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SpringHill Suites Oklahoma City Quail Springs

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3201 West Memorial Road, Oklahoma City, OK 73134
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SpringHill Suites Oklahoma City Quail Springs
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SpringHill Suites Oklahoma City Quail Springs
SpringHill Suites Oklahoma City Quail Springs
SpringHill Suites Oklahoma City Quail Springs
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107 reviews from our community

Traveler rating
    46
    30
    21
    6
    4
See reviews for
31
17
3
37
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
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    (107)
  • Mar-May only
    (32)
  • Jun-Aug only
    (22)
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    (27)
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    (26)
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Kansas City, Missouri
Top Contributor
82 reviews 82 reviews
25 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Unlike some of the other travelers, three of us traveled here for business and everything fully met our expectations. Friendly, attentive service; a range of items for breakfast; clean and quiet rooms. Such a good experience we booked again for an upcoming trip to OKC.

Was this review helpful? Yes
SHS-OKC-QS, General Manager at SpringHill Suites Oklahoma City Quail Springs, responded to this review

Dear Inspiring Guest: Humbly stated; Your encouraging compliments made our day!! We are touched by the sentiment expressed in your review regarding your recent stay with us at Springhill Suites Quail Springs. We are truly grateful to you for encouraging and inspiring us as we relentlessly try to serve each guest to the best of our ability every day. It... More 

Jeanerette, Louisiana
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

staff very helpful and friendly...great included breakfast, snack shop for after hours plenty of restaurants within walking distance. beds were comfy and room was nice with kitchenette and sitting area and a desk for your computer time...which is included....will definitely stay here again if I come back

Was this review helpful? Yes
SHS-OKC-QS, General Manager at SpringHill Suites Oklahoma City Quail Springs, responded to this review

Dear Valued Guest: We appreciate the time you took to share your experience regarding your recent stay with us. Your encouraging compliments and comments will surely help in keeping us inspired as we work hard to achieve excellence in service everyday. We also thank you from the bottom of our heart for the confidence you have in us and we... More 

Metro Detroit, MI
Top Contributor
69 reviews 69 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The staff was very friendly and the breakfast was good, however, I was a little disappointed in this Springhill Suites' room condition. It seemed run down - wallpaper was peeling and the sink wouldn't drain. The housecleaning staff did a nice job accommodating my schedule. There are several other hotels in the immediate area. If I return, I may look... More 

Was this review helpful? Yes
SHS-OKC-QS, General Manager at SpringHill Suites Oklahoma City Quail Springs, responded to this review

Dear Valued Guest: We are delighted by your compliments and humbled by your comments. Thank you very much for acknowledging the hospitality offered by our staff. We are also grateful to you for appreciating the commendable job done by our Housekeeping team. On the other hand we are sorry our current condition does not meet your expectations. We understand and... More 

Contributor
16 reviews 16 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Firstly, I was told that they don't have a military discount but my husband wanted to stay here anyway so we did. We have traveled very far and this was the most expensive place yet and by far from the nicest. Our room was back by the side door and anyone who entered or exited the building sounded as if... More 

Was this review helpful? Yes
SHS-OKC-QS, General Manager at SpringHill Suites Oklahoma City Quail Springs, responded to this review

Dear Valued Customer: First things first, my team and I salute you and thank all service men and women who make us proud every day. Secondly, we apologize for not meeting your price expectations and perception of value received. However, pardon me as I do want to add on to this: being a Marriott Hotel, we do have a special... More 

Bixby, Oklahoma
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed April 17, 2015

Nice clean hotel but. If they give you a room by the elevators , ask for another room further away, will keep you up all night. They must do better on their breakfast, absolutely horrible. Almost went next door to the Holiday Inn to eat instead. On my last day they only had scrambled eggs and nothing else hot. Room... More 

Was this review helpful? Yes
SHS-OKC-QS, General Manager at SpringHill Suites Oklahoma City Quail Springs, responded to this review

Dear Guest: Thank you very much for taking the time to share your experience regarding your recent stay with us. Your feed back on Yelp and Trip Advisor is very important to us. We appreciate how you have fairly complimented us as nice, yet would not consider staying with us again. Please accept our apology for placing you close to... More 

Canadian, Texas
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed March 25, 2015

When we arrived we stood around for 15 minutes to get checked in. No apology for making us wait either. Then as we were walking off he tells us that the TV's only have 5 channels. We watch a lot of tv so that was annoying, especially when you just want to relax in your room. The bathroom is really... More 

Was this review helpful? Yes
SHS-OKC-QS, General Manager at SpringHill Suites Oklahoma City Quail Springs, responded to this review

Dear Valued Guest: Thank you very much for sharing your thoughts regarding your recent stay with us. We understand your expectations clearly and we apologize for the inconvenience caused by the interruption in digital TV programming during your stay. • We spared no resources in getting that fixed. • We were upfront, quick and compensated our guests accordingly for the... More 

gman305
Top Contributor
90 reviews 90 reviews
33 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed February 19, 2015

This hotel has seen better days. It seems in need of repair and update. I found the service was so so. While they were friendly, not overly helpful for dinner recommendations, etc. The room was not completely clean. Furniture old. If your room faces the highway, it is loud. Okay for a quick stop over, but lots of other options... More 

Was this review helpful? Yes
SHS-OKC-QS, General Manager at SpringHill Suites Oklahoma City Quail Springs, responded to this review

Dear Valued Guest: Thank you very much for sharing your thoughts regarding your recent stay with us at Springhill Suites Quail Springs. We understand your expectations better now and we are committed to deliver excellence in product and services to our loyal guests like you. We have empowered our Front Desk Associates with additional resources so we can provide the... More 

Knoxville, Tennessee
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 29, 2015

I cannot say enough about the wonderful staff at Springhill Suites Quail Springs. Everyone is very friendly and accomodating and always smiling and talkative. They make you feel welcome. Talk about customer service, they are number 1. When you are away from home as much as I am, it is refreshing. Nice accomodations as well which I understand will be... More 

Was this review helpful? Yes
SHS-OKC-QS, General Manager at SpringHill Suites Oklahoma City Quail Springs, responded to this review

Dear Valued Guest: Thank you very much for taking the time to share your thoughts regarding your recent stay with us at Springhill Suites Quail Springs. We are so happy to hear that we met your expectations and your comments will be happily shared with the rest of our team. Your encouraging words will continue to inspire us and we... More 

Herriman, Utah
1 review
5 of 5 stars Reviewed January 21, 2015

I travel to Oklahoma several times per month and have been doing so for several years now. I never stay anywhere else. The staff is so friendly, to rooms are clean a comfortable, and I love the free breakfast each morning. Great fitness rooms and hottub. Cant say enough good things about the staff here. They go out of their... More 

Was this review helpful? Yes
SHS-OKC-QS, General Manager at SpringHill Suites Oklahoma City Quail Springs, responded to this review

Dear Mr. Hardy: We are truly grateful to you for your kind compliments. It means so much to us when we hear encouraging words from an Executive who himself is a champion of customer service. My staff and I are great fans of Five Guys Burgers and we try to mirror the customer service culture you have established within your... More 

Kansas City, Missouri
1 review
5 of 5 stars Reviewed January 13, 2015

I can't say enough good things about the staff at this hotel. My husband and I were staying there for a week while I had a back surgery and the staff was so helpful and courteous. I had difficulties during my surgery and ended up staying for almost 2 weeks. The staff did everything they could to make me and... More 

Was this review helpful? Yes
SHS-OKC-QS, General Manager at SpringHill Suites Oklahoma City Quail Springs, responded to this review

Dear Larissa: Thank you so much for making our day!! We are truly grateful to you for your kind compliments. At the same time we are so happy to hear that we met your expectations. Your comments will be happily shared with the rest of our team. Your encouraging words will continue to inspire us. Believe it or not this... More 

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