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All 135 Oklahoma City hotels

Residence Inn Oklahoma City South/Crossroads Mall

3.0 of 5 Hotel   |   1111 East I-240 Service Road, Oklahoma City, OK 73149
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Residence Inn Oklahoma City South/Crossroads Mall
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Ranked #47 of 135 hotels in Oklahoma City
A recent review
5 of 5 stars reviewed 3 weeks ago
DJOSTAD Fargo, North Dakota
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34 people have reviewed this hotel

Traveler rating
    12
    13
    4
    3
    2
See reviews for
9
2
5
15
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
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English first
Fargo, North Dakota
1 review
5 of 5 stars Reviewed 3 weeks ago

I travel extensively with my job, and I often bring my family with. This 30 night stay at the Marriott Residence Inn Crossroads in OKC is the best experience my family and I have ever had. Chase, Krystle, and the rest of the staff are absolutely top notch. The attention and care they showed my family was remarkable. My 4... More

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GMRISouth, General Manager at Residence Inn Oklahoma City South/Crossroads Mall, responded to this review

Mr. Jostad, I cannot express enough how wonderful it was to have you and your family stay with us. You are deeply missed and still talked about amongst the staff here at the hotel. Please come back and visit when you are in Oklahoma City again. Chase Rollins General Manager More

Amarillo, Texas
Top Contributor
69 reviews 69 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed December 21, 2013

This is our 2nd stay at this location and in the same room as before. Room 300 is a little bit away from the elevator and next to the stairs. Very quiet location. The room is complete with everything you need between a loaded kitchen, WiFi, hair dryer etc. my little one slept on the couch was excited to have... More

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Chase R, General Manager at Residence Inn Oklahoma City South/Crossroads Mall, responded to this review

Thank you so much stixx3 for providing feedback about your stay. We strive for every guest to be completely satisfied and we are happy to have exceeded your expectations. I have taken your comments and shared with the staff. We all hope to see you back soon! Chase Rollins General Manager More

Denver, Colorado
Senior Contributor
27 reviews 27 reviews
19 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed October 7, 2013

I travel to this hotel somewhere between 2-5 times per year. Let's be honest, this hotel is nice and unfortunately in a bad location. There isn't much around other than local businesses. If you are working in the area, this is the best choice by far - but be ready to hop on I240 for food since there isn't much... More

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Chase R, General Manager at Residence Inn Oklahoma City South/Crossroads Mall, responded to this review

Thank you for sharing your experience about your stay. We take the safety and security of our guests very seriously. The Crossroads mall is under new management and has completed their grand re opening. We are extremely excited about the new shops coming to the area and the continued new businesses that are opening near us all the time. Chase... More

Colchester, England
Top Contributor
51 reviews 51 reviews
31 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed October 4, 2013

This was our first stay at a Residence Inn and were very impressed. Staff were friendly. Our room was large with kitchen area, dining area, very comfortable sofa in lounge area, king bed and bathroom with walk in shower. Everything was very clean and furnishings of good quality. Breakfast was excellent. Would definitely recommend.

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Chase R, General Manager at Residence Inn Oklahoma City South/Crossroads Mall, responded to this review

Thank you Jan53 for taking the time to provide comments about the hotel. It is truly a pleasure to work for Residence Inn and provide the best customer service possible. Please come back and see us again when you are in Oklahoma City. Chase Rollins General Manager More

Houston, Texas
Contributor
11 reviews 11 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 27, 2013

My husband has been travelling to OKC from Houston weekly. I thought for this trip I would come with him. We chose this hotel as it offered a kitchen, separate bedroom and allowed dogs for an additional fee. Room was nice. Have the kitchen was very convenient. Great breakfast in the lobby each and every morning included with your room.... More

Was this review helpful? Yes
Chase R, General Manager at Residence Inn Oklahoma City South/Crossroads Mall, responded to this review

Thank you so much for providing feedback about your stay. I have taken your comments and shared with the staff. We all hope to see you back soon! Chase Rollins General Manager More

Houston, Texas
Top Contributor
57 reviews 57 reviews
27 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed March 11, 2013

Great mobility to much of OKC area, near 2 interstates. Friendly and helpful front desk manager put me in a quiet room as requested. Room was spacious, the central heat/AC unit was quiet. Typical decor for an RI, I was pleased with this hotel as my base for several weeks. Good bed, two flat screens. When family came to visit... More

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GMRISouth, General Manager at Residence Inn Oklahoma City South/Crossroads Mall, responded to this review

Thank you so much for this wonderful feed back. I have shared your comments on your experience with all of the staff. Thank you again and we look forward to having you back here at The Residence Inn Oklahoma City South. Chase Rollins General Manager More

Houston, Texas
Top Contributor
97 reviews 97 reviews
35 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed February 21, 2013

I recently stayed at this Residence Inn on a business trip since it was close to the office where I had a meeting. There is really nothing in the area except for the restaurant that is basically in the parking lot and the movie theater. Everything else at the Crossroads Mall appeared vacant. The hotel is convenient to the highway... More

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GMRISouth, General Manager at Residence Inn Oklahoma City South/Crossroads Mall, responded to this review

Thank you for sharing your experience about your stay. We are very sorry we did not meet your expectations. We are doing a lot of changes to better accommodate our guests. We really value your feedback so we can improve the areas that need special attention. The Crossroads mall is under new management and is planning a grand reopening in... More

Ames, IA
Top Contributor
96 reviews 96 reviews
52 hotel reviews
72 helpful votes 72 helpful votes
3 of 5 stars Reviewed December 29, 2012

We recently stayed here going and coming on a trip to Texas. Lobby area is attractive and staff are very friendly. The place was clean, but rooms could use some maintenance. One of the rooms we stayed in had duct tape holding the molding together on the kitchen floor and the beds were soft--could use replacing. One big plus, however,... More

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Senior Contributor
29 reviews 29 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed October 12, 2012 via mobile

The front desk was very rude and slow. We are Marriott members so I expected the level of service we are used to, not here! Housekeeping was friendly but that's about it. The rooms are old and dingy. We would have left immediately, but we were all tired and needed a break from the car. We will not be staying... More

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Wichita, Kansas, United States
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 12, 2012

Stayed for a week. Clean, comfy beds, good meals. Had a issue two nights with person staying above us having a very loud party. Had a one and three yr old trying to sleep. Talked with desk and they took care of it immediately. It was instantly quiet and so much appreciated by us. There are places to eat close.... More

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Additional Information about Residence Inn Oklahoma City South/Crossroads Mall

Also Known As:
Residence Inn Oklahoma City South/Crossroads Mall Hotel
Residence Inn Oklahoma City South/Crossroads Mall Hotel Oklahoma City
Residence Inn Oklahoma City
Oklahoma City Residence Inn
Address: 1111 East I-240 Service Road, Oklahoma City, OK 73149
Phone Number:
Location: United States > Oklahoma > Oklahoma City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #47 of 135 hotels in Oklahoma City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Oklahoma City South/Crossroads Mall 3*
Official Description (provided by the hotel):
A leader among Oklahoma City, OK hotels, Residence Inn South/Crossroads Mall is your home-away-from-home for short and extended-stays. Our central location is key. Find our comfortable Oklahoma City accommodations at the intersection of I-35 and I-240, just 10 minutes from Will Rogers World Airport, 5 miles from downtown and the Bricktown entertainment district and minutes from Tinker Air Force Base. Outshining other Oklahoma City extended stay hotels, we offer free breakfast, free Wi-Fi, on-site market, indoor pool, fitness center, SportCourt® and evening social hours with free light dinner (M-TH). Our sizeable suites feature separate living areas, fully-equipped kitchens and superb bedding for a full night's rest. Guests of Residence Inn South/Crossroads Mall should take advantage of enticing perks such as Marriott Rewards® and easy group booking. Whether relocating or visiting just a few days, make the favored choice of extended stay Oklahoma City, OK hotels: Residence Inn by Marriott OKC South. ... more   less 
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