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All 24 Norman hotels

Embassy Suites Norman

3.5 of 5 Hotel   |   2501 Conference Dr, Norman, OK 73069
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84%
Ranked #2 of 24 Hotels in Norman
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
Judyth A Fort Worth, United States
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411 reviews from our community

Traveler rating
    252
    93
    31
    17
    18
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124
63
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161
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
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Fort Worth, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

This is our "Go To" hotel when in Norman. The property is very well maintained and the value is great. The breakfast buffet is one of the best with a very wide selection of food. Our only issues during this stay was that the fitness equipment did not all work so we had to wait for one person to finish... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Brandon W, Guest Services Manager at Embassy Suites Norman, responded to this review

Thank you so much for taking the time to review us on TripAdvisor. We truly appreciate your feedback! I am delighted to know you had a wonderful experience at our property, despite the minor issues you listed. I do apologize that you were inconvenienced by the maintenance being performed on the fitness center, and am happy to inform you that... More

Sand Springs, OK, United States
1 review
2 of 5 stars Reviewed 5 days ago NEW

Hotel part was great ... business and convention center is horrible to deal with. Her name is DeAnn Cody and she will not return e-mails to clients or phone calls. Terrible to deal with. Hotel part was great ... business and convention center is horrible to deal with. Her name is DeAnn Cody and she will not return e-mails to... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Brandon W, Guest Services Manager at Embassy Suites Norman, responded to this review

Thank you so much for taking the time to review us on TripAdvisor. We truly appreciate your feedback. I'm terribly sorry about the difficulty with communication you've experienced. It is my understanding that you've gotten a hold of our Sales Team and they've explained the reasoning behind the slow response. Our Sales and Catering Team, along with everyone here at... More

Norman, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

We thoroughly enjoyed our stay at this Embassy Suites. Hotel staff were very accommodating. The facility was very clean. it was very convenient to the area we were visiting. The shuttle service was a great plus. Would recommend this facility if visiting Norman, OK

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Brandon W, Guest Services Manager at Embassy Suites Norman, responded to this review

Thank you so much for taking the time to review us on TripAdvisor! We truly appreciate your feedback. I'm delighted to know you had such a wonderful experience at our hotel! We look forward to welcoming you back in the future. In the meantime, please, let me know what more we can be doing for you. More

Wagoner, United States
1 review
4 of 5 stars Reviewed 1 week ago

I was very impressed with the hotel. From the time I arrived there was plenty of staff to help me check in and take care of my questions. The room was very well maintained and comfortable. Breakfast was very busy but there were plenty of staff to help keep things moving along.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Brandon W, Guest Services Manager at Embassy Suites Norman, responded to this review

Thank you so much for taking the time to review us on TripAdvisor! We truly appreciate your feedback. I'm delighted to know you had such a great experience at our hotel. We look forward to welcoming you back in the future. In the meantime, please, let us know what more we can be doing for you. More

Missoula, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Great place to stay concerning business travel. This place really caters to the business traveler. Has a great reception every night, solid breakfast and decent restaurant which means you don't really need to go offsite during stays here.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Brandon W, Guest Services Manager at Embassy Suites Norman, responded to this review

Thank you so much for taking the time to complete our survey! We truly appreciate your feedback. I'm delighted to know that you had a great experience at our hotel! We absolutely love being able to offer so many great amenities to our treasured business travelers. We look forward to welcoming you back, soon! In the meantime, please, let us... More

McKinney, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Awesome location, service and amenities. We recommend this location for Business, Family and OU Sporting Events. We stay here as often as we can - my Family loves everything from the Room, Views, Pool and of course the Breakfast. WOW!

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Brandon W, Guest Services Manager at Embassy Suites Norman, responded to this review

Thank you so much for taking the time to complete our survey! We truly appreciate your feedback. I am delighted to know that you and your family have such a wonderful time each time you visit us, and that this experience was no different. We look forward to continuing the trend of excellent service upon your next visit! In the... More

Morris, United States
1 review
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 2 weeks ago

When I stayed at hotel, there was no hot water in the building. Staff was not helpful or sympathetic about the situation. Room was clean and comfortable. Hotel is very nice if everything is working. Breakfast is served too late on weekends for business travelers.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 14
Brandon W, Guest Services Manager at Embassy Suites Norman, responded to this review

Thank you so much for taking the time to complete our survey! We truly appreciate your feedback. I deeply apologize for the hot water issue you experienced while at our hotel. We were very disappointed to have so many guests affected by such a serious problem. Please know that we have resolved the issue! We look forward to welcoming you... More

Sugar Land, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

l My husband, Stuart and I ( Roxanne ) Sharrock have had the pleasure of staying at the Embassy Suites, in Norman Oklahoma. I normally do not comment on my stays, but I feel so compelled to express my gratitude with the kindness, professionalism and courtesy offered to us at the Norman Oklahoma Embassy suite location.We have a daughter attending... More

Was this review helpful? Yes 1
Brandon W, Guest Services Manager at Embassy Suites Norman, responded to this review

Thank you so much for taking the time to review us on TripAdvisor! We truly appreciate your feedback. I am delighted to know you had such a wonderful experience at our property! Thank you, as well, for mentioning so many of our staff members. I've passed along your comments to the entire staff, and they join me in thanking you!... More

Dallas, United States
2 reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Nicest hotel in Norman OK, however they have high traffic and they do not always do a good job to ensure rooms are clean and available. My daughter is a student at OU who tore her ACL, I brought to hotel after surgery for initial recovery and the shower was covered in hair. My husband was disgusted and actual took... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 14
Brandon W, Guest Services Manager at Embassy Suites Norman, responded to this review

Thank you so much for taking the time to review us on TripAdvisor! We truly appreciate your feedback. I'm sorry to hear that, although you've had some enjoyable experiences at our hotel, you've also experienced some issues. Cleanliness is of our utmost importance. Please know that your comments have been forwarded so that appropriate action is taken to improve our... More

Atlanta area
Contributor
17 reviews 17 reviews
17 hotel reviews
222 helpful votes 222 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I have been a Hilton diamond for many years. I am a huge Tennessee fan and found out a couple weeks before the Oklahoma/Tenn. game that I would be in OKC work the Monday following the game and was able to get tickets to the game. This hotel was sold out online but I called the Hilton diamond desk and... More

Was this review helpful? Yes 183
Brandon W, Guest Services Manager at Embassy Suites Norman, responded to this review

Thank you so much for taking the time to review us on TripAdvisor! We truly appreciate your feedback. Please accept our deepest apologies for the unfortunate experience you encountered at our hotel. I understand your frustration and know that I, too, would be very unhappy in that situation. We wish for nothing more than to provide all of our guests... More

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Additional Information about Embassy Suites Norman

Address: 2501 Conference Dr, Norman, OK 73069
Phone Number:
Location: United States > Oklahoma > Norman
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Norman 3.5*
Number of rooms: 283
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Also Known As:
Embassy Suites Norman Hotel Norman

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