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Homewood Suites by Hilton Oklahoma City-West

Certificate of Excellence
3.0 of 5
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6920 West Reno Avenue, Oklahoma City, OK 73127
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Homewood Suites by Hilton Oklahoma City-West
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Ranked #14 of 146 Hotels in Oklahoma City
Certificate of Excellence
A recent review
5 of 5 stars reviewed 3 weeks ago
Anita D
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227 Reviews from our TripAdvisor Community

Traveler rating
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    42
    18
    12
    8
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86
39
9
75
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Homewood Suites by Hilton Oklahoma City-West
See the most recent reviews
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were very impressed with the facility, the amenities and the room. The staff could not have been nicer. We felt very 'at home'. The location is perfect for us. We have already booked our next visit!

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Debi B, Director of Sales at Homewood Suites by Hilton Oklahoma City-West, responded to this review

Thank you so much for sharing your experience here at the hotel. We are so excited to hear you will be returning before long. We look forward to your return. More 

1 review
5 of 5 stars Reviewed 3 weeks ago

This is a very good hotel. I had stayed there before, and will again. I can recommend it highly. The review is requiring more characters but I have nothing more to say. It does annoy me that I couldn't just say what I want, but that I had to keep typing. This should fulfill this pointless requirement.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Debi B, Director of Sales at Homewood Suites by Hilton Oklahoma City-West, responded to this review

Thank you so much for taking the time to write your review. We truly appreciate you and look forward to having you back. More 

Fort Smith, Arkansas, United States
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

No night manager to handle guest problems. Desk clerks have not authority to deal with problems. General Manager specifically said he is not to be called at home when a guest has a problem. I asked staff to make a reservation for my next trip in two weeks. Staff never made reservation. When i got to hotel they still had... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 2
Debi B, Director of Sales at Homewood Suites by Hilton Oklahoma City-West, responded to this review

We are so sorry you had a bad experience here at the hotel. We do empower our staff to make decisions and hate to hear your needs were not fully met. All of our managers are required to be available 24 hours a day as well as weekends. We hope you will give us another opportunity in the future to... More 

Windham, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Stayed there for 3 nights over a weekend. They cleaned the room only once. We had rented a suit for 5 people. This had never happened to us! Would never go back. After staying at a Hilton they send us an email to do a survey. This time we did not get one.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
Debi B, Director of Sales at Homewood Suites by Hilton Oklahoma City-West, responded to this review

We are so sorry to hear you were not pleased with our housekeeping staff. This is not the standard we set here at the Homewood Suites and hope you will give us another opportunity in the future to show you we can and will do better. Thank you for letting us know your experience here at the hotel. More 

Top Contributor
238 reviews 238 reviews
24 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed April 28, 2015

Thank you, Homewood Suites OKC-West. We were greeted warmly when we arrived and check on within an hour to see if there was anything to adjust. Wonderful staff. Josh volunteered to print maps for our trip around town as we needed to be on time for a few events. Actually, every day of our stay someone on staff checked with... More 

Was this review helpful? Yes
Debi B, Director of Sales at Homewood Suites by Hilton Oklahoma City-West, responded to this review

Thank you so much for letting us know our staff helped in making your experience here at the hotel a great one. We appreciate you for sharing your experience with others. More 

Haymarket, Virginia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 26, 2015

I was in Oklahoma City on a business trip, my second stay at this hotel. Rooms were just recently updated and are very clean and comfortable. Room was always cleaned perfectly whenever I returned for the evening. Kudos to the housekeeping staff. Breakfast every morning was good and dinner Monday through Thursday evenings was ok, nothing special, one entree, but... More 

Was this review helpful? Yes
Debi B, Director of Sales at Homewood Suites by Hilton Oklahoma City-West, responded to this review

We appreciate you for sharing your experience while staying here at the hotel. Thank you for letting us know your concern with the guest's dryer so we can alert our maintenance department to repair the problem. We hope to see you again in the near future. More 

1 review
5 of 5 stars Reviewed April 25, 2015

I would definitely recommend this hotel to anyone!! Definitely the cleanest hotel I have stayed in by far. Amazing customer service. They were friendly and greeted us as soon as we walked through the doors. The Manager on duty Teresa Solis greeted her guests during breakfast and made sure everyone was satisfied. I definitely appreciate that since you do not... More 

Was this review helpful? Yes
Debi B, Director of Sales at Homewood Suites by Hilton Oklahoma City-West, responded to this review

Thank you so much for sharing your experience here at the Homewood Suites Oklahoma City West. Ms. Solis enjoys going above and beyond to welcome all our guests. Please come back and see us soon! More 

Medford, United States
1 review
5 of 5 stars Reviewed April 13, 2015

Nice room and well kept hotel. Very clean and very friendly staff. The only negative was the rather hard mattress for my preference, otherwise first rate accommodations. The location was very convenient for meals and shopping.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Debi B, Director of Sales at Homewood Suites by Hilton Oklahoma City-West, responded to this review

Thank you so much for sharing your experience while staying with us. We appreciate you and hope you will come back and see us again soon. More 

New York City
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed April 7, 2015

Great hotel! Rooms were so nice and comfortable. Just a great overall vibe. The staff was very friendly and helpful. We loved the location. There were many restaurants and shopping close by. The free breakfast (every day) and free lite meal (M-Th) really make a difference. Hilton's free wifi and 100% Satisfaction Guarantee are fantastic.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Debi B, Director of Sales at Homewood Suites by Hilton Oklahoma City-West, responded to this review

Thank you so much for sharing your experience during your recent stay here at the hotel. We are so happy to know you enjoyed your stay and also our complimentary meals. Please come back and see us the next time you visit the Oklahoma City area. More 

Wasaga Beach, Canada
1 review
5 of 5 stars Reviewed April 7, 2015

Very nice rooms and hotel atmosphere. The rooms are much larger than normal and makes you feel like you are at home. The hotel was very close the the highway we were travelling but you couldn't hear traffic noise.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Debi B, Director of Sales at Homewood Suites by Hilton Oklahoma City-West, responded to this review

We are so happy you enjoyed your spacious suite! Thank you for your kind review. Please come back and see us the next time you visit our great city. Hope to see you soon! More 

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