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Homewood Suites by Hilton Oklahoma City-West

Certificate of Excellence
3.0 of 5
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6920 West Reno Avenue, Oklahoma City, OK 73127
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Double Points Package
Homewood Suites by Hilton Oklahoma City-West
Best prices for: 1 room 1 guest
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Ranked #14 of 146 Hotels in Oklahoma City
Certificate of Excellence
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221 reviews from our community

Traveler rating
    145
    41
    16
    11
    8
See reviews for
81
38
9
75
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
  • All months
    (221)
  • Mar-May only
    (71)
  • Jun-Aug only
    (53)
  • Sep-Nov only
    (52)
  • Dec-Feb only
    (45)
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1 review
5 of 5 stars Reviewed 1 week ago NEW

close to everything,staff very helpfull in everything i needed,gym small not to many options overall i love the stay,i will stay again ,no problems no issues,complete breakfast ,quie rooms,everything clean and organized

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Debi B, Director of Sales at Homewood Suites by Hilton Oklahoma City-West, responded to this review

Thank you so much for your sharing your experience while staying with us. We are very pleased you enjoyed your stay and hope to see you again in the near future. Thanks again! More 

Dallas Texas, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

They have done upgrades to the property which are a nice improvement. Very disappointed with the evening reception. This property used to have actual meals during the week which where nice. Now this property serves ham sandwiches on Monday, hot dogs on Tuesday, soup and salad on Wednesday (soup was from a can), chef choice on Thursday. Evening reception was... More 

Was this review helpful? Yes
Debi B, Director of Sales at Homewood Suites by Hilton Oklahoma City-West, responded to this review

Thank you so much for writing your review to let us know how you feel. As a Hilton brand, all Homewood Suites were requested to move to a lighter menu for the evening reception. It is a new concept for us but since it was requested by so many guests, the Homewood Suites as a brand decided to listen. We... More 

1 review
5 of 5 stars Reviewed 1 week ago

Clean very nice, helpful staff, good location. And mother in law enjoy her stay and the breakfast was great and filling. My mother in law committed on how well she slept. The kids enjoyed the basketball court.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Debi B, Director of Sales at Homewood Suites by Hilton Oklahoma City-West, responded to this review

We are so happy to hear you all enjoyed your stay here at the hotel. Thank you so much for sharing your experience! Come back and see us soon! More 

Little Rock, United States
1 review
5 of 5 stars Reviewed 1 week ago

This property was well designed and well appointed. I like the flow of the space and the separation of the kitchen area from the bedroom area. I also like having a large work desk. The hotel was clean and the staff was friendly and responsive. It's located close to an outlet mall, tons of food chains, and a Wal-Mart Supercenter... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Debi B, Director of Sales at Homewood Suites by Hilton Oklahoma City-West, responded to this review

What a great review! Thank you so much for taking the time to post your opinion and experiences here at the hotel. We completely agree that our location could not be in a better place. Thanks again! More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were very impressed with the facility, the amenities and the room. The staff could not have been nicer. We felt very 'at home'. The location is perfect for us. We have already booked our next visit!

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Debi B, Director of Sales at Homewood Suites by Hilton Oklahoma City-West, responded to this review

Thank you so much for sharing your experience here at the hotel. We are so excited to hear you will be returning before long. We look forward to your return. More 

1 review
5 of 5 stars Reviewed 2 weeks ago

This is a very good hotel. I had stayed there before, and will again. I can recommend it highly. The review is requiring more characters but I have nothing more to say. It does annoy me that I couldn't just say what I want, but that I had to keep typing. This should fulfill this pointless requirement.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Debi B, Director of Sales at Homewood Suites by Hilton Oklahoma City-West, responded to this review

Thank you so much for taking the time to write your review. We truly appreciate you and look forward to having you back. More 

Fort Smith, Arkansas, United States
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

No night manager to handle guest problems. Desk clerks have not authority to deal with problems. General Manager specifically said he is not to be called at home when a guest has a problem. I asked staff to make a reservation for my next trip in two weeks. Staff never made reservation. When i got to hotel they still had... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 2
Debi B, Director of Sales at Homewood Suites by Hilton Oklahoma City-West, responded to this review

We are so sorry you had a bad experience here at the hotel. We do empower our staff to make decisions and hate to hear your needs were not fully met. All of our managers are required to be available 24 hours a day as well as weekends. We hope you will give us another opportunity in the future to... More 

Windham, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Stayed there for 3 nights over a weekend. They cleaned the room only once. We had rented a suit for 5 people. This had never happened to us! Would never go back. After staying at a Hilton they send us an email to do a survey. This time we did not get one.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
Debi B, Director of Sales at Homewood Suites by Hilton Oklahoma City-West, responded to this review

We are so sorry to hear you were not pleased with our housekeeping staff. This is not the standard we set here at the Homewood Suites and hope you will give us another opportunity in the future to show you we can and will do better. Thank you for letting us know your experience here at the hotel. More 

Top Contributor
236 reviews 236 reviews
23 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Thank you, Homewood Suites OKC-West. We were greeted warmly when we arrived and check on within an hour to see if there was anything to adjust. Wonderful staff. Josh volunteered to print maps for our trip around town as we needed to be on time for a few events. Actually, every day of our stay someone on staff checked with... More 

Was this review helpful? Yes
Debi B, Director of Sales at Homewood Suites by Hilton Oklahoma City-West, responded to this review

Thank you so much for letting us know our staff helped in making your experience here at the hotel a great one. We appreciate you for sharing your experience with others. More 

Haymarket, Virginia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I was in Oklahoma City on a business trip, my second stay at this hotel. Rooms were just recently updated and are very clean and comfortable. Room was always cleaned perfectly whenever I returned for the evening. Kudos to the housekeeping staff. Breakfast every morning was good and dinner Monday through Thursday evenings was ok, nothing special, one entree, but... More 

Was this review helpful? Yes
Debi B, Director of Sales at Homewood Suites by Hilton Oklahoma City-West, responded to this review

We appreciate you for sharing your experience while staying here at the hotel. Thank you for letting us know your concern with the guest's dryer so we can alert our maintenance department to repair the problem. We hope to see you again in the near future. More 

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