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Four Points By Sheraton Oklahoma City Quail Springs

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3117 NW 137th Street, Oklahoma City, OK 73134
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Breakfast for 2 Included
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Four Points By Sheraton Oklahoma City Quail Springs
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142 Reviews from our TripAdvisor Community

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Traveler rating
    63
    44
    17
    12
    6
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37
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • Italian first
  • Any
English first
  • All months
    (142)
  • Mar-May only
    (36)
  • Jun-Aug only
    (37)
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    (40)
  • Dec-Feb only
    (29)
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omaha
Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This hotel is easy to find. It has a very nice decoration, lobby, lounge and bar. Rooms have everything you need in a hotel. Bed are very comfortable. Receptionist was very helpful. We called 3-4 times in matter of 2-3 hours asking about storm that was supposed to hit OKC. It looks that there is no sound insulation and we... More 

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Naples, Florida
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 1 week ago

Clean decent hotel geared for business traveler. Staff is not very friendly. They gave us keys to a room already occupied when we checked in. It was an ordeal getting a different room, without other guests in it! It was another major ordeal trying to get a cup of coffee in the evening at bar. Don't expect much and all... More 

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1 review
2 of 5 stars Reviewed 1 week ago via mobile

At first glance the hotel is well kept, modern and the customer service is superb. But... the hallway carpets are stained, the lobby smells like a Vegas casino and I left with bedbug bites. Yup bedbugs.

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San Antonio, Texas
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Because of a nearby hotel that was going to be used by the rest of my family was full, I elected to stay at the Four Points close-by the sold out hotel that I wanted. Just so happened that my daughter was going to check in at the other hotel and because it had listed amenities; pool and cocktail hour... More 

Was this review helpful? Yes 1
Megan L, Starwood Hotels at Four Points By Sheraton Oklahoma City Quail Springs, responded to this review

Dear dbauer33, We’re thrilled to hear you enjoyed your stay. It’s truly our pleasure to provide you with excellent service, and we will be sure to congratulate Kelly for making your stay memorable. Thank you for taking the time to acknowledge the work of our team, and we look forward to hosting you again the next time you are in... More 

Level Contributor
47 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
1 of 5 stars Reviewed May 24, 2015

After driving the last 150 miles of our 500 mile day in a torrential downpour we were thankful to be at our hotel. When my husband went to check-in they couldn't find our reservation. We had to give them our confirmation number (from Expedia) at which point Dalton acted like we were inconveniencing him. After about 15 minutes they figured... More 

Was this review helpful? Yes 1
Megan L, Starwood Hotels at Four Points By Sheraton Oklahoma City Quail Springs, responded to this review

Dear Kris040214, We understand the importance for guests to have an easy check-in process, especially after long travels, and we are very sorry for the inconvenience you experienced while checking in. Additionally, we aim to provide each guest with a comfortable stay, and we regret you were disturbed by noise from other guests during your stay. We apologize we failed... More 

Oklahoma City, Oklahoma
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed May 19, 2015

I have stayed at this property or have put up family a many of times at this hotel. I have never suffered a service failure like this. The General Manager, Arif [--] lacks the decorum and professionalism that I have come to expect from the brand. I let my mother use my points to stay at the property the day... More 

Was this review helpful? Yes 5
Megan L, Starwood Hotels at Four Points By Sheraton Oklahoma City Quail Springs, responded to this review

Dear PHLEagles, We are disheartened to hear of your dissatisfying stay, and apologize for the inconveniences you and your mother encountered with our hotel. It’s very important to us to provide all our guests with the very best experience and customer service, and we sincerely apologize our management was not empathetic towards your concerns. Please rest assured that we value... More 

2 reviews
4 of 5 stars Reviewed May 16, 2015

Stayed here over the weekend. The people were nice, great decor, and clean rooms. We really loved the access to so many restaurants and shopping. The indoor pool was nice and clean and loved the spa. It was the perfect place for our friends trip we take every year!

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London, England, United Kingdom
Level Contributor
31 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed April 23, 2015

Stayed one night as part of Route 66 road trip. Friendly and efficient check-in. Relatively new build as everything seemed “as new”. Spacious room with amenities though didn’t have a in-room safe. The window was a strange shape in contrast with the height of the wall but this wouldn’t be thing that puts me off booking here again. Really good... More 

Was this review helpful? Yes 1
Megan L, Starwood Hotels at Four Points By Sheraton Oklahoma City Quail Springs, responded to this review

Dear PaulY389, We’re pleased to hear you had the opportunity to spend a quick stay with us while passing through Oklahoma City, and that you enjoyed our comfortable accommodations. Thank you for taking the time to share your review with us, and we hope you are having a great time on your Route 66 road trip. Look forward to seeing... More 

Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed March 27, 2015

Stayed here 1 night. Love the decor, the beds were super comfy, coffee was amazing. The pool was nice and warm but unfortunately no hot tub. The beds were perfect and the bathroom door was a little awkward but I would definitely stay here again. Front desk night clerk was super sweet also.

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Colleyville, Texas
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed March 15, 2015

I have to start off this review by mentioning three employees names: Gary LeBlanc, Guest Services Manager, and Patricia Alva / Marissa Nerrera from the front desk. I forgot my sunglasses and was planning to drive around the state. I asked Gary where I could go to buy some clip-ons. He told me and then offered to drive there himself... More 

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