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Renaissance Oklahoma City Convention Center Hotel

3.5 of 5
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10 North Broadway Avenue, Oklahoma City, OK 73102
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Renaissance Oklahoma City Convention Center Hotel
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Ranked #60 of 146 Hotels in Oklahoma City
A recent review
4 of 5 stars reviewed 6 days ago
Lisa H Parker, Colorado, United States
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388 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Parker, Colorado, United States
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed here during a workshop at the convention center. The bridge to cross over is convienent and clean. The lobby has a river that runs between the two open elevators and the view from the upper floors is cool.

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Dallas, Texas
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

I arrived fairly late at night to hotel, and the employee checking me in unfortunately was not entirely competent using the check-in computer. So after 15+ minutes and calling two other employees over to show him how it worked, I finally got my room keys. The room itself was rather lackluster. I'd been to this hotel probably 10 years ago,... More 

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Scott M, General Manager at Renaissance Oklahoma City Convention Center Hotel, responded to this review

Dear Tim W, Thank you for staying with us during your recent visit to Oklahoma City and for providing feedback regarding your stay. We remain committed to providing a high level of service and your feedback will help us ensure our new staff members have the training necessary to provide this level of service. I also wanted to apologize for... More 

Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed at this property from June 19th to June 21st mainly for my son's audition for the TV show, The Voice. We had a good stay, although the hotel and room was a bit dated, the general hospitality of the wait staff and chefs at the restaurant were on par for a Marriott property. The hospitality by the front... More 

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Scott M, General Manager at Renaissance Oklahoma City Convention Center Hotel, responded to this review

Dear Joshsamy, Thank you for staying with us at the Renaissance OKC and for providing this valued feedback regarding your stay. While we initially provided you with the high level of service you have come to expect from a Marriott property, it was disappointing to hear that a few members of our team were unable to address your concern in... More 

1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

Stayed there in june on the 9th floor. Price is a bit high but I can understand given the location. Close to Bricktown and the attractions which was the only good thing. The following morning, I found the the bed I slept in WAS infested with BED BUGS. I was very grossed out and could not beleive it. The staff... More 

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Scott M, General Manager at Renaissance Oklahoma City Convention Center Hotel, responded to this review

Dear Lisa A, On behalf of the Renaissance Oklahoma City. please accept our sincere apologies for the issue you encountered during your stay with us. We care greatly about every guest’s experience and take hotel hygiene / sanitation very seriously. As a result, we have established very strict standards of cleanliness that either meet or exceed public health department regulations,... More 

Mansfield, Illinois
Level Contributor
35 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel staff are friendly and efficient, the buffet breakfast is delicious and the location is great. We always stay here when visiting the Oklahoma City area. I would definitely recommend this hotel.

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Dallas, TX
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here two nights (Fri/Sat). Rates a little steep ($200 per night) for a very plain room. Plenty of space but furniture tired, even had a clock radio with a first gen iPod dock! Good location, but self park awkward (two blocks away with a 5 minute walk through a sky bridge - kinda creepy). Staff friendly and Sunday brunch... More 

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Scott M, General Manager at Renaissance Oklahoma City Convention Center Hotel, responded to this review

Dear dfwmaverick, Thank you for choosing the Renaissance OKC during your recent visit. We were so happy to hear that you enjoyed the service we provided as well as the Sunday morning brunch. We also appreciate the feedback you shared regarding your room and we will use this information to help us continue to improve the level of product we... More 

Myrtle Beach, South Carolina
1 review
5 of 5 stars Reviewed 3 weeks ago

The staff at this hotel does a wonderful job at taking care of their guests. I was recently here for 5 nights on business. I had requested a suite and the hotel computer had mistakenly assigned me to the hospitality room which was being used for that purpose. The front desk person quickly got on it even though there were... More 

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Norman, Oklahoma
Level Contributor
106 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel has a great location and good prices if you book in advance. Their breakfast buffet is fantastic. I did notice there was some mold in the bathroom which was a little disappointing. I also find the valet parking to be a little overpriced. Overall though it's a good place to stay and be close to downtown.

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Scott M, General Manager at Renaissance Oklahoma City Convention Center Hotel, responded to this review

Dear Meredith36, Thank you for choosing the Renaissance OKC during your latest visit to the area. We value providing a high level of service to our guests and we were disappointed to hear of the cleanliness issues you encountered with the bathroom. I will review your feedback with our leadership team so that we can ensure that this is an... More 

Level Contributor
5 reviews
5 of 5 stars Reviewed 3 weeks ago

My family spent a few day here. The hotel has a great feel to it. Nice pool and hot tube. I wished all the rooms had a fridge. It is very conveniently located to the convention center and Brick Town. The staff was very accommodating except for a night manager who acted like I was lying when I asked him... More 

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Chicago, IL
Level Contributor
153 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I have stayed at many Renaissance Hotels, and quite candidly, this was disappointing, as a whole. As others have noted, I did expect a more hip environment - which is what the brand is known for, but rather, I found just a standard hotel. The staff was pleasant - but not overly accommodating. Although, Yolanda in Caffeina's was particularly pleasant... More 

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Scott M, General Manager at Renaissance Oklahoma City Convention Center Hotel, responded to this review

Dear mswtravels71, Please accept our sincere apologies for not upholding your expectations for a Renaissance hotel. Your feedback is valuable to us and we will use your input to help us enhance the level of service we provide to our guests. We hope that you choose the Renaissance OKC during your next visit to the area as we would love... More 

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