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All 139 Oklahoma City hotels

Holiday Inn Express Oklahoma City-Penn Sq

2.5 of 5 Hotel   |   2811 Northwest Expressway, Oklahoma City, OK 73112
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66%
Ranked #82 of 139 hotels in Oklahoma City
A recent review
3 of 5 stars Reviewed March 17, 2014
ontheroardagain midwest
  • Overview
  • Reviews (27)
  • Photos (23)
  • Amenities
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  • Room tips (3)
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27 people have reviewed this hotel

Traveler rating
    10
    8
    2
    4
    3
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10
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Any
English first
Cushing, OK
Contributor
12 reviews 12 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We stayed with a block of rooms for a softball team, and all of our odd-numbered rooms on the back of the property had a terrible smell of sewage as the day got hot (there is a commercial creek with stagnating sewage behind the property). We had to leave the property after one day because of this. Otherwise, rooms are... More

Was this review helpful? Yes
Justin E, General Manager at Holiday Inn Express Oklahoma City-Penn Sq, responded to this review

Dear EricMCarson, Thank you for taking time to review your recent stay with us. Unfortunately, you experienced an odor due to the city drainage as you stated. We apologize for the inconvenience you had as this is not normal for our property. Otherwise, we're glad you had a good stay with us and hope that you will return and not... More

McKinney, Texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 22, 2014

Don't even think about this one. I'll start with the good stuff. The staff (African-American man at front desk with dreadlocks); he's very nice. Breakfast is fine (usual stuff at the HIE's); but the hotel is falling apart, dirty and quite simply patched together and patched together badly; but the ultimate....was the cockroach I found among my books and I... More

Was this review helpful? Yes
Justin E, General Manager at Holiday Inn Express Oklahoma City-Penn Sq, responded to this review

Hi TexasFolks56260, Thank you for taking the time to write a review. You indicated that you experienced some challenges and your stay was unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your—or our own—expectations. Our goal is to address your concerns... More

midwest
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed March 17, 2014

We have stayed at this Holiday Inn Express several times because the location in convenient for us. The staff at the front desk was helpful and friendly other than on Sat AM when the person at the desk was rude and hung up on me when I was trying to get basic info re: local taxi availability. Don't count on... More

Was this review helpful? Yes
Justin E, General Manager at Holiday Inn Express Oklahoma City-Penn Sq, responded to this review

Dear ontheroardagain, Thank you for taking the time to comment about your recent visit with us. We strive to make every stay a complete success. Unfortunately, you experienced a few challenges this time and we would like to apologize for any miss-communication that you had over the phone. However, we do appreciate your loyalty to our property and we look... More

San Angelo, Texas
Top Contributor
70 reviews 70 reviews
4 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed December 29, 2013

First, let me start this by saying I am an IHG club member so I only stay at Holiday Inns and their family of hotels. This one is the fourth I have stayed at in the last week and can say that it really is a good selection if your looking for a nice, clean, welcoming hotel. The staff and... More

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Justin E, General Manager at Holiday Inn Express Oklahoma City-Penn Sq, responded to this review

Dear Basenji,Jack, Thank you for your brand loyalty and for taking time to post positive comments about your recent visit with us! My staff and I strive to make each stay a complete success and we hope to see you again the next time you are in the area. Thank you!! More

Fort Worth, Texas
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 3, 2013

Good breakfast, rooms are nice. Really large mirror in the room. Pool is indoors. They don't seem to give upgrades for status though. I was little surprised. I would recommend the hotel. Good breakfast too.

Was this review helpful? Yes
Justin E, General Manager at Holiday Inn Express Oklahoma City-Penn Sq, responded to this review

Dear ScottCowtown, On behalf of the staff and I, thank you for taking time to post positive comments about your recent visit! We strive to make every stay a complete success and unfortunately we weren't able to upgrade you on this particular stay, but please let us know on your next trip in and if we have the upgrade available... More

Panama City Beach, Florida
Contributor
20 reviews 20 reviews
10 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 21, 2013

Traveling for business, hotel was good value and location. Was upgraded to a suite, which was great, however bathroom layout was odd, large bathroom left you cramped for space. Room was clean. Staff was friendly. Parking no issue, good restaurant selection to choose from

Was this review helpful? Yes
Justin E, General Manager at Holiday Inn Express Oklahoma City-Penn Sq, responded to this review

Dear TravelingSimpsons, Thank you very much for taking time to post positive comments about your recent stay with us! We always strive to make every stay a complete success and we are happy that we were able to accommodate you with a free upgrade. We hope to see you again soon on your next trip in! More

Knoxville, Tennessee
Top Contributor
84 reviews 84 reviews
16 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed July 28, 2013

I can't believe it, a hotel room with an Amana AC unit that allows you to keep the fan on even when the AC compressor has cycled off. No AC unit turning on and off all night! And the fan drowned out the street noise. Yea! If you are thinking that is a dumb thing to get excited about, then... More

Was this review helpful? Yes
Justin E, General Manager at Holiday Inn Express Oklahoma City-Penn Sq, responded to this review

Dear jelh47, Thank you for your positive comments concerning your recent visit to our property! I'm glad you enjoyed a relaxing nights sleep. Our staff hopes to make every stay a complete success as we look forward to seeing you on your next trip in. Best regards, Justin Epperson General Manager More

Cordova, Tennessee
Senior Contributor
38 reviews 38 reviews
15 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed June 24, 2013

Our group was booked into 7 rooms. When we tried to check in @ 3:40 PM this past Saturday, not all of our rooms were ready. Even after they accommodated all of us, I could still see housekeepers in the halls at 5:20 PM...after overhearing a desk clerk tell a phone customer that they were sold out for the night,... More

Was this review helpful? Yes
Justin E, General Manager at Holiday Inn Express Oklahoma City-Penn Sq, responded to this review

Thank you for taking the time to comment about our property and your recent visit! We appreciate all feedback and strive to make every stay a complete success. We were short staffed as you noted that day and I apologize for inconvenience at check in. The maintenance issues are currently being worked on and we always appreciate having them brought... More

1 review
2 of 5 stars Reviewed June 2, 2013 via mobile

We travel for softball and never had a problem with booking a block of rooms. However 2 of our rooms were given away. And then we were told after everyone paid for 5 nights we would have to check out a day early BC they already booked on top of our reservations. On my room we did chl out early... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Oklahoma City-Penn Sq, responded to this review

Dear tmaself, Thank you very much for taking the time to write about your recent experience with us. We strive everyday to create special experiences one guest at a time and I am truly sorry we did not manage this for your stay. Please accept my apologies for the shortcomings you experienced during your stay with us. We appreciate your... More

Senior Contributor
21 reviews 21 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 25, 2013 via mobile

The hotel is visually pleasing. The staff was friendly, but not memorable. The room was clean and we slept well. The only complaints we really had it that the bed and couch were very stiff. Also, the shower curtain is not large enough. We couldn't prevent water from leaking out of the tub. The breakfast selection was nice and had... More

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Additional Information about Holiday Inn Express Oklahoma City-Penn Sq

Address: 2811 Northwest Expressway, Oklahoma City, OK 73112
Phone Number:
Location: United States > Oklahoma > Oklahoma City
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Oklahoma City-Penn Sq 2.5*
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Also Known As:
Holiday Inn Express Oklahoma City-Penn Sq Hotel Oklahoma City
Holiday Inn Oklahoma City
Oklahoma City Holiday Inn

23 photos of this hotel

Management photos: Courtesy of the property manager

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Room/suite (10)
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Hotel & grounds (6)
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Dining (3)
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Other (5)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites Oklahoma City-Penn Square is just minutes from the Fairgrounds, Cowboy Hall of Fame, Bricktown, and Downtown OKC. Located between Integris Baptist Medical Center and Penn Square shopping mall. Stay in one of our King Studies, King Suites, King Jacuzzi Suites or 2-room Executive Jacuzzi Suites. Hotel features include free local phone calls and a complimentary Express Start continental breakfast. Enjoy a unique breakfast experience at our new Express Start Breakfast Bar served every morning featuring a selection of fruits, juices, cereals, breads/pastries, and even hardboiled eggs. We have also created the world's best tasting cinnamon roll. Visit Oklahoma City, OK and stay smart at the Holiday Inn Express Hotel. ... more   less 
Number of rooms
76

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