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Holiday Inn Express Hotel & Suites Miami

#3 of 8 Hotels in Miami
Certificate of Excellence
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509 Henley Ave, Miami, OK 74354
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1 room 1 guest
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Holiday Inn Express Hotel & Suites Miami
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72 Reviews from our TripAdvisor Community

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Traveler rating
    26
    30
    9
    1
    6
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22
22
4
9
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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The Colony, Texas
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We arrived early about Noon and even though being early a room was found for us. It was a clean two Queen Bed room on the first floor. There were some issues with the room in that the Fan in the bathroom made a great deal of noise enough to vibrate the wall in the bathroom. Being as we were... More 

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Tulsa, Oklahoma
1 review
5 of 5 stars Reviewed July 20, 2015

This is an excellent state of art hotel. All the staffs at the hotel are fridenly and very helpful. Bedding are new. I had a deep and quite sleep. Sundries are fresh. This hotel is in the middle of my route.

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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 13, 2015

I have a gold status with holiday inn.... This is an average holiday Inn express. Our room was ok, buy outdated. The AC in the room was VERY louded. People working there are very friendly... You may find better deal elsewhere

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Miami, responded to this review

Dear Eddy E, Thank you for your loyalty as our IHG Rewards Club Gold member and for taking the time to write a review of your recent stay. I am pleased with your kind comments towards our staff. However, it is regrettable that you only found our hotel at its average best. Please be assured that your comments are taken... More 

St. Johns, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 11, 2015

Room outdated- we had the Kids Suite. Shower had mold, rust and tacky wood on floor where you stepped out. TV remote did not work volume. Window a/c unit in main part of suite so kids room was unbearably hot. Cost of room $189 with taxes and it was worth $75 at most.

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Miami, responded to this review

Dear Wendy D, Thank you for posting a review about your stay with us. We would like to apologize for falling below your expectations regarding our bathrooms and air-conditioning system. It is also regrettable that our room amenity fell below your standards. Reviews like yours enable us to target areas we need to improve on to ensure similar situations can... More 

Dallas, Texas, United States
Level Contributor
85 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed June 22, 2015

We needed a place to stop between Chicago and Dallas on our road trip and decided that getting to Tulsa was out of the question that evening. And looked like there weren't going to be a lot of options between Joplin and Tulsa. Miami had a Holiday Inn and it had availability. Seemed a bit pricey, but it had the... More 

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Tucson, Arizona
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 27, 2015

Beautiful hotel. We were greeted by a young lady named Lexi with a warm welcome and a very beautiful smile. Would like to brag on her a little bit. She was friendly as well as professional. Have stayed at other Holiday Inn who don't greet you the way this young lady did and it makes you not want to stay... More 

Was this review helpful? Yes 2
Tucson, Arizona
Level Contributor
42 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed May 4, 2015

We stayed here the night of May 2nd 2015. Beautiful hotel. We were greeted by Annie with a bright welcoming smile. We got in our room and started to settle in for the evening. I took off my bra (and women ya know that once the bra comes off, you are in for the day). I pulled back the covers... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Miami, responded to this review

Dear mimi_linna, Thank you very much for taking the time to share your comments online. I certainly apologize for the inconveniences you experienced over the cleanliness of the rooms. Kindly be assured that we treat this matter seriously as we always strive to deliver world-class service to our guests as your comments are being shared with the hotel management and... More 

Winter Haven, Florida
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed April 19, 2015

Ants all over, even in the Breakfast room. It was so loud that we could not sleep. No matter what we touched nearly everything was broken. This Place is terrible. We can not recommend this Hotel. Aerea around also terrible.

Was this review helpful? Yes 2
HolidayInnExpress509, Guest Relations Manager at Holiday Inn Express Hotel & Suites Miami, responded to this review

Dear 134uschi, Please accept my sincere apology,I''am sorry your stay with us did not meet the standards at which we strive for. We are working very diligently to rectify your experience with us and hope that you will give us another chance in the future to show you hot great out hotel is. More 

Kokomo, Indiana
Level Contributor
66 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed April 17, 2015

We only stayed here overnight on a family trip to Santa Fe, but the rooms were clean, comfortable and it was easy on and easy off the highway. Very friendly staff. Would recommend this hotel to anyone travelling the area.

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Midland, Michigan
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 16, 2015

We stayed here one night on a cross-country trip, and chose this hotel because it was close to the famous Route 66. Having stayed the previous night at another Holiday Inn Express that needed major renovations, my expectations were low due to the small town and remote location. However, we were very pleased. This hotel has been completely renovated with... More 

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104 photos of this hotel

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Other (19)
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