May Ave. Convenient to get to but an older hotel with little parking, and smaller rooms, and a small eating area. It was very noisy! It am a pretty sound sleeper but there is not much sound installation to protect you from the heavy traffic outside... More 

Was this review helpful? Yes
Justin E, General Manager at Holiday Inn Express Oklahoma City-Penn Sq, responded to this review

Dear bruce120, Thank you for taking time to write a review concerning your recent stay. Unfortunately, you mentioned you were not able to get a good nights sleep due to noise. We apologize for this as we do try to place our guests in quiet rooms and want every stay to be a complete success, however, this stay fell short... More 

Oklahoma
Level Contributor
215 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed November 16, 2014

Been at this HEI several times. Always clean, good service, nice room, quiet room, food was a little different and a bit better. This is our hotel of choice when in OKC for a quick trip to see family and friends.

Was this review helpful? Yes
Justin E, General Manager at Holiday Inn Express Oklahoma City-Penn Sq, responded to this review

Dear Ross M, Thank you so much for taking time to write a positive review about our property concerning your recent stay! We're happy you found your visit to be an accommodating one and glad you enjoyed the recent updated breakfast selection while you were in town to see family. Thanks again and we hope to see you again soon! More 

London, United Kingdom
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed August 19, 2014

The room was huuge. Again it annoyed me that they did not have the same hoover with hose attahcments they had in NYC. I stayed in two Holiday Inns, but I can say which I felt was cleaner. The size of the room was somethingI could only dream about in NYC! Although I arrived early and my room was not... More 

Was this review helpful? Yes
Chandler, Arizona
Level Contributor
56 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed August 15, 2014

The hotel is nice for business travelers. I find the location is good and it convenient to many amenities. I like the fact the rooms are large and have a fridge and microwave. I noted a couple of minor things - my room was not cleaned to my satisfaction one day but the rest of the stay was fine. I... More 

Was this review helpful? Yes
Justin E, General Manager at Holiday Inn Express Oklahoma City-Penn Sq, responded to this review

Dear AZIce Bear, Thank you for taking time to comment about your recent stay with us. Unfortunately, your room didn't get cleaned to your liking one day. We our working with our Housekeepers to ensure quality cleaning goes into every room, every day. We appreciate you choosing our property and look forward to your next visit with us! More 

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