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Comfort Suites McAlester

2.5 of 5
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650 George Nigh Expressway, McAlester, OK 74501 (Formerly Holiday Inn Express)
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1 room 1 adult
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Comfort Suites McAlester
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70 Reviews from our TripAdvisor Community

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Harrisburg, Pennsylvania
1 review
2 of 5 stars Reviewed 4 weeks ago

i booked through hotels.com and completely prepaid through hotels.com, but these guys charged my credit card again for the stay. luckily i saw my credit card statement and called these guys about the charge. i'm still waiting for my refund. dont know if this is there usual business or its just one time mistake in my case. so please be... More 

Helpful?
Thank tourist1012016
Janette J, Manager at Comfort Suites McAlester, responded to this review

Dear Valued Guest, On behalf of our staff I would like to apologize for the issues you had during your stay with us. I have shared your comments with the Front Desk Staff and I can assure you that this will not happen again. Kind Regards More 

Mountain Home, Arkansas
Level Contributor
38 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed October 4, 2015

Lovely Lady checked us in & even called the room to make sure everything was ok. Room was very clean & bed was very comfy. Towels were soft & bathroom was good. But breakfast was another story. No cream for coffee, eggs were cold & lay out for breakfast room makes it hard to get to milk pitchers & fidge... More 

Helpful?
1 Thank Kathy B
Whitesboro, Texas
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed September 9, 2015

Booked a king suite expecting a "hotel room" sized suite but were pleasantly suprised to find a good sized suite with a spa tub.....BONUS. Front desk clerk was exceptionally nice and professional. In fact, all of the staff were very friendly and courteous. the pool was nice and has a hot tub to boot, Free breakfast is nice but not... More 

Helpful?
Thank seekrtasnman
Janette J, General Manager at Comfort Suites McAlester, responded to this review

We are so glad you chose to stay with us and we thank you for taking the time to tell us about your experience. We hope to see you again if your future travel brings you to our area. More 

Galena, Illinois
Level Contributor
44 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed August 13, 2015

Some are better, while others are worse, but this one is everything one expects from this chain. The accommodations were comfortable and clean, well appointed, though it lacked flat screen TVs! Nonetheless, they worked well with a good picture, so what's to complain about? The breakfast area was well staffed and offered both hot and hard boiled eggs as well... More 

Helpful?
Thank Milan B
Janette J, General Manager at Comfort Suites McAlester, responded to this review

Thank you so much for taking the time to tell us about your stay. We are very pleased you enjoyed your stay with us. We look forward to seeing you in the future. More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 22, 2015

We made a reservation for a single room for two adults and a child. Upon arrival we had to wait at the front desk for quite a while before we could get anyone to come help us. Then she acted annoyed that we disturbed her. We immediately changed and went swimming, which was cut short by the trash in the... More 

Helpful?
Thank April T
Janette J, General Manager at Comfort Suites McAlester, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Travelers are raving about these McAlester hotels

Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 18, 2015 via mobile

We stopped here on our way back home from Branson misdouri. The room was spotless. I really loved the bed. It was very high. The front desk receptionist was very ftiendly. The rates were very good. If I ever get the chance to stop here again, I will definitely stop!

Helpful?
Thank Carol S
Janette J, General Manager at Comfort Suites McAlester, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

San Antonio, Texas
Level Contributor
79 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed June 19, 2015

This Comfort Suites may not be brand new but for the money it's a bargain. The televisions are still the old type (not HD) but so many of the hotels have HD TVs but not the HD cables that are required anyway. The staff were so helpful. Complimentary breakfast was good as usual. We highly recommend this Hotel.

Helpful?
Thank Jacquie G
Kansas City, MO
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 14, 2015

This was a overnight stop during a road trip which we booked in advance. We were pleasantly surprised by the accommodations. The hotel was clean and well maintained. The staff, front desk and food service, were very helpful and polite. The room was large, clean and temperature and humidity well controlled. Large and comfortable bed. Highway sounds were muted and... More 

Helpful?
Thank Missouri_Guy70
Janette J, General Manager at Comfort Suites McAlester, responded to this review

Thank you for choosing us for your lodging needs. We are so pleased you enjoyed your stay and hope to see you again in the future. Best regards, Janette Johns General Manager More 

Fort Worth
Level Contributor
44 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed June 2, 2015

Checked in and was please with the room. Thought we'd take a short trip to the casino, but wound up getting stuck there by the torrential rain. We didn't make it back to the hotel until about 5 in the morning and the crazy red head at the front desk was a hoot. We talked about the weather, home and... More 

Helpful?
Thank CowtownNative
San Antonio, Texas
Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed April 4, 2015

My sister and I stayed one night, passing through to Branson. We could have stayed all week! It was quiet and the room was much much larger than I'd anticipated. Everything was clean and just as we'd expected - or better! The sofa in the room was a welcome surprise after driving all day. The breakfast was tasty and plentiful,... More 

Helpful?
Thank disccoach
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