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Country Inn & Suites By Carlson Norman

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960 Ed Noble Pkwy, Norman, OK 73072
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Country Inn & Suites By Carlson Norman
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Country Inn & Suites By Carlson Norman
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137 reviews from our community

Traveler rating
    57
    42
    22
    8
    8
See reviews for
60
29
13
22
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Country Inn & Suites By Carlson Norman
See the most recent reviews
Contributor
19 reviews 19 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed August 4, 2014 via mobile

We stay at Country Inn several times a year including this particular hotel. Unfortunately while the lobby looks very well maintained you cannot say the same for the rooms. The walls of our room had needed repainting or a good scrubbing. The toilet seat was broken and the carpet had a spot near the window that was sticky. The breakfast... More 

Was this review helpful? Yes 1
normancis, General Manager at Country Inn & Suites By Carlson Norman, responded to this review

Thank you for your feedback, and I apologize for the inconvenience during your stay. We are currently doing renovations at the property and hope you will come back and stay with us after our updating is complete. More 

Texarkana, Arkansas
1 review
5 of 5 stars Reviewed July 27, 2014 via mobile

We stayed here while visiting family and having a family reunion in town. The staff was so friendly and helpful. We asked for directions and not only were they knowledgeable but they also printed Google directions for us. When we got back that evening we were warmly greeted and welcomed back. Breakfast was good and more than we expected from... More 

Was this review helpful? Yes
normancis, General Manager at Country Inn & Suites By Carlson Norman, responded to this review

Thank you for your feedback about your stay with us. We are glad to hear you enjoyed staying with us, we look forward to seeing you in the future. More 

Austin, Texas
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed July 24, 2014

It was a good night stay. Room clean, bed comfy, and the pool area was clean. The only reason for 4/5 stars was the breakfast. It was very typical offerings (prepacked food heated up, waffle machine, and packaged pastries and bagels), but not well maintained. We had to ask for many items to be restocked at 8:30. All staff we... More 

Was this review helpful? Yes
normancis, General Manager at Country Inn & Suites By Carlson Norman, responded to this review

Thank you for your feedback about your stay with us. I apologize for the inconvenience with the Breakfast, I will address this issue with our staff. We hope you choose to stay with us in the future. More 

MELROSE PARK
Contributor
16 reviews 16 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 12, 2014

Stayed for two weeks. Rated 'very good' and would stay there again the next time I'm in Norman. Rate was very good for amenities offered, close to restaurants not far from OU campus. However, the issues: Room- Given a handicapped room (I'm not handicapped), which was not objectionable. Looking at it as if I were, found it disconcerting the coffee... More 

Was this review helpful? Yes
normancis, General Manager at Country Inn & Suites By Carlson Norman, responded to this review

Thank you for your feedback about the property during your stay. I apologize for the few issues you had while staying with us. I will communicate this to our staff so we can rectify these issues immediately. I hope you will choose to stay with us in the future so we can make your next stay a perfect one. More 

Tulsa, Oklahoma
1 review
5 of 5 stars Reviewed June 30, 2014

We were in town for a softball tournament. It was after 11 by the time we got back to hotel, and uniforms needed to be washed. I went to the laundry, and was upset by the fact it was out of service. It was late I was sunned and tired, and just needed to wash the team's uniforms. I went... More 

Was this review helpful? Yes
normancis, General Manager at Country Inn & Suites By Carlson Norman, responded to this review

Thank you for your feedback about the property. We are very pleased to hear you enjoyed your stay with us. I will let Amy know about your kind words, and hope you will stay with us in the future. More 

Overland Park, Kansas
Top Contributor
70 reviews 70 reviews
7 hotel reviews
72 helpful votes 72 helpful votes
5 of 5 stars Reviewed June 30, 2014

We originally made our reservations at the La Quinta right next door for a three night stay. When we checked into our room at the La Quinta, it was so bad, we demanded out money back and went next door. The receptionist named Pearl was great and gave us a discount because of our experience next door. Our room was... More 

Was this review helpful? Yes
normancis, General Manager at Country Inn & Suites By Carlson Norman, responded to this review

Thank you for your feedback to the property, and we are very pleased you enjoyed your stay with us. We hope you choose to stay with us in the future. More 

Houston
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 17, 2014

We stayed at the hotel for the Fathers day weekend to visit our OU son. We were traveling with our dog. The location is good, I felt very safe there. The room door did not close good and we really had to work with it. The employees were all very friendly and helpful. Had washer and dryer and it was... More 

Was this review helpful? Yes
normancis, General Manager at Country Inn & Suites By Carlson Norman, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay and we have addressed the issue pointed out to us. We look forward to your next stay. More 

Oklahoma City, Oklahoma
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 20, 2014

I have had to stay at this hotel for trainings in the area. Here are my experiences. • When I checked in they gave me my room key and room number. When I opened the door to the room it was occupied by a man. The hotel acted like it was no big deal. I feel like I could have... More 

Was this review helpful? Yes 2
CarlsonRezidor, Online Customer Care at Country Inn & Suites By Carlson Norman, responded to this review

Thank you again for taking the time to let us know about your last stay. It is our hope that you will treat this situation as an isolated incident and not at all representative of the high quality of service and genuine hospitality you can continue to expect from Carlson Rezidor Hotels. We sincerely value you as a customer and... More 

Texas
Contributor
19 reviews 19 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed May 20, 2014

We stayed in this hotel because we were registering my daughter for college at OU. On the outside the hotel looks great! On the inside the lobby seems nice but in the rooms.....not so much. The carpet is very dingy and needs to be replaced. The AC unit was VERY noisy and cycled throughout the night waking us each time... More 

Was this review helpful? Yes 2
CarlsonRezidor, Online Customer Care at Country Inn & Suites By Carlson Norman, responded to this review

We would like to sincerely apologize to you for the state of your room during your last stay! We also regret your experience with breakfast! It is our hope that you will treat this situation as an isolated incident and not at all representative of the high quality of service and genuine hospitality you can continue to expect from Carlson... More 

Kansas City, Missouri
1 review
5 of 5 stars Reviewed May 4, 2014

I was traveling with my wife and dog, and we all three thoroughly enjoyed our stay. We only had once issue during our whole stay. After our first night, our room was not cleaned. No big deal. We went down to the front desk and informed Ray of what happened. Come to find out several rooms had not been done... More 

Was this review helpful? Yes
normancis, General Manager at Country Inn & Suites By Carlson Norman, responded to this review

Thank you Danny r. for submiting a response at trip advisor! We apologize for the inconvience you incurred during your stay, but we are happy to know that we took care of you promptly! we enjoy hearing from our guests that thier needs were addressed. Please don't hesitate to book your next trip here at the Country Inn and Suites!... More 

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