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Embassy Suites Norman

#2 of 24 Hotels in Norman
Certificate of Excellence
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2501 Conference Dr, Norman, OK 73069
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Embassy Suites Norman
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Embassy Suites Norman
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520 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
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Claremore, Oklahoma
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Had to spend the night here for a work convention. Absolutely loved it! Beautiful facility. Two room king suites are spacious and very comfy. The bedroom actually has a door to separate it from the living room. The interior of the hotel is amazing. The pool and hot tub is open until midnight which is great. Other places are 10:00.... More 

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El Reno, Oklahoma
1 review
4 of 5 stars Reviewed 3 days ago NEW

Location is great for our IIAO conference with plenty of shopping and dining in the area. Even though I am not a fan of the Sooners, (go Oklahoma State) I can still recommend this convention center/hotel. Had a very good experience with the young lady at check in. had a little confusion on my reservation but 'Jazmine' took very good... More 

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McAlester, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

The staff at all levels from management to cleaning staff were impeccable. The rooms were so nice and clean. It made us feel, safe and secure. I would HIGHLY recommend this hotel to anyone that travels.

Review collected in partnership with Embassy Suites Hotels

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Stillwater, United States
1 review
2 of 5 stars Reviewed 6 days ago NEW

Bed springs caused pain to at least three of our staff members. If use facilities for a conference, you will have to keep on top of them to fulfill the requirements you specify in the contract. Facilities were clean, but hotel staff did not provide requested water and ice to meeting rooms or empty trash without prompting.

Review collected in partnership with Embassy Suites Hotels

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Brandon W, Guest Services Manager at Embassy Suites Norman, responded to this review

Dear Stella G, Thank you for taking the time to share your experience on TripAdvisor! We truly appreciate your feedback. I am so sorry that you were not highly satisfied with your experience at our hotel. Please know that this type of service is not up to our standards. Your concerns have been forwarded to the appropriate departments, where immediate... More 

greenville sc
Contributor
13 reviews 13 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 1 week ago NEW via mobile

Quiet and clean. Meeting at desk and interaction with all staff most lack luster. No amenities for diamond status as well. Food a one star at bar, resturant, and breakfast. Did not go to pool. Conference fair food tasted better but shrimp not deveined.

Was this review helpful? Yes
Brandon W, Guest Services Manager at Embassy Suites Norman, responded to this review

Dear klpsparky, Thank you for taking the time to share your experience on TripAdvisor! We truly appreciate your feedback. I am so sorry that we did meet your expectations during your most recent visit. Please know that this type of service is not up to our standards. We will follow-up immediately with appropriate training to ensure our Elite HHonors Members... More 

1 review
1 of 5 stars Reviewed 1 week ago

Do not, please do not make the mistake of using Embassy Suites for a room block for your wedding. Getting them to give me information on a room block took weeks, then over the months that my guests began to book my rooms they either did not credit them to the room block (which would penalize me for not filling... More 

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Brandon W, Guest Services Manager at Embassy Suites Norman, responded to this review

Dear Callie P, Thank you for taking the time to share your experience on TripAdvisor. We truly appreciate your feedback. On behalf of the entire Embassy Team, please accept our sincerest apologies. It is our goal to provide outstanding service and accommodations to each and every guest. Please know that your event contact or another representative will be in contact... More 

Clearwater, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This is the hotel we always book first when we come to Norman to visit our son's at OU. It is the best hotel in Norman with comfortable "queen" beds. The breakfast is awesome and the staff are the friendliest!

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Brandon W, Guest Services Manager at Embassy Suites Norman, responded to this review

Dear Rebecca D, Thank you so much for taking the time to share your experience on TripAdvisor! We truly appreciate your feedback. I am delighted to know you had a wonderful experience at our hotel! We look forward to welcoming you back throughout your son's academia at OU! In the meantime, please, let me know what more we can be... More 

Fairview, United States
1 review
4 of 5 stars Reviewed 1 week ago

Recently stayed at Embassy for Conference. Love the hotel and it's accommodations as well as the location. The breakfasts are wonderful and the managers reception always has an ample variety of beverages as well as snacks. The staff is friendly and courteous at all times. Will definitely stay at this location in the future.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Brandon W, Guest Services Manager at Embassy Suites Norman, responded to this review

Dear Kathy M, Thank you for taking the time to share your experience on TripAdvisor! We truly appreciate your feedback. I am delighted to know you had a wonderful experience at our hotel while attending your conference! We look forward to welcoming you back, soon. In the meantime, please, let me know what more we can be doing for you!... More 

Sand Springs, United States
1 review
5 of 5 stars Reviewed 1 week ago

This hotel is one of the finest that I have stayed at in Oklahoma. I attend a lot of conferenced at this facility and the one good thing I can is that they are always consistent. The rooms are great and the hotel in general is exceptional, staff is attentive and very courteous, I make it a habit to stay... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Brandon W, Guest Services Manager at Embassy Suites Norman, responded to this review

Dear Greg F, Thank you for taking the time to share your experience on TripAdvisor! We truly appreciate your feedback. I am delighted to know you've had consistently great experiences at our hotel and that you find our staff attentive helpful. We look forward to welcoming you back, soon! In the meantime, please, let me know what more we can... More 

Tulsa
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I was attending the Embassy Suites in Norman, Oklahoma for a conference. I booked 11 rooms for myself/ team and was quite impressed. I called to make the reservation, and Brandon did a great job getting it in the system. He then asked me to send him our tax exempt information, which I did later that day. He did not... More 

Was this review helpful? Yes 4
Brandon W, Guest Services Manager at Embassy Suites Norman, responded to this review

Dear MattBenj, Thank you so much for taking the time to share your experience on TripAdvisor! We truly appreciate your feedback. I do apologize for the difficulty you experienced while making group reservations at our hotel. We do recall receiving the necessary information, piece-by-piece, and needing additional information that was not completed entirely. We look forward to a more streamlined... More 

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