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Homewood Suites by Hilton Oklahoma City-West

Certificate of Excellence
3.0 of 5
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6920 West Reno Avenue, Oklahoma City, OK 73127
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Double Points Package
Homewood Suites by Hilton Oklahoma City-West
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Ranked #12 of 145 Hotels in Oklahoma City
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Donald H Medford, United States
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210 reviews from our community

Traveler rating
    137
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    15
    10
    7
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78
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70
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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  • All months
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Medford, United States
1 review
5 of 5 stars Reviewed 1 week ago

Nice room and well kept hotel. Very clean and very friendly staff. The only negative was the rather hard mattress for my preference, otherwise first rate accommodations. The location was very convenient for meals and shopping.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Debi B, Director of Sales at Homewood Suites by Hilton Oklahoma City-West, responded to this review

Thank you so much for sharing your experience while staying with us. We appreciate you and hope you will come back and see us again soon. More 

New York City
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Great hotel! Rooms were so nice and comfortable. Just a great overall vibe. The staff was very friendly and helpful. We loved the location. There were many restaurants and shopping close by. The free breakfast (every day) and free lite meal (M-Th) really make a difference. Hilton's free wifi and 100% Satisfaction Guarantee are fantastic.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Debi B, Director of Sales at Homewood Suites by Hilton Oklahoma City-West, responded to this review

Thank you so much for sharing your experience during your recent stay here at the hotel. We are so happy to know you enjoyed your stay and also our complimentary meals. Please come back and see us the next time you visit the Oklahoma City area. More 

Wasaga Beach, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

Very nice rooms and hotel atmosphere. The rooms are much larger than normal and makes you feel like you are at home. The hotel was very close the the highway we were travelling but you couldn't hear traffic noise.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Debi B, Director of Sales at Homewood Suites by Hilton Oklahoma City-West, responded to this review

We are so happy you enjoyed your spacious suite! Thank you for your kind review. Please come back and see us the next time you visit our great city. Hope to see you soon! More 

Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 2 weeks ago

I've stayed here on multiple occasions and for several nights each stay. The staff are all very friendly. My room is always cleaned properly and I've never had a issue. The breakfast are better than most hotels that offer such and the evening reception offers a good dinner. They do not serve wine or beer at the moment during evening... More 

Was this review helpful? Yes
Debi B, Director of Sales at Homewood Suites by Hilton Oklahoma City-West, responded to this review

Thank you so much for taking the time to share your experience here at the hotel. We are so happy you enjoyed your stay. Please come back and see us soon! More 

Philadelphia, PA
Top Contributor
110 reviews 110 reviews
51 hotel reviews
103 helpful votes 103 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Nice new facility that I booked near the airport. Found out they do not have a shuttle so had to take a cab not great, but no biggie. My biggest issue was my wireless didn't work so I tried calling the front desk two separate times....both times it rang for minutes and no one answered. I walked up to the... More 

Was this review helpful? Yes 1
Debi B, Director of Sales at Homewood Suites by Hilton Oklahoma City-West, responded to this review

We are so sorry to hear you had a problem with the internet service here at the hotel. We do not hear this complaint often and will certainly speak with our internet provider on how we can better serve our guests. Thank you for sharing your experience with us. We hope you will reconsider staying with us again in the... More 

Cicero, Indiana
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel could not have been better. Relatively new facility. Both the hotel and the staff could not have been better. Everyone was friendly and helpful. They were constantly asking if everyting was OK. At the price ($139/night) for a full suite (full kitchen, breakfast area, living room, bedroom, split bath) this is THE place to stay in Oklahoma City... More 

Was this review helpful? Yes
Debi B, Director of Sales at Homewood Suites by Hilton Oklahoma City-West, responded to this review

What a great review Stephen! Thanks so much for spreading the word about our wonderful facility. We appreciate you and hope to see you back in-house again soon. More 

Abilene, TX, United States
2 reviews
3 of 5 stars Reviewed 2 weeks ago

Staff is friendly enough, but are consumed with their own goings, such as one clerk was getting his morning buffet when I was standing waiting at the clerk desk. Not the best in service. Rooms are clean and very quiet. I have stayed here 3 other occasions, all personal, and seems to get worse every time. Probably will not stay... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Debi B, Director of Sales at Homewood Suites by Hilton Oklahoma City-West, responded to this review

We are so sorry to hear our front desk agent was not seeing to our guest's needs first and foremost. This is certainly not the standard practice here at the Homewood Suites and highly unlikely it will happen again. Thank you so much for bringing it to the attention of the management staff. This information will be used in our... More 

Spring Hill, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I love everything about this hotel and will only stay here when I visit my family members in Oklahoma City. I can't say enough good things about Homewood Suites. Everyone is so kind and ready to help all of the guests.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Debi B, Director of Sales at Homewood Suites by Hilton Oklahoma City-West, responded to this review

Thank you so much for sharing your feelings about your recent stay with us. We are so happy you enjoyed your stay! Please come back and see us soon! More 

Fort Worth, United States
1 review
1 of 5 stars Reviewed 3 weeks ago

If you value your sleep and comfort do not stay at Homewood Suites, OKC We are Hilton Diamond member, which means we stay at A LOT of Hilton hotels. We have been using this hotel for years. This stay was the worst stay, ever. When we communicated our issues in a polite non-confrontational fashion, the staff was condescending and uncaring.... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Debi B, Director of Sales at Homewood Suites by Hilton Oklahoma City-West, responded to this review

We are truly sorry we did not exceed your expectations during your recent stay here at the hotel. We value our Hilton Honors members as well as all our guests and always try to accommodate their needs. Thank you for posting this review so we can bring your experience to the attention of our front desk staff and train them... More 

2 reviews
4 of 5 stars Reviewed 3 weeks ago

Stayed at this hotel last year as well as a week ago. Was staying there during the recent tornado. The room: As always very nice, clean, stayed in the one bedroom suite, which is equipped with a kitchen with range, microwave, dishwasher, and full sized fridge. Nice sitting area with couch and comfortable chair. The king-sized bed was very comfy,... More 

Was this review helpful? Yes
Debi B, Director of Sales at Homewood Suites by Hilton Oklahoma City-West, responded to this review

Thank you so much for sharing your recent experience here at the Homewood Suites. As you know, a power outage is something that always happens when you lest expect it and certainly does affect every aspect of the hotel. Most of our guests came back to the lobby where the General Manager worked along side our front desk agent to... More 

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