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Hilton Garden Inn Norman

#8 of 24 Hotels in Norman
Certificate of Excellence
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700 Copperfield Dr, Norman, OK 73072
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1 room 1 guest
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Hilton Garden Inn Norman
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282 Reviews from our TripAdvisor Community

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Traveler rating
    134
    78
    41
    18
    11
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99
41
21
107
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • Any
English first
  • All months
    (282)
  • Mar-May only
    (83)
  • Jun-Aug only
    (97)
  • Sep-Nov only
    (65)
  • Dec-Feb only
    (37)
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Oakton, Virginia
Level Contributor
106 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed yesterday NEW

I travel almost every week and have never experienced this. Great hotel and great staff. But I was in room 301 for two days. Each day in the late afternoon the walls would start to make a popping sound. At first I thought it was a room neighbor until I realized that I was the last room on the hall.... More 

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United States
3 of 5 stars Reviewed 3 days ago NEW

The bed was like sleeping on the floor.....Couldn't adjust the comfort of the bed ...no matter how you turn it it was still hard....Suppose to stay 2 nights went home after the first night ...Never hurt so bad after sleeping in the that bed...

Review collected in partnership with Hilton Garden Inn

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Destin, Florida
1 review
3 of 5 stars Reviewed 1 week ago

Just a mediocre hotel. Nothing bad just not the Hilton stay i have come to expect. Rooms seemed cramped, furnishings were about the same as a Best Western. Nothing really bad just expecting a Cadillac and getting Ford Focus.

Review collected in partnership with Hilton Garden Inn

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Austin, United States
1 review
5 of 5 stars Reviewed 1 week ago

Overall excellent experience. The lobby was clean. The staff were welcoming. The room smelled really nice and fresh. The pillows for some reason are not standard size. They are small and there are too few. We requested additional pillows which were supplied, but the additional pillows are also not standard size. For the money, it was a good experience.

Review collected in partnership with Hilton Garden Inn

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Washington DC, District of Columbia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Hilton Garden Inn, in Norman Oklahoma is beautiful, from the great breakfast in the morning, divine dinners in the evening, to comfortable, clean quiet bedrooms. I really enjoyed my stay there and will highly recommend it.

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Oklahoma City, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

We went back to the room at 10:45 pm decided to go to the bar to have a drink and sat down bartender says I closed at 10:00 but there were 7 people at the bar with full drinks! Then went to the front desk asked what time the pool closes again 10:00 pm but there were at least 20... More 

Review collected in partnership with Hilton Garden Inn

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Keith E, General Manager at Hilton Garden Inn Norman, responded to this review

Dear Tiffany H, We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

My son attends OU so a visit to Norman is a regular thing. We love staying at this Hilton because of the rooms, staff and convenience to restaurants. We get a suite so my son can visit and we always walk to Saltgrass for dinner. The staff at Saltgrass is just as wonderful as the staff at the Hilton. I... More 

Review collected in partnership with Hilton Garden Inn

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Arlington, Texas
Level Contributor
189 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
1 of 5 stars Reviewed 3 weeks ago

This WAS my wife's favorite hotel in Norman until last weekend. She had booked two rooms for our family. HiltonHonors loyal membership, reservations with confirmation numbers, all good, right? Wrong. When we got to town, i called the hotel about 6 pm to confirm our reservations, as we wanted to stop by our daughter's house, have dinner before we checked... More 

Was this review helpful? Yes 3
Keith E, General Manager at Hilton Garden Inn Norman, responded to this review

Dear spunkydad, I sincerely apologize for the inconvenience imposed during your recent stay. I appreciate your flexibility as we experienced an abnormal situation. Thank you for your review, I have contacted our front office department in regards to your comments and we are evaluating our policies and procedures. I do hope the next time you are in the area you... More 

San Antonio, Texas
Level Contributor
58 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed 5 weeks ago

THe property is OK just a little tired ( burn in sofa cushion) but the worse problem is the management. On arriving a 5 pm, they had to hunt for 15 minutes for a clean room.. I has booked a king suite ( don't bother.. it is very small so unless you need the beds don't do it). The next... More 

Was this review helpful? Yes
Keith E, General Manager at Hilton Garden Inn Norman, responded to this review

Dear gwynn1, We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a... More 

Level Contributor
4 reviews
4 of 5 stars Reviewed 5 weeks ago

The quality of the hotel was on par with the Marriott Fairfield Inns with the exception of having a continental breakfast. I felt that for what the rooms cost, the breakfast could have been provided. Even Super 8 motels offer a free breakfast. I did appreciate having a Kurig coffee maker in the room. That was a nice surprise.

Review collected in partnership with Hilton Garden Inn

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