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Embassy Suites by Hilton Norman - Hotel & Conference Center

#3 of 24 Hotels in Norman
Certificate of Excellence
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2501 Conference Dr, Norman, OK 73069
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Embassy Suites by Hilton Norman - Hotel & Conference Center
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588 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Russian first
  • Any
English first
  • All months
    (588)
  • Mar-May only
    (162)
  • Jun-Aug only
    (163)
  • Sep-Nov only
    (139)
  • Dec-Feb only
    (124)
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san angelo, tx, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

This is the second time I've stayed at this location and have been completely satisfied both times. The rooms are extremely quiet, the breakfast is as good as any you'll spend $25 for and you can go back as many times as you want. Good shopping and restaurant selection in the local area, easy access to I-35.

Review collected in partnership with Embassy Suites Hotels

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Pocono Pines, Pennsylvania
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

This was our first experience staying at an Embassy Suite Hotel. The room was an excellent, very clean, two room suite with a sitting area and bedroom. Both had flat screen TV's . The room included a safe, small refrigerator and free wifi if you are a Hilton Honors member as we are. A excellent buffet breakfast was included .... More 

Review collected in partnership with Embassy Suites Hotels

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Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The Embassy Suites is quite an impressive hotel. Not only is it a beautiful hotel, but the staff is friendly and always helpful. The breakfast choices were very nice. I love the custom made omelettes!

Review collected in partnership with Embassy Suites Hotels

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5 of 5 stars Reviewed 3 days ago NEW

It's not fun to travel at times, but it certainly makes life easier when you have a hotel that is clean, people who are efficient and friendly, food that is great, a good cocktail hour doesn't hurt, and a wonderful free breakfast, try it you'll like it!

Review collected in partnership with Embassy Suites Hotels

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Norman
5 of 5 stars Reviewed 1 week ago NEW

I was my wedding night. My parents surprised us with these accommodations. Honestly I have been in many hotels as I traveled but the treatment of the staff and room service was outstanding. I recommend a stay for all young couples. Get a suite

Review collected in partnership with Embassy Suites Hotels

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Brandon W, Guest Services Manager at Embassy Suites by Hilton Norman - Hotel & Conference Center, responded to this review

Dear Brandon R: Thank you for taking the time to share your experience on TripAdvisor! We truly appreciate your feedback. I am delighted to know that you and yours had a wonderful experience at our hotel on your wedding night! Congratulations - we wish you both the absolute best! We look forward to welcoming you back, soon! In the meantime,... More 

Oklahoma City, Oklahoma
1 review
5 of 5 stars Reviewed 1 week ago

Very nice hotel. Complimentary breakfast and great amenities. We booked because of special event being held there. Very friendly and helpful staff. Rooms surround a ten story atrium with fountain. Close to Norman and OU but far enough away for some quiet. Also close to shopping.

Review collected in partnership with Embassy Suites Hotels

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Brandon W, Guest Services Manager at Embassy Suites by Hilton Norman - Hotel & Conference Center, responded to this review

Dear Margaret67_10: Thank you for taking the time to share your experience on TripAdvisor! I am delighted to know you had a wonderful experience at our hotel. We look forward to welcoming you back, soon! in the meantime, please, let me know what more we can be doing for you. Yours In Service, Brandon White | Guest Services Manager Embassy... More 

clinton,ok
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Beautiful place and in a great location. Staff was friendly and helpful. Breakfast was amazing. Negatives were; the room was dusty and bed skirts were dirty. There was an odor as if the room had not been used for some time. Mattress on sofa bed was wore and thin. Overall, room needed a good cleaning from top to bottom. Pool... More 

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Brandon W, Guest Services Manager at Embassy Suites by Hilton Norman - Hotel & Conference Center, responded to this review

Dear mauildy: Thank you for taking the time to share your experience on TripAdvisor! We truly appreciate your feedback. I have forwarded your concerns regarding the cleanliness of your room to our housekeeping department. Your feedback provides us with the opportunity to improve our services and provide a better experience next time - thank you! We look forward to your... More 

Saint Joseph, Missouri, USA
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is very well appointed but the service was lacking in many areas like check in- long- wait to check in, food in restaurants, lack of help in the restaurant, quality of food was poor, meeting rooms were freezing cold..dog barking next door was irritating. Rooms were very clean and breakfast was good.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
ZARAH W, Guest Services Assistant Manager at Embassy Suites by Hilton Norman - Hotel & Conference Center, responded to this review

Hello Mr. mikem9952014, Thank you for sharing your experience on TripAdvisor. We do take all comments into consideration. We appreciate your feedback and we will be using your comments for training purposes in order to better our hotel. I can see how some aspects of your stay were quite frustrating. As I said in the email to you earlier today,... More 

louisville ky, United States
1 review
5 of 5 stars Reviewed 1 week ago

I traveled over 800 miles to stay at your hotel. We joined our friends and family for a 6 state family reunion. Everyone had a very good time. The hotel was much better than I expected. If ever in the area again, I would stay at your hotel. I have told my friends back home, how nice everyone was and... More 

Review collected in partnership with Embassy Suites Hotels

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ZARAH W, Guest Services Assistant Manager at Embassy Suites by Hilton Norman - Hotel & Conference Center, responded to this review

Kenneth L, Thank you for sharing your experience on TripAdvisor. I am so delighted that after coming so far to visit that you were completely satisfied with your stay. Thank you for choosing us and being loyal to our property. We look forward to welcoming you back soon and hopefully hosting your family reunion again int he future. Warmest regards,... More 

Dallas, Texas
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I am an HHonors member and have stayed at many hilton hotels. I stay at this Embassy Suites every time I come to Norman. It is very clean and employees are very friendly and professional. The manager, Brandon White, goes above and beyond to make your stay a good experience. This is the first hotel to fill up in Norman... More 

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Management response:

Dear AJC5624, Thank you for taking the time to share your experience on TripAdvisor. I am delighted that you enjoyed your stay and that our wonderful employees were able to make a difference in your stay. I will make sure Brandon knows that he was recognized for going that extra mile to Make it Right. Thank you for choosing us... More 

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