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Hampton Inn Oklahoma City / Quail Springs

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13500 Plaza Terrace, Oklahoma City, OK 73120
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Hampton Inn Oklahoma City / Quail Springs
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Hampton Inn Oklahoma City / Quail Springs
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195 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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    (45)
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Amarillo, Texas
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed at this Hampton because it was on our route in traveling. We were pleasantly surprised with the choices of restaurants that were near the hotel. The rooms were spacious, clean and the staff warm and friendly.

Review collected in partnership with Hampton

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Lindale, United States
1 review
2 of 5 stars Reviewed 4 days ago NEW

The hotel is old and dated with that musty smell. A/C ran constantly but could not keep room cool in summertime heat. It is off the turnpike and every time you leave and come back you are most likely going to have to have exact change for toll road unless you have a PikePass. The worst experience was going to... More 

Review collected in partnership with Hampton

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TMIHospitality, Manager at Hampton Inn Oklahoma City / Quail Springs, responded to this review

Dear Julie A, Thank you for taking the time to review the Hampton Inn Oklahoma City Quail Springs. I'm very sorry for your negative experience. We strive to impress our guests, but clearly we came up short. Your comments will be addressed with my staff to ensure that future guests don't have the same experience. We hope that we can... More 

McLean, VA, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

I visit Oklahoma City often and always stay at this hotel. There aren't enough words to describe the friendliness and excellent customer service of the staff. Breakfast is down home & carefully prepared and the facility is well maintained. Only reservation is lack of automatic doors for disabled. Located near major roads, multiple shops, restaurants and a shopping mall.

Review collected in partnership with Hampton

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Kingfisher, Oklahoma
1 review
1 of 5 stars Reviewed 1 week ago

We have stayed at this hotel many, many times over the last few years. When my husband was in the hospital nearby last year, I stayed there for a week. We have always been welcomed and well taken care of, each time we have stayed, that is until this weekend. Due to health reasons, we need a ground floor room... More 

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TMIHospitality, Manager at Hampton Inn Oklahoma City / Quail Springs, responded to this review

Dear Brenda P, Thank you for reviewing the Hampton Inn Oklahoma City Quail Springs and for your loyalty to our hotel. I'm very sorry to hear of the level of service that you received from my front desk staff. It is always our goal to impress our guests and I'm saddened that we came up short. Your comments have been... More 

Oklahoma
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is nice. The two rooms were fine and did not smell like cigarettes. Enjoyed the pool area. However, the hallways smelled liked cigarettes. Didn't realize that part of this hotel is smoking rooms. Would not stay hear again because I don't like the smell. If cigarette smell doesn't bother you, everything else was fine.

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TMIHospitality, Manager at Hampton Inn Oklahoma City / Quail Springs, responded to this review

Dear Karen T, Thank you for reviewing your stay at the Hampton Inn Oklahoma City Quail Springs. I'm glad you enjoyed our hotel. I do apologize that you were bothered by the smell of smoke from our smoking rooms. I understand that this can be off putting and apologize for any inconvenience. I hope that we will have an opportunity... More 

Stillwater, Oklahoma
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I had reserved a non-smoking room, just as I always do. The minute I opened the door to my room, I could tell that it was a smoking room. When I called the front desk to complain about the smell, I was told that my room was a non-smoking room on a floor with smoking rooms. I asked to be... More 

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Memphis, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

This Hampton Inn is fantastic. Be sure you take the time to enjoy the complimentary breakfast, it is great and the staff is the best. I you want something they don't have, they will do their best to get it. The beds are awesome, just like being at home, even better. Easy access to interstate with great restaurants and shopping... More 

Review collected in partnership with Hampton

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Robinson, United States
1 review
5 of 5 stars Reviewed June 1, 2015

I thoroughly enjoyed my stay at this Hampton Inn. The staff will go above and beyond to make sure your stay is enjoyable and as comfortable as home. Clean sheets, a great breakfast selection, and attentive staff members made my stay a memorable one. I recommend staying here if passing through for whatever reason.

Review collected in partnership with Hampton

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Scottsdale, United States
1 review
4 of 5 stars Reviewed May 21, 2015

This is a great location with resturants, shopping and entertainment within a few miles. The staff is very friendly and the room was quiet and clean. Breakfast was fresh and warm even toward the last 30 mins. They also had fresh baked cookies in the lobby when we arrived. ADVISE: Be careful of the Oklahoma potholes in the roads.

Review collected in partnership with Hampton

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oklahoma
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed May 19, 2015

This was my third stay at this hotel over the past three years. The first thing i noticed after checking in at about 7:00 pm was that something sticky had been spilled in the elevator and had dried leaving a dirty mess. My shoes made a sticking noise on the bathroom floor in my room and I had to clean... More 

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TMIHospitality, Manager at Hampton Inn Oklahoma City / Quail Springs, responded to this review

Dear V V, Thank you for your review of the Hampton Inn Oklahoma City Quail Springs and for your continued loyalty to our hotel. Please accept my apologies that your most recent stay was less than exceptional. I have shared your comments with my staff to ensure that any deficiencies are corrected moving forward. I hope that you will give... More 

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