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Holiday Inn & Suites Oklahoma City/North Quail

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13800 Quail Springs Parkway, Oklahoma City, OK 73134
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Holiday Inn & Suites Oklahoma City/North Quail
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59 Reviews from our TripAdvisor Community

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Traveler rating
    15
    19
    15
    5
    5
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15
11
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18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 23, 2015

I stayed here for business as a matter of convenience. That was a mistake. I've got a dozen huge welts with insane itching on both legs. What else is there to say? This place has bed bugs. I won't mention what room I was staying in, so go for it at your own risk.

Was this review helpful? Yes 1
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 8, 2015

My wife and I chose this Holiday Inn Express because of its location, but we were surprised to find one of the nicest Holiday Inn Expresses we have visited! The rooms were large, quiet and comfortable, the bathrooms were very modern, the staff was helpful, breakfast was good. Our only disappointment was the lack of a swimming pool.

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Wilmington, North Carolina, United States
Level Contributor
44 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed June 4, 2015

We arrived in OKC late last Sunday Night/Monday Morning. The front desk attendant was pleasant and accommodating. The room was comfortable. The bathrooms were clean. I neglected to bring a razor or shaving cream, and the front desk was more than willing to provide these items free of charge. Lee, our bartender and breakfast attendant was wonderful. She was engaging... More 

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Abilene, Texas
Level Contributor
123 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed May 21, 2015

Great location and nice pool, but the housekeepers were terrible. No soap, coffee cups, etc. for two straight days. Many restaurants close by and quail spring mall as well. Room was clean and comfortable. Lots of other options nearby as well.

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Sayulita
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 3, 2015

We got two rooms for the weekend. The rooms were very clean and beds were very comfortable. The rooms had a lot of space and storage. The property and building were well kept and clean. The staff members were helpful and very friendly. We had small children with us. We requested extra towels, extra soap, toothbrushes, and even called to... More 

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Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed April 25, 2015

I was frustrated but not outraged. But first off the location. It's close to both malls. Not quite in the heart of Oklahoma City. But not too far from it. The only thing I didn't like location wise was how the entrance is on a side that's poorly lit and not facing the busy road. That didn't make me feel... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn & Suites Oklahoma City/North Quail, responded to this review

Dear maylvang, Thank you for writing a review about your recent stay with us. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. While I am delighted to hear that you were satisfied with room cleanliness, it is regrettable that there... More 

Lewisville, Texas
Level Contributor
51 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed April 9, 2015

I stayed here in March to attend a concert in OKC. There was a small wait on checking in, but I was early. Because he didnt have a room ready when I got there, he upgraded me to a very nice suite. Very thankful for the room. It was a pretty quiet stay. He also threw in breakfast vouchers for... More 

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1 review
1 of 5 stars Reviewed March 29, 2015

We had a long day at our daughters softball tournament, and came Bach to get some rest. All we hear is loud music (lots of bass). Called the front desk to complain, and I was told that they had a party going on until midnight. You cold hear the music on all four floors!! To let one party disrupt an... More 

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IHGCare, Guest Relations Manager at Holiday Inn & Suites Oklahoma City/North Quail, responded to this review

Dear Chris L, Thank you for taking the time to convey your comments regarding your recent experience with us. I'm sorry your stay was negatively affected by the insufficient soundproofing of the rooms. I’d like to obtain some additional details regarding your experience so I have sent you a private message. I look forward to hearing from you and being... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed February 16, 2015

We checked in at 8pm for an overnight stay. Upon checking in we arrived to our room and there was trash outside of the door. We ignored it and went in. Set our stuff down, I decided to use the restroom. Upon entering there was hair on the floor and scum, pretty nasty considering it was not my hair. We... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn & Suites Oklahoma City/North Quail, responded to this review

Dear Trigirl14, I appreciate you taking the time to comment about your hotel stay experience. We work very hard to ensure our facilities and guest services are superior and strive to be the best hotel around. It seems that we were not able to execute an exemplary hotel stay experience due to the type of room you received. Please know... More 

talihina
Level Contributor
241 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed October 10, 2014

Checked in late had pleasant hotel clerk and room was very comfortable. Had a 32 ft trailer hooked to truck and there was plenty of parking. Breakfast starts at 6am and was very good. The attendant keep coffee full and it was not bitter but good flavored. Their breakfast is a notch or 2 above regular hotel breakfasts. Nice beds... More 

Was this review helpful? Yes 1
LaDonna W, General Manager at Holiday Inn & Suites Oklahoma City/North Quail, responded to this review

Thank you so much for your feedback! We are pleased to hear you enjoyed your stay and we hope we have the pleasure of having you as our guest the next time you're in OKC. More 

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