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Fairfield Inn Oklahoma City South/Crossroads

2.5 of 5
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1101 East Interstate 240, Service Rd, Oklahoma City, OK 73149
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Fairfield Inn Oklahoma City South\/Crossroads
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53 Reviews from our TripAdvisor Community

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Traveler rating
    17
    23
    9
    4
    0
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7
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15
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Onalaska, Wisconsin
Level Contributor
62 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We liked our experience at this Fairfield. It was very clean and Cecy at the front desk was very welcoming. The nearby mall looks like it's seen better days, though. Next door is a Texas Roadhouse which would be nice for an evening meal, though we were meeting friends downtown. My only complaint would be that it did not have... More 

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1 review
5 of 5 stars Reviewed 1 week ago

Though it's a little out of the way location would make some hesitant to stay here, the outstanding management here sets it apart and distinguishes it above other hotels that may be typically more expensive and more central. The primary daytime manager was incredibly patient with our large party and she had fun things set up midday in the breakfast... More 

Was this review helpful? Yes
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed here one night as we were travelling up to Kansas. The hotel was okay inside, but very dated and is definitely in need of a thorough cleaning, re-painting, rust removal, etc.....It is obviously an older hotel located in a NOT so great area. The entrance is small and the free breakfast was your average Fairfield Inn breakfast with... More 

Was this review helpful? Yes
Nycole H, General Manager at Fairfield Inn Oklahoma City South/Crossroads, responded to this review

Dear Ellantx, Thank you for taking the time to leave a review on TripAdvisor. I understand how not staying at a renovated property in a not so great area can be disappointing. I would like to apologize for the condition of the property as it is an older property. I am happy to report that we are soon to go... More 

Guthrie Center, Iowa
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 18, 2015

Overall the hotel was fine. The carpet, furniture, etc seemed a bit dated and worn, but the room was clean. The pool is on the small side but was well maintained. We had two issues. First, the hotel location is not great. It looks like you are near a mall but it is now abandoned, with only a few other... More 

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Nycole H, General Manager at Fairfield Inn Oklahoma City South/Crossroads, responded to this review

I want to apologize for the experience that you experienced while staying here with us. Here at Farifield Inn Oklahoma City we strive for excellence and I apologize that you had to sit in the lobby to eat your breakfast. The mall next door is undergoing a rejuvenation effort so there are events that will be going on and new... More 

Highwood, Illinois
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 8, 2015

I stayed here twice while traveling for business. They did everything right. The breakfast area was clean and well-stocked with food items. They offer a similar breakfast selection to any other competing hotel of this type. Some nice perks: Free USA today newspaper Free bottle of water offered to you at check-in (or any time you ask) No fitness center,... More 

Was this review helpful? Yes
Nycole H, General Manager at Fairfield Inn Oklahoma City South/Crossroads, responded to this review

Dear Robert S, Thank you for taking the time to review our property. I am delighted to hear that you had a great experience and that Cecy did such a wonderful job providing you with the information that you needed. She really is a delight and I am thrilled that you were able to experience her. We look forward to... More 

Morongo Valley, California
Level Contributor
52 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed June 12, 2015

We asked for a room near the elevator, got it. Staff so helpful. Beds too soft for me. But in a storm and being able to open the window, and see the trees swaying and hear the rain pouring down. It was kind of fun. We also got 10% off at the Texas Roadhouse next door. Complimentary breakfast the next... More 

Was this review helpful? Yes
Nycole H, General Manager at Fairfield Inn Oklahoma City South/Crossroads, responded to this review

Dear Nana211, Thank you for taking the time to post a review for our property. I am happy to hear that you had a good experience while you here at the Fairfield Inn in Oklahoma City. The Texas Roadhouse next door is a great place to eat and giving the discounts is our pleasure. I hope that the next time... More 

Dallas, Texas
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 3, 2015

My first Fairfield experience. I generally stay at Hamptons when I doing a drive trip. Great front desk. Comfortable bed and easy walk to restaurant. I would recommend this for travelers along 35. Clean and comfortable.

Was this review helpful? Yes
Nycole H, General Manager at Fairfield Inn Oklahoma City South/Crossroads, responded to this review

Dear Freqtravtraveler, Thank you for taking the time to review our hotel. I am happy that your first Fairfield experience left you with a good impression and that our staff was great. I hope that we have the opportunity to accommodate you when your travels bring you back through Oklahoma City. Thank you, Nycole Harris / General Manager More 

Malta, New York
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed May 29, 2015 via mobile

Granted, they had some Storm damage, most Marrriott properties let you know when you make the reservation if they renovating or have construction underway. All the contractor's employees would be in the breakfast area all at once and they would tie up space meeting. I had rainwater dripping in my room and every time I reported it, they had no... More 

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Nycole H, General Manager at Fairfield Inn Oklahoma City South/Crossroads, responded to this review

Dear SillyOlBearontheroad, Thank you for taking the time to review our property. I understand how the experience you had while here would leave a bad impression and I would like to apologize for that experience. As you know there was damage at that time and now that the hotel has been fixed I would like the opportunity to provide you... More 

Tulsa, Oklahoma
2 reviews
5 of 5 stars Reviewed May 26, 2015

While the area this hotel is located in is somewhat sparse, the hotel itself is excellent. They experienced some recent damage thanks to high winds and a nearby tornado, but even with ongoing repairs, our stay was perfect. We could see they were working hard to get the damages repaired immediately. The staff was incredibly friendly and helpful, and the... More 

Was this review helpful? Yes
Nycole H, General Manager at Fairfield Inn Oklahoma City South/Crossroads, responded to this review

Dear JenniferT, Thank you for taking the time to review our hotel. I am glad to know that you had a great experience and that our staff provided you with excellent service. If you ever get the opportunity to be back in Oklahoma City I hope that you allow us to provide you with excellent service at that time. Thank... More 

Deltona, Florida
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed April 24, 2015

I was very tired when I arrived late in the evening and had to wait for an employee to come to the desk. Then they wanted to play guess my name. I just wanted a room and no games. Room was not fancy. Very small TV's, bathtub that had been stained from time, not enough towels. Most of all the... More 

Was this review helpful? Yes
Nycole H, General Manager at Fairfield Inn Oklahoma City South/Crossroads, responded to this review

Dear DONS1111 - I want to apologize for the experience that you experienced while staying here with us. Here at Farifield Inn Oklahoma City we strive for excellence and in no way should you have been inconvenienced while at our property. I am aware that some of our beds are on the softer side and I am working to solve... More 

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