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Fairfield Inn & Suites Oklahoma City Quail Springs/South Edmond

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13520 Plaza Terrace, Oklahoma City, OK 73120 (Formerly Holiday Inn Express)
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Fairfield Inn & Suites Oklahoma City Quail Springs/South Edmond
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Fairfield Inn & Suites Oklahoma City Quail Springs/South Edmond
Fairfield Inn & Suites Oklahoma City Quail Springs/South Edmond
Fairfield Inn & Suites Oklahoma City Quail Springs/South Edmond
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64 reviews from our community

Traveler rating
    32
    22
    5
    3
    2
See reviews for
22
14
3
14
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
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Euless, Texas
Top Contributor
53 reviews 53 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Lillian at the check in desk welcomed me to the hotel with her pretty smile. A free gift is always appreciated and she presented me with one. A very nice touch! The rooms are always comfortable and very clean with plenty of towels. Very enjoyable stay.

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Chicago, Illinois, United States
Top Contributor
92 reviews 92 reviews
8 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed February 2, 2015

My husband and I were in town for a friend's funeral. I am happy to say that the hotel was an overall great experience. The front desk staff were friendly, kind and helped us with directions to the church, funeral home and cemetery. They upgraded our room to an executive suite and gave us a great rate. The room was... More 

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Toronto, Canada
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed November 16, 2014

Stayed here for 2 nights sharing a double room with my 2 cousins. The room was clean and the bed was comfortable. It was also across the street from a shopping mall so that was convenient and close to a lot of restaurants as well. Breakfast was included and was good.

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 9, 2014

The hotel is renovated with very comfortable and up to date decor. After a long drive today, it feels almost like coming home, it offers all the amenities you would need. Definitely great value for the money, the best three star hotel I have ever stayed at.

Was this review helpful? Yes 1
Top Contributor
91 reviews 91 reviews
19 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed October 20, 2014

As our plane landed in Oklahoma City I received a call from the front desk. She wanted to make sure I knew that the hotel is under renovations. I asked, if it's not suitable can you move us to another hotel? Of course came the front desk managers accommodating response. From the time we arrived she took exceptional care of... More 

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Springfield, Missouri
Top Contributor
101 reviews 101 reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed October 18, 2014

We stayed here for 2 nights and we were satisfied. Although we didn't spend much time in the hotel we were comfortable and our room was clean. The breakfast was free but it was just ok, and the coffee wasn't very good. The hotel was close to the city so that was a plus.

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Huntsville, Texas
Top Contributor
132 reviews 132 reviews
38 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed September 29, 2014

First, I can accept that events will happen. But, when I arrived, they had had a big flood from the third floor down the middle of the hotel that day and had rooms closed ... and huge, LOUD dryers blowing in the hallway. They should have contacted me to let me make a choice to stay there or not. When... More 

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TMIHospitality, Manager at Fairfield Inn & Suites Oklahoma City Quail Springs/South Edmond, responded to this review

Dear Tony9876, Thank you for your review of our hotel. Please accept my sincere apologies for the negative experience caused by the water leak. I can only imagine the frustration this must have created. I'm also very sorry to hear that our complimentary breakfast, Wi-Fi and security did not meet your expectations. I will share your comments with my staff... More 

California
Contributor
18 reviews 18 reviews
14 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed September 23, 2014

- When I checked in, there was a HUGE spider hanging out by their driveway. - The front desk took her time to notice we were at the front desk. - Unfortunately, we had to stay there for about 3-4 nights. - Front desk service was just poor except for, Sarah. I think that was her name. - If you... More 

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TMIHospitality, Manager at Fairfield Inn & Suites Oklahoma City Quail Springs/South Edmond, responded to this review

Dear Wendy E, Thank you for taking the time to review your stay at the Fairfield Inn & Suites Oklahoma City Quail Springs South Edmond. Please accept my apologies for the level of service you received while you were our guest. It is always our goal to provide exceptional service and I will be addressing your comments with my staff.... More 

Wichita, Kansas
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed September 4, 2014

Stayed one night for business. Very clean; front desk extremely helpful. Welcome bottle of water & cookie. Indoor pool was very inviting but didn't bring suit to use it. Very good location; Quail Springs Mall right across the street as well many, many restaurants. Would definitely stay there again. Free wifi which worked great.

Was this review helpful? Yes 1
Fort worth
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 1, 2014

My family stayed here Labor Day weekend 2014. Had a gift waiting for us when we checked in for being a rewards member, which was unexpected and nice. Room and hotel were clean and staff was extremely friendly. Breakfast was good and attendant was good about keeping area clean and refreshed. We will definitely be staying here again when in... More 

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