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All 8 Moore hotels

SpringHill Suites Oklahoma City Moore

2.5 of 5 Hotel   |   613 NW 8th Street, Moore, OK 73160
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82%
Ranked #2 of 8 hotels in Moore
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 weeks ago
Amanda D Houston, Texas
  • Reviews (58)
  • Photos (16)
  • Amenities
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  • Room tips (10)
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58 people have reviewed this hotel

Traveler rating
    31
    16
    8
    1
    2
See reviews for
24
12
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14
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
1 review
1 of 5 stars Reviewed 1 week ago

Charged me for a night I was not even there. Dishonest. Don't stay here. Stains on mattress, no toiletries in the bathroom. Staff agree to arrangments and then change their story. Check out at eleven and can't check in until three. Very sneaky and inflexible with the times so it suits them not the customer. Cheated and ripped off.

Was this review helpful? Yes
Brian W, General Manager at SpringHill Suites Oklahoma City Moore, responded to this review

To our Tennis Team guests, Thank you for choosing to stay at the SpringHill Suites in Moore, Oklahoma. We value all of our guest feedback and constantly work to create a positive guest experience. Our staff wishes you the best for the rest of your season and on! Sincerely, Brian Werkman General Manager More

Houston, Texas
Contributor
15 reviews 15 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My family of 7 stayed here two separate times within a week, both times were wonderful. It's located right off the freeway with restaurants within walking distance. The rooms were clean and modern. The indoor pool was great and stayed opened until 11 p.m. The breakfast was good with a variety of options.

Was this review helpful? Yes
Brian W, General Manager at SpringHill Suites Oklahoma City Moore, responded to this review

Hello Guests from Houston! Thank you for taking time out of your day to send us this very kind review. These help us to understand what our guests do and do not like, and we work to improve our service and quality every day! We look forward to serving you and your family in the future when you travel to... More

Colorado
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 weeks ago

We were welcomed by balloons and a sign for our girls softball team. We travel quite a bit (Vegas, Kansas, California, Missouri, etc.) and this is the first time this has happened. The staff was the best. They were friendly, had great suggestions for anything we asked. Our rooms were spacious and were more than sufficient for 4 girls staying... More

Was this review helpful? Yes
Brian W, General Manager at SpringHill Suites Oklahoma City Moore, responded to this review

Hello Colorado ICE! First of all, thank you for allowing our team to serve your team! We really appreciate your trust that we would offer the comfort and relaxation you need. Thank you also for the kind comments! We strive to create the best guest experience possible and will continue to do this in the future. Best of luck the... More

rcky mtn, CO
Contributor
12 reviews 12 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 23, 2014

We stayed here for two nights while our daughter looked at colleges The front desk sincerely greeted us and were always helpful. The room was more than comfortable and we liked the european bathroom set up. Everything was clean inside the property as well as outside. The public spaces were organized and even during breakfast the staff were always re-fiilling... More

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Brian W, General Manager at SpringHill Suites Oklahoma City Moore, responded to this review

To our valued guests from Colorado, Thank you so much for choosing to stay at the SpringHill Suites by Marriott in Moore Oklahoma! We thank you for the kind comments as we strive to create an excellent environment for our guests each and every day. Best of luck on the search for the right college for your daughter to attend.... More

Moore, Oklahoma
1 review
5 of 5 stars Reviewed March 16, 2014

My family and I spent five months here after our house was damaged in a tornado. They treated us like family, the desk staff was amazing, often letting my kids 'hang out' in the lobby. A great way for them to escape the monotony of being in the hotel room. The breakfast was very good. I even witness Susan offer... More

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Brian W, General Manager at SpringHill Suites Oklahoma City Moore, responded to this review

Jessica, Thank you and your family from the bottom of our hearts for allowing us to serve you! We hope you are doing well and loving being at home again. The fact that you took the time to review your experience means so much and our staff will be very happy to read it. We look forward to seeing you... More

Moore, Oklahoma
Senior Reviewer
9 reviews 9 reviews
5 of 5 stars Reviewed March 13, 2014

The rooms are a little different. The bathroom is in a separate room then the shower. This would be perfect if multiple people were staying in the same room but a little awkward for just one person. The hotel seems like it was newly renovated. The rooms are clean. The breakfast is a normal hotel breakfast but does have a... More

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Brian W, General Manager at SpringHill Suites Oklahoma City Moore, responded to this review

Dear Valued Guest, Thank you for taking the time to review your recent stay at the SpringHill Suites by Marriott in Moore, OK! These reviews help us to continually improve our quality of service and property. I am so glad that you were pleasantly surprised by your experience and our whole team hopes you have the opportunity to stay with... More

Highlands Ranch, CO
Contributor
13 reviews 13 reviews
12 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed March 7, 2014

Absolutely terrific experience from a small roadside chain hotel, very surprising. From the reservations (Carrie), to front desk (Susan & others) to breakfast staff and housekeeping the nicest people in hospitality. Had 11 families come out for a youth softball tourney and everyone raved about this place. Lobby/breakfast area nicely decorated/little swanky and rooms had great bedding and a nice... More

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Brian W, General Manager at SpringHill Suites Oklahoma City Moore, responded to this review

Dear Valued Guest, Thank you so much for the kind words and review of the SpringHill Suites by Marriott, Moore, OK! These reviews greatly help our hotel team each day. We hope that you choose to stay here each time you visit the Oklahoma City Metro area in the future. Our goal is to go above and beyond for all... More

Miami, Oklahoma
Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 5, 2014

I stayed at here while attending OSHA training (which got cancelled). The clerk up front was one of the most informed and polite people I have ever met in a hotel setting. My room was in good shape (except a small stain on the carpet that looked like blood) and very clean. I was on the 3rd floor. I stayed... More

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Brian W, General Manager at SpringHill Suites Oklahoma City Moore, responded to this review

Dear Valued Guest, Thank you for taking time out of the day to review your recent stay at the SpringHill Suites by Marriott in Moore, OK! Your feedback is so important to us as we are always striving to improve our product, quality, and service. We hope to see you the next time you are in the Moore/OKC Area! More

Ames, IA
Top Contributor
96 reviews 96 reviews
52 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed February 13, 2014

We stayed here going and coming from Texas over Christmas. Hotel is fairly new, very clean, and staff at the front desk are very helpful. They have a great breakfast--scrambled eggs are kept fresh and they have fresh spinach available along with the other usual egg additives. A nice healthy departure from your usual hotel breakfast. Only negative is the... More

Was this review helpful? Yes 2
Brian W, General Manager at SpringHill Suites Oklahoma City Moore, responded to this review

Dear Valued Guest from Iowa, Thank you very much for choosing to stay at the SpringHill Suites by Marriott in Moore, Oklahoma and for the kind comments on your experience! We really appreciate the feedback you provided and our team uses this to improve our service and quality each and every day. I hope you have the opportunity to visit... More

Schertz, Texas
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 30, 2014

My family has stayed at this hotel during Christmas for the last 3 years and his hotel has yet to disappoint! The staff is friendly and there to help, they are quick to resolve problems if you have one and always put the guest first!!! The hotel itself is well maintained and comfortable. I won't stay anywhere else when I... More

Was this review helpful? Yes
Brian W, General Manager at SpringHill Suites Oklahoma City Moore, responded to this review

To our valued guests from Texas, Thank you so much for the kind comments on your experiences with the SpringHill Suites by Marriott in Moore, Oklahoma! For you to allow us to serve your family over Christmas holidays means so much to us! At any time if you ever need anything, please let us know. In the mean time, have... More

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Additional Information about SpringHill Suites Oklahoma City Moore

Address: 613 NW 8th Street, Moore, OK 73160
Phone Number:
Location: United States > Oklahoma > Moore
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — SpringHill Suites Oklahoma City Moore 2.5*
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Also Known As:
Springhill Suites Oklahoma City Moore Hotel Moore

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Class
Number of rooms
83

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