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Courtyard Oklahoma City Northwest

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1515 NW Expressway, Oklahoma City, OK 73118
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Courtyard Oklahoma City Northwest
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75 Reviews from our TripAdvisor Community

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Traveler rating
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    28
    20
    5
    6
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19
10
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33
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Colorado Springs, Colorado
Level Contributor
230 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 199 helpful votes
3 of 5 stars Reviewed 1 week ago

This courtyard needs a little help. Lobby and entrance were fine and clean/updated, but the room was in need of an overhaul. The bed was comfortable, the room was quiet, but it didn't feel as clean or welcoming as other courtyards. Also, the biggest issue was the shower head was coming out of the wall and the seal was loose... More 

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Marcus G, Manager at Courtyard Oklahoma City Northwest, responded to this review

Dear ColoradoWeatherMan, I'm very sorry that your recent stay with us was not up to the normal standard that you expect from Courtyard. I have shared your experience with the appropriate team members so that we can correct the mistakes that were made during your stay. Thank you very much for staying with us. We hope to see you again... More 

Energy, Illinois
1 review
1 of 5 stars Reviewed 2 weeks ago

My wife and I left the room at 10:45am on a Saturday morning to meet my son for lunch. Returned at 6pm, and my room had not been cleaned. Talked to desk clerk and then a manager who was getting back to me, as of now no call

Was this review helpful? Yes
Marcus G, Guest Relations Manager at Courtyard Oklahoma City Northwest, responded to this review

Dear Tony, I would like to apologize for not meeting your expectations during your stay. Our goal is to provide a high level of service and a great product to each guest. We have shared this information with our Housekeeping team to correct our service. Thank you for your feedback and we hope to serve you again soon. Thank you, More 

CO
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Always a marriott fan, and try to stay with the brand. We have stayed here before several years ago. Things appear to be updated and newer. We booked 2 adjoining rooms for my family of 4. Room layout worked perfectly. Unfortunately the beds weren't too comfortable. Time to update the mattresses. Not to mention the cleaning staff clearly put a... More 

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Marcus G, Manager at Courtyard Oklahoma City Northwest, responded to this review

Dear Urbnchic, I am very sorry for the problems that you experienced during your recent stay with us. I have communicated the problems you experienced to my housekeeping manager so that we can prevent any further issues. It is always our goal to give every guest the best experience possible and unfortunately we failed to meet our own expectations for... More 

Arkansas
Level Contributor
240 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
4 of 5 stars Reviewed May 29, 2015 via mobile

We stayed here while in town for the softball World Series and had a great stay. We didn't check in until 11:30 pm because of being at the games all day. We were greeted by Candy with a smiling face and were checked in quickly and efficiently. The lobby was clean and welcoming and the rooms were quiet and clean.... More 

Was this review helpful? Yes 1
Carrollton, Texas
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 27, 2015

Great location near plenty of shopping and restaurants and significantly cheaper then the Marriott downtown in Bricktown. Easy access to interstates and main roads. Wonderful staff, very helpful. No parking fees here either. If not driving, Uber is readily available and really efficient and reasonable. Minutes away from downtown OKC and Bricktown where parking is a nightmare and not cheap.

Was this review helpful? Yes 1
Dallas, Texas
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 26, 2015

The hotel was clean, the staff was professional and friendly. I would definitely recommend it. Parking was a little difficult, but due to its location I completely understand. Overall great bang for your buck.

Was this review helpful? Yes 1
Oklahoma
Level Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
2 of 5 stars Reviewed May 1, 2015

We stayed here for the OKC Marathon, my sister and I were running it and this Courtyard was one of the runner friendly hotels. The property is fairly easy to access and is well maintained; the staff is very friendly and they were "runner friendly" for the race. However, I won't choose this Courtyard to stay in again - arrived... More 

Was this review helpful? Yes 1
Kansas City, Kansas
Level Contributor
120 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
4 of 5 stars Reviewed April 23, 2015

My usual Marriott just down the Northwest Expressway had "lost their Marriott flag" and is now the Tower Hotel so I stayed here on my way to Dallas. I immediately felt welcome by Candy on check-in. The girls in the morning were also friendly. There is a small cafe in the lobby where you can purchase morning coffee, but there... More 

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Katy
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed March 26, 2015

Stayed here for the evening. The room was clean but our room was facing the street and it was noisy. The front desk receptionist was very nice; I forgot my voucher and she was nice enough to work with me. I would def stay here again.

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed January 19, 2015

Front desk very accommodating, professional and helpful. Was extremely pleased. Bed and towels seemed clean and fresh, which I rarely find at hotels. Fitness facilities were stocked and clean. Loved this place

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