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Holiday Inn Express Oklahoma City-Penn Sq

2.5 of 5 2811 Northwest Expressway, Oklahoma City, OK 73112
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Holiday Inn Express Oklahoma City-Penn Sq
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Holiday Inn Express Oklahoma City-Penn Sq
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34 reviews from our community

Traveler rating
    11
    11
    5
    4
    3
See reviews for
13
2
4
10
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
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Houston, Texas
Top Contributor
73 reviews 73 reviews
17 hotel reviews
100 helpful votes 100 helpful votes
3 of 5 stars Reviewed 1 week ago

This is a small Holiday Inn on a busy intersection of NW highway and May Ave. Convenient to get to but an older hotel with little parking, and smaller rooms, and a small eating area. It was very noisy! It am a pretty sound sleeper but there is not much sound installation to protect you from the heavy traffic outside... More 

Was this review helpful? Yes
Justin E, General Manager at Holiday Inn Express Oklahoma City-Penn Sq, responded to this review

Dear bruce120, Thank you for taking time to write a review concerning your recent stay. Unfortunately, you mentioned you were not able to get a good nights sleep due to noise. We apologize for this as we do try to place our guests in quiet rooms and want every stay to be a complete success, however, this stay fell short... More 

Midland, Texas
Top Contributor
160 reviews 160 reviews
26 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Been at this HEI several times. Always clean, good service, nice room, quiet room, food was a little different and a bit better. This is our hotel of choice when in OKC for a quick trip to see family and friends.

Was this review helpful? Yes
Justin E, General Manager at Holiday Inn Express Oklahoma City-Penn Sq, responded to this review

Dear Ross M, Thank you so much for taking time to write a positive review about our property concerning your recent stay! We're happy you found your visit to be an accommodating one and glad you enjoyed the recent updated breakfast selection while you were in town to see family. Thanks again and we hope to see you again soon! More 

London, United Kingdom
Contributor
16 reviews 16 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 19, 2014

The room was huuge. Again it annoyed me that they did not have the same hoover with hose attahcments they had in NYC. I stayed in two Holiday Inns, but I can say which I felt was cleaner. The size of the room was somethingI could only dream about in NYC! Although I arrived early and my room was not... More 

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Chandler, Arizona
Top Contributor
52 reviews 52 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed August 15, 2014

The hotel is nice for business travelers. I find the location is good and it convenient to many amenities. I like the fact the rooms are large and have a fridge and microwave. I noted a couple of minor things - my room was not cleaned to my satisfaction one day but the rest of the stay was fine. I... More 

Was this review helpful? Yes
Justin E, General Manager at Holiday Inn Express Oklahoma City-Penn Sq, responded to this review

Dear AZIce Bear, Thank you for taking time to comment about your recent stay with us. Unfortunately, your room didn't get cleaned to your liking one day. We our working with our Housekeepers to ensure quality cleaning goes into every room, every day. We appreciate you choosing our property and look forward to your next visit with us! More 

Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed August 11, 2014

Took my daughter up for a last trip before school started, and "upgraded" to the king executive suite. when we went to check in, it was 230 and they had an inspector staying there and she still hadn't checked out, so we were told we couldn't check in until 330. The shower was tiny, both bathroom doors had to be... More 

Was this review helpful? Yes
Justin E, General Manager at Holiday Inn Express Oklahoma City-Penn Sq, responded to this review

Dear Heath B, Thank you for taking time to comment about your recent stay, we appreciate all feedback. You mentioned you experienced a challenge during check in as the room was not yet ready at 2:30pm. As you know our check in time starts at 3pm however we did have some late check outs as you mentioned so we apologize... More 

Fort Worth, Texas
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 4, 2014

Stayed here for a company trip as it's close to the office. Pretty good place. Room was clean. AC worked fine. Bed was a little on the hard side for my tastes. The gym treadmills were broken the first night but were repaired and functioning the second night. Breakfast was the typical that you'd find. Would stay here again on... More 

Was this review helpful? Yes
Justin E, General Manager at Holiday Inn Express Oklahoma City-Penn Sq, responded to this review

Dear Andy R, Thank you for taking time to comment concerning your recent visit with us. We have recently upgraded our mattresses with additional pillow tops for added comfort, so we hope you will find them softer next time. We appreciate you choosing our facility and look forward to your return! More 

Des Moines, Iowa
Top Contributor
106 reviews 106 reviews
23 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed July 31, 2014 via mobile

Let's begging with the good stuff first. The rooms are spacious and well appointed. The staff is friendly, courteous, and professional. Now let's talk about some small details that need attention. For example I wanted to take a shower after a long day of travel and could not find a bar of soap. My wife called the front desk and... More 

Was this review helpful? Yes
Justin E, General Manager at Holiday Inn Express Oklahoma City-Penn Sq, responded to this review

Dear 482850, Thank you for taking time to review our property considering your recent stay with us. We appreciate all comments and strive to make each individual stay a successful one. However, you noted some challenges during this stay including not having in-room bar soap. Unfortunately, we were waiting on our shipment to come in, however, all rooms do have... More 

Cushing, OK
Contributor
13 reviews 13 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed July 5, 2014

We stayed with a block of rooms for a softball team, and all of our odd-numbered rooms on the back of the property had a terrible smell of sewage as the day got hot (there is a commercial creek with stagnating sewage behind the property). We had to leave the property after one day because of this. Otherwise, rooms are... More 

Was this review helpful? Yes
Justin E, General Manager at Holiday Inn Express Oklahoma City-Penn Sq, responded to this review

Dear EricMCarson, Thank you for taking time to review your recent stay with us. Unfortunately, you experienced an odor due to the city drainage as you stated. We apologize for the inconvenience you had as this is not normal for our property. Otherwise, we're glad you had a good stay with us and hope that you will return and not... More 

McKinney, Texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 22, 2014

Don't even think about this one. I'll start with the good stuff. The staff (African-American man at front desk with dreadlocks); he's very nice. Breakfast is fine (usual stuff at the HIE's); but the hotel is falling apart, dirty and quite simply patched together and patched together badly; but the ultimate....was the cockroach I found among my books and I... More 

Was this review helpful? Yes
Justin E, General Manager at Holiday Inn Express Oklahoma City-Penn Sq, responded to this review

Hi TexasFolks56260, Thank you for taking the time to write a review. You indicated that you experienced some challenges and your stay was unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your—or our own—expectations. Our goal is to address your concerns... More 

midwest
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed March 17, 2014

We have stayed at this Holiday Inn Express several times because the location in convenient for us. The staff at the front desk was helpful and friendly other than on Sat AM when the person at the desk was rude and hung up on me when I was trying to get basic info re: local taxi availability. Don't count on... More 

Was this review helpful? Yes
Justin E, General Manager at Holiday Inn Express Oklahoma City-Penn Sq, responded to this review

Dear ontheroardagain, Thank you for taking the time to comment about your recent visit with us. We strive to make every stay a complete success. Unfortunately, you experienced a few challenges this time and we would like to apologize for any miss-communication that you had over the phone. However, we do appreciate your loyalty to our property and we look... More 

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Additional Information about Holiday Inn Express Oklahoma City-Penn Sq

Address: 2811 Northwest Expressway, Oklahoma City, OK 73112
Phone Number:
Location: United States > Oklahoma > Oklahoma City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Oklahoma City-Penn Sq 2.5*
Number of rooms: 76
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Also Known As:
Holiday Inn Express Oklahoma City-Penn Sq Hotel Oklahoma City
Holiday Inn Oklahoma City
Oklahoma City Holiday Inn

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