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Residence Inn Oklahoma City South/Crossroads Mall

3.0 of 5
1111 East I-240 Service Road, Oklahoma City, OK 73149
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Residence Inn Oklahoma City South/Crossroads Mall
Ranked #53 of 133 hotels in Oklahoma City
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29 reviews from our community

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Houston, Texas
Senior Contributor
35 reviews 35 reviews
18 hotel reviews
Reviews in 21 cities Reviews in 21 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed March 11, 2013

Great mobility to much of OKC area, near 2 interstates. Friendly and helpful front desk manager put me in a quiet room as requested. Room was spacious, the central heat/AC unit was quiet. Typical decor for an RI, I was pleased with this hotel as my base for several weeks. Good bed, two flat screens. When family came to visit... More

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GMRISouth, General Manager at Residence Inn Oklahoma City South/Crossroads Mall, responded to this review
March 15, 2013

Thank you so much for this wonderful feed back. I have shared your comments on your experience with all of the staff. Thank you again and we look forward to having you back here at The Residence Inn Oklahoma City South. Chase Rollins General Manager More

Houston, Texas
Top Contributor
75 reviews 75 reviews
25 hotel reviews
Reviews in 40 cities Reviews in 40 cities
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed February 21, 2013

I recently stayed at this Residence Inn on a business trip since it was close to the office where I had a meeting. There is really nothing in the area except for the restaurant that is basically in the parking lot and the movie theater. Everything else at the Crossroads Mall appeared vacant. The hotel is convenient to the highway... More

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See 4 more reviews by exptraveller501 for Oklahoma City
GMRISouth, General Manager at Residence Inn Oklahoma City South/Crossroads Mall, responded to this review
February 26, 2013

Thank you for sharing your experience about your stay. We are very sorry we did not meet your expectations. We are doing a lot of changes to better accommodate our guests. We really value your feedback so we can improve the areas that need special attention. The Crossroads mall is under new management and is planning a grand reopening in... More

Ames, IA
Top Contributor
74 reviews 74 reviews
45 hotel reviews
Reviews in 43 cities Reviews in 43 cities
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed December 29, 2012

We recently stayed here going and coming on a trip to Texas. Lobby area is attractive and staff are very friendly. The place was clean, but rooms could use some maintenance. One of the rooms we stayed in had duct tape holding the molding together on the kitchen floor and the beds were soft--could use replacing. One big plus, however,... More

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Contributor
12 reviews 12 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed October 12, 2012 via mobile

The front desk was very rude and slow. We are Marriott members so I expected the level of service we are used to, not here! Housekeeping was friendly but that's about it. The rooms are old and dingy. We would have left immediately, but we were all tired and needed a break from the car. We will not be staying... More

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Wichita, Kansas, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 12, 2012

Stayed for a week. Clean, comfy beds, good meals. Had a issue two nights with person staying above us having a very loud party. Had a one and three yr old trying to sleep. Talked with desk and they took care of it immediately. It was instantly quiet and so much appreciated by us. There are places to eat close.... More

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Oklahoma City, Oklahoma
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 9, 2012

Wonderful and helpful staff, breakfast was good and evening social hour was more like dinner. Sheets were soft and I have never seen a cleaner place..some one was always cleaning but never in the way of guests. Staff was always helpful. I would recommend this for meetings and just visit's to the city.

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See 3 more reviews by onceuponatime167 for Oklahoma City
GMRISouth, General Manager at Residence Inn Oklahoma City South/Crossroads Mall, responded to this review
October 11, 2012

Thank you for the good review. I always enjoy sharing all of the reviews with the staff. This will definately put a smile on everyone's face today. Thank you again for the smile. Please stay with us again when you come back to the area. I hope you enjoyed your time in Oklahoma City. More

Oklahoma City, Oklahoma
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 9, 2012

We stayed here previously and on this trip we couldn't get in but after my husband called and talked to the manager he was able to get us in for this longer period of time. For some reason if you are staying for 2 weeks or more at the government rate then you have to get approval so we were... More

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GMRISouth, General Manager at Residence Inn Oklahoma City South/Crossroads Mall, responded to this review
September 26, 2012

Thank you for the nice review. I have shared with the all the hotel employees, so they are all aware of your kind words and compliments. Have a great day, please call us when you return to Oklahoma CIty. More

New Orleans, Louisiana
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed July 16, 2012 via mobile

We stayed here for one night as the half way between home and vacation destination. Checking in was a breeze and Lisa Roche deserves a raise for her calm and unflappable manner in getting us in. She was the only one on duty and was as pleasant and delightful as she could be. When we got to the room, at... More

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Jonestown, Texas, United States
1 review
5 of 5 stars Reviewed July 1, 2012

We met my parents there for the WCWS tournament. Our room was like an apartment, with 2 separate bedrooms, a living room w/fireplace, dining area and FULL kitchen. It was super nice. The bedrooms were not cramped - each has it's own bathroom/vanity area. The kitchen has a full size stove and refrigerator and even a dishwasher. We did not... More

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Little Rock, Arkansas
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 10, 2012

Four of us spent 9 days at the Crossroads Residence Inn in Oklahoma City. We were attending the NCAA Women's College Fast Pitch Championsip Games, also known as "the Women's World Series." Our overall experience was extremely good. The suite was designed to meet the needs of those of us who are handicapped, as well as those who are not.... More

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See 3 more reviews by Jellybean466 for Oklahoma City
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Additional Information about Residence Inn Oklahoma City South/Crossroads Mall

Also Known As:
Residence Inn Oklahoma City South/Crossroads Mall Hotel Oklahoma City
Residence Inn Oklahoma City South/Crossroads Mall Hotel
Residence Inn Oklahoma City
Oklahoma City Residence Inn
Address: 1111 East I-240 Service Road, Oklahoma City, OK 73149
Phone Number:
Region: United States > Oklahoma > Oklahoma City
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #53 of 133 hotels in Oklahoma City
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
A leader among Oklahoma City, OK hotels, Residence Inn South/Crossroads Mall is your home-away-from-home for short and extended-stays. Our central location is key. Find our comfortable Oklahoma City accommodations at the intersection of I-35 and I-240, just 10 minutes from Will Rogers World Airport, 5 miles from downtown and the Bricktown entertainment district and minutes from Tinker Air Force Base. Outshining other Oklahoma City extended stay hotels, we offer free breakfast, free Wi-Fi, on-site market, indoor pool, fitness center, SportCourt® and evening social hours with free light dinner (M-TH). Our sizeable suites feature separate living areas, fully-equipped kitchens and superb bedding for a full night's rest. Guests of Residence Inn South/Crossroads Mall should take advantage of enticing perks such as Marriott Rewards® and easy group booking. Whether relocating or visiting just a few days, make the favored choice of extended stay Oklahoma City, OK hotels: Residence Inn by Marriott OKC South. ... more   less 
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Residence Inn Oklahoma City South/Crossroads Mall
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