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All 140 Oklahoma City hotels

SpringHill Suites Oklahoma City Quail Springs

2.5 of 5 Hotel   |   3201 West Memorial Road, Oklahoma City, OK 73134
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72%
Ranked #48 of 140 Hotels in Oklahoma City
Certificate of Excellence 2014
A recent review
3 of 5 stars Reviewed August 13, 2014
TravisCrenshaw2014 Dallas, Texas
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83 reviews from our community

Traveler rating
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    16
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    3
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27
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Tulsa, Oklahoma
Senior Contributor
38 reviews 38 reviews
19 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Spent two nights here. The interior is dated and needs an update. The room was clean but fixtures were stained and discolored. The bed was ok but not as comfortable as most places I have stayed. The breakfast situation needs attention. The food area is very crowded and insufficient for the number of guests and the items were cold. My... More

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bijuandrews, General Manager at SpringHill Suites Oklahoma City Quail Springs, responded to this review

Hello Hit My Smoke, From the entire staff at our hotel, please accept our most sincere and heartfelt apologies for the "not quite average" stay that you experience. We are so very appreciative of you taking the time to write, and infoming us about how we may better ourselves. We can certainly empathize and understand how your experience would have... More

Dallas, Texas
1 review
3 of 5 stars Reviewed August 13, 2014 via mobile

The night manager, Roger, was VERY rude to my wife. She left the room around 2:00 and spoke directly to the maid that the room was ready to be cleaned. When we returned around 9 pm or had not been touched. She called the front desk and the manager (Roger) was rude and at one point told her to stop... More

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bijuandrews, Manager at SpringHill Suites Oklahoma City Quail Springs, responded to this review

Thank you for taking the time to share your experience with the Springhill Suites Oklahoma City Quail Springs. You indicated in your response that your say was unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your expectations. Our goal is to... More

Valparaiso, Florida
Contributor
16 reviews 16 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed August 13, 2014

We had to go to Oklahoma for a death in the family and these people took exceptional care of us, even extending our stay an extra day when they had a full house! Breakfast lady is great, greets you with a smile and a warm breakfast everyday! Thank you for making our sad circumstances easier to handle.

Was this review helpful? Yes
SHS-OKC-QS, General Manager at SpringHill Suites Oklahoma City Quail Springs, responded to this review

Well Hello Cassandra! Before thanking you for your raving review, please accept our deepest sympathies and condolences for your loss - our hears go out to you and your family. Although the circumstances for your stay may not have been the best, we are elated that our Hotel Family was able to make you feel At Home, and as though... More

Ascot, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed July 8, 2014

The internet was so sporadic on the 6th floor. Drove me nuts. The bathroom is tiny and scuffy. the carpets and chairs need cleaning urgently. The wardrobe door broken and the curtain pull back stick ripped off. whole room needs redecorating. Cockroach on the doorstep entrance (yes, I know it is hot in Oklahoma) Bed very comfortable and clean. Staff... More

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bijuandrews, General Manager at SpringHill Suites Oklahoma City Quail Springs, responded to this review

Dear, Thank you for taking the time to sharing your experience with the SpringHill Suites Oklahoma City Quail Springs. You indicated in your response that your say was unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your expectations. Our goal is... More

Clovis, New Mexico
Senior Contributor
46 reviews 46 reviews
17 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed July 1, 2014

Easy to find and get to, nice and clean and quiet. The staff was courteous and the reservation was in order. Our breakfast was good, the food hot a plenty to offer. Our only let down was the furniture, it was well worn the wood was worn and scuffed and some of the veneer was coming unglued and coming off

Was this review helpful? Yes 1
bijuandrews, General Manager at SpringHill Suites Oklahoma City Quail Springs, responded to this review

Thank you for taking the time to sharing your experience with the SpringHill Suites Oklahoma City Quail Springs. You indicated in your response that your say was unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your expectations. Our goal is to... More

Top Contributor
100 reviews 100 reviews
24 hotel reviews
209 helpful votes 209 helpful votes
3 of 5 stars Reviewed June 18, 2014

Hotel was, well, average. We stayed in a king room w/sleeper sofa. The bathroom was very cramped - you had to go all the way in the bathroom, side step the toilet and only then could you close the door. Sink was on the outside & in front of the bed, so no turning on the lights in the night!... More

Was this review helpful? Yes 1
bijuandrews, Manager at SpringHill Suites Oklahoma City Quail Springs, responded to this review

Thank you for taking the time to sharing your experience with the SpringHill Suites Oklahoma City Quail Springs. You indicated in your response that your say was unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your expectations. Our goal is to... More

Bloomington, Illinois
Top Contributor
73 reviews 73 reviews
42 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed June 17, 2014

In my only visit to date at this hotel it appeared to show heavy use. It is okay, but not in great repair or maintenance. There was no "wow" factor to any of my experience including the condition of the room (cleanliness-okay, maintenance-okay, condition of funature -- fair, fixtures -- fair, walls and flooring -- fair), and the interaction with... More

Was this review helpful? Yes
bijuandrews, Manager at SpringHill Suites Oklahoma City Quail Springs, responded to this review

Thank you for taking the time to sharing your experience with the SpringHill Suites Oklahoma City Quail Springs. You indicated in your response that your say was unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your expectations. Our goal is to... More

Indianapolis, Indiana
Contributor
13 reviews 13 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed May 10, 2014 via mobile

I stayed with a group at this hotel for two weeks. The first room they gave me had an air conditioner that was broken. When it came on, it was loud, then quit. The repairman stated that that was normal. He had no idea what the problem was. They put me into another room at 10:00 PM on the first... More

Was this review helpful? Yes
bijuandrews, Manager at SpringHill Suites Oklahoma City Quail Springs, responded to this review

Thank you for taking the time to sharing your experience with the SpringHill Suites Oklahoma City Quail Springs. You indicated in your response that your say was unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your expectations. Our goal is to... More

Springfield, Missouri
Top Contributor
50 reviews 50 reviews
20 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 1, 2014

No frills but clean. This Springhill is much better than the one near the airport. It is reasonably new, the rooms are nice. The breakfast was funny smelling eggs and paper thin bacon to go along with the typical Marriott trucked in muffins and other breads. For a free breakfast it was not too bad. The hotel is next door... More

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Mustang, Oklahoma
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 28, 2014

i booked a room for my wife-daughter and her friends for her 15 birthday. The hotel was very crowded as it was big weekend in OK (Art Festival, Memorial Marathon, etc), but the staff was tremendous, especially Gabby S. Constantly she went over and above to help me and other guests with needs. Hotel has a few maintence issues but... More

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Additional Information about SpringHill Suites Oklahoma City Quail Springs

Address: 3201 West Memorial Road, Oklahoma City, OK 73134
Location: United States > Oklahoma > Oklahoma City
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — SpringHill Suites Oklahoma City Quail Springs 2.5*
Number of rooms: 128
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Also Known As:
Springhill Suites Oklahoma City Quail Springs Hotel Oklahoma City

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