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Homewood Suites by Hilton Oklahoma City-West

Certificate of Excellence
3.0 of 5
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6920 West Reno Avenue, Oklahoma City, OK 73127
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Double Points Package
Homewood Suites by Hilton Oklahoma City-West
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Ranked #13 of 145 Hotels in Oklahoma City
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Carrcabin
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214 reviews from our community

Traveler rating
    140
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    15
    11
    7
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79
38
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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  • All months
    (214)
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Windham, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed yesterday NEW

Stayed there for 3 nights over a weekend. They cleaned the room only once. We had rented a suit for 5 people. This had never happened to us! Would never go back. After staying at a Hilton they send us an email to do a survey. This time we did not get one.

Review collected in partnership with Homewood Suites by Hilton

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Top Contributor
232 reviews 232 reviews
23 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed 1 week ago

Thank you, Homewood Suites OKC-West. We were greeted warmly when we arrived and check on within an hour to see if there was anything to adjust. Wonderful staff. Josh volunteered to print maps for our trip around town as we needed to be on time for a few events. Actually, every day of our stay someone on staff checked with... More 

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Haymarket, Virginia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

I was in Oklahoma City on a business trip, my second stay at this hotel. Rooms were just recently updated and are very clean and comfortable. Room was always cleaned perfectly whenever I returned for the evening. Kudos to the housekeeping staff. Breakfast every morning was good and dinner Monday through Thursday evenings was ok, nothing special, one entree, but... More 

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Debi B, Director of Sales at Homewood Suites by Hilton Oklahoma City-West, responded to this review

We appreciate you for sharing your experience while staying here at the hotel. Thank you for letting us know your concern with the guest's dryer so we can alert our maintenance department to repair the problem. We hope to see you again in the near future. More 

1 review
5 of 5 stars Reviewed 1 week ago

I would definitely recommend this hotel to anyone!! Definitely the cleanest hotel I have stayed in by far. Amazing customer service. They were friendly and greeted us as soon as we walked through the doors. The Manager on duty Teresa Solis greeted her guests during breakfast and made sure everyone was satisfied. I definitely appreciate that since you do not... More 

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Debi B, Director of Sales at Homewood Suites by Hilton Oklahoma City-West, responded to this review

Thank you so much for sharing your experience here at the Homewood Suites Oklahoma City West. Ms. Solis enjoys going above and beyond to welcome all our guests. Please come back and see us soon! More 

Medford, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Nice room and well kept hotel. Very clean and very friendly staff. The only negative was the rather hard mattress for my preference, otherwise first rate accommodations. The location was very convenient for meals and shopping.

Review collected in partnership with Homewood Suites by Hilton

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Debi B, Director of Sales at Homewood Suites by Hilton Oklahoma City-West, responded to this review

Thank you so much for sharing your experience while staying with us. We appreciate you and hope you will come back and see us again soon. More 

New York City
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

Great hotel! Rooms were so nice and comfortable. Just a great overall vibe. The staff was very friendly and helpful. We loved the location. There were many restaurants and shopping close by. The free breakfast (every day) and free lite meal (M-Th) really make a difference. Hilton's free wifi and 100% Satisfaction Guarantee are fantastic.

Review collected in partnership with Homewood Suites by Hilton

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Debi B, Director of Sales at Homewood Suites by Hilton Oklahoma City-West, responded to this review

Thank you so much for sharing your experience during your recent stay here at the hotel. We are so happy to know you enjoyed your stay and also our complimentary meals. Please come back and see us the next time you visit the Oklahoma City area. More 

Wasaga Beach, Canada
1 review
5 of 5 stars Reviewed 4 weeks ago

Very nice rooms and hotel atmosphere. The rooms are much larger than normal and makes you feel like you are at home. The hotel was very close the the highway we were travelling but you couldn't hear traffic noise.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Debi B, Director of Sales at Homewood Suites by Hilton Oklahoma City-West, responded to this review

We are so happy you enjoyed your spacious suite! Thank you for your kind review. Please come back and see us the next time you visit our great city. Hope to see you soon! More 

Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 4 weeks ago

I've stayed here on multiple occasions and for several nights each stay. The staff are all very friendly. My room is always cleaned properly and I've never had a issue. The breakfast are better than most hotels that offer such and the evening reception offers a good dinner. They do not serve wine or beer at the moment during evening... More 

Was this review helpful? Yes
Debi B, Director of Sales at Homewood Suites by Hilton Oklahoma City-West, responded to this review

Thank you so much for taking the time to share your experience here at the hotel. We are so happy you enjoyed your stay. Please come back and see us soon! More 

Philadelphia, PA
Top Contributor
111 reviews 111 reviews
52 hotel reviews
107 helpful votes 107 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Nice new facility that I booked near the airport. Found out they do not have a shuttle so had to take a cab not great, but no biggie. My biggest issue was my wireless didn't work so I tried calling the front desk two separate times....both times it rang for minutes and no one answered. I walked up to the... More 

Was this review helpful? Yes 1
Debi B, Director of Sales at Homewood Suites by Hilton Oklahoma City-West, responded to this review

We are so sorry to hear you had a problem with the internet service here at the hotel. We do not hear this complaint often and will certainly speak with our internet provider on how we can better serve our guests. Thank you for sharing your experience with us. We hope you will reconsider staying with us again in the... More 

Cicero, Indiana
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 5 weeks ago

This hotel could not have been better. Relatively new facility. Both the hotel and the staff could not have been better. Everyone was friendly and helpful. They were constantly asking if everyting was OK. At the price ($139/night) for a full suite (full kitchen, breakfast area, living room, bedroom, split bath) this is THE place to stay in Oklahoma City... More 

Was this review helpful? Yes
Debi B, Director of Sales at Homewood Suites by Hilton Oklahoma City-West, responded to this review

What a great review Stephen! Thanks so much for spreading the word about our wonderful facility. We appreciate you and hope to see you back in-house again soon. More 

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