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Courtyard by Marriott Norman

#9 of 24 Hotels in Norman
Certificate of Excellence
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770 Copperfield Drive, Norman, OK 73072
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1 room 1 guest
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Courtyard by Marriott Norman
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128 Reviews from our TripAdvisor Community

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Traveler rating
    66
    39
    20
    3
    0
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44
27
6
33
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
  • All months
    (128)
  • Mar-May only
    (26)
  • Jun-Aug only
    (49)
  • Sep-Nov only
    (28)
  • Dec-Feb only
    (25)
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Bentonville, Arkansas
Level Contributor
55 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 1 week ago

We were very happy with our room and the check in process. Typical Courtyard hotel and room. We ordered food that evening in the restaurant/lounge area. The bartender, not only served the bar area, but cooked the food and was responsible for kitchen. That's a tough job to fill and serve everyone promptly especially if you have many guests. He... More 

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Omaha, Nebraska
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

I have stayed at this hotel over 100 nights. This particular visit, I stayed in a Spa King facing the courtyard. The bathroom was not maintained. Visible hair on the floor and in the shower. Mold on the tile. This is not left over from one bad cleaning, this is evidence of systematic lack of cleaning. I will stay there... More 

Was this review helpful? Yes
Jenny H, General Manager at Courtyard by Marriott Norman, responded to this review

Dear Douglas H, Thank you for taking the time to share your comments regarding your recent stay with us. Your feedback is valuable to our team's continuous growth and improvement. I sincerely apologize for the issues you had with the cleanliness in your bathroom. Our team works hard to provide a clean, comfortable room for our guests, and it is... More 

Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stay at Marriotts every where we travel and this place is one of the reasons why. The facility was in excellent condition and the room was very spacious. Their weren't too many parking spaces by the front door but not a problem at all. This was a quick stop for us and we didn't get a chance for the... More 

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Jenny H, General Manager at Courtyard by Marriott Norman, responded to this review

Dear Coty O, Thank you so much for the kind words and great review of your recent stay with us! I'm happy to hear you enjoyed your stay. We appreciate you choosing our hotel and hope to see you again when your travels bring you back to Norman! Sincerely, Jenny Hankins General Manager More 

Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We stopped in Norman after a long drive with no prior reservations. We found an area with a lot of hotels together and pulled up a comparison web site to check their posted prices for the night. I then went in and tried to talk a better deal with the desk clerk. This clerk cut the best deal at $89... More 

Was this review helpful? Yes
Jenny H, General Manager at Courtyard by Marriott Norman, responded to this review

Dear Cody D, Thank you for taking the time to share your recent experience with us at the Courtyard Norman. I'm happy to hear you enjoyed your stay, and thank you for providing the feedback regarding the mattress in your room. I have shared your comments with our leadership team in efforts to consistently provide a comfortable stay for every... More 

Elko, Nevada
Level Contributor
74 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed July 12, 2015

I was impressed. My room was beautiful, the property was clean and the service was excellent. The business center had everything that I needed. There are a few restaurants nearby that are walking distance from the hotel. If you are flying into OKC this property is a 60 dollar cab ride from the airport.

Was this review helpful? Yes
Jenny H, General Manager at Courtyard by Marriott Norman, responded to this review

Dear szatanek, Thank you for the great review of our hotel! We sincerely appreciate you choosing our hotel for your lodging needs in Norman, and we hope to see you again in the future! Safe travels, Jenny Hankins General Manager More 

Hickory Creek, Texas
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed July 7, 2015

I've stayed here a few times over the last year. It's a nice place and close to just about everything you could want in Norman. Check in staff is pleasant and staff is quite quick to respond to needs. My only issue is with the bistro. The guy was going on and on about what they didn't have.Tell me what... More 

Was this review helpful? Yes
Jenny H, General Manager at Courtyard by Marriott Norman, responded to this review

Dear MGRTVL, Thank you for taking the time to share your recent experience during your stay with us at the Courtyard Norman. Your feedback is valuable to us for our goal of continuous improvement. We pride ourselves on delivering welcoming and friendly service throughout the hotel, and it is disheartening to hear that we fell short in the Bistro. I... More 

Houston, Texas
1 review
5 of 5 stars Reviewed July 3, 2015

We stay in Norman when we travel to visit family because it is a good midway stopping point. We've stayed a few times now and every time has been a great experience. The rooms are clean and comfortable, the staff is friendly, and though this hotel lacks a continental breakfast, the food from the cafe is pretty tasty (I have... More 

Was this review helpful? Yes
Jenny H, General Manager at Courtyard by Marriott Norman, responded to this review

Dear missamartin, Thank you for taking the time to provide your feedback regarding your recent stay with us! I'm delighted to hear that you enjoyed your stay while passing through, and we appreciate that you have chosen us to be your go-to place when traveling to Norman! We look forward to seeing you again when your travels bring you back!... More 

Houston, Texas
Level Contributor
214 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed June 29, 2015

The staff is great, They greeted me with a smile and acknowledging. Love the attention. But then you get to the room , while it is a good size. The desk chair is torn up and couch one of the cushion is really sunken, need to be replace. The room needs some TLC. Gym, Pool and Starbuck Coffee are a... More 

Was this review helpful? Yes 1
Jenny H, General Manager at Courtyard by Marriott Norman, responded to this review

Dear Ann M, Thank you for taking the time to provide your comments regarding your recent stay with us. Your feedback back is paramount to our goal of continuous improvement. I am delighted to hear that you experienced our great service from our committed team, and I will be sure to pass on the kudos! I would like to apologize... More 

Fort Hood, Texas
Level Contributor
2 reviews
3 of 5 stars Reviewed June 29, 2015

Room was nice upon entry, then we turned on the lights. There was mold on the carpet and food from a previous guest under the bed. The lamp shades were covered in water stains. When we opened the top drawer, not only was there someone's hair, there was an unidentifiable pill. That's great to keep laying around when traveling with... More 

Was this review helpful? Yes
Jenny H, General Manager at Courtyard by Marriott Norman, responded to this review

Dear 476benjaminw, Thank you for taking the time to provide your review of your recent stay with us. Your feedback is crucial for our continuous improvement. I would like to sincerely apologize for cleanliness issues you experienced during your stay. Our team works hard to provide a clean, comfortable stay for every guest and it is disheartening to hear that... More 

Lynchburg, Virginia
2 reviews
3 of 5 stars Reviewed June 17, 2015

The hotel needs to be updated staff very helpful and friendly,bathroom was spacious and clean the hotel is located where there are plenty of shopping areas and eateries theaters and a casino,really enjoyed my stay

Was this review helpful? Yes
Jenny H, General Manager at Courtyard by Marriott Norman, responded to this review

Hello FanI3E, Thank you for taking the time to provide your feedback. I'm delighted to hear that you enjoyed your stay with us! We appreciate you choosing the Courtyard Norman for your trip to visit family, and hope to see you again when your travels bring you back to Norman! Our hotel will be going through a complete renovation towards... More 

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