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Renaissance Oklahoma City Convention Center Hotel

3.5 of 5
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10 North Broadway Avenue, Oklahoma City, OK 73102
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1 room 1 adult
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Renaissance Oklahoma City Convention Center Hotel
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423 Reviews from our TripAdvisor Community

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Healdton, Oklahoma
2 reviews
4 of 5 stars Reviewed 1 week ago

Stayed there when we went to the PBR. Really convenient to be able to walk to Chesapeake Arena without hardly ever having to be outside. The lobby is beautiful. The breakfast was excellent. It's probably time to renovate the rooms although they were very clean and comfortable. Only complaint is we were next to some noisy night owls - the... More 

Helpful?
Thank Kaleidescope142
Georgia
Level Contributor
192 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Beautiful hotel in a really nice location close to many restaurants and bars. The hotel is older but it has been updated and has a pretty lobby. The front desk staff were really friendly and helpful in getting us checked in and to our rooms quickly. I overnighted at the Renaissance hotel this past Sunday night and the hotel felt... More 

Helpful?
1 Thank Flying4
New Mexico
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Traveling across the country is a great pastime of mine. Every now and then I stay at a hotel that just blows me away. That is the case with the Renaissance Hotel in OKC. First the location is priceless as I spent the evening walking among the lit sidewalks of the botanical garden; but the great surprise was the room.... More 

Helpful?
Thank Willis B
Scott M, General Manager at Renaissance Oklahoma City Convention Center Hotel, responded to this review

Dear Willis B, Thank you for sharing your experience at the Renaissance Oklahoma City Convention Center Hotel. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire... More 

Ada, Oklahoma
Level Contributor
41 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
2 of 5 stars Reviewed January 1, 2016 via mobile

My husband and I just spent New Years Eve here. The hotel is in close proximity to the Chesapeake Arena which was great for us as we had been to the Thunder game. This hotel is very pretty and the staff were very nice. Our room was clean. The bed was adequate. We were on the 13th floor so the... More 

Helpful?
Thank OKDianne
Scott M, General Manager at Renaissance Oklahoma City Convention Center Hotel, responded to this review

Dear OKDianne, Thank you for your staying with us at the Renaissance OKC and for your continued loyalty to Marriott. We were deeply disappointed to hear that you did not enjoy every aspect of your stay and we will use your comments to help us address each of these issues in a timely manner. I appreciate your kind words regarding... More 

Texas
Level Contributor
38 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed December 27, 2015

For what ever reason most OKC hotels were booked up, so I found a room at the Renaissance. The location is great, in downtown OKC. The staff was very nice and extremely helpful. The rooms are in need of updating. Bed was comfortable.

Helpful?
Thank OleMissTraveler
Scott M, General Manager at Renaissance Oklahoma City Convention Center Hotel, responded to this review

Dear OleMissTraveler, Thank you for choosing the Renaissance OKC during your recent visit. We truly appreciate your comments regarding the friendliness / helpfulness of our staff and we were happy to hear that you enjoyed our comfy beds. I will be sure to share your comments with my team as I know they will be excited to hear that you... More 

Cushing, Oklahoma
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed December 14, 2015 via mobile

Poor sound insulation from trains outside and other guests inside. Don't think we slept at all. Probably the worst experience I've had with customer service both on the phone and at the hotel. The valet attendants were great though! Sink was stopped up, tiny showers, and employees who must think we are doing them a favor by staying there. I'll... More 

Helpful?
Thank Jack C
Scott M, General Manager at Renaissance Oklahoma City Convention Center Hotel, responded to this review

Dear Jack C, Thank you for taking a few moments to share some feedback regarding your stay at the Renaissance OKC. We appreciate your candid comments and we would like to extend our sincere apologies for the negative experiences you encountered. While we were happy to hear the valet attendants made such a positive impression, we were equally disappointed to... More 

Little Rock
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed December 12, 2015 via mobile

This hotel is within walking distance to Bricktown and offers very nice accommodations. Was disappointed in the employee attitudes from the pushy bellmen to the poor attitude of the girl at check in. Stay for location but not service or advice on area attractions.

Helpful?
Thank Guardian29
Scott M, General Manager at Renaissance Oklahoma City Convention Center Hotel, responded to this review

Dear Guardian29, Please accept my sincerest apologies for the service you received from our valet and front desk staff. Your comments are truly disappointing as we take the service we provide very seriously. While your encounter is not typical for our hotel, we appreciate you bringing this matter to our attention so that it can be resolved quickly. The Renaissance... More 

Atlanta, GA
Level Contributor
64 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
3 of 5 stars Reviewed December 10, 2015

How they can charge more than $150 a night is beyond me. The atrium was so hot it was hard to breath. Lobby was nice. Room was big and clean but had missing parts in our room that required maintenance twice! The last straw was after all had been fixed, I go into the bathroom to wash my hands, pick... More 

Helpful?
Thank Lisa18
Scott M, General Manager at Renaissance Oklahoma City Convention Center Hotel, responded to this review

Dear Lisa18, Thank you for staying with us at the Renaissance OKC and for sharing some feedback regarding your stay. We are truly disappointed to hear of the various issues that you encountered with your room and I have shared your feedback with my leadership team so that each of these concerns can be corrected immediately. Please accept my sincere... More 

North Richland Hills, TX
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 14, 2015 via mobile

Went on a business trip, and the hotel surpassed my expectations. Everything was clean, the staff were very nice at all times and the price was reasonable. For a little under $170 per night, I got a suit in the 14th floor. It included free continental breakfast and snaks thru the day at the club lounge!! It has a pool,... More 

Helpful?
Thank NSFD
Austin, Texas
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 13, 2015 via mobile

2nd time staying at this hotel for Izumicon and I must say this hotel has not changed staff is as friendly service is excellent this hotel knows how to treat their guests that's for sure comfortable beds hot tub pool and work out center restaurant inside the hotel plus free wife in the lobby beautiful lobby with the Koi ponds... More 

Helpful?
Thank DIngram00
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