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All 133 Oklahoma City hotels

Extended Stay America - Oklahoma City - Northwest

2.5 of 5
4811 Northwest Expressway, Oklahoma City, OK 73132 (Formerly Extended Stay Deluxe)
Hotel amenities
Extended Stay America - Oklahoma City - Northwest
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Ranked #118 of 133 hotels in Oklahoma City
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11 reviews from our community

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mesa, az
2 reviews
4 of 5 stars Reviewed May 21, 2013 NEW

the room was NOT filthy...no dead bugs, no problems whatsoever. Neighborhood totally safe. The pool wasn't working much to my children's disappointment. The staff were so friendly and helpful. It would have been nice to have had a few more dishes and maybe a casserole dish. The only bad part about the experience was the mattress I slept on. It... More

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Fairmont OK
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 20, 2013

We were tired and it was late when we arrived. This hotel is filthy, bed sheets had hair & dead bugs. Floor wasn't vacuumed. Called the desk for bed change, and the manager handed my husband the sheets (like he was going to do it!). People trapesing up and down the halls, hanging around the entryway (undesirable activity was my... More

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Region39, Manager at Extended Stay America - Oklahoma City - Northwest, responded to this review
March 24, 2013

Thank you for taking the time to make us aware of your experience. Providing for your total satisfaction, from the moment you arrive to the moment you depart, is my staff's primary duty. Hearing that we failed in your case is truly disheartening, and for that, I offer you my sincerest apology. I am glad for the opportunity to respond... More

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Madras, Oregon
Top Contributor
58 reviews 58 reviews
25 hotel reviews
Reviews in 40 cities Reviews in 40 cities
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed March 6, 2013

Instead of Terrible, I will give this hotel/ Inn/ 'whatever extended stays are supposed to be', a 'POOR' rating. The reason being, the room was really amazing. It was clean, equipped and spacious. That said: Upon arrival, the receptionist guy,.. was unfriendly, muttered rudely and was snide when I asked a simple question. Fine, we were tired and headed to... More

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Region39, Manager at Extended Stay America - Oklahoma City - Northwest, responded to this review
March 8, 2013

Thank you for taking the time to make us aware of your experience. It is with great pride that we provide clean, comfortable rooms at affordable rates, which is why it was great to read your kind words about the room. However, given the issues you had during your stay, it was with equally great concern that I read the... More

Wichita, Kansas
Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
28 helpful votes 28 helpful votes
1 of 5 stars Reviewed July 11, 2012

I ended up in this hotel after booking on Priceline. On arrival, we were given the keys & went to our room. When we opened the door the smell of smoke was overwhelming. We returned to Reception & requested a non-smoking room, and i was told the room I had was non-smoking. Advised receptionist that someone had most definitely been... More

Was this review helpful? Yes 1
Management response:
July 16, 2012

Thank you for taking the time to make us aware of your experience at Extended Stay Deluxe Oklahoma City - Northwest. Providing for your total satisfaction, from the moment you arrive to the moment you depart, is my staff's primary duty. Hearing that we failed in your case is truly disheartening, and for that, I offer you my sincerest apology.... More

Oklahoma City
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed June 14, 2012

I booked a two night stay back in May for June 1-3. One May 31st, I received an email reminding me of my reservation. When I arrived on the 1st, the woman at the front desk informed me that they were full and I was transferred to another hotel. I wasn't even transferred to another Extended Stay in the city...I... More

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See 2 more reviews by Mary K for Oklahoma City
Management response:
July 11, 2012

I recently received a copy of your review of the Extended Stay Deluxe Oklahoma City - Northwest. Our company prides itself on providing great service and great rooms at great rates, which is why I was so disappointed to read your post. Please accept my most sincere apologies. I do appreciate the opportunity to provide an explanation regarding the issue... More

Phoenix
Top Contributor
51 reviews 51 reviews
14 hotel reviews
Reviews in 20 cities Reviews in 20 cities
51 helpful votes 51 helpful votes
2 of 5 stars Reviewed June 7, 2012

What a shock when I got into bed, which appeared to be freshly made, and found a pair of black biking shorts under the sheets. I could understand if I were at home and a fabric softener sheet was stuck to the sheet, and was missed, but lets get real. White sheets and black biking shorts? How does someone miss... More

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See 3 more reviews by Gumbylives10 for Oklahoma City
Management response:
July 12, 2012

"Thank you for taking the time to review your recent stay at Extended Stay Deluxe Oklahoma City - Northwest. Given our company's commitment to superior guest satisfaction, I was disheartened to read that your stay wasn't 100% satisfactory. Please understand how truly sorry I am. Please know that we have strict quality control standards that are meant to prevent an... More

Cincinnati
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed June 13, 2010

All of my prior stays with Extended Stay have been excellent, until now. For some reason, probably overbooking, instead of the Extended Stay Deluxe, we were put into regular Extended Stay. It had none of the amenities or features of the Extended Stay Deluxe. They were repairing the roof from a recent storm, with which I have no problem. The... More

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Austin
2 reviews
Reviews in 2 cities Reviews in 2 cities
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed June 1, 2009

The room was old and nasty looking. The bed was uncomfortable. The maids started making their rounds at 7:30am and were very noisy. No blowdryer in the bathroom. Overall, I would not pay more than $30 to stay in this room.

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San Antonio, Texas
1 review
5 of 5 stars Reviewed October 11, 2008

My wife and i travel extensively in our work. We average 10 months a year in hotels. Wherever possible, we always choose Extended Stay, Studio Deluxe or Homestead Suites. These hotels are just what we need as our stays are always at least a week and more likely, a month or more. we also travel with our pets and these... More

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edmond
1 review
1 of 5 stars Reviewed August 31, 2008

my son's Nintendo DS was lost from room, housekeeping was the only one in room, be very carefull.

Was this review helpful? Yes
 
 
 
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Additional Information about Extended Stay America - Oklahoma City - Northwest

Also Known As:
Extended Stay Oklahoma City
Oklahoma City Extended Stay
Address: 4811 Northwest Expressway, Oklahoma City, OK 73132 (Formerly Extended Stay Deluxe)
Region: United States > Oklahoma > Oklahoma City
Amenities:
Business Center Free Parking Kitchenette Pets Allowed Swimming Pool Wheelchair access
Hotel Style:
Ranked #118 of 133 hotels in Oklahoma City
Price Range: $
Hotel Class:2.5 star (2.5*)
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